Hotel Napoleon

Hotels
8.4 (2341 reviews)
Viale Europa 536 , Lucca , it

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Clean rooms
Spacious accommodations
Cons:
Accessibility issues at the entrance
Parking could be improved
Noise from outside in some rooms

Categories

Cleanliness
8.2
Generally clean with positive mentions, but some concerns about accessibility.
Service
8.87
Staff consistently praised for their friendliness and helpfulness.
Location
8.51
Well-located for accessing the city center, but some mentions of potential noise.
Room Quality
8.36
Spacious and comfortable rooms, but some indicate the need for updates.
Amenities
8.28
Good breakfast options, though one mention of a poorly maintained parking area.
Value for Money
8.15
Overall satisfactory, but some reviews feel price could be slightly high.
Food and Beverage
8.59
Highly rated breakfast with diverse options.
Overall Experience
8.26
Positive overall feedback with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:18

Property Description

Central Location and Free Parking
Located just 500 meters from the historic walls of Lucca, Hotel Napoléon offers a convenient stay with free parking, making it easy for guests to explore the charming town and its surroundings hassle-free.

Comfortable Rooms with Modern Amenities
The elegantly designed rooms at Hotel Napoléon feature free Wi-Fi, air conditioning, a TV, and a minibar. Whether you prefer a modern or simple décor, many rooms also offer a terrace or balcony for a relaxing stay.

Exceptional Services and Dining Options
Enjoy a daily sweet and savoury buffet at the hotel and benefit from discounted rates at nearby restaurants. With a 24-hour multilingual staff, guests can expect top-notch service throughout their stay.

Ready to experience the charm of Lucca? Book your stay at Hotel Napoléon now for a memorable and comfortable visit.

Important information:

Please note that the central heating system was turned off on October 15th, therefore from that date the air conditioning will no longer be available,If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PSA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.4
Based on 2341 reviews
Cleanliness: 8.2
Service: 8.87
Location: 8.51
Room Quality: 8.36
Amenities: 8.28
Value for Money: 8.15
Food and Beverage: 8.59
Overall Experience: 8.26
9
93e216d50f5a727c8e2b4a3748fac743 • solo_traveller • it
5
2026-04-18 • via Nuitee
7
7d2b9554d7bc73288a4a6be830390cb6 • extended_group • de
10
Ruhig, sicher und sehr bequemes Familienzimmer
Pros:

Sicherer Parkplatz und ein sehr bequemes Zimmer für 3 Personen

2026-04-17 • via Nuitee
5
56e07f4b93aa71752f78affa1a446443 • couple • se
9
2026-04-16 • via Nuitee
6
6a69f9697d3a715dab4d2cf93bf1285e • family_with_children • us
10
Very nice hotel and very convenient to historic Lucca.
Pros:

The rooms were clean and comfortable. The breakfast was excellent. Great staff. The hotel was a short walk into historic Lucca. We all enjoyed the stay!

Cons:

Can't think of anything.

2026-04-15 • via Nuitee
C
cd55d37e1fed70e62ff1c7644f7124c7 • couple • it
10
Indimenticabile vacanza a Lucca ..tornerò sicuramente.
Pros:

Ottima posizione a poche centinaia di metri dalle mura medievali della città. Ottima colazione con personale di reception e di sala molto gentili e premurosi. Parcheggio gratuito all'interno dell'Hotel. E poi il top è stata la camera all'ultimo piano a forma circolare appena ristrutturata piena di luce e con vista meravigliosa sulla città

Cons:

Nulla; Per i miei gusti ho trovato tutto perfetto.

2026-04-14 • via Nuitee
8
8b7c5035bd9b7180960ec4ff7fd96020 • solo_traveller • de
8
2026-04-14 • via Nuitee
5
5be8d4cc7b1673576236881a4c0e724c • solo_traveller • it
5
2026-04-14 • via Nuitee
F
fb7b53b790167253dd06a1588a6a5513 • couple • it
8
2026-04-12 • via Nuitee
9
9c7c32922d6373bc83154573fff17477 • couple • ch
8
Cons:

die eingangstreppe hat keine koffer- oder kinderwagenspur.

2026-04-12 • via Nuitee
R
Ruggero Maria • solo_traveller • it
5
Pros:

Lo staff gentile

Cons:

Colazione

2026-04-10 • via Nuitee
D
donat • solo_traveller • at
10
Pros:

Sehr freundlich, sehr gutes Preis Leistungs Verhältnis, ausgiebiges Frühstück, liebevolle Bedienung.

2026-04-09 • via Nuitee
B
Bumbus75 • solo_traveller • it
9
Pros:

Vicinanza alle mura, colazione ottima.
Possibilità di noleggio biciclette gratuito.
Cordialità del personale.

Cons:

Nulla.

2026-04-08 • via Nuitee
M
Marco • couple • it
8
Riprenoterei
Pros:

La stanza

Cons:

La colazione potrebbe offrire una maggiore scelta

2026-04-08 • via Nuitee
S
stefano • couple • it
9
2026-04-08 • via Nuitee
V
VIP SERVICE • solo_traveller • it
10
2026-04-07 • via Nuitee
P
Paola Maria • solo_traveller • it
9
Pasqua a lucca
Pros:

Posizione ,colazione perfetta

Cons:

Pulizia del bagno normale

2026-04-06 • via Nuitee
K
katrin • solo_traveller • de
10
Ein Glücksgriff
Pros:

Ein zufälliger Glücksgriff. An einer lauten Straße gelegen, ist es innen ruhig, großzügig und hell. Das Frühstück war fantastisch, mit allem was man sich wünscht. Das Einzelzimmer sehr groß, die Angestellten sehr freundlich. In zehn Minuten ist man in der Altstadt. Freie Parkplätze und ein Balkon. Tolles Preis-Leistungsverhältnis.

Cons:

Gar nichts

2026-04-06 • via Nuitee
I
Iris • couple • at
9
2026-04-06 • via Nuitee
M
Maria Carmen • extended_group • it
7
Pros:

La posizione

Cons:

Il bagno molto piccolo
La colazione migliorabile

2026-04-05 • via Nuitee
M
Marius • solo_traveller • za
9
Hotel Napoleon like the Emperor also great
Pros:

Lovely clean Hotel, love the older buildings

Cons:

Nothing

2026-04-04 • via Nuitee