Hotel Napoleon

Hotels
8.4 (2302 reviews)
Viale Europa 536 , Lucca , it

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Clean rooms
Spacious accommodations
Cons:
Accessibility issues at the entrance
Parking could be improved
Noise from outside in some rooms

Categories

Cleanliness
8.2
Generally clean with positive mentions, but some concerns about accessibility.
Service
8.87
Staff consistently praised for their friendliness and helpfulness.
Location
8.51
Well-located for accessing the city center, but some mentions of potential noise.
Room Quality
8.36
Spacious and comfortable rooms, but some indicate the need for updates.
Amenities
8.28
Good breakfast options, though one mention of a poorly maintained parking area.
Value for Money
8.15
Overall satisfactory, but some reviews feel price could be slightly high.
Food and Beverage
8.59
Highly rated breakfast with diverse options.
Overall Experience
8.26
Positive overall feedback with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:18

Property Description

Central Location and Free Parking
Located just 500 meters from the historic walls of Lucca, Hotel Napoléon offers a convenient stay with free parking, making it easy for guests to explore the charming town and its surroundings hassle-free.

Comfortable Rooms with Modern Amenities
The elegantly designed rooms at Hotel Napoléon feature free Wi-Fi, air conditioning, a TV, and a minibar. Whether you prefer a modern or simple décor, many rooms also offer a terrace or balcony for a relaxing stay.

Exceptional Services and Dining Options
Enjoy a daily sweet and savoury buffet at the hotel and benefit from discounted rates at nearby restaurants. With a 24-hour multilingual staff, guests can expect top-notch service throughout their stay.

Ready to experience the charm of Lucca? Book your stay at Hotel Napoléon now for a memorable and comfortable visit.

Important information:

Please note that the central heating system was turned off on October 15th, therefore from that date the air conditioning will no longer be available,If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PSA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.4
Based on 2302 reviews
Cleanliness: 8.2
Service: 8.87
Location: 8.51
Room Quality: 8.36
Amenities: 8.28
Value for Money: 8.15
Food and Beverage: 8.59
Overall Experience: 8.26
S
Sørensen • solo_traveller • dk
10
2026-03-21 • via Nuitee
B
Bernd • extended_group • at
8
2026-03-20 • via Nuitee
G
Galiazzo • solo_traveller • it
6
2026-03-20 • via Nuitee
C
Cesar Carvalho MTK • solo_traveller • pt
8
Pros:

O quarto é demasiado pequeno. Quase que temos que fazer Tetris para andar por lá

2026-03-18 • via Nuitee
C
Cabassi • solo_traveller • it
8
2026-03-17 • via Nuitee
M
Marco • solo_traveller • it
8
2026-03-17 • via Nuitee
C
Ciro • solo_traveller • it
6
2026-03-11 • via Nuitee
B
Borzi • couple • it
10
Struttura comoda, vicina all'uscita dell'autostrada, ma nessun rumore. Personale accogliente.
Pros:

Posizione ottima per visitare Lucca.
Colazione abbondante sia salata che dolce

2026-03-10 • via Nuitee
S
Simona • couple • it
8
2026-03-09 • via Nuitee
M
Maurizio • couple • it
8
Pros:

Colazione molto buona con prodotti freschi e Molto gentile la signora ....MOLTO GENTILE E DISPONIBILE LA SIGNORA DELLA RECEPTION.

Cons:

Posizione in strada molto trafficata molta attenzione ad uscire con l'auto.

2026-03-04 • via Nuitee
C
Cristian • solo_traveller • it
9
2026-03-04 • via Nuitee
L
Luca • couple • it
9
2026-03-04 • via Nuitee
O
ornella • solo_traveller • it
8
2026-02-28 • via Nuitee
L
Lionel CAUMETTE • solo_traveller • fr
8
Pros:

Chambre correct, mais avec une bonne literie.
Salle de bain refaite et agréable, grande douche.
Très bon petit déjeuner

Cons:

L'isolation des fenetres etait moyenne, léger courant d'air même fermées
Axe routier et station service limitrophe ,qui s'entendent un peu ( mais cela n'empêche pas de dormir)

2026-02-27 • via Nuitee
M
Marco • solo_traveller • it
8
2026-02-26 • via Nuitee
A
Andrea • solo_traveller • it
9
buona soluzione per viaggi di lavoro
Pros:

stanza rinnovata, letto comodo, in generale confortevole. Colazione ottima e varia

Cons:

nulla

2026-02-25 • via Nuitee
T
TRUCCO TESSILE M ALFERO • solo_traveller • it
10
Pros:

Tutto, personale accogliente, posizione comoda per il mio viaggio di lavoro, parcheggio e stanza calda, accogliente.

2026-02-23 • via Nuitee
P
PELLEGRINO • family_with_children • it
10
Pros:

Accoglienza e la camera con balcone

Cons:

Un poco circondato da distributori di Benzina

2026-02-23 • via Nuitee
B
Biagini • solo_traveller • it
8
2026-02-23 • via Nuitee
L
Luigi • solo_traveller • it
8
2026-01-28 • via Nuitee