Clayton Hotel Chiswick

Hotels
Clayton
9 (5695 reviews)
626 Chiswick High St , London , gb

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Comfortable beds
Helpful staff
Cons:
Poor heating
Noise from other rooms

Categories

Cleanliness
7.71
Several mentions of unclean rooms and poor maintenance.
Service
9.68
Service generally praised; however, negative sentiment from the manager experience.
Location
9.72
Many reviews highlight the excellent location.
Room Quality
8.67
Rooms noted for comfort but with some heating issues and noise complaints.
Amenities
8.2
Amenities mentioned generally positive, but some improvements suggested like TV upgrades.
Value for Money
9.66
Good value reflected in the positive comments; location and comfort balance the cost.
Food and Beverage
9.21
Breakfast received positive feedback, enhancing the dining experience.
Overall Experience
9.18
Despite some drawbacks, the overall stay was positive for most.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:58

Property Description

Luxurious Accommodation
Experience modern air-conditioned luxury rooms with flat-screen TVs, work desks, and stylish bathrooms. Relax in comfort and style at Clayton Hotel Chiswick.

Dining Excellence
Indulge in a wide range of dining options at the Grill Restaurant and the Globe Bar. Enjoy delicious meals and drinks in a sophisticated and vibrant setting.

Fitness and Recreation
Stay active during your stay with a well-equipped gym and the nearby Thames path for jogging and walking. Free Wi-Fi, 24-hour room service, and proximity to Twickenham Stadium make your stay unforgettable.

Book your stay at Clayton Hotel Chiswick for a luxurious and convenient experience.

Important information:

Please note that breakfast and dinner prices may vary when booked directly at the hotel.

When booking for 6 rooms or more, different policies and additional supplements will apply.

If you have made an advance purchase booking, please be advised that you will receive a payment link to complete the purchase within 24 hours of making the booking.

Guests presenting to check in under the age of 18 will be refused unless a parent or legal guardian over the age of 18 is present and also staying.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs GBP 22 per day.

Location

Guest Reviews

9
Based on 5695 reviews
Cleanliness: 7.71
Service: 9.68
Location: 9.72
Room Quality: 8.67
Amenities: 8.2
Value for Money: 9.66
Food and Beverage: 9.21
Overall Experience: 9.18
P
Paul couple gb
9
2026-04-11 via Nuitee
S
Sander extended_group nl
8
2026-04-11 via Nuitee
J
Jitti couple gb
8
Comfortable and really like to stay there again
Pros:

Clean and look new

2026-04-11 via Nuitee
G
Gerlie solo_traveller gb
9
Pros:

Overall, it was a good and comfortable stay. All the staff I’ve talked to are very nice as well.

Cons:

More fresh fruits for breakfast would have been great.

2026-04-10 via Nuitee
S
susana couple gb
1
Very uncomfortable very hot in our room and poor service
Pros:

Did not it’s very dated and needs a bit of TLC , areas with dirty plates/ glasses. Our room was too hot 🥵 and we had to call maintenance person , room 1105

Cons:

Did not

2026-04-10 via Nuitee
J
Joakim couple ie
7
2026-04-10 via Nuitee
M
Mary Elizabeth couple it
8
Really satisfactory stay, particularly the breakfast!
Pros:

The breakfast is excellent. Great choice and plenty of it! The location is great fir the tube and bus stops.

Cons:

We didn't have a fridge in our room.

2026-04-10 via Nuitee
M
Melissa couple gb
10
2026-04-10 via Nuitee
R
Russell Phillip couple gb
9
Sweet
Pros:

Friendly staff

Cons:

Clean

2026-04-09 via Nuitee
A
Abdul-Razak couple gb
8
2026-04-09 via Nuitee
R
Richard solo_traveller gb
10
2026-04-09 via Nuitee
N
Norbert extended_group sk
9
2026-04-08 via Nuitee
extended_group ie
9
2026-04-08 via Nuitee
V
Victoria couple gb
8
2026-04-08 via Nuitee
M
Marshah family_with_children gb
3
Mixed experiences. Having stayed at the Clayton in Birmingham many times, our guest experience at the Chiswick hotel wa
Pros:

Ewa in the restaurant was lovely.

Cons:

Great location.

Disappointing to see dirty plate outside our rooms on arrival. We moved rooms - this was the view outside our new rooms each day. Door left open.

On final day, staff member knocked at 8am to ask what time we were leaving!

2026-04-07 via Nuitee
M
Margarito couple it
7
2026-04-07 via Nuitee
M
Miracle couple gb
9
2026-04-07 via Nuitee
B
Brenda family_with_children gb
10
Pros:

Nice welcome

2026-04-07 via Nuitee
C
Christopher couple gb
9
Great location, great breakfast
Pros:

Great value for money, and convenient location just a few minutes walk from the District Line and Mildmay Line (Overground). The breakfast is very good and well worth booking in advance (we did not and had to pay more on the day). The room was clean and well furnished, with lots of cupboard space. Would recommend.

2026-04-07 via Nuitee
A
Adela extended_group ro
1
2026-04-06 via Nuitee