Clayton Hotel Chiswick

Hotels
Clayton
9 (6017 reviews)
626 Chiswick High St , London , gb

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Comfortable beds
Helpful staff
Cons:
Poor heating
Noise from other rooms

Categories

Cleanliness
7.71
Several mentions of unclean rooms and poor maintenance.
Service
9.68
Service generally praised; however, negative sentiment from the manager experience.
Location
9.72
Many reviews highlight the excellent location.
Room Quality
8.67
Rooms noted for comfort but with some heating issues and noise complaints.
Amenities
8.2
Amenities mentioned generally positive, but some improvements suggested like TV upgrades.
Value for Money
9.66
Good value reflected in the positive comments; location and comfort balance the cost.
Food and Beverage
9.21
Breakfast received positive feedback, enhancing the dining experience.
Overall Experience
9.18
Despite some drawbacks, the overall stay was positive for most.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:58

Property Description

Luxurious Accommodation
Experience modern air-conditioned luxury rooms with flat-screen TVs, work desks, and stylish bathrooms. Relax in comfort and style at Clayton Hotel Chiswick.

Dining Excellence
Indulge in a wide range of dining options at the Grill Restaurant and the Globe Bar. Enjoy delicious meals and drinks in a sophisticated and vibrant setting.

Fitness and Recreation
Stay active during your stay with a well-equipped gym and the nearby Thames path for jogging and walking. Free Wi-Fi, 24-hour room service, and proximity to Twickenham Stadium make your stay unforgettable.

Book your stay at Clayton Hotel Chiswick for a luxurious and convenient experience.

Important information:

Please note that breakfast and dinner prices may vary when booked directly at the hotel.

When booking for 6 rooms or more, different policies and additional supplements will apply.

If you have made an advance purchase booking, please be advised that you will receive a payment link to complete the purchase within 24 hours of making the booking.

Guests presenting to check in under the age of 18 will be refused unless a parent or legal guardian over the age of 18 is present and also staying.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs GBP 22 per day.

Location

Guest Reviews

9
Based on 6017 reviews
Cleanliness: 7.71
Service: 9.68
Location: 9.72
Room Quality: 8.67
Amenities: 8.2
Value for Money: 9.66
Food and Beverage: 9.21
Overall Experience: 9.18
B
Brendan couple ie
10
2026-07-04 via Nuitee
K
kamila family_with_children gb
8
2026-07-04 via Nuitee
R
RAFFAELLA extended_group it
8
2026-07-04 via Nuitee
K
Karen solo_traveller gb
9
Pros:

Lovely hotel very near the M4 which was really helpful coming from Wales.

Cons:

Nothing

2026-07-04 via Nuitee
R
raymond couple gb
10
2026-07-04 via Nuitee
S
Steve solo_traveller gb
2
Terrible experience
Cons:

Air con didn’t work in the room, staff were very unhelpful.

2026-07-03 via Nuitee
T
TORU couple jp
8
Great!
Pros:

We had an amazing time! The hotel, food, and staff hospitality were all top-notch. Thank you for everything.

2026-07-03 via Nuitee
A
Albina solo_traveller xk
9
2026-07-03 via Nuitee
D
Debajyoti Dasgupta family_with_children in
9
2026-07-02 via Nuitee
S
Sandra extended_group ie
10
Pros:

Location a bit far from the city but we knew that as we have stayed before.

Cons:

Nothing. Everything was great.

2026-07-01 via Nuitee
S
S couple nl
7
Goed hotel wat verder van centrum, wel prijzig
Pros:

Net hotel

Cons:

Wat kleine dingen:
Vrij ver van centrum iets verder dan verwacht. Het was jammer dat de ramen niet open konden, het beddengoed voelde klam aan. De föhn miste een beschermkap waardoor mijn haar naar binnen werd getrokken, verbrandde en haar uit mijn hoofd getrokken werd.

2026-07-01 via Nuitee
A
ARYNA NOERBAYU solo_traveller sg
7
It was a lovely hotel to stay, nonetheless
Pros:

Very well located, nice comfy rooms

Cons:

I had left my phone charger in my room upon checkout. Tried to call reception/hotel multiple times, could not get through. Wrote in via Booking.com, was directed to write in an email, which I did but had no response. So on 6th day post check out, I tried calling again - went through but reception was mid. I had told them the whole thing and the only reply was “If you have not heard from us, it would mean we didn’t find it, sorry”. Felt that customer service could be better

2026-07-01 via Nuitee
S
Sue couple gb
9
Excellent location with plenty of food options within easy walking distance
Pros:

Our room (810) was clean and comfortable with a lovely bathroom and excellent show.
The location was perfect for us - we walked to Kew Gardens on day 1 and took the tube (quite easy) to Wimbledon on day 2. Ate at The Lamb which was lovely.
Breakfast was good, plenty of choice of both hot and cold options, reasonable coffee and plenty of seating.

Cons:

Can't think of anything

2026-07-01 via Nuitee
R
R9488FJjuliep Couples
10
Definitely Recommend!!
Pros:

Recently stayed at the Clayton Chiswick. Friendly polite and professional staff. Room lovely and clean and in a quiet part of hotel. Breakfast was good fresh omelette cooked Had an issue with suitcase staff were very willing to help open it.
Hotel often has stay offers which makes it good value. Nice hotel with a good atmosphere.
Parking on site safe & secure. Great location 5 minutes walk to Gunnersbury tube station. Close to Brentford GTech stadium too.
Definitely recommend staying here.

2026-06-30 via Tripadvisor
L
Li couple gb
10
2026-06-30 via Nuitee
G
Guy couple gb
9
2026-06-30 via Nuitee
C
Calvo Pulido couple es
9
2026-06-30 via Nuitee
A
Alison family_with_children gb
6
Not as expected but good link to Wembley which is why the room was booked.
Pros:

i liked the ease of check in and comfortable bed, and selection at breakfast was presented well.

Cons:

Television was not working on arrival , electrical sockets on wall were loose, could of included things like an information leaflet in room on how things work,eg : air con / heating as the r0om at night was extremely hot and steuggled to figure out how to deal with it Room overrall clean although could of been better, ear plugs and eye masks would of also been well recieved, and tbh I really didnt find,the staff very welcoming and when having an evening meal the service wasnt great and food average.

2026-06-30 via Nuitee
A
Anne couple au
8
Pros:

N/A

2026-06-30 via Nuitee
G
Gemma couple gb
10
2026-06-30 via Nuitee