Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, attentive staff
Good location (near airport, safe)
Affordable / good price-quality ratio
Breakfast/buffet often praised
Pools, jacuzzi, casino and well-equipped gym
Comfortable beds and spacious rooms
Cons:
Poor maintenance (empty/dark pools, jacuzzi issues)
Cleanliness problems and inconsistent room cleaning
Shower issues (low/no hot water, poor pressure) and faulty TV
Pillows reported as very poor
Breakfast inclusion sometimes not honored or served cold
Noise issues for some rooms (factory nearby) and minor missing amenities (no microwave)

Categories

Cleanliness
5.5
Multiple reviews report poor cleaning and maintenance: dirty/empty pools, insufficient towels, reports of rooms not being cleaned on request and general lack of upkeep.
Service
8.8
Consistently praised: friendly, attentive staff, helpful airport shuttle and good on-site assistance; several guests specifically complimented the personnel.
Location
8.5
Multiple mentions of convenient and safe location, close to airport and services (bank nearby), suitable for business or transit stays.
Room Quality
6.5
Mixed: comfortable beds and generally spacious rooms, but issues reported with showers (low/no hot water, poor pressure), TV operation problems, bad pillows and occasional maintenance problems.
Amenities
7.2
Good range of amenities (pools, jacuzzi, casino, gym with long hours) praised, but several comments note lack of maintenance (broken/empty pools, jacuzzi issues) lowering the score.
Value for Money
8.8
Frequently described as good value/affordable luxury; guests mention excellent price-quality ratio and occasional free upgrades.
Food and Beverage
7
Breakfast and buffet are often praised as excellent, but there are isolated complaints about cold food, breakfast inclusion not honored and outdated room service menu/pricing.
Overall Experience
7.7
Overall a positive-but-mixed stay: strong service, good location and value, tempered by cleanliness and maintenance issues; aligns with the aggregated guest sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-10-28 22:39

Property Description

Luxurious Amenities and Entertainment

Wyndham San Jose Herradura is a haven of luxury, boasting 3 outdoor pools, a casino, and air-conditioned rooms with satellite TV. Guests can unwind in the hot tubs, enjoy private balconies with garden views, and even access a golf course and tennis courts nearby.

Relaxation and Dining Options

From swim-up bars to sun terraces with loungers, the outdoor pools offer the perfect setting for relaxation. Indulge in a variety of cuisines at the hotel's 3 restaurants or sip on cocktails at the fashionable bar.

Convenient Location and Accessibility

Situated just a short drive from Juan Santamaria International Airport and the center of San José, Wyndham San Jose Herradura offers convenience without compromising on luxury. Book your stay now for an unforgettable experience.

Important information:

The property will be undergoing renovations from Mon, Aug 01, 2022 until Monday, Oct 31st, 2022. During this period, guests may experience some noise or light disturbances, and some hotel facilities and services may not be available.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJO

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.5
Based on 4146 reviews
Cleanliness: 5.5
Service: 8.8
Location: 8.5
Room Quality: 6.5
Amenities: 7.2
Value for Money: 8.8
Food and Beverage: 7
Overall Experience: 7.7
P
Panuncia • family_with_children • cr
9
Pros:

Todo bien

2026-10-31 • via Nuitee
V
Vinicio • solo_traveller • cr
8
2026-10-30 • via Nuitee
G
GAMBOA AVILA • solo_traveller • cr
7
2026-10-30 • via Nuitee
M
Mel1510 • solo_traveller • cr
4
Pros:

El desayuno estaba rico, me hospedé porque estaba en un evento en el hotel, pero tenia mejores recuerdos del hotel.
La cama estaba muy cómoda

Cons:

La ducha no calentó, el baño no bajaba bien. Las instalaciones se ven viejas y algo descuidadas.
El bar no tenia opciones de cervezas sin alcohol, la comida estaba aceptable pero no espectacular.
El aire acondicionado no se pudo ajustar a una temperatura más caliente.

No se si me volvería a hospedar ahi si estoy nuevamente en una actividad en el mismo hotel.

2026-10-30 • via Nuitee
A
Alex • family_with_children • cr
7
Cons:

la ducha - la apariencia sucia, llave raro, la regadera muy abajo para una persona alta, moho en la pared.

2026-10-29 • via Nuitee
J
Jenny • couple • cr
10
Excelente
Pros:

Todo, súper bien atendidos

2026-10-28 • via Nuitee
A
ALEJANDRA • family_with_children • cl
10
Hotel Hermoso
Pros:

El personal del hotel muy amable, todo muy limpio, el desayuno variado y exquisito, las instalaciones hermosas.

2026-10-27 • via Nuitee
P
Patricia • family_with_children • cr
9
Pros:

La habitación muy limpia, la piscina era amplia y el personal muy amable

Cons:

Nos dijeron que el bar cerraba a las 10. Fuimos a las 9 y nos dijeron que ya estaba cerrado

2026-10-27 • via Nuitee
L
luis miguel • couple • cr
7
Amables sin agua caliente
Pros:

El personal muy atento y dispuesto a escuchar

Cons:

En las habitaciones no hay agua caliente lo reporte y me dijeron en 5 min se normaliza y no sucedió

2026-10-26 • via Nuitee
S
Sander • family_with_children • nl
9
2026-10-26 • via Nuitee
F
Fallas • family_with_children • cr
8
2026-10-26 • via Nuitee
H
Harold • family_with_children • cr
10
2026-10-26 • via Nuitee
L
luis miguel • couple • cr
7
Buen servicio sin agua caliente
Pros:

El personal muy atento y dispuesto

Cons:

El agua caliente en las habitaciones es pésima y la reporte y me dijeron en 5 min se normaliza y nunca sucedió

2026-10-26 • via Nuitee
M
Marina • family_with_children • ar
9
2026-10-26 • via Nuitee
M
Marina • family_with_children • es
7
Pros:

La cercanía a el aeropuerto, los trabajadores que son amables y atentos.
El tamaño de la habitación.

Cons:

El hotel esta muy viejo, laa piscinas exteriores faltan embellecedores, se ven por dentro los cables, estan llenas de moho. Y descuidadas.
Es una pena porque con buen mantenimiento seria un hotel espectacular.
También es verdad que por lo que te cobran la habitación el hotel es correcto.

2026-10-25 • via Nuitee
M
Moreno • couple • cr
9
2026-10-23 • via Nuitee
M
michelle • extended_group • gb
5
Thanks to staff making the stay
Pros:

Comfortable beds and friendly staff

Cons:

In need of TLC
3 adults booked in and we received 1 cup and 2 coffee pods, 3 towels !!
Shower awful no water pressure, no hot water and spray head dribbled
Cold food at breakfast
Room service menu was out of date and prices were not correct

2026-10-22 • via Nuitee
R
Raquel • family_with_children • cr
10
Pros:

Excelente precio la habitacion grande y bonita todo muy limpio el desayuno estaba incluido y era muy delicioso las picinas y jacuzis tofo muy bien la pasamos muy bonito en familia es la cuarta vez que vamos y el personal es muy bueno y atento

Cons:

Falta mantenimiento en los jacuzi y pintura en el edificio rosa de las picinas por lo demás todo se ve muy bonito

2026-10-22 • via Nuitee
M
Magaly Sánchez Campos • family_with_children • cr
10
2026-10-22 • via Nuitee
Z
Zasadny • family_with_children • us
10
Some shortcomings, probably because off season. Will stay there again and enjoy it.
Pros:

Affordable luxury. Great facilities, very courteous staff, good food and casino on site.

Cons:

Looked like somewhat abandoned, swimming pools where empty and dark. Tv was difficult to operate. Labyrinth like passageways, we get lost looking for lobby.

2026-10-22 • via Nuitee