Pullman Dubai Creek City Centre

Hotels
•
Accor
8.8 (122 reviews)
Port Saeed Road Baniyas Street, Dubai, 61871 , Dubai , AE
971-4-2941222

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Facilities

Meeting rooms
Full-service spa
Boat tours nearby
Parasailing nearby
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Guest education on local ecosystems and culture
See all facilities

Review Highlights

Pros:
Great staff
Convenient location
Good amenities
Cons:
Reception service lacking
Room quality issues

Categories

Cleanliness
8.05
One review mentioned a bad smell in the room.
Service
9.55
Great staff highlighted in several reviews, despite some negative comments at reception.
Location
9.55
Conveniently located with easy access to the mall.
Room Quality
8.05
Several mentions of small room sizes and issues with the quality.
Amenities
9.05
Hotel connected to a mall with various amenities.
Value for Money
8.55
Generally a good deal for a staycation.
Food and Beverage
8.55
Dining options are available in the connected mall.
Overall Experience
9.05
A mix of experiences, but overall pleasant stays reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 06:36

Property Description

Luxurious Spa Retreat
Indulge in massages, body treatments, and facials at the exclusive spa. Enjoy the outdoor pool, sauna, and 24-hour fitness center for relaxation and recreation.

Culinary Delights
Dine at Medley Restaurant for international cuisine, grab a snack at the coffee shop, or order 24-hour room service. Unwind at the poolside bar or trendy lounges for a drink.

Top-notch Amenities
Benefit from complimentary Wi-Fi, concierge services, and babysitting. With a business center, limo service, and conference facilities, all your needs are met seamlessly.

For an unforgettable experience in Dubai, book your stay at Pullman Dubai Creek City Centre today.

Important information:

  • Pool access available from 6:30 AM to 10:00 PM.
  • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DXB

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Green Globe

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Accessibility

    No elevators

See all policies

Location

Property Video

Guest Reviews

8.8
Based on 122 reviews
Cleanliness: 8.05
Service: 9.55
Location: 9.55
Room Quality: 8.05
Amenities: 9.05
Value for Money: 8.55
Food and Beverage: 8.55
Overall Experience: 9.05
S
Smith Muthoka
8
Pros:

Great staff especially on floor 11 the premium lounge

2025-09-27 • via Nuitee
J
Jummaida
2
Pros:

Bad experience at the reception.
Not attentive and not professional
Room was bad with cigarette smell
Water pressure was bad
Bath tub no safety measure
No shuttle service to airport

2025-09-11 • via Nuitee
K
KIBREAB K • partner
10
Pros:

Walk to Metro station is absolutely easy and comfortable due to through pass of the mall!

2025-09-06 • via Nuitee
N
Nurinisa • family_with_children
6
Pros:

Staff at the reception was not welcoming and the room was very small.

2025-09-03 • via Nuitee
D
DYIR • family
10
Pros:

Very good place

2025-08-22 • via Nuitee
D
Danilhoussen • family
10
Pros:

Excellent

2025-08-16 • via Nuitee
M
Mohammad
10
Pros:

Very good

2025-08-02 • via Nuitee
A
Altaf • family_with_children
6
Pros:

Overall the property is a good property but unfortunately the concierge help desk was not that helpful.

2025-08-01 • via Nuitee
F
faisal
10
Pros:

nice

2025-07-30 • via Nuitee
M
MohammadFawzi
8
Pros:

Very friendly staff

2025-07-28 • via Nuitee
B
Bilal • partner
10
Pros:

Clean hotel connected to the mall. They also upgraded us to executive room.

2025-07-28 • via Nuitee
K
kwaku
10
Pros:

Lovely ambience

2025-07-22 • via Nuitee
E
Erum
10
Pros:

Hotel is connected to the mall, very accessible to food and entertainment so worked great for me as I was on a staycation!

2025-07-19 • via Nuitee
F
Farrah • family
10
Pros:

Booked room for a 10 hour layover to nap and refresh before next flight. Welcoming staff and smooth check in. A major plus: hotel is conveniently connected to City Centre mall so no exposure to the extreme heat. Mall has dining and shopping options. Overall, great short stay.

2025-07-19 • via Nuitee
J
John
10
Pros:

Great staff and location. Restaurant is so-so. Nice rooms and would recommend it

2025-06-25 • via Nuitee
B
bashir • family
10
Pros:

very good

2025-06-21 • via Nuitee
S
Saubhagya • family
8
Pros:

Good place to stay

2025-06-17 • via Nuitee
B
bashir • family
10
Pros:

Everything is nice about this hotel very clean

2025-06-10 • via Nuitee
F
Fouad
10
Pros:

Close to mall

2025-05-15 • via Nuitee
K
KHURRAM
10
Pros:

Good

2025-05-15 • via Nuitee