Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Gorgeous views
Friendly staff
Great location
Comfortable beds
Cons:
Poor breakfast quality
Room issues
Not worth the price
Small pool

Categories

Cleanliness
8.01
Issues with cleanliness mentioned in some reviews; cleanliness could be improved.
Service
9.48
Reception staff was friendly; generally positive service experience.
Location
9.52
Great location near the beach and city; many reviews highlighted the location positively.
Room Quality
7.47
Complaints about room conditions, including view and ventilation issues.
Amenities
8.5
Amenities like pool and gym are available, though some dissatisfaction with pool size.
Value for Money
7.96
Many reviews describe the hotel as not worth the price paid.
Food and Beverage
7.01
Multiple complaints about the breakfast quality and selection.
Overall Experience
8.48
Mixed feelings; some aspects were enjoyable, while others disappointed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:00

Property Description

Stunning Ocean Views
Sercotel Playa Canteras boasts a prime location overlooking the beautiful Las Canteras Beach, offering mesmerizing ocean views. The simple and bright décor of the rooms complements the picturesque surroundings perfectly.

Luxurious Spa and Free Internet
Indulge in relaxation at the hotel's spa or stay connected with complimentary internet access available throughout the property. The air-conditioned rooms are equipped with modern amenities including flat-screen TVs with satellite channels for your entertainment.

Convenient Location
Situated in the heart of Las Palmas, the hotel is just a short stroll away from the Canary Islands Congress Centre and Alfredo Kraus Auditorium. With free parking nearby, exploring the area is hassle-free.

Experience a perfect blend of comfort and convenience at Sercotel Playa Canteras. Book your stay now to enjoy a memorable beachfront getaway.

Important information:

When booking 5 or more rooms, different policies and additional supplements may apply.

When traveling with pets, please note that an extra charge of 25€ per pet, per (night) applies. Please note that the property can only allow pets with a maximum weight of 10 kilos / pounds. Only dogs and cats allowedGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LPA

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 5841 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 7.47
Amenities: 8.5
Value for Money: 7.96
Food and Beverage: 7.01
Overall Experience: 8.48
G
Guillaume • couple • fr
6
2026-05-09 • via Nuitee
A
Ana Maria • solo_traveller • es
10
Trabajo y descanso
Pros:

Todo, lo único que había algo de olor a tubería en el baño

Cons:

En la ducha de la piscina olí mucho a tubería

2026-05-09 • via Nuitee
G
Gerry • solo_traveller • be
10
Pros:

Vriendelijkheid van personnel van hotel bij aankomst tot vertrek. Mooie kamers met prachtig uitzicht op zee. Volgende ochtend zeer lekker ontbijtbuffet.

2026-05-09 • via Nuitee
P
Pardo • solo_traveller • es
10
Pros:

El personal

2026-05-09 • via Nuitee
J
Jl • solo_traveller • es
9
Pros:

Desde el chico de la piscina, el amigo Carlos, hasta llegar a la relaciones públicas, Marieta, todo el mundo se desvive por hacerte sentir que están ahí para tí y por tí. Marieta es un capitulo aparte, desde una parada de la guagua a un servicio de masaje o una excursión, allí está Ella solventando todo, (muchas gracias).
Nos volveremos a ver.
Para no ser empalagoso, lo del pan 🍞 de molde....

Cons:

Las faltas de pan de molde en el desayuno, escaso de fruta fresca

2026-05-08 • via Nuitee
P
Peter • couple • hu
8
Pros:

Jo elhelyezkedes, finom reggeli

Cons:

A szalloda kornyeken epitkezesek zajlanak, hajnalban hangos munkagepekre ebredtunk

2026-05-08 • via Nuitee
G
Gabriel • solo_traveller • ch
10
2026-05-07 • via Nuitee
J
Juan Ramon • couple • es
9
Objetivo descanso realizado
Pros:

Todo en general

Cons:

Al no tener parking la zona de calles

2026-05-06 • via Nuitee
J
JOSÉ ANTONIO • couple • es
10
Excelente.
Pros:

El acceso al gimnasio 24h. La piscina. LS vistas…

2026-05-06 • via Nuitee
F
Francesco • solo_traveller • it
10
2026-05-06 • via Nuitee
M
Māris • couple • lv
10
2026-05-06 • via Nuitee
O
Oriana • extended_group • ch
9
Pros:

La habitación, súper amplia, cómoda. El staff muy atento. Servicio perfecto diario de limpieza y cambio de toallas.

2026-05-06 • via Nuitee
Sergio De Nicolo • solo_traveller • it
9
Pros:

Colazione e camera top

Cons:

Piscina meno grande dell'aspetto delle foto

2026-05-06 • via Nuitee
U
Umpierrez Medina • couple • es
10
Satisfecha 😀
Pros:

Me he quedado muy satisfecha con el trato en general de las chicas , el hotel está bastante bonito y limpio , la terraza espectacular con esas vistas preciosa, me quedo con la amabilidad y la simpatía de las chicas , repetiré ❤️. Muchas gracias al trato 🤝.

2026-05-05 • via Nuitee
T
Thomas • extended_group • is
8
2026-05-05 • via Nuitee
G
GUACIMARA • solo_traveller • es
7
Pros:

Las vistas y la limpieza

Cons:

Que no teniamos hamacas en la terraza como los demas

2026-05-04 • via Nuitee
N
Nevisse • couple • es
10
2026-05-04 • via Nuitee
K
Khalil • solo_traveller • ma
8
2026-05-04 • via Nuitee
M
Maria • couple • co
9
2026-05-04 • via Nuitee
G
Georgina • solo_traveller • es
7
Para volver pero a otra planta que no sea la primera vistas Mar
Pros:

El personal y la ubicación

Cons:

Estaba en un primer piso vistas al mar donde están las terrazas, encima. Las ventanas no insonorizan y me despertaba con el ruido del montaje de la terraza. Las camareras de piso hablando en la puerta de la habitación.

2026-05-04 • via Nuitee