Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Location
Friendly Staff
Value for Money
Cons:
Cleanliness
Noise
Outdated Facilities

Categories

Cleanliness
8.18
Some reviews mentioned poor cleaning after maintenance work and the presence of water left in the bathroom.
Service
9.35
Many reviews highlighted friendly and helpful staff, despite some lapses in communication.
Location
9.39
Repeatedly praised for its central and convenient location near amenities and attractions.
Room Quality
7.84
Mixed feedback on room conditions, with mentions of old facilities and noise issues.
Amenities
8.37
Level of amenities offered was adequate but lacking in some areas like Wi-Fi and coffee supplies.
Value for Money
9.03
Guests felt they received a fair deal for the accommodations, especially considering the location.
Food and Beverage
8.38
Breakfast quality was mentioned positively, though some guests wanted more inclusions.
Overall Experience
9.05
General sentiment was positive, with guests appreciating key aspects but noting areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:17

Property Description

Convenient Location and Amenities
Located near historical sites like the Castle of Chapultepec, Hotel PF offers free wireless internet access for guests to stay connected.

Modern Facilities
The hotel boasts a contemporary fitness center for guests to stay active during their stay. Guestrooms feature international TV channels and coffeemakers for added convenience.

Dining Experience
Indulge in International-style cuisine at Ponte Vecchio restaurant for breakfast, lunch, and dinner. End your day with a relaxing drink at the cozy Lobby Bar.

Book your stay at Hotel PF now for a memorable experience in Mexico City!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that Hotel Plaza Florencia is a no-smoking property.

Due to a limited parking space, parking at the property is a subject to availability.
When booking 5 rooms or more, different policies and additional supplements apply. Property will ask for prepayment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Location

Guest Reviews

8.7
Based on 2958 reviews
Cleanliness: 8.18
Service: 9.35
Location: 9.39
Room Quality: 7.84
Amenities: 8.37
Value for Money: 9.03
Food and Beverage: 8.38
Overall Experience: 9.05
A
ana • family_with_children • es
3
Mucha amabilidad pero incompetencia para dar soluciones
Cons:

Atención en recepción de pena

2026-09-12 • via Nuitee
F
Fernanda • couple • mx
9
2026-09-11 • via Nuitee
M
Mykola • solo_traveller • br
1
жахливо
Pros:

розташування

Cons:

все крім розташування

2026-09-10 • via Nuitee
H
Hugo • solo_traveller • gt
7
Buena ubicación, las instalaciones pueden mejorar
Pros:

Muy buena ubicación, principalmente por la zona y el acceso al metro

Cons:

Las instalaciones están descuidadas. El grifo goteaba, hubo derrame de agua por el aire acondicionado, las camas no eran tan cómodas, se escuchaba ruido del pasillo y de la tubería en la noche.

2026-09-09 • via Nuitee
M
Milagro • solo_traveller • es
4
Pros:

La ubicación.

Cons:

Cuando llegué después de 13 hs de vuelo entre a ducharme y salía más agua por debajo que por la ducha. Tuve que volver a guardar mis cosas y cambiarme de habitación. Las habitaciones muy oscuras y antiguas. Se nota la falta de mantenimiento. No son como pone en las fotos. El personal poco atento. Y ahora que puse este comentario el hotel me responde con amabilidad. No vuelvo ni loca y a toda persona que sepa que viaja a CDMX me encargaré de remarcarle que no vaya a este hotel!

2026-09-08 • via Nuitee
Y
Yorenia Motta • solo_traveller • mx
10
2026-09-07 • via Nuitee
C
CARLA ANAHI • solo_traveller • mx
10
2026-09-07 • via Nuitee
M
Montejo • couple • mx
9
Personal amable y buena ubicación
Pros:

El hotel esta muy bien ubicado, cerca del Angel y cerca de las estaciones del metro, es mi tercera vez hospedando me en este hotel, el personal de recepción y botones muy amables

Cons:

Las sabanas olian un poco a humedad, y pude ver que no me cambiaron las sabanas en los 3 dias que estuve, solo acomodaban las sabanas, me parece algo no muy agradable.

2026-09-07 • via Nuitee
D
Denisse Sarahi • solo_traveller • mx
10
Pros:

El hotel es sencillo pero se nota que le dan mantenimiento constante, las instalaciones están en muy buen estado, la ubicación es excelente y bastante segura

2026-09-07 • via Nuitee
G
Gokce • couple • nl
9
2026-09-07 • via Nuitee
L
lily • family_with_children • mx
10
2026-09-06 • via Nuitee
M
Marcelo • solo_traveller • mx
7
2026-09-05 • via Nuitee
J
Joshua • couple • au
1
2026-09-05 • via Nuitee
F
Fernando • couple • es
5
Hotel bien ubicado pero muy antiguo. Para pasar un par de días en CDMX haciendo turismo sin estar en la habitación mucho
Pros:

La ubicación.

Cons:

El hotel es muy viejo, las habitaciones también.

2026-09-04 • via Nuitee
J
Jhon Jader • couple • co
10
Maravilloso este Hotel, ubicación perfecta y cerca de todo.
Pros:

La ubicación es perfecta, muy cerca del Ángel de la Independencia…
Todo es muy cómodo, la atención es excepcional…
Realmente muy bueno este Hotel.

2026-09-04 • via Nuitee
C
Cruz Infante • family_with_children • us
7
Cons:

No limpian los cuartos todos los dias, tuvimos que pedir que llegarán hacer limpieza.

2026-09-03 • via Nuitee
J
Juan Pablo • extended_group • mx
9
2026-09-01 • via Nuitee
S
Samuel • extended_group • br
8
Estadia muito boa, como sempre!
Pros:

Ficar no Hotel PF é sempre ter uma boa experiência. Todas as vezes que já estive na Cidade do México, opto por ficar no Hotel PF. É muito bem localizado, perto de farmácias, mercados, cafeterias, metrô, bares, restaurantes, além de lojas de artesanatos, coisas que para o turista é maravilhoso. Fica a três quadras da avenida Refoma e do Ángel de la Independencia. É próximo do centro histórico. O pessoal da recepção é muito atencioso, prestativo; as instalações são muito boas também.

Cons:

Nada a declarar. Não houve nada de que não tenha gostado durante minha estadia no Hotal PF.

2026-08-31 • via Nuitee
U
Uriell • couple • gt
9
2026-08-31 • via Nuitee
S
Samuel • extended_group • br
10
Hospedagem maravilhosa!
Pros:

É sempre muito bom ficar no Hotel PF da Cidade do México. Esta foi minha quarta vez neste hotel. Gosto dele por conta da excelente localização, perto de tudo, de farmácias, restaurantes, cafés, artesanatos. O quarto muito bom, cama confortável, acesso bom ao wifi. O pessoal sempre muito atencioso na recepção, no café, etc.

Cons:

Nada a declarar.

2026-08-31 • via Nuitee