Wyndham San Jose Herradura Hotel & Convention Center

Hotels
Wyndham Hotels & Resorts
7.4 (281 reviews)
Autopista General Canas, 3 Miles South of Intl Airport, La Asunción, Heredia, 71880 1000 , La Asunción , CR

Facilities

Fitness facilities
Express check-out
Health club
Guest education on local ecosystems and culture
Free WiFi
Swimming pool
24-hour front desk
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Nice lobby appearance
Cons:
Poor cleanliness
Bad service
Outdated rooms
Lack of amenities

Categories

Cleanliness
4.56
The hotel is very poorly maintained and very dirty, with numerous cleanliness issues reported.
Service
7.53
Housekeeping service is poorly managed, with check-in delays and incorrect room assignments.
Location
9.57
Conveniently located near other hotels, but the immediate surroundings could be perceived as unsafe.
Room Quality
5.02
Rooms are old, poorly maintained, with multiple complaints about the vents, plumbing, and general upkeep.
Amenities
7.05
Limited amenities available; requests for additional items were denied.
Value for Money
9.01
Paid for the room in advance, but faced multiple issues, affecting perceived value.
Food and Beverage
7.56
Quattro restaurant receives mixed reviews; no direct comments from the reviewer.
Overall Experience
8.93
Overall experience is negative based on multiple cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 20:43

Property Description

Experience a vibrant getaway at the Wyndham San Jose Herradura Hotel & Convention Center, where luxury meets fun in La Asunción.

Endless Entertainment
Dive into excitement with our casino, or relax in one of three stunning outdoor swimming pools and five soothing hot tubs. Enjoy complimentary Wi-Fi throughout the property and unwind with our convenient concierge services.

Delectable Dining
Savor the flavors of Latin American cuisine at Quattro, our exquisite on-site restaurant, or stay in and indulge in our room service. With a coffee shop and a lively bar/lounge, dining options are limitless.

Seamless Accommodation & Events
Retreat to one of our 229 elegantly air-conditioned rooms, featuring Select Comfort beds for restful sleep. Planning an event? Utilize our expansive conference center and 15 meeting rooms equipped to meet all your needs.

Don't miss out—book your stay today and experience the ultimate in hospitality!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • A car is required for transportation to and from this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJO

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)

  • General

    Professional property host/manager

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.4
Based on 281 reviews
Cleanliness: 4.56
Service: 7.53
Location: 9.57
Room Quality: 5.02
Amenities: 7.05
Value for Money: 9.01
Food and Beverage: 7.56
Overall Experience: 8.93
L
liao couple pa
8
2026-06-06 via Nuitee
P
Pauth Molina solo_traveller ni
10
2026-06-06 via Nuitee
L
LR solo_traveller cr
8
Cons:

En la suit junior las pantallas no son smart tv

2026-06-06 via Nuitee
J
juan pablo couple ar
6
Flojito este wynham
Pros:

Cerca del aeropuerto

Cons:

La atención del personal deja mucho q desear
No salía agua caliente y pese a reclamar no lo solucionaron

2026-06-05 via Nuitee
A
Andres couple cr
10
2026-06-05 via Nuitee
J
Jenny solo_traveller cr
9
Buena experiencia
Pros:

Bien

Cons:

Nada

2026-06-05 via Nuitee
E
Eddie solo_traveller cr
3
2026-06-05 via Nuitee
K
Kevin solo_traveller us
10
Good to great
Pros:

Staff was very accommodating.

Cons:

Everything was great

2026-06-05 via Nuitee
E
Eddie couple cr
3
2026-06-05 via Nuitee
G
Gabriel family_with_children cr
10
2026-06-05 via Nuitee
J
Jenny solo_traveller cr
8
2026-06-05 via Nuitee
C
Carla solo_traveller be
10
2026-06-04 via Nuitee
T
Torsten solo_traveller de
7
Pros:

Preis Leistung Verhältnis

Cons:

Leider ist das Hotel in die Jahre gekommen. Außerdem waren vor unserem Zimmer Kinder noch um 2 Uhr morgens unterwegs und haben sich laut unterhalten. Trotzdem gute Lage wenn man am nächsten Morgen fliegt.

2026-06-04 via Nuitee
D
Danielle solo_traveller nl
7
Pros:

Fijne zwembaden en lekker ontbijt

Cons:

Het is wat gedateerd en de ligging is niet super mooi, maar dat heb je wel met veel hotels in San Jose. Wel makkelijk aan te rijden vanaf het vliegveld!

2026-06-04 via Nuitee
M
Mendez couple cr
8
2026-06-04 via Nuitee
E
Ericka couple cr
10
Muy buena opcion de alojamiento
Pros:

Todo en general

2026-06-04 via Nuitee
F
Francis couple nl
7
2026-06-03 via Nuitee
A
Annie-Claude family_with_children ca
7
Pros:

service clientele, service de shuttle vers aeroport

Cons:

tapis chambre salle, TV vieille et non intelligente donc pas de casting possible

2026-06-03 via Nuitee
E
Esteban solo_traveller cr
7
2026-06-02 via Nuitee
M
Maria Sol couple cr
8
Pros:

Los empleados hacen que el hotel sea mucho mejor de lo que es… un hotel muy antiguo pero bastante bien mantenido… todo el staff desde la recepción hasta la chica que atiende en el restaurante dentro del hotel al equipo de desayuno son excelentes.

Volveremos.

2026-06-02 via Nuitee