The Approach Hotel

Friendly staff
Room not smelling good

I think the property can be a little bit cleaner.
Great view, Hot tub is great.

It was very nice.

Hotel guests are not the main focus here. Garbage left in the hallwsy in front of our room for two days. Our room was not cleaned during our stay.

No air conditioner in room , room was over the top hot and uncomfortable stay was good rest was not

Not as quiet as we hoped but lota to do.

I did not like the condition of the property the hallways and the main entrance very dirty, elevators not clean at all, I don't think I would like to stay at the property again due to the fact that is not well kept, extremely run down.

Comfortable would be back

Good experience

Location is excellent, bike storage is great, just bring your lock. The room had a fan but was not enough to circulate air in the room, so was a bit too hot. The mattress are not confortable, you will sink into a hole. Also, it is a better deal booking directly with Pano if you plan to use the attraction there to get discounts! They will not offer discount if you booked with 3rd party like Hotels.com

Good location in the heart of the village. But rooms were not cleaned and in room coffee was not refreshed each day. Not a huge deal but the village coffee shop doesn’t open until 8am. Just a bit of a pain.

No air conditioning, thankfully gets cool at night

Comfortable bed and decent mini fridge

I was given a room beside the ice machine, beside the elevator and overtop of the room that heated and cooled the entire building. My room was shaking and rumbling none stop and it was insanely warm in the room. The AC control was deactivated and all I had was a small fan.

On night two my key card stopped working so they called for a new card. I waited 15 minutes for the card and when they brought it they found out that the battery for my door was dead. I wanted another 20 minutes, sitting on the floor in front of my room the people walking by me smirking and laughing. I finally got in my room but had to wait for maintenance to take the door apart, replace the battery and put it back.

The restaurants on site were insanely expensive but the food was horrible. It’s not that it was served cold or the service was bad. The food itself was the cheapest frozen food anyone could buy, and then they cooked that and served it. Nothing was made from scratch.

This was our second stay at Panorama Mountain Resort but our first stay at The Approach Hotel. We stayed for 3 nights in July and used the location as a pit stop for trips out to other areas such as Golden and Lussier Hot Springs.
We thoroughly enjoyed the heated pool and hot tubs, but really wished they would allow access later than 10:00 pm as the sun was just going down and we would have loved to continue relaxing in the peaceful scenery under the stars.
The Approach is a self-serve type stay and we did not mind this in the least. More towels or other requests were easily placed with the main check in. The only snag we hit was calling T-Bar & Grill to order takeout - the phone was never answered so we had to walk over, order and then wait for food. Still not a big deal and the food was very good!
The rooms were very nicely refinished, modern and clean and we appreciated that the toiletries in the shower were in locked dispensers instead of bottles that could possibly be tampered with.
Such a great stay in an incredibly beautiful area - we will be back soon!

The property was mice and clean. Accessible to everything. We love our stay and definitely we’ll comeback. 😁

Nice area

Amazing room and location! They even accommodated, so we could stay an extra night.

Despite the room being clean when checking in it was still dirty. Numerous issues were found in the room (sink clogged etc.). Signage to the room was confusing and no elevator or easy access to the 5th floor.

Great location