Chiaja Hotel de Charme

Hotels
8.6 (1318 reviews)
Via Chiaia, 216 , Naples , it

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Some noise issues
Minor maintenance needed
Limited signage

Categories

Cleanliness
8.44
Reviews mention clean rooms but some areas need improvement.
Service
8.91
General sentiment is positive about staff being helpful and friendly.
Location
9.05
Numerous reviews highlight the excellent location near major attractions.
Room Quality
8.2
Some rooms are described as needing renovation, but adequate for the price.
Amenities
8.43
Basic amenities with no major issues mentioned; however, there are some concerns.
Value for Money
8.49
Good value considering location and service, despite minor drawbacks.
Food and Beverage
8.64
Breakfast is noted as good, though with some room for improvement in quality.
Overall Experience
8.61
Positive feedback overall with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:27

Property Description

Luxurious Location on Via Chiaia
Situated on the prestigious Via Chiaia, Chiaja Hotel de Charme offers a sophisticated stay just steps away from Piazza del Plebiscito. Enjoy the convenience of being surrounded by upscale shopping and dining options in the heart of Naples.

Convenient Access to the Seafront
Only a short 5-minute stroll from the hotel will lead you to the picturesque seafront and port. From there, embark on adventures to the enchanting islands of Capri and Ischia via ferries and hydrofoils, making your stay both relaxing and adventurous.

Elegant Rooms and Delectable Dining
Indulge in the comfort of air-conditioned rooms with modern amenities like flat-screen TVs and private bathrooms. Upgrade to a room overlooking Via Chiaia and pamper yourself in a spa bath. Start your day with a delightful breakfast featuring fresh fruit and oven-fresh pastries, and later, unwind with a sweet and savoury afternoon buffet.

Book now for an unforgettable experience at Chiaja Hotel de Charme.

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.This property is located in a pedestrian-only zone.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs EUR 35 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People 3 years old and over stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1318 reviews
Cleanliness: 8.44
Service: 8.91
Location: 9.05
Room Quality: 8.2
Amenities: 8.43
Value for Money: 8.49
Food and Beverage: 8.64
Overall Experience: 8.61
M
misso • solo_traveller • it
10
Pros:

Tutto. La posizione è ottima e permette di muoversi comodamente per la città. L'albergo è pulitissimo, primo piano con ascensore, stanze molto carine. La colazione è super abbondante ed è tutto buonissimo.
È la seconda volta che vengo e spero di venire ancora.

2026-05-18 • via Nuitee
A
Adriana • couple • br
7
Vale pela localização
Pros:

Localização perfeita…. Próximo das principais atrações turísticas e do metrô

Café da manhã honesto.

Cons:

Limpeza precária, quarto muito pequeno e banheiro apresentando vazamento no vaso sanitário e no Box

2026-05-18 • via Nuitee
P
Pietro • couple • it
8
Pros:

Ottima posizione, ottima colazione.
Personale sempre disponibile a risolvere i problemi
Camera di dimensioni adeguate

Cons:

Un rumore di fondo anche durante la notte che non ho capito da dove arrivava. Forse una canalizzazione esterna di un aspiratore

2026-05-18 • via Nuitee
M
Massimo • couple • it
9
Vacanza meravigliaosa
Pros:

Posizione e location elegante e riservata

2026-05-18 • via Nuitee
C
catherine • solo_traveller • fr
9
Pros:

L emplacement propreté le personel

Cons:

Chambre sombre manque de couverture car la nuit il faisait froid

2026-05-14 • via Nuitee
O
Olga • extended_group • fr
8
2026-05-11 • via Nuitee
P
Pedro • couple • fr
10
2026-05-11 • via Nuitee
B
Bernhard • couple • de
7
schwierige Situation durch Papstbesuch, viele Straßen gesperrt,
Pros:

Hilfsbreitschaft Personal

Cons:

keine deutliche Beschilderung zum >Hoteleingang und zur Rezetion, weder von außen noch im Fahrstuhl

2026-05-08 • via Nuitee
B
Barbro • solo_traveller • se
7
Pros:

Läget, gammal charm, bra service

Cons:

I min bokning på booking.com stod det att rummet hade balkong. Det och läget var en förutsättning för min bokning. Rummet vi fick hade dock ingen balkong utan bara ett litet fönster mot en bakgata. Inte Ok!

2026-05-08 • via Nuitee
M
misso • solo_traveller • it
10
Ottimo
Pros:

Tutto! Le stanze sono carine e pulitissime, la colazione fantastica e lo staff molto gentile ed accogliente. Abbiamo avuto dei problemi dovuti agli scioperi e alla reception ci hanno aiutato tantissimo. Torneremo sicuramente.

2026-05-07 • via Nuitee
A
Annalia • extended_group • it
10
Ottimo
Pros:

Una struttura perfetta e di charme, ottima la colazione e gentilissimo il personale, la location oltre le aspettative

Cons:

L’idromadssggio non funzionava

2026-05-06 • via Nuitee
G
Giordana • solo_traveller • xx
8
Pros:

Location
Colazione
Gentilezza
Pulizia

Cons:

Camera piccola

2026-05-03 • via Nuitee
N
Núria • family_with_children • es
8
2026-05-02 • via Nuitee
C
cesare • extended_group • it
8
Soggiornare nel quartiere dello shopping di Napoli!
Pros:

La posizione dell'hotel è stata strategica, molto vicino a Piazza Plebiscito e nella bellissima via dello shopping di Napoli.

Cons:

Purtroppo la stanza che abbiamo soggiornato non era insonorizzata, già dalle 06:30 del mattino si sentivano molti rumori provenienti dall'esterno.

2026-04-30 • via Nuitee
P
Petar • extended_group • bg
9
2026-04-28 • via Nuitee
C
Cristhian • solo_traveller • it
8
2026-04-22 • via Nuitee
C
Cristhian • solo_traveller • it
8
2026-04-22 • via Nuitee
A
Ann-Marie • couple • se
7
2026-04-18 • via Nuitee
B
Barbara • solo_traveller • it
9
2026-04-17 • via Nuitee
N
Nicole • solo_traveller • us
8
Pros:

Great location in town. Breakfast was good

Cons:

Bed was not comfortable and ghe single flat pillow was twrrible

2026-04-15 • via Nuitee