Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Gorgeous views
Friendly staff
Great location
Comfortable beds
Cons:
Poor breakfast quality
Room issues
Not worth the price
Small pool

Categories

Cleanliness
8.01
Issues with cleanliness mentioned in some reviews; cleanliness could be improved.
Service
9.48
Reception staff was friendly; generally positive service experience.
Location
9.52
Great location near the beach and city; many reviews highlighted the location positively.
Room Quality
7.47
Complaints about room conditions, including view and ventilation issues.
Amenities
8.5
Amenities like pool and gym are available, though some dissatisfaction with pool size.
Value for Money
7.96
Many reviews describe the hotel as not worth the price paid.
Food and Beverage
7.01
Multiple complaints about the breakfast quality and selection.
Overall Experience
8.48
Mixed feelings; some aspects were enjoyable, while others disappointed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:00

Property Description

Stunning Ocean Views
Sercotel Playa Canteras boasts a prime location overlooking the beautiful Las Canteras Beach, offering mesmerizing ocean views. The simple and bright décor of the rooms complements the picturesque surroundings perfectly.

Luxurious Spa and Free Internet
Indulge in relaxation at the hotel's spa or stay connected with complimentary internet access available throughout the property. The air-conditioned rooms are equipped with modern amenities including flat-screen TVs with satellite channels for your entertainment.

Convenient Location
Situated in the heart of Las Palmas, the hotel is just a short stroll away from the Canary Islands Congress Centre and Alfredo Kraus Auditorium. With free parking nearby, exploring the area is hassle-free.

Experience a perfect blend of comfort and convenience at Sercotel Playa Canteras. Book your stay now to enjoy a memorable beachfront getaway.

Important information:

When booking 5 or more rooms, different policies and additional supplements may apply.

When traveling with pets, please note that an extra charge of 25€ per pet, per (night) applies. Please note that the property can only allow pets with a maximum weight of 10 kilos / pounds. Only dogs and cats allowedGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LPA

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 5563 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 7.47
Amenities: 8.5
Value for Money: 7.96
Food and Beverage: 7.01
Overall Experience: 8.48
H
Harald • family_with_children • de
8
Schönes Hotel am Strandpromenade und trotzdem in der City.
Pros:

Der Blick vom Zimmer aus auf das Meer. Die Zimmereinrichtung. Sehr gutes Frühstück und Restaurant. Sehr nettes Personnal.

Cons:

Ich hatte ein Upgrade bestellt : Zimmer mit Meerblick. Es hat leider nicht funktioniert, konnte aber 2 Tage später ein bekommen.
Es fehlt Ablage für die Kleidung.

2026-03-14 • via Nuitee
M
Mohits • family_with_children • lv
10
Overall very nice
Pros:

Superb location on the beach

Cons:

The breakfast was so so …suite was dark and clumsy but upgraded family room with sea view and balcony was top notch😉

2026-03-14 • via Nuitee
R
Ruyman • family_with_children • es
9
2026-03-14 • via Nuitee
A
Arabia Helena • family_with_children • es
10
2026-03-14 • via Nuitee
M
Mario • family_with_children • hr
8
2026-03-14 • via Nuitee
H
Helga • family_with_children • de
8
Pros:

fantastische Aussicht, zentrale Lage, sehr freundliches Personal

2026-03-13 • via Nuitee
A
antonio • couple • es
8
Pros:

playa de las canteras,pero llovio todos los dias, asi ,que
servicio muy profesional
parking cerecano

2026-03-13 • via Nuitee
W
William • solo_traveller • se
8
Very comfortable
Pros:

Close to everything

Cons:

Very specific where to sit in restaurant

2026-03-13 • via Nuitee
T
Thi Sau • family_with_children • se
10
Pros:

väldigt fräsch
trevlig personal!
Bra läge!

2026-03-13 • via Nuitee
M
Marta • solo_traveller • es
10
2026-03-12 • via Nuitee
A
Ana Maria • family_with_children • ro
9
Nice host
Pros:

Big room and bathroom, comfortable bed, we enjoyed the terrace where the pool is located. Very nice host.

Cons:

Water in the pool was cold. Not appropriate for a bath, too small for swimming

2026-03-12 • via Nuitee
R
Raquel • family_with_children • es
10
Alojamiento 5 estrellas
Pros:

La ubicación es espectacular y por supuesto el trato de todo el personal. Tanto en recepción, desayuno y restaurante. Dan ganas de alojarse más veces.

Cons:

En la habitación que nos alojamos (407) se escuchaba un sonido no muy alto pero un poco molesto, como una especie de grillo, pero obviamente no lo era.
Desconozco si era así en todas las habitaciones.

2026-03-12 • via Nuitee
I
Igor • extended_group • pl
8
Mila obslugi dobre położenie tuz przy plazy irytujacy zapach w lobby
Pros:

Położenie

Cons:

Irytujacy zapach w lobby

2026-03-12 • via Nuitee
K
Kateryna • couple • ua
10
Басейн на даху замалий, не відповідає дійсності. Але розташування на березі океану і великий балкон, то найкращі враженн
Pros:

Відмінне розташування на березі океану. Кожного дня прибирання. Затишна кімната.

Cons:

Платна кава і міні-бар.

2026-03-12 • via Nuitee
G
gerrit • couple • nl
10
Tegek
Pros:

Vriendelijk personeel en mooi schoon hotel

Cons:

Niets

2026-03-12 • via Nuitee
K
Keaton • couple • gb
7
2026-03-11 • via Nuitee
S
Sanchez Pina • family_with_children • es
10
Se me hizo corto
Pros:

La atención y sobretodo la situación

2026-03-11 • via Nuitee
A
Anja • couple • de
5
Pros:

Die Lage ist hervorragend, das Frühstück war gut, aber durch die vielen Gäste, war es zur Hautzeit sehr voll. Im Zimmer fehlt ein Schrank, wir haben die ganze Zeit aus dem Koffer gelebt (nicht so schön). Der Pool ist sehr klein und auch die Liegeflächen sind überschaubar. Idee: der Balkon ist schön groß, sodass dort eine Liege Platz hätte.

2026-03-10 • via Nuitee
I
Isolina • solo_traveller • es
7
2026-03-10 • via Nuitee
B
Bill • family_with_children • ie
8
Pros:

Love the hotel and it's situation beside the sea

Cons:

Breakfast quality has gone down compared with the past couple of years. Cheaper meats and cheese. Bigger delays in replenishing produce - fewer staff on the floor

2026-03-10 • via Nuitee