Hotel Napoleon

Hotels
8.4 (2583 reviews)
Viale Europa 536 , Lucca , IT
+39 0583 316516

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Clean rooms
Spacious accommodations
Cons:
Accessibility issues at the entrance
Parking could be improved
Noise from outside in some rooms

Categories

Cleanliness
8.2
Generally clean with positive mentions, but some concerns about accessibility.
Service
8.87
Staff consistently praised for their friendliness and helpfulness.
Location
8.51
Well-located for accessing the city center, but some mentions of potential noise.
Room Quality
8.36
Spacious and comfortable rooms, but some indicate the need for updates.
Amenities
8.28
Good breakfast options, though one mention of a poorly maintained parking area.
Value for Money
8.15
Overall satisfactory, but some reviews feel price could be slightly high.
Food and Beverage
8.59
Highly rated breakfast with diverse options.
Overall Experience
8.26
Positive overall feedback with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:18

Property Description

Central Location and Free Parking
Located just 500 meters from the historic walls of Lucca, Hotel Napoléon offers a convenient stay with free parking, making it easy for guests to explore the charming town and its surroundings hassle-free.

Comfortable Rooms with Modern Amenities
The elegantly designed rooms at Hotel Napoléon feature free Wi-Fi, air conditioning, a TV, and a minibar. Whether you prefer a modern or simple décor, many rooms also offer a terrace or balcony for a relaxing stay.

Exceptional Services and Dining Options
Enjoy a daily sweet and savoury buffet at the hotel and benefit from discounted rates at nearby restaurants. With a 24-hour multilingual staff, guests can expect top-notch service throughout their stay.

Ready to experience the charm of Lucca? Book your stay at Hotel Napoléon now for a memorable and comfortable visit.

Important information:

Please note that the central heating system was turned off on October 15th, therefore from that date the air conditioning will no longer be available,If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PSA

Location

Guest Reviews

8.4
Based on 2583 reviews
Cleanliness: 8.2
Service: 8.87
Location: 8.51
Room Quality: 8.36
Amenities: 8.28
Value for Money: 8.15
Food and Beverage: 8.59
Overall Experience: 8.26
C
Christophe • couple • fr
8
2026-10-14 • via Nuitee
G
Gianluigi • couple • it
8
ottimo per l'esigenza di avere il centro storico di luccca vicino
Pros:

facilità e velocità check-in e check-out

Cons:

colazione. personale "rumoroso" e locale senza acustica e quindi troppo rumoroso

2026-10-14 • via Nuitee
K
Katharina • extended_group • li
9
2026-10-13 • via Nuitee
A
Ana • family_with_children • us
8
Pros:

Breakfast was very good

2026-10-13 • via Nuitee
R
Rob • couple • nl
9
Perfect hotel. Dicht bij de oude stad
Pros:

Vriendelijk en behulpzaam personeel. Receptie altijd aanwezig. Ontbijt was perfect. Rustige ontbijtzaal.

Cons:

Niets

2026-10-11 • via Nuitee
S
Simone • couple • de
8
2026-10-11 • via Nuitee
S
Sophie • couple • fr
7
Hôtel d’étape à Lucca pour une nuit.
Pros:

Le parking assuré à Lucca et le petit-déjeuner.

Cons:

L’absence de double vitrage pour une chambre donnant sur une voie très passante.
Le manque d’insonorisation entre les chambres.
L’absence de rampe d’accès pour l’arrivée avec bagages.

2026-10-11 • via Nuitee
C
Carlo • solo_traveller • it
7
2026-10-11 • via Nuitee
P
Paolo • solo_traveller • it
8
Pros:

Posizione comoda. Staff molto gentile ed efficente. Ottima colazione

Cons:

Camera poco spaziosa. Distanza dalla scrivania al letto minima. Comodino difficilmente raggiongibile

2026-10-08 • via Nuitee
L
Linda Jeffrey • solo_traveller • ca
8
Pros:

Excellent breakfast. Fairly close to old town. Bicycles provided.

Cons:

Would have liked a room with balcony.

2026-10-07 • via Nuitee
S
Spagni • couple • it
9
2026-10-07 • via Nuitee
A
ANNA • solo_traveller • fr
9
2026-10-07 • via Nuitee
W
Wilma • couple • nl
8
Pros:

De receptionist heeft ons een geweldig restaurant aanbevolen. We weten niet meer hoe het heet maar het was echt fantastisch.

Cons:

Er werd gewerkt aan de weg wat midden in de nacht een enorme herrie veroorzaakte tijdens ons hele verblijf.

2026-10-07 • via Nuitee
P
Pal • couple • it
8
Consigliato
Pros:

Offerta della colazione ricca , ottima la crostata

Cons:

Migliorarerei l accessibilità magari con una rampa
A lato del gradini

2026-10-07 • via Nuitee
L
Lorella • couple • it
8
2026-09-19 • via Nuitee
A
Alessandro Ernesto Vittorio • solo_traveller • it
8
2026-09-19 • via Nuitee
B
Binau • solo_traveller • dk
9
Pros:

God rengøring

2026-09-18 • via Nuitee
O
Orso Pietro • solo_traveller • ch
7
Für Kurzaufenthalt ok
Pros:

Recht gute Lage in Stadtnähe, für einen Kurzaufenthalt ok.Parkplatz i.O.

Cons:

Leider lärmig von der nahe gelegenen Hauptstrasse

2026-09-17 • via Nuitee
A
Alain • solo_traveller • fr
9
Hotel parfait.
Pros:

Personnel d accueil et de salle souriant , poli, efficace.

Cons:

Rien

2026-09-17 • via Nuitee
P
Pasquale • solo_traveller • it
6
Pros:

La cortesia del personale

Cons:

Mancanza del ristorante in Hotel, colazione non eccellente… addirittura i biscotti sigillati erano scaduti da Giugno

2026-09-16 • via Nuitee