Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Congestion around the hotel
Bathroom privacy issues

Categories

Cleanliness
8.51
The cleanliness was a standout feature according to multiple reviews.
Service
8.98
Rosemary was frequently mentioned for her helpful and friendly service, leaving a positive impression.
Location
9.02
Prime location on East Nanjing Road, ideal for business and leisure travelers.
Room Quality
8.47
Rooms described as spacious and comfortable, particularly on higher floors.
Amenities
8.4
Breakfast options are vast, though some requests for additional items were noted.
Value for Money
8.46
Standard quality for this hotel tier; perceived value aligns with the service and location.
Food and Beverage
8.41
Breakfast and dining quality mentioned positively, but improvements for specific dietary needs were suggested.
Overall Experience
8.58
Overall experience was described positively with numerous recommendations for future stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:51

Property Description

Luxurious Accommodation with Spectacular Views
Situated in the heart of Shanghai, Conrad Shanghai offers stunning views of the city skyline from its elegantly decorated rooms with floor-to-ceiling windows. The royal ambiance is heightened by spacious marble bathrooms and cozy sitting areas, providing a truly luxurious stay.

Convenient Location with Easy Access to Major Attractions
Located near People's Square, this hotel is a stone's throw away from Shanghai Museum, Shanghai Grand Theater, and People's Square metro station. Guests can easily explore nearby landmarks such as The Bund, Yuyuan Garden, and Xintiandi, along with numerous shopping and dining options within walking distance.

Relaxation and Wellness Facilities
After a day of sightseeing, guests can unwind at the hotel's heated indoor pool, hot tub, fitness center, and sauna facilities. The availability of soothing massages, a beauty shop, and a gift shop ensures a rejuvenating and enjoyable stay at Conrad Shanghai.

Book now to experience luxury and convenience at Conrad Shanghai!

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

According to Shanghai’s anti-smoking regulations, smoking is not allowed in the property's indoor areas.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SHA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 1766 reviews
Cleanliness: 8.51
Service: 8.98
Location: 9.02
Room Quality: 8.47
Amenities: 8.4
Value for Money: 8.46
Food and Beverage: 8.41
Overall Experience: 8.58
D
Daphne • couple • sg
8
My stay experience was almost near perfect except for house keeping service. I had 5 nights stay. There were 2 days, ret
Pros:

Location is good. Check in and lobby staffs were extremely helpful and friendly.

Cons:

House keeping service can be better.

2026-05-30 • via Nuitee
R
Ran • family_with_children • us
8
Great stay and location, needs a few updates
Pros:

Excellent location and a very comfortable, though slightly dated, room. The breakfast buffet offered a wide variety of choices, though the food quality itself was just average

Cons:

Hotel is a bit outdated

2026-05-30 • via Nuitee
R
Rodney • couple • au
10
Love the Conrad will stay there again excellent choice
Pros:

Perfect location very close to the Metro great restaurants

2026-05-30 • via Nuitee
G
Ghada • couple • qa
10
2026-05-30 • via Nuitee
J
Jürgen • solo_traveller • de
9
2026-05-29 • via Nuitee
S
Shaikha Obaid • family_with_children • ae
6
Pros:

موقع الفندق وإطلالة الغرف

Cons:

لم يكن التنظيف جيدا للغرف واستياء كبيرررر من المكيف كان جدا حار
وللعلم تم إبلاغهم وظل على ما هو عليه من الحرر اثر هذه على إجازتي وجودة النوم لدي

2026-05-29 • via Nuitee
F
Frederic • extended_group • lu
9
Pros:

location and staff friendliness

2026-05-29 • via Nuitee
P
Paul • couple • au
8
Overall it was a good stay with location and breakfast being the highlight.
Pros:

Great location. Clean Room, breakfast option was excellent with lots to choose.

Cons:

Value for money for a 5 star hotel.
Just missed the little touches that take your experience from and 8 to a 10.

2026-05-28 • via Nuitee
S
Shamma • family_with_children • ae
10
Thanks to IVY, Quain - G and Evelyn, they are amazing
Pros:

Great location and staff are friendly.
It’s kids friendly hotel

2026-05-27 • via Nuitee
F
Faisal • solo_traveller • kw
5
Cons:

Haven’t gotten any refunds regarding the deposit and it’s been more than a month
Unacceptable

2026-05-26 • via Nuitee
P
Pawida • couple • th
10
Wonderful
Pros:

Great location, you can walk few steps to Nanjing road!!! Very convenient.
The hotel is very good and clean.
The hotel staffs were very nice.
At visit, we upgraded the room to twin deluxe room high floor for early check.
The view from the room window is gorgeous.
The room is clean, comfortable and quiet.
The breakfast is good with variety of food.

Cons:

-

2026-05-26 • via Nuitee
J
Joo song • couple • nz
8
Overall a good hotel
Pros:

Great breakfast and good location

Cons:

Our room carpets floor has dirty stains

2026-05-25 • via Nuitee
M
Muhammad • solo_traveller • gb
10
Pros:

every think

Cons:

city

2026-05-25 • via Nuitee
S
SAMUEL • solo_traveller • au
7
2026-05-22 • via Nuitee
L
Ling • solo_traveller • cn
9
Pros:

location is great, free parking, great view!

Cons:

The gym and swimming pool is a bit far.

2026-05-22 • via Nuitee
T
Tat man • family_with_children • hk
8
2026-05-21 • via Nuitee
A
Adal • extended_group • gb
10
2026-05-20 • via Nuitee
B
brando7 • extended_group • ru
9
2026-05-19 • via Nuitee
J
Jessie • couple • ca
7
2026-05-19 • via Nuitee
A
Alsaffar • couple • ae
8
2026-05-18 • via Nuitee