Holiday Inn Dumfries by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.4 (1443 reviews)
The Crichton Bankend Road , Dumfries , gb

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good location
Great breakfast
Cons:
Limited dinner options
A bit out of the way
High prices for condition

Categories

Cleanliness
8.93
Most reviews emphasized a high level of cleanliness and maintenance throughout the hotel.
Service
8.7
Staff are frequently described as friendly and helpful, though some reviews noted delays in service.
Location
8.94
The hotel is praised for its beautiful location and convenience to nearby attractions.
Room Quality
8.09
Rooms are described as comfortable and spacious, though there were some concerns about tired furniture.
Amenities
7.92
Some amenities noted, but guests requested more, particularly in the bar area.
Value for Money
7.88
Several guests indicated that prices seemed high for the room condition.
Food and Beverage
8.43
Breakfast received high praise, but dinner service was criticized at times.
Overall Experience
8.3
Highlighted the overall enjoyment of the stay despite a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:32

Property Description

Convenient Location
Located just 1.6 miles south of Dumfries, Holiday Inn Dumfries offers easy access to local attractions like Sweetheart Abbey and Threave Castle.

Comfortable Accommodation
Each spacious room at Holiday Inn Dumfries provides a view of the vibrant garden, along with modern amenities such as a flat-screen TV, tea/coffee facilities, and a work desk. The en suite bathroom ensures a relaxing stay with a bath, shower, and complimentary toiletries.

Culinary Delights
Indulge in a variety of dishes made from locally-sourced ingredients at the on-site restaurant, or enjoy a coffee or cocktail at the Elizabeth Lounge. The full bar menu, featuring a range of malt whiskies, adds to the dining experience.

Book your stay at Holiday Inn Dumfries now for a memorable and enjoyable experience!

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RMI

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 1443 reviews
Cleanliness: 8.93
Service: 8.7
Location: 8.94
Room Quality: 8.09
Amenities: 7.92
Value for Money: 7.88
Food and Beverage: 8.43
Overall Experience: 8.3
A
Allan • family_with_children • gb
9
2026-03-13 • via Nuitee
E
Edward • family_with_children • gb
7
Pleasant enough and good sized clean rooms
Pros:

Location

Cons:

Daughter's room had no heating although a small electric heater was in the room

2026-03-09 • via Nuitee
N
Natasha • family_with_children • gb
10
Pros:

Lovely staff clean comfortable and amazing breakfast

2026-03-07 • via Nuitee
J
jacqueline • solo_traveller • gb
10
Comfortable
Pros:

Dinner was excellent.

Cons:

Room was freezing. There was a portable heater. Duvet was thin

2026-03-06 • via Nuitee
S
Steven • solo_traveller • gb
10
Delicious evening meal and superb breakfast with huge offering of hot and cold food and excellent service
Pros:

Spotlessly clean room super comfy bed great bathroom fab shower

Cons:

Nothing

2026-03-03 • via Nuitee
S
Steven • couple • gb
10
Great service and good weekend away
Pros:

Service was superb

Cons:

Nothing

2026-03-01 • via Nuitee
J
John • couple • gb
9
Pros:

Very friendly and helpful staff went the extra mile.

2026-02-28 • via Nuitee
D
Donna • couple • gb
5
Staff were lovely. All in all good value for money.
Pros:

Location. Great shower.

Cons:

Food - mostly disappointing
Wine - not available
Memory foam mattress
Too warm

2026-02-28 • via Nuitee
R
Richard • couple • gb
8
2026-02-27 • via Nuitee
E
Eilis • solo_traveller • gb
10
Pros:

Location

2026-02-23 • via Nuitee
P
Philippe • couple • fr
8
A nice hotel at a good price
Pros:

Cleanliness of the room and premises, quiet area, Breakfast was OK and Carpark was a plus

Cons:

Impossible to have hot water, shower was just warm

2026-02-23 • via Nuitee
R
Richard • family_with_children • gb
8
2026-02-22 • via Nuitee
K
Keith • solo_traveller • gb
10
Excellent value. Friendly and professional
Pros:

Excellent selection of items including veggie

Cons:

WiFi!

2026-02-22 • via Nuitee
G
Geraldine • solo_traveller • gb
9
2026-02-12 • via Nuitee
D
Dave • couple • gb
9
Great location, atmosphere and food
Pros:

The room, evening meal and breakfast were all extremely good
Many thanks

2026-02-09 • via Nuitee
N
Nataliia • extended_group • ua
10
2026-02-09 • via Nuitee
K
Kayla • couple • gb
9
Pros:

Room was very clean and comfy. Bed was perfect. Breakfast was stunning and staff very friendly and happy to help with any queries . Good quality tea and coffee in room

Cons:

Only minor detail was only getting one key card per room .meant if my partner went to the car the electricity went off as he needed to take key card to get back in the building.I imagine if I had asked for one I would have been able to get extra but wasn't too big of a deal .

2026-02-09 • via Nuitee
F
Frédéric • solo_traveller • fr
8
Pros:

Calme, chambre spacieuse.

Cons:

Une bouilloire et des sachets de thé seraient un plus.

2026-01-31 • via Nuitee
R
Rachael • couple • gb
9
Pros:

Locality for boat

Cons:

Walls very thin, could hear next door doom scrolling!

2026-01-29 • via Nuitee
C
Christine • solo_traveller • gb
8
Very good
Pros:

Very comfortable and the staff were excellent.

Cons:

Nothing

2026-01-26 • via Nuitee