Novotel Marseille Vieux Port

Hotels
Novotel
7.8 (1086 reviews)
36 Boulevard Charles Livon , Marseille , fr

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Variety in breakfast
Cons:
Poor cleanliness
Inconsistent service
Room maintenance issues

Categories

Cleanliness
7.01
Some cleanliness issues were mentioned, particularly regarding dust and room maintenance.
Service
7.98
Mixed sentiments about service quality; some staff were professional and helpful, while others were disappointing.
Location
9.02
The location received high praise, being convenient and well-situated.
Room Quality
6.47
Several reviews noted that room quality was lacking, with mentions of outdated furnishings and issues with air conditioning.
Amenities
8.5
Amenities such as the heated pool and breakfast received positive feedback.
Value for Money
7.46
Value for money was criticized due to some high expectations not being met.
Food and Beverage
8.51
Breakfast was frequently highlighted as a positive aspect, with a good variety mentioned.
Overall Experience
7.48
The overall experience was average with both highs and lows affecting the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:23

Property Description

Panoramic Views and Beach Proximity
Novotel Marseille Vieux Port offers stunning panoramic views from its terrace overlooking the Old Port, just a short 5-minute walk from Catalans Beach.

Culinary Delights and Relaxation
Indulge in creative dishes at the Lacydon restaurant and sip on expertly crafted cocktails at the pool bar, open until late in the evening.

Convenient Location and Accessibility
Explore nearby attractions like the MuCEM and Fort Saint-Jean within walking distance. With easy access to major motorways, the hotel is a convenient choice for travelers.

Ready to experience the best of Marseille? Book your stay at Novotel Marseille Vieux Port now for a memorable getaway.

Important information:

Breakfast is free for children staying in the same room as their parents.

The outdoor swimming pool is open from April 15 to October 31 every year.

Please note that children under 16 years old can enjoy breakfast for free.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Fri, Oct 31, 2025 until Tue, Mar 31, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MRS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 25 per day.

Location

Guest Reviews

7.8
Based on 1086 reviews
Cleanliness: 7.01
Service: 7.98
Location: 9.02
Room Quality: 6.47
Amenities: 8.5
Value for Money: 7.46
Food and Beverage: 8.51
Overall Experience: 7.48
M
Maria extended_group gr
7
Pros:

The location of the hotel was very convenient, the room was large and comfortable and the stuff were extremely friendly. The Breakfast was very nice and what was best was the view of the restaurant.

2026-03-26 via Nuitee
K
Khalid family_with_children sa
10
a nice hotel to stay when visiting Marseille
Pros:

excellent location
nice and friendly staff espicially Zak
very good breakfast

2026-03-25 via Nuitee
R
rené solo_traveller fr
9
Superbe vue sur le vieux port
Pros:

Merci

Cons:

Ras

2026-03-23 via Nuitee
A
Ali Selim family_with_children tr
8
2026-03-22 via Nuitee
J
Jean-Michel solo_traveller fr
10
2026-03-21 via Nuitee
H
Hélios solo_traveller fr
9
Parfait
Pros:

Vue superbe sur le vieux port, grands espaces communs

Cons:

Pas de prise dans la salle de bain

2026-03-20 via Nuitee
O
Odile extended_group fr
9
Hôtel bien situé
Pros:

Emplacement
Chambre spacieuse
Belle vue au petit déjeuner
Personnel très sympathique et serviable

Cons:

Dans la chambre , vue sur un toit .

2026-03-19 via Nuitee
T
tommy couple dk
4
Pros:

Beliggenhed

Cons:

Kunne ikke checke ind kl 13 selvom hotellet var halvtomt.
Slidte værelser.
Ligner et 2 eller 3 stjerners hotel

2026-03-17 via Nuitee
B
Brice family_with_children fr
10
Très très bien
Pros:

Incroyable emplacement, restaurant top, personnel exceptionnel ! Grand merci

Cons:

Rien

2026-03-16 via Nuitee
V
Valerie family_with_children fr
7
2026-03-15 via Nuitee
E
Eva family_with_children fr
10
2026-03-12 via Nuitee
M
Marie José family_with_children fr
10
Pros:

Personnel très accueillant au petit soin. Petit déjeuner très complet.

2026-03-11 via Nuitee
F
Faïeza solo_traveller be
9
Pros:

La gentillesse des réceptionnistes, l'emplacement, et les parties communes.

Cons:

Les chambres un peu basiques, et la carte du restaurant

2026-03-11 via Nuitee
N
Nobuyuki extended_group jp
7
2026-03-11 via Nuitee
A
Alexandre extended_group fr
7
2026-03-09 via Nuitee
A
Aurelie family_with_children fr
9
Tres bien
Pros:

L emplacement le personnel le déjeuner la propreté

Cons:

Le sèche cheveux

2026-03-06 via Nuitee
M
mialhe couple fr
8
Pros:

Le petit déjeuner

Cons:

Un peu cher

2026-03-04 via Nuitee
D
David solo_traveller es
10
2026-03-02 via Nuitee
I
irina family_with_children fr
8
Pros:

La chambre n'est pas très belle, froide d'aspect, fonctionnelle.
Petit déjeuné très bien, copieux, le personnel est réactif. La vue sur le port est tout simplement magnifique depuis ma salle de restaurant.

Cons:

La chambre n'est pas belle, une rénovation est nécéssaire et la moderniser serait appréciable.

2026-03-01 via Nuitee
A
Aline family_with_children fr
8
Très bien placé, cadre idéal pour un week-end à Marseille
Pros:

Excellent emplacement entre le Vieux Port et la plage des catalans, la gentillesse du personnel, la vue depuis la salle du restaurant, la propreté des lieux.

Cons:

Les chambres un peu sobres pour le prix, manque de rangement dans la salle de bain, vue de la chambre sur l’arrière cour de l’hôtel avec du matériel entreposé.

2026-03-01 via Nuitee