Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Location
Friendly Staff
Value for Money
Cons:
Cleanliness
Noise
Outdated Facilities

Categories

Cleanliness
8.18
Some reviews mentioned poor cleaning after maintenance work and the presence of water left in the bathroom.
Service
9.35
Many reviews highlighted friendly and helpful staff, despite some lapses in communication.
Location
9.39
Repeatedly praised for its central and convenient location near amenities and attractions.
Room Quality
7.84
Mixed feedback on room conditions, with mentions of old facilities and noise issues.
Amenities
8.37
Level of amenities offered was adequate but lacking in some areas like Wi-Fi and coffee supplies.
Value for Money
9.03
Guests felt they received a fair deal for the accommodations, especially considering the location.
Food and Beverage
8.38
Breakfast quality was mentioned positively, though some guests wanted more inclusions.
Overall Experience
9.05
General sentiment was positive, with guests appreciating key aspects but noting areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:17

Property Description

Convenient Location and Amenities
Located near historical sites like the Castle of Chapultepec, Hotel PF offers free wireless internet access for guests to stay connected.

Modern Facilities
The hotel boasts a contemporary fitness center for guests to stay active during their stay. Guestrooms feature international TV channels and coffeemakers for added convenience.

Dining Experience
Indulge in International-style cuisine at Ponte Vecchio restaurant for breakfast, lunch, and dinner. End your day with a relaxing drink at the cozy Lobby Bar.

Book your stay at Hotel PF now for a memorable experience in Mexico City!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that Hotel Plaza Florencia is a no-smoking property.

Due to a limited parking space, parking at the property is a subject to availability.
When booking 5 rooms or more, different policies and additional supplements apply. Property will ask for prepayment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MEX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 2675 reviews
Cleanliness: 8.18
Service: 9.35
Location: 9.39
Room Quality: 7.84
Amenities: 8.37
Value for Money: 9.03
Food and Beverage: 8.38
Overall Experience: 9.05
A
Ana family_with_children pt
8
2026-03-07 via Nuitee
A
Adrian family_with_children ch
9
Super Lage mit allem rund herum was man braucht
Pros:

Die Lage ist super.
Vom Hotel aus sind alle Stadtteile sehr gut und schnell erreichbar. Roma, Condesa und das Zentrum, alles innert 10-15 min mit Uber erreichbar.
Die Dusche ist super und die Grösse des Zimmers ist auch gut.
Es ist sauber.
Für ein Stadthotel hat es alles was es braucht.
Internet ist auch gut
Preisleistung ist super!
Wir würden wieder hier buchen.
Restaurants, Oxxo und 7eleven alles innerhalb weniger Meter ums Hotel.

Cons:

Die Einrichtung ist in die Jahre gekommen, aber alles funktioniert noch wie es soll.

2026-03-07 via Nuitee
E
Edgardo family_with_children cl
9
Ruidos molestos en pasillos, la gente no guarda silencio
Pros:

Lugar céntrico

Cons:

Deberían haber carteles de guardar silencio en los pasillos he instruir al personal para que no hable en los pasillos, se escucha todo y me despertaba a cada segundo, fue lo único malo

2026-03-06 via Nuitee
E
Elis Judith family_with_children mx
10
2026-03-06 via Nuitee
S
Silvia family_with_children us
7
Pros:

The location and staff were really nice! The hotel was very clean and maintained.

Cons:

Not enough hangers/ hooks for the towels, also perhaps a few more towels in the room would've been nice. A few decoration items would've made the room more cozy

2026-03-06 via Nuitee
J
JEROME couple fr
10
Bon rapport qualité prix pour le quartier.
Pros:

L’emplacement, bon rapport qualité prix.
La chambre en étage élevé, au 7eme étage.Bon emplacement pour le quartier animé de Zona Rosa.

Cons:

Il vaut mieux être dans une chambre en étage élevé pour la vue et moins de bruit de la rue.

2026-03-06 via Nuitee
B
Barrientos Garcia family_with_children mx
10
Pros:

Muy amable su personal

2026-03-05 via Nuitee
G
Güngör family_with_children tr
10
Pros:

Konum mükemmel. Otel temiz çalışanlar guleryuzluydu.

Cons:

Odalarda bir ısıtıcı olsaydı çok güzel olurdu. Uyanınca bir kahve ya da odada olduğunda bir çay yapabilmek iyi gelirdi.

2026-03-05 via Nuitee
A
Ambriz family_with_children mx
10
Pros:

Todo

2026-03-04 via Nuitee
J
jonathan armando family_with_children mx
10
Pros:

Excelente ubicación y el trato

Cons:

El frio de la ciudad pero eso es otro tema

2026-03-03 via Nuitee
M
Merrill extended_group us
8
Overall it was a gopd stay and because of the location we would probably stay again but upgrade
Pros:

Location was outstanding with many restaurants and and attractions within walking distance. Bed comfortable, restaurant serve red very good food and hours of operation good. Cleaning staff good.

Cons:

No coffee pot in room.
Shower and tub system did not work properly and when showering the water sprays onto the floor, glass needs to be longer to prevent the water spraying out. Room needs to be a little bigger. Handles on bathroom sink had to be turned very, very hard to shut flow off. Knob for changing from tub to shower never worked correctly and was unable to use the tub and that was one of the main reason we chose this hotel was so my wife could take a daily bath. Very disappointed with this issue. Closet and dresser drawers space good and with a safe. Front desk staff very helpful and polite and spoke very good English we speak very little Spanish.

2026-03-03 via Nuitee
V
Vanessa family_with_children mx
10
Excelente como siempre
Pros:

Siempre super limpio y el baño remodelado muy bonito les quedo

Cons:

Todo excelente

2026-03-03 via Nuitee
V
Víctor Hugo Montenegro family_with_children cl
6
Razonable por el precio
Pros:

La ubicación

Cons:

Un día no nos hicieron la pieza

2026-03-02 via Nuitee
F
Fabiola family_with_children gt
8
Pros:

La atención del personal y ubicación.

Cons:

Se escucha todo lo que pasa en los cuartos vecinos y pasillos.

2026-03-02 via Nuitee
T
Tomas solo_traveller se
7
Prisvärt hotell med bra läge
Pros:

Centralt beläget och välstädat till rätt pris.

Cons:

Lyhört

2026-02-28 via Nuitee
K
Kendell solo_traveller us
8
2026-02-27 via Nuitee
J
José Uriel solo_traveller mx
8
suficiente
Pros:

Ubicación y cama Excelente

Cons:

la recepcionista parecia enojada y el botones poco amable

2026-02-27 via Nuitee
寛陸 family_with_children jp
8
2026-02-25 via Nuitee
C
Cesar couple mx
9
Good
Pros:

Location

Cons:

The cleaning lady arrives too early and wake-up

2026-02-24 via Nuitee
O
Omaradcm family_with_children mx
8
2026-02-14 via Nuitee