Chiaja Hotel de Charme

Hotels
8.6 (1409 reviews)
Via Chiaia, 216 , Naples , IT
+39 081 415555

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Pets allowed
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Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Some noise issues
Minor maintenance needed
Limited signage

Categories

Cleanliness
8.44
Reviews mention clean rooms but some areas need improvement.
Service
8.91
General sentiment is positive about staff being helpful and friendly.
Location
9.05
Numerous reviews highlight the excellent location near major attractions.
Room Quality
8.2
Some rooms are described as needing renovation, but adequate for the price.
Amenities
8.43
Basic amenities with no major issues mentioned; however, there are some concerns.
Value for Money
8.49
Good value considering location and service, despite minor drawbacks.
Food and Beverage
8.64
Breakfast is noted as good, though with some room for improvement in quality.
Overall Experience
8.61
Positive feedback overall with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:27

Property Description

Luxurious Location on Via Chiaia
Situated on the prestigious Via Chiaia, Chiaja Hotel de Charme offers a sophisticated stay just steps away from Piazza del Plebiscito. Enjoy the convenience of being surrounded by upscale shopping and dining options in the heart of Naples.

Convenient Access to the Seafront
Only a short 5-minute stroll from the hotel will lead you to the picturesque seafront and port. From there, embark on adventures to the enchanting islands of Capri and Ischia via ferries and hydrofoils, making your stay both relaxing and adventurous.

Elegant Rooms and Delectable Dining
Indulge in the comfort of air-conditioned rooms with modern amenities like flat-screen TVs and private bathrooms. Upgrade to a room overlooking Via Chiaia and pamper yourself in a spa bath. Start your day with a delightful breakfast featuring fresh fruit and oven-fresh pastries, and later, unwind with a sweet and savoury afternoon buffet.

Book now for an unforgettable experience at Chiaja Hotel de Charme.

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.This property is located in a pedestrian-only zone.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Location

Guest Reviews

8.6
Based on 1409 reviews
Cleanliness: 8.44
Service: 8.91
Location: 9.05
Room Quality: 8.2
Amenities: 8.43
Value for Money: 8.49
Food and Beverage: 8.64
Overall Experience: 8.61
A
Andrukaitis • couple • it
10
Pros:

Posizione

2026-10-31 • via Nuitee
R
Robert • family_with_children • au
8
Pros:

Great location.

2026-10-31 • via Nuitee
A
Alena • family_with_children • cz
9
2026-10-31 • via Nuitee
R
ROMAN CERVANTES • couple • es
2
agridulce
Pros:

Me gusta la ubiccion, es perfecta. lo tienes todo a mano. El Palacio Real, Via Toledo,el metro, museos

Cons:

Es un verdadero caos los ruidos que proceden de recepcion y los viajeros. Imposible dormir, el telefono de recpcion siempre sonando, las personas habalndo hasta las 12-.00 dando voces, y lo peor. Una noche a las 04:00 dando golpes. Sinceramente, el dormir es una odisea. Ruidoso, no por la ubicacion sino por la estructura del hotel que todo se oye.

2026-10-30 • via Nuitee
R
Rhonda • couple • ca
8
Pros:

It was great. Location was in a good location to see everything. The breakfast was very good. The staff were very patient and helpful!

Cons:

It was hard to find

2026-10-27 • via Nuitee
A
Andreas • couple • de
10
Super zentral und sehr nettes Personal
Pros:

Die Lage und die Hilfsbereitschaft an der Rezeption und die schöne Einrichtung des Zimmers

2026-10-24 • via Nuitee
G
Giulia • family_with_children • it
7
2026-10-23 • via Nuitee
A
Ansgar • couple • ch
7
2026-10-21 • via Nuitee
M
Mikhail • family_with_children • ru
10
2026-10-20 • via Nuitee
E
Elgin • extended_group • de
9
Pros:

Sehr freundliches, hilfsbereites und informiertes Personal. Die Zimmer sind gut ausgestattet und sehr sauber, das Frühstück war üppig, sowohl herzhaft als auch süß.

2026-10-17 • via Nuitee
M
Mermoud Ottiger • extended_group • ch
6
Pros:

très bien situé

2026-10-15 • via Nuitee
J
Jananie • solo_traveller • ch
8
Alle waren sehr freundlich
Pros:

Es ist altmodiscH eingerichtet.

Cons:

Das Frühstück

2026-10-13 • via Nuitee
R
Rikke • couple • no
8
2026-10-11 • via Nuitee
E
Ewelina Magdalena • solo_traveller • it
3
2026-10-08 • via Nuitee
D
Darla • solo_traveller • us
7
Okay, nice to be right in old section
Pros:

Old Italian, dark rooms but comfortable

Cons:

Entrance a bit confusing

2026-10-07 • via Nuitee
R
Richard • couple • ca
8
Worth the trouble.
Pros:

Location. Helpful staff.

Cons:

Hard to find. The sign was obscure and nothing about the entry made the location less obscure if we had arrived after 8, it would have been near impossible to figure things out. As it was we had to inquire at cafe Brandi and get help from neighbours.

2026-09-19 • via Nuitee
R
Roman • couple • lt
9
Very good
Pros:

Location is great. The staff is friendly and professional.

2026-09-19 • via Nuitee
T
Tullia • extended_group • it
10
2026-09-18 • via Nuitee
S
Sindi • solo_traveller • de
7
2026-09-15 • via Nuitee
L
Linda • couple • au
2
2026-09-15 • via Nuitee