Fiesta Inn Villahermosa Cencali

Hotels
•
Fiesta Inn
8.3 (187 reviews)
Calle Benito Juárez Garcia 105 , Villahermosa , mx

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Cons:
Poor food quality
Maintenance issues

Categories

Cleanliness
8.19
The hotel appears clean, but some reviews mention a lack of amenities provided in the bathroom on subsequent visits.
Service
8.66
Consistently positive comments about the friendly and helpful staff.
Location
8.7
The hotel is well-located with a good atmosphere, making it a convenient choice.
Room Quality
8.15
Rooms described as comfortable, but some indicate they could use maintenance.
Amenities
8.18
Adequate amenities for comfortable stays, though some mentions of missing items.
Value for Money
8.64
Value aligns well with the pricing for the service and amenities.
Food and Beverage
7.19
Multiple reviews indicate dissatisfaction with the quality of food and service.
Overall Experience
8.66
Overall positive experience with some suggestions for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:45

Property Description

Convenient Location and Amenities

Located just steps away from Tomás Garrido Canabal Park, Hotel Cencali offers a prime spot in Villahermosa's business district. Enjoy the convenience of a pool, free WiFi, and rooms with a balcony for a relaxing stay.

Comfortable and Well-Equipped Rooms

Experience the comfort of 4-star accommodations with air conditioning, cable TV, a safe, and a coffee maker in each spacious room. Take advantage of room service for added convenience during your stay.

Delicious Dining Options and Additional Services

Indulge in regional cuisine at the hotel's restaurant or sip on exotic drinks at the bar. With free parking and complimentary airport transportation, your stay is made hassle-free. Explore local attractions with ease by arranging excursions at the tour desk.

Book your stay at Hotel Cencali today for a memorable experience in Villahermosa!

Important information:

Please note that only one small or medium dog with a maximum weight of 20 kg is allowed, or two dogs with a combined maximum weight of 20 kg.

Please note that dogs must be kept on a lead while in public areas of the property.

Please note that dogs are not permitted in some public areas of the property, such as the hotel's dining outlets, swimming pool, fitness center, event spaces, or restricted areas.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: VSA

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 187 reviews
Cleanliness: 8.19
Service: 8.66
Location: 8.7
Room Quality: 8.15
Amenities: 8.18
Value for Money: 8.64
Food and Beverage: 7.19
Overall Experience: 8.66
A
Adrian Eulalio • family_with_children • mx
8
2026-03-01 • via Nuitee
P
Piczy • family_with_children • mx
10
2026-03-01 • via Nuitee
C
Carole • family_with_children • fr
7
Pros:

Situé près du lac non loin du parc de la venta

Cons:

Nous avions choisi cet hôtel pour avoir un emplacement confortable et calme avec la piscine. La chambre était bien mais pas très grande, côté lac et piscine. En revanche aucune vue à cause des arbres juste devant les balcons et du bruit quand même. Je voulais profiter de la piscine en fin d'après-midi mais le 1er jour des employés nettoyaient la terrasse au carcher. J'y suis allée le lendemain quand même et ils nettoyaient toujours (pour rien d'ailleurs) le bruit était insupportable je n'y suis restée que 10 mn. Bonjour la détente... en bref ça ne valait pas ce prix.

2026-02-24 • via Nuitee
A
angel ivan • solo_traveller • mx
10
Super bien
Pros:

La atención super

Cons:

Todo super bien

2026-02-13 • via Nuitee
E
Eduardo • family_with_children • mx
10
2026-02-09 • via Nuitee
J
JUAN • couple • mx
9
Muy bien
Pros:

No desayune

Cons:

El acceso al hotel faltan señalamiento

2026-01-27 • via Nuitee
E
Ernesto Hernández R • family_with_children • mx
10
Pros:

Todo

Cons:

Nada

2026-01-21 • via Nuitee
A
ALMA ROSA • extended_group • mx
10
muy buena
Cons:

No me han enviado mis facturas

2026-01-19 • via Nuitee
F
Félix Alberto • couple • mx
10
Confortable
Pros:

. Excelente servicio y comodidad

2026-01-19 • via Nuitee
G
Garcia p • family_with_children • mx
9
2026-01-12 • via Nuitee
N
Narváez • couple • mx
8
2026-01-05 • via Nuitee
S
Sara • family_with_children • us
7
Pros:

The bed was comfortable. The room appeared clean.

Cons:

I chose this hotel for the lawns pictured on their site. I travel with two dogs. The lawns are fenced off so you're left with cement or cobble stone. The pet fee is close to the cost of another room. Then you're put in a room that smells of urine. My dogs are potty trained. If I pay a pet fee I shouldn't have to smell urine all night.

It was New Year's eve. They had a live entertainer. The sound system was so loud, so bad that it hurt my ears and I couldn't understand a word he was singing. This was piped in the lobby, the business area and the dining area.

2026-01-04 • via Nuitee
G
Gomez • family_with_children • mx
10
Pros:

Habitación comoda agradable

Cons:

Tv solo canales de musica

2025-12-30 • via Nuitee
M
María Elena • extended_group • mx
10
Lugar bueno por el precio
Pros:

El hotel está bonito y limpio, tiene amenidades adecuadas para una estancia cómoda

Cons:

La primera vez que nos hospedamos nos dieron varios kits en el baño, incluyendo secadora. La segunda ya no había nada de eso

2025-12-30 • via Nuitee
M
Mariana Shirley • family_with_children • mx
9
Pros:

Me gusto el do

2025-12-27 • via Nuitee
E
Emmanuel • family_with_children • pe
7
2025-12-26 • via Nuitee
L
Luis Manuel • family_with_children • mx
10
Magnífico hotel para uno o varios dias.
Pros:

El personal muy amable

Cons:

Nada

2025-12-25 • via Nuitee
D
Dulce • extended_group • mx
7
Comodo aunque maltratadillo
Pros:

La ubicación es buena y el ambiente tranquilo

Cons:

Le falta mantenimiento a las habitaciones

2025-12-24 • via Nuitee
J
Jorge Adrian • family_with_children • mx
10
Pros:

.

Cons:

.

2025-12-17 • via Nuitee
R
Raul Alvareda • couple • mx
10
2025-12-14 • via Nuitee