U Hotel Fifth Avenue, Empire State Building

Hotels
8.1 (4356 reviews)
373 Fifth Avenue , New York , US
+1 212-213-3388

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Paid
Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Laundry
Luggage storage
Dry cleaning
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Small room size
Elevator issues
High noise levels

Categories

Cleanliness
7.7
Cleanliness issues mentioned such as trash in hallways and underwhelming room appearance.
Service
8.7
Staff are reported as friendly and helpful throughout various reviews.
Location
8.7
Many reviews highlight its excellent location, close to essential attractions.
Room Quality
7.2
Rooms are frequently described as small and sometimes lacking in amenities.
Amenities
7.7
Some amenities are available but interruptions like elevator issues noted.
Value for Money
8.2
Guests feel it’s generally worth the price considering the location.
Food and Beverage
8.3
No specific mentions of dining options.
Overall Experience
8.3
Overall experience varied, weighing positives against negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:55

Property Description

Luxurious Accommodations
Experience elegance and comfort in our rooms featuring cherry wood furnishings and Italian marble bathrooms with premium Philosophy brand amenities. Relax in style with modern conveniences like an iPod docking station and a flat-screen TV offering a wide selection of channels.

Convenient Location
Situated near iconic landmarks like the Empire State Building and Madison Square Garden, our hotel offers easy access to transportation with a nearby subway station and Penn Station within walking distance. Explore the city with the help of our 24-hour concierge service.

Exceptional Services
Indulge in a delightful Starbucks experience in our lobby and let our dedicated concierge assist you with reservations and tour arrangements. With free Wi-Fi and a prime location near the New York Public Library, U Hotel Fifth Avenue, Empire State Building is your perfect urban retreat.

Book now to experience the best of New York City at U Hotel Fifth Avenue, Empire State Building.

Important information:

An early departure fee will apply to guests that leave prior to their check-out date.

The Destination Fee includes the following:
- High-Speed WIFI
- 1 Daily Pass to Crunch Fitness 38th Street per day
- 2 Poland Spring water bottles per day
- Free luggage storage
- Free local & toll-free phone callsGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Location

Guest Reviews

8.1
Based on 4356 reviews
Cleanliness: 7.7
Service: 8.7
Location: 8.7
Room Quality: 7.2
Amenities: 7.7
Value for Money: 8.2
Food and Beverage: 8.3
Overall Experience: 8.3
O
Oksana • couple • ru
10
Прекрасное время в этом отеле в Нью-Йорке
Pros:

Понравилось все! Расположение шикарное, все близко в пешей доступности, номер был king size, место умеренно-достаточно, очень мягкие кровати, можно взять воду бесплатно на ресепшене, особенно хотим отметить персонал, всегда интересовалась все ли хорошо и нужно ли что-то!

Cons:

Такого нет)

2026-10-17 • via Nuitee
H
Hikmet • couple • tr
10
Her anlamda harika bir otel
Pros:

Manhattan’da konaklama için çok araştırma yaptım ve fiyat-performans açısından en güzel otellerden birini bulmuşum. 6 gece konakladık ve memnun kaldık. Personel ilgili, güleryüzlü, Konumu iyi, hem girişte hem çıkışta valizlerimizi emanet ettik. Odamız her gün temizlendi, her gün 2 şişe su ve tek seferlik birtakım atıştırmalıklar odada bulundu. Odada içecekler için soğutucu dolap var (buzluğu yok bilginize) Klimanın ısıtması da iyiydi. Kısacası Manhattan’a bir daha gelirsek burada konaklarım.

Cons:

Pencerelerin ses yalıtımı iyileştirilmeli. Çok rahatsız edici olmasa da caddenin sesi odaya geliyor.

2026-10-17 • via Nuitee
A
Aboujedid • solo_traveller • il
8
2026-10-16 • via Nuitee
A
Alenka • extended_group • it
10
Il sig.Carlos era molto gentile
Pros:

Personale super catino

Cons:

Forse meno aria condizionata

2026-10-15 • via Nuitee
C
carmen • couple • nl
8
Good
Pros:

Location

Cons:

The rooms need an upgrade

2026-10-14 • via Nuitee
R
ROSANA INES • solo_traveller • ar
9
2026-10-14 • via Nuitee
M
Massimiliano • couple • it
8
Pros:

Posizione

Cons:

Insonorizzazione dall'esterno, la finestra sembrava aperta.

2026-10-12 • via Nuitee
M
maja • couple • si
1
2026-10-12 • via Nuitee
G
Gregory • couple • us
9
2026-10-12 • via Nuitee
L
Luke • solo_traveller • gb
6
2026-10-11 • via Nuitee
M
Mary • couple • us
9
Pros:

Nice staff! Good location! Convenient !

2026-10-09 • via Nuitee
B
Behart • solo_traveller • il
8
Good location
Pros:

The location was great. Staff were very nice and attended. Asked for a small kettle and I got one+ cups. Also there was a small fridge in the room that was very helpful.

Cons:

The room was small, the Queen bed room is good for one person only. The cleaning was ok, could vacuume my room more. .

2026-10-08 • via Nuitee
I
itsik • couple • il
7
החדר לא תואם לפרסום המקורי
Pros:

מיקום מרכזי

2026-10-08 • via Nuitee
S
Salvatore • couple • it
8
2026-10-08 • via Nuitee
A
Antonella • couple • it
8
2026-10-08 • via Nuitee
A
AnnMarie • couple • us
6
Not bad to stay at but not luxury
Pros:

The location is good

Cons:

We didn’t like the noise level and that it was a bit older

2026-10-07 • via Nuitee
F
Federica • family_with_children • it
2
Comodo ma terribile
Pros:

L’unica cosa bella la posizione.
La struttura non corrisponde alle foto.

Cons:

Tutti

2026-10-07 • via Nuitee
I
Isabella • couple • de
8
2026-09-19 • via Nuitee
S
Steve • couple • nz
8
We had a great stopover in NYC
Pros:

Location was great. Staff helpful

Cons:

Room a little tired

2026-09-19 • via Nuitee
A
Alona • couple • il
5
Pros:

The front desk team was extremely attentive and always willing to assist with any need. The location is also fantastic

Cons:

The room is extremely compact, leaving barely enough room to unfold a suitcase. The window is small, fully obstructed by a large air-conditioning unit, and lacks double glazing, allowing significant street noise to enter

2026-09-19 • via Nuitee