Novotel Marseille Vieux Port

Hotels
Novotel
7.8 (1086 reviews)
36 Boulevard Charles Livon , Marseille , fr

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Variety in breakfast
Cons:
Poor cleanliness
Inconsistent service
Room maintenance issues

Categories

Cleanliness
7.01
Some cleanliness issues were mentioned, particularly regarding dust and room maintenance.
Service
7.98
Mixed sentiments about service quality; some staff were professional and helpful, while others were disappointing.
Location
9.02
The location received high praise, being convenient and well-situated.
Room Quality
6.47
Several reviews noted that room quality was lacking, with mentions of outdated furnishings and issues with air conditioning.
Amenities
8.5
Amenities such as the heated pool and breakfast received positive feedback.
Value for Money
7.46
Value for money was criticized due to some high expectations not being met.
Food and Beverage
8.51
Breakfast was frequently highlighted as a positive aspect, with a good variety mentioned.
Overall Experience
7.48
The overall experience was average with both highs and lows affecting the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:23

Property Description

Panoramic Views and Beach Proximity
Novotel Marseille Vieux Port offers stunning panoramic views from its terrace overlooking the Old Port, just a short 5-minute walk from Catalans Beach.

Culinary Delights and Relaxation
Indulge in creative dishes at the Lacydon restaurant and sip on expertly crafted cocktails at the pool bar, open until late in the evening.

Convenient Location and Accessibility
Explore nearby attractions like the MuCEM and Fort Saint-Jean within walking distance. With easy access to major motorways, the hotel is a convenient choice for travelers.

Ready to experience the best of Marseille? Book your stay at Novotel Marseille Vieux Port now for a memorable getaway.

Important information:

Breakfast is free for children staying in the same room as their parents.

The outdoor swimming pool is open from April 15 to October 31 every year.

Please note that children under 16 years old can enjoy breakfast for free.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Fri, Oct 31, 2025 until Tue, Mar 31, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MRS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 25 per day.

Location

Guest Reviews

7.8
Based on 1086 reviews
Cleanliness: 7.01
Service: 7.98
Location: 9.02
Room Quality: 6.47
Amenities: 8.5
Value for Money: 7.46
Food and Beverage: 8.51
Overall Experience: 7.48
A
AMELIE couple fr
7
2026-02-14 via Nuitee
B
BOLOGNA family_with_children fr
6
2026-02-14 via Nuitee
B
Brigitte extended_group fr
3
Déçue
Pros:

L’emplacement

Cons:

La vétusté des chambres - heure pas suffisamment tardive du petit dej dimanche matin

2026-01-31 via Nuitee
G
gael solo_traveller fr
8
impeccable
Pros:

Superbe vue sur le vieux port pour le petit dejeuner et repas!
Rapport qualité /prix /emplacement impeccable !
le petit frere du sofitel!

2026-01-21 via Nuitee
R
Regis solo_traveller fr
10
Je suis venu en urgence à l hôtel,c est un amis qui m’a réservé la nuitée,comme je l ai dit le perso
Pros:

Bonjour,l accueil très proffessionelle

Cons:

Je ne serai quoi dire.

2026-01-20 via Nuitee
J
jerome couple fr
8
2026-01-19 via Nuitee
K
Katalin family_with_children hu
10
2026-01-19 via Nuitee
V
Valérie family_with_children fr
6
Pros:

Le personnel à la réception accueillant et souriant. La vue du restaurant, la carte du restaurant, le buffet du petit-déjeuner et le parking à l'hôtel

Cons:

La propreté ! A 7h, nous étions les 1er clients pour le petit-déjeuner et le sol n'avait pas été nettoyé de la veille. Il était clairement sale
Le 3ème lit pour un adulte n'était pas confortable pour une personne d'1m87 et 70 kilos (adolescent de 17 ans)
Et nous étions 3 dans la chambre et on n'avait pas toujours le bon nombre de serviettes lorsque nous les avions mis dans la douche pour qu'elles soient changées

2026-01-19 via Nuitee
M
Marko solo_traveller si
8
2026-01-19 via Nuitee
M
Majida family_with_children fr
10
Cosnsigliato fortemente personale tutto gentile ma soprattutto la responsabile.
Pros:

La responsabile è una persona molto accogliente e gentile la ringrazio molto per il suo modo gentile di comunicare.
Famiglia Messafi la ringrazia e la aspettiamo a Bordeaux!

2026-01-19 via Nuitee
E
Emilie family_with_children fr
7
2026-01-19 via Nuitee
L
lakdar family_with_children fr
4
2026-01-19 via Nuitee
D
David family_with_children fr
8
2026-01-19 via Nuitee
L
Lea family_with_children hr
10
2026-01-19 via Nuitee
A
ANNE solo_traveller be
7
Agréable
Pros:

La terrasse et les chambres

Cons:

Le petit déjeuner est trop cher

2026-01-19 via Nuitee
D
David couple fr
10
2026-01-15 via Nuitee
C
Chloé family_with_children re
8
Très agréable!
Pros:

L'emplacement, le petit déjeuner et la propreté.

Cons:

Manque de rangement dans la salle de bain

2026-01-13 via Nuitee
A
aellaoui family_with_children fr
9
Très bon séjour
Pros:

- L'emplacement (vieux port)
- Le petit dej
- Le parking

Cons:

- Le prix du Parking

2026-01-05 via Nuitee
I
Irene couple fr
10
2026-01-04 via Nuitee
C
Carlo Maria couple it
6
Pratico per dormire una notte, ma nulla di eccezionale.
Pros:

La struttura è funzionale e pratica

Cons:

Non è in una bella posizione come appare in foto e sopratutto all’interno delle camere mancano prese di corrente vicino al letto ed è minimalista

2026-01-04 via Nuitee