Best Western Okemos/East Lansing Hotel & Suites

Hotels
Best Western
9 (604 reviews)
2209 University Park Dr , Okemos , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Good breakfast
Convenient location
Cons:
Cleanliness issues
Uncomfortable rooms
Maintenance needed

Categories

Cleanliness
8
Guests reported issues with cleanliness, including moldy food in the fridge and a dirty jacuzzi suite.
Service
9.5
Many reviews praised the friendly and helpful staff.
Location
9.5
Several guests enjoyed the convenient location of the hotel, especially off the highway.
Room Quality
8.5
Some comments highlighted comfortable beds but mentioned inconsistencies in room maintenance.
Amenities
9
The breakfast and jacuzzi were appreciated by several guests, although some minor maintenance issues were noted.
Value for Money
9.5
Most guests felt the hotel provided good value, especially in relation to the comfort and amenities offered.
Food and Beverage
9
Guests enjoyed the breakfast options, but minor issues were reported.
Overall Experience
9
Despite some negatives, many guests had enjoyable stays and planned to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:10

Property Description

Convenient Location
Situated just 10 miles east of Lansing city centre and less than 3 miles from Michigan State University, Best Western Okemos/East Lansing Hotel & Suites offers the perfect blend of accessibility and comfort for your stay.

Modern Amenities
Each room is equipped with free Wi-Fi, a flat-screen TV, and coffee-making facilities to ensure a comfortable and convenient stay for all guests.

Relaxation and Recreation
Guests can unwind in the indoor pool, stay active in the fitness centre, and enjoy the convenience of a 24-hour reception for any assistance needed during their stay.

Book your stay at Best Western Okemos/East Lansing Hotel & Suites now to experience a seamless combination of convenience and relaxation during your visit.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAN

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 604 reviews
Cleanliness: 8
Service: 9.5
Location: 9.5
Room Quality: 8.5
Amenities: 9
Value for Money: 9.5
Food and Beverage: 9
Overall Experience: 9
S
Stephanie couple us
10
2026-08-08 via Nuitee
E
Emily couple us
6
Cons:

We had to get room keys remade multiple times

2026-07-25 via Nuitee
T
Toni couple us
10
2026-07-25 via Nuitee
T
Toni couple us
10
2026-07-25 via Nuitee
J
Javier Seisdedos solo_traveller es
9
2026-07-22 via Nuitee
B
Blair couple us
8
2026-07-17 via Nuitee
K
Kristin family_with_children us
9
2026-07-16 via Nuitee
C
Candice couple us
7
Very good for the price! Would definitely stay again!
Pros:

The pool was great and the location was great! The breakfast was really good for a hotel and had lots of variety!

Cons:

Front desk staff wasn’t the friendliest.

2026-07-11 via Nuitee
H
Heather solo_traveller us
9
2026-07-08 via Nuitee
H
Henry solo_traveller us
8
2026-06-29 via Nuitee
K
Kelly solo_traveller us
9
2026-06-29 via Nuitee
A
ArenK couple us
8
Pros:

Perfect location, very clean, pool area is perfect and breakfast was very good with lots of options.

2026-06-29 via Nuitee
S
Susanne couple us
8
Decent stay- be prepared to visit the front desk for demagnetized key cards.
Pros:

Okemos is a short drive to MSU’s campus. There are a number of good restaurants in the area as well.

Cons:

The magnetic key cards are just old technology that need to be revamped. Our key cards were demagnetized and we went down to the front desk over three days a total of nine times. We tried to be careful, but it didn’t matter much what we did- they just didn’t work/work well.
The walls of the hotel rooms are also very thin. We were in our room for three nights and could hear the life story of the guests next-door over those days. My sister‘s room had a very noisy guest who seemed to be screaming either playing a video game or doing online betting. The front desk did take care of that one quickly, which was nice.

2026-06-29 via Nuitee
R
Rosalee couple us
10
Very clean and very friendly staff
Pros:

Very clean and nice area

2026-06-28 via Nuitee
9
914curtisk Couples
10
A night near the capitol
Pros:

The property is located near other hotels, this one has plenty of well lit parking.and is right off the freeway. There are many restaurants nearby . This property is well maintained and my room was spotlessly clean with no odors. HVAC was quiet and efficient.

2026-06-26 via Tripadvisor
D
Debi family_with_children us
7
Pros:

Easy to find, clean, easy to check in.

Cons:

Pool had way too much chlorine, it bleached my kids life jackets

2026-06-23 via Nuitee
S
Susan family_with_children us
10
Worked for us perfectly!
Pros:

The breakfast was great!!! The pool was perfect! Easy access to doors for parking lot. Real nice place

2026-06-22 via Nuitee
E
Ernest couple us
7
Pros:

Location and bed

Cons:

Common areas not so clean, wake up call by staff was well before 11am

2026-06-22 via Nuitee
R
Ron extended_group us
8
2026-06-22 via Nuitee
D
Darci solo_traveller us
4
The smell
Pros:

Not much to like

Cons:

The rooms smelled like mildew, the hallways smelled like dog, the door coming in from outside did not lock and that is very unsafe anyone could have gotten into the hotel

2026-06-22 via Nuitee