Courtyard Austin Airport

Hotels
•
Courtyard by Marriott
8.4 (284 reviews)
7809 East Ben White Boulevard , Austin , us

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Excellent restaurant service
Cons:
Shuttle service issues
Parking charges
Hot water delays

Categories

Cleanliness
8
Very clean reported in several reviews, but some complaints about maintenance issues affecting cleanliness.
Service
8.66
Mixed sentiments; several positive mentions about friendly staff, but negative experience with the shuttle driver.
Location
8.81
Excellent location near the airport, highly praised in multiple reviews.
Room Quality
8.26
Rooms described as nice and clean, but some issues with noise from the air conditioning reported.
Amenities
8.18
Parking fees mentioned as a downside, but positive remarks on cleanliness and available shuttles.
Value for Money
7.95
Concerns about parking charges and breakfast cost affecting perceived value.
Food and Beverage
9
Excellent feedback about the restaurant service and quality of food.
Overall Experience
8.37
Overall positive experiences but overshadowed by specific service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:04

Property Description

Convenient Location and Amenities
Located just 2 miles from Austin-Bergstrom International Airport, the Courtyard Austin Airport offers a free airport shuttle, making travel a breeze. The hotel boasts rooms equipped with modern amenities like flat-screen TVs, microwave, and free Wi-Fi.

Dining and Recreation
Guests can enjoy dining at the full-service lobby bar and the Bistro offering delicious American cuisine. For fitness enthusiasts, the on-site gym with top-notch equipment is available. Additionally, the hotel is close to popular restaurants and the Harvey Penick Golf Campus for leisure activities.

Comfort and Connectivity
The guest rooms feature a spacious work desk, ergonomic chair, and complimentary tea/coffee service. Stay connected with free wired internet access throughout the hotel. Experience convenience and comfort at Courtyard Austin Airport. Book now for a delightful stay!

Important information:

Please note that Stay - Park - Fly parking is available for a daily charge. Contact property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AUS

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 284 reviews
Cleanliness: 8
Service: 8.66
Location: 8.81
Room Quality: 8.26
Amenities: 8.18
Value for Money: 7.95
Food and Beverage: 9
Overall Experience: 8.37
J
Jamie • extended_group • us
10
2026-07-20 • via Nuitee
H
Hazel • solo_traveller • us
9
I had a really great experience staying in Courtyard . The facility is really nice , relaxing atmosphere, staff were fri
Pros:

It’s very clean and close to the airport and the downtown.

2026-07-12 • via Nuitee
M
Mark • solo_traveller • ch
9
2026-07-11 • via Nuitee
M
martha gabriela • family_with_children • mx
10
2026-06-29 • via Nuitee
N
Nancy • solo_traveller • us
10
Pros:

Everything from the time we entered the door till we left. Staff were professional friendly attentive. Rooms were clean and comfortable beds were great.

Cons:

Nothing

2026-06-19 • via Nuitee
N
Nancy • solo_traveller • us
10
Pros:

Everything

Cons:

Nothing

2026-06-12 • via Nuitee
E
Elena • solo_traveller • ro
10
2026-06-08 • via Nuitee
L
Lynn • solo_traveller • us
10
The staff is great!
Pros:

The staff was always cheerful and helpful. All facilities were clean and well maintained.
The best part of my experience was the shuttle driver. There was a multi vehicle accident blocking the highway to the airport. Without GPS, he navigated a complicated route on backroads and got me to the airport in time. His dedication and on the spot innovation was exemplary.

2026-06-02 • via Nuitee
V
Vanessa • couple • br
9
2026-05-30 • via Nuitee
C
Christopher • couple • us
4
2026-05-30 • via Nuitee
R
Ronald • couple • us
5
Expensive
Pros:

Not providing free coffee in the lobby doesn’t help!

Cons:

It was a quiet night. The directions for getting to the hotel were very poor on Google maps

2026-05-12 • via Nuitee
M
Michelle • couple • us
10
2026-05-06 • via Nuitee
D
David • solo_traveller • us
1
Pros:

Clean, convenient hotel.

Cons:

Staff was rude. Made checkin and check out requests several times and was ignored.

2026-05-02 • via Nuitee
C
Colleen • couple • us
10
2026-04-27 • via Nuitee
R
Robinson • solo_traveller • us
10
Pros:

The staff was absolutely fantastic, they accidentally double charged due to a mix up but instantly fixed it. The rooms were very clean and smelled amazing. It was quiet during the night and service quality was excellent. Easily accessible to get to and will definitely be staying there again on the next trip to Austin, and anyone else traveling there I would highly recommend staying here.

Cons:

There was nothing that I can say that I didnt like.

2026-04-19 • via Nuitee
J
Jessica • solo_traveller • us
10
2026-04-06 • via Nuitee
B
Brian • extended_group • us
8
This is a good property near Austin Bergstrom Airport.
Pros:

The location is next to the airport, which was good for our purposes. Even so, the noise control is good -- only on occasion was the airplane noise objectionable. The check-in staff was able to get me a room prior to official 'check-in' time. The bill was accurate. The room was clean, comfortable, and had working amenities. Wifi is good.

Cons:

The breakfast was good, but took a long while and part of the order was missing and had to be redone. Also, I chose a reservation that included breakfast, verified this at checkout, but this information did not get to the restaurant. As a result, I had to go back to check-in and get this fixed.

2026-03-25 • via Nuitee
R
reginatingc • Business
10
Best last-minute workshop for the company
Pros:

We held a last-minute week-long workshop, and Bob Roberts supported us throughout the entire experience, not only in preparation before the session but also during the session itself. Bob was quick on his feet and helped us through all our requests instantly and successfully. We had SUCH a productive week. We will definitely continue hosting our workshops/conferences here. Thank you so much!

2026-03-18 • via Tripadvisor
M
Martin • solo_traveller • us
6
2026-03-13 • via Nuitee
K
K3566HDmichaelh • Business
10
Great Service
Pros:

Bob Roberts was excellent to work with and was able to accommodate my Team for a Training with little notice and was more receptive to my needs than any other property in the area by far!

2026-03-12 • via Tripadvisor