Hotel Napoleon

Hotels
8.4 (2295 reviews)
Viale Europa 536 , Lucca , it

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Clean rooms
Spacious accommodations
Cons:
Accessibility issues at the entrance
Parking could be improved
Noise from outside in some rooms

Categories

Cleanliness
8.2
Generally clean with positive mentions, but some concerns about accessibility.
Service
8.87
Staff consistently praised for their friendliness and helpfulness.
Location
8.51
Well-located for accessing the city center, but some mentions of potential noise.
Room Quality
8.36
Spacious and comfortable rooms, but some indicate the need for updates.
Amenities
8.28
Good breakfast options, though one mention of a poorly maintained parking area.
Value for Money
8.15
Overall satisfactory, but some reviews feel price could be slightly high.
Food and Beverage
8.59
Highly rated breakfast with diverse options.
Overall Experience
8.26
Positive overall feedback with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:18

Property Description

Central Location and Free Parking
Located just 500 meters from the historic walls of Lucca, Hotel Napoléon offers a convenient stay with free parking, making it easy for guests to explore the charming town and its surroundings hassle-free.

Comfortable Rooms with Modern Amenities
The elegantly designed rooms at Hotel Napoléon feature free Wi-Fi, air conditioning, a TV, and a minibar. Whether you prefer a modern or simple décor, many rooms also offer a terrace or balcony for a relaxing stay.

Exceptional Services and Dining Options
Enjoy a daily sweet and savoury buffet at the hotel and benefit from discounted rates at nearby restaurants. With a 24-hour multilingual staff, guests can expect top-notch service throughout their stay.

Ready to experience the charm of Lucca? Book your stay at Hotel Napoléon now for a memorable and comfortable visit.

Important information:

Please note that the central heating system was turned off on October 15th, therefore from that date the air conditioning will no longer be available,If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PSA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.4
Based on 2295 reviews
Cleanliness: 8.2
Service: 8.87
Location: 8.51
Room Quality: 8.36
Amenities: 8.28
Value for Money: 8.15
Food and Beverage: 8.59
Overall Experience: 8.26
L
Luigi • solo_traveller • it
8
2026-01-28 • via Nuitee
U
Ursula • family_with_children • it
9
Cons:

La ventana del baño no tenía cortina.

2026-01-24 • via Nuitee
G
Gabriele • solo_traveller • it
10
2026-01-20 • via Nuitee
C
Cristian • solo_traveller • es
10
2026-01-20 • via Nuitee
L
Loris • couple • it
10
A stretto giro di bici dal centro storico di Lucca.
Pros:

Questo hotel si trova a pochi km dall'uscita dell'autostrada ma pure a stretto giro di bicicletta dalle mura del centro storico di Lucca. Infatti l'hotel mette a disposizione delle bici (anche se un po' datate) e in pochi minuti, tramite un sottopasso, si raggiunge Baluardo Santa Maria, raggiungendo immeditamente la città senza il problema del parcheggio. Pur essendo un business hotel, la nostra camera era di tipo standard matrimoniale, senza balcone (ma questo a noi era irrilevante, eravamo sempre in città!) e dotata di ogni confort: cassaforte, doccia, asciugacapelli, tv, set di cortesia, minibar. La camera è molto pulita, così come il bagno (sebbene cieco), dove ci sono gli asciugamani pulitissimi e il scendidoccia. E' presente il Wi-Fi è funziona egregiamente. Ottima la colazione al buffet, sia dolce che salata, con scelta di yogurt, marmellate, pane, brioche, muesli, succhi. Le bevande calde sono servite dal bar: thè, caffè, cappuccio. Sia il personale alla reception che in sala è molto accogliente e ben preparato.

2026-01-19 • via Nuitee
F
Fernand • family_with_children • fr
8
Pros:

Grande chambre avec balcon. L'hôtel a un très grand parking et on peut aller à pied dans le centre de Lucques.
Les petits déjeuners sont excellents dans une très belle salle.

Cons:

Nous avions deux chambres dont une coté route où l'isolation phonique devrait être revue. Les bruits de circulation sont bien étouffés mais, une des nuits, il y a eu beaucoup de bruit de musique et de foule et nous n'avons pratiquement pas dormi.

2026-01-19 • via Nuitee
A
Anton • solo_traveller • at
6
2026-01-19 • via Nuitee
A
Arnout • couple • nl
8
Aangenaam
Cons:

Parkeerplaats en kapotte slagboom. Niet de beste eerste indruk.

2026-01-19 • via Nuitee
S
Sezer • family_with_children • de
9
2026-01-19 • via Nuitee
D
Dragan • extended_group • ch
8
Pros:

Die Lage ist in der Nähe vom Zentrum, daher gut gelegen.

Cons:

Das Frühstück kann besser sein Betreff Auswahl der Produkte. Sonst war alles ok

2026-01-19 • via Nuitee
F
Fabrizio • solo_traveller • it
7
2026-01-19 • via Nuitee
P
PAOLO • family_with_children • sa
7
Great stay
Pros:

The room was comfortable and had A/C which in Tuscany's summer heat was super important. Breakfast was very comprehesive as well.

Cons:

The coffee was very nice but it could be improved.

2026-01-19 • via Nuitee
S
SALVATORE • extended_group • it
7
2026-01-19 • via Nuitee
A
Alessandro • family_with_children • it
9
Pros:

Ottima

Cons:

Niente

2026-01-19 • via Nuitee
N
Natalie • couple • de
8
2026-01-19 • via Nuitee
A
Ariel Ricardo • solo_traveller • es
9
Pros:

La limpieza de la habitación era perfecta. Siempre encontraba la misma bien arreglada y limpia. El desayuno y la atención de todo el personal ha sido excelente. Sigan asi!

2026-01-19 • via Nuitee
S
Stefano • extended_group • it
8
2026-01-19 • via Nuitee
N
Nicola • solo_traveller • it
8
2026-01-19 • via Nuitee
A
Alexandra • extended_group • cz
4
and 2 star hotel with walking distance to city
Pros:

Walking distance to the city center, free parking, nice breakfast.

Cons:

very small rooms, toilet were splashing water outside, uncomfortable beds, very lousy at night , couldn't sleep .

2026-01-19 • via Nuitee
G
Giuditta • solo_traveller • it
10
2026-01-19 • via Nuitee