Pets allowed

Facilities

Meeting rooms
Full-service spa
Health or beauty spa nearby
Area shuttle (surcharge)
Arcade/game room
Electric car charging station
No single-use plastic straws
Health club
Nightclub
No single-use plastic stirrers
See all facilities

Review Highlights

Pros:
Exceptional Service
High Quality Dining
Cons:
Long Walk to Rooms
Club Music Issues

Categories

Cleanliness
7.78
Rooms required a long walk to the lobby; no major issues reported from reviews.
Service
8.75
Nadia and Imane provided fantastic service; staff was outstanding and attentive.
Location
8.29
The location was convenient and enjoyable; a wonderful ambiance in the area.
Room Quality
7.74
Some room issues reported, but overall satisfactory according to reviews.
Amenities
7.97
Spa and dining options received praise, although limited winter options noted.
Value for Money
8.03
Food and services noted to be of high quality, suggesting good value.
Food and Beverage
8.78
Cuisine rated at Michelin-level; incredible dining experiences highlighted.
Overall Experience
8.25
A memorable and wonderful stay that met expectations completely.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:08

Property Description

Indulge in luxury at the exquisite Sofitel Marrakech Palais Imperial & Spa, where comfort meets elegance.

Spa Retreat
Pamper yourself with rejuvenating treatments at our full-service spa, offering a range of massages, body treatments, and luxurious facials designed to relax and revitalize.

Vibrant Amenities
Dive into the fun with 4 outdoor swimming pools, unwind in 2 hot tubs, or dance the night away at our lively nightclub. Experience all the excitement Marrakech has to offer right at your doorstep!

Gourmet Dining
Savor culinary delights at one of our 5 restaurants, including the delightful Le Jardin. Enjoy 24-hour room service or sip refreshing drinks by the poolside bar while soaking in the beautiful surroundings.

Escape to your tranquil oasis now at Sofitel Marrakech Palais Imperial & Spa for an unforgettable experience!

Important information:

  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RAK

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Pet max weight (per pet) in lb is 9

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.2
Based on 253 reviews
Cleanliness: 7.78
Service: 8.75
Location: 8.29
Room Quality: 7.74
Amenities: 7.97
Value for Money: 8.03
Food and Beverage: 8.78
Overall Experience: 8.25
Y
YOUSSOUF • solo_traveller • bf
8
2026-05-16 • via Nuitee
D
Dan • couple • fr
8
Overall a good experience to be repeated
Pros:

The staff is welcoming, professional and efficient. The pools are big enough, the restaurants are great, with live music at night. The SPA is outstanding. ASMA provided me a great traditional moroccan hamam. Wonderful treat !

Cons:

Music is a bit loud by the pool.
You can hear the noise of the traffic even though the birds made their best to cover it.

2026-05-16 • via Nuitee
S
Safaa • solo_traveller • ma
10
2026-05-14 • via Nuitee
H
Hammad • couple • sa
7
اقامة جميلة
Pros:

الموقع و إطالات الشرفات على المسبح وحجم الغرفة

Cons:

رائحة المصاعد غير جيدة و وجود مكانين منفصلين لاتمام اجرءات الدخول و الخروج ، و مبلغ التامين مرتفع جدا

2026-05-12 • via Nuitee
A
Achraf • solo_traveller • nl
8
2026-05-11 • via Nuitee
M
MATHIEU • couple • fr
8
2026-05-11 • via Nuitee
J
Julien • solo_traveller • fr
9
Pros:

Tout le personnel l’accueil le buffet du petit déjeuner, l’bienveillance de tout le monde à mon égard

Cons:

Rien

2026-05-11 • via Nuitee
E
Elham • solo_traveller • fr
10
2026-05-10 • via Nuitee
J
Jumana • couple • ma
10
Top
Pros:

Tout

Cons:

Rien

2026-05-10 • via Nuitee
C
Christophe • family_with_children • fr
9
A refaire.
Pros:

Accueil général, Farah et son équipe au petit-déjeuner !

Cons:

Un peu de bruit sur la terrasse en face (hôtel Nobu).

2026-05-10 • via Nuitee
B
Benjamin • couple • fr
5
2026-05-09 • via Nuitee
Y
Yassine • solo_traveller • be
10
Séjour parfait sans fausse notes.
Pros:

Établissement accueillant, personnel au petit soin, chambre confortable et emplacement parfait au cœur de Marrakech.

2026-05-08 • via Nuitee
A
Aurelie • couple • fr
10
Parfait 👍🏼
Pros:

Parfait 👍🏼 la gentillesse du personnel , la propreté , très bien situé 👍🏼

2026-05-08 • via Nuitee
N
Nina Torp • extended_group • no
8
Vi kommer gjerne igjen, vi trivdes godt
Pros:

Nydelig resepsjonsområde. Blide concierge. Frokost fantastisk.
Rommet ok. Terrassen var fin. Beliggenhet helt topp

Cons:

Litt dyrt.

2026-05-08 • via Nuitee
F
fatima • couple • fr
10
Great hotel and amenities , great breakfast quiet luxury
Pros:

Lost my phone in a taxi , thanks to Security manager : Bejjada Mohmed
Rp : Khaoula they investigated and finally found my phone , very grateful they helped me and were so kind and helpful , great hotel and staff

2026-05-07 • via Nuitee
J
Jean Pierre • solo_traveller • fr
3
très décevant.
Pros:

le lobby majestueux et la localisation

Cons:

chambre coté route bruyante, sombre et très loin de lobby.
le petit déjeuner quelconque au regard des standards des 5 etoiles mondiaux
un personnel juste poli et la restauration n'est plus qualitative
l'entrée est encombrée de voitures.
le rapport qualité prix est très très mauvais.

2026-05-06 • via Nuitee
A
Asmaa • extended_group • ca
4
Very disappointed
Pros:

I am not satisfied with the treatment I received during registration. It was crowded, and the hotel was overbooked. Many people were complaining about their reservations. I paid in advance and almost did not get my room.

Cons:

Staff and the managers were not professional

2026-05-06 • via Nuitee
K
Karim • couple • fr
8
Très bien
Pros:

Tout

Cons:

Rien

2026-05-04 • via Nuitee
D
dounia • extended_group • ma
9
2026-05-03 • via Nuitee
J
Jamal • couple • ma
9
2026-05-02 • via Nuitee