Best Western Plus St. Augustine I-95

Hotels
•
Best Western Plus
8.2 (193 reviews)
2465 SR 16, St. Augustine, Florida, 32092 , St. Augustine , US
1-904-824-9229

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Facilities

Free breakfast
Meeting rooms
Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Elevator
Fitness facilities
See all facilities

Review Highlights

Pros:
Clean and newly updated room
Helpful and friendly staff
Decent breakfast
Cons:
Issues with cleanliness in rooms and bathrooms
Location concerns with unsafe surroundings
Problems with water temperature and maintenance

Categories

Cleanliness
6.78
Several reviews mentioned issues with cleanliness, including stained floors and towels, and a dirty room.
Service
9.25
Staff was mentioned as kind and helpful, and provided refunds promptly when necessary.
Location
7.29
Reviews indicated concerns about the hotel's location being in a rough area.
Room Quality
8.24
Some positive feedback on room cleanliness and comfort, but issues with bathroom fixtures and other concerns noted.
Amenities
8.27
Amenities like the pool and breakfast received positive mentions.
Value for Money
8.73
Considering the overall experience, guests generally felt the stay was worth the price despite some issues.
Food and Beverage
8.78
Breakfast was consistently rated positively.
Overall Experience
8.25
Overall experience varied, with positive stays overshadowed by significant complaints from some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:28

Property Description

Recreational Opportunities
Indulge in the outdoor pool, spa tub, and fitness center for a relaxing stay.

Complimentary Amenities
Enjoy free Wi-Fi, buffet breakfast, and wired internet access for your convenience.

Event Spaces
Make use of the conference rooms and meeting space for your special occasions.

Book your stay at Best Western Plus St. Augustine I-95 to experience comfort and convenience near St. Augustine Premium Outlets and more attractions!

Important information:

  • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
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Guest Reviews

8.2
Based on 193 reviews
Cleanliness: 6.78
Service: 9.25
Location: 7.29
Room Quality: 8.24
Amenities: 8.27
Value for Money: 8.73
Food and Beverage: 8.78
Overall Experience: 8.25
S
Shentelle • couple • us
6
2026-06-27 • via Nuitee
M
Mariano Jose • solo_traveller • ar
9
2026-06-24 • via Nuitee
K
Kathy • couple • us
7
2026-06-24 • via Nuitee
L
Lan • family_with_children • us
10
Pros:

Good price . Clean

2026-06-24 • via Nuitee
E
Edwin • solo_traveller • us
6
Pros:

Clean and right next to I-95.

2026-06-23 • via Nuitee
C
Carlos • family_with_children • us
2
2026-06-22 • via Nuitee
W
Wendy • family_with_children • us
10
2026-06-22 • via Nuitee
D
Dylan • solo_traveller • us
6
Pros:

The staff was friendly and helpful. The hotel was clean and tidy

Cons:

The bathroom door didn't lock, the tub would fill with water while showering and drained slowly

2026-06-22 • via Nuitee
O
Oscar • solo_traveller • es
3
Pros:

Las camas son cómodas

Cons:

Tanto en mi habitación había hormigas como en el baño había hormigas.

El desayuno es pobre y no lo reponen. El último día de mi estancia, media hora antes de la finalización de la hora de desayuno, solo pude comer sobras porque no repusieron nada.

El ascensor es lentísimo y el botón de llamada no funciona bien.

2026-06-21 • via Nuitee
G
Green • couple • us
5
Not the Best
Pros:

Beds were comfy.

Cons:

Breakfast was not good. Milk was spoiled and food didn’t taste the best.

2026-06-21 • via Nuitee
S
Sonia • solo_traveller • us
10
Overall a great stay as always
Pros:

The breakfast for sure and gym. The staff was very helpful.

Cons:

Only one elevator was working

2026-06-19 • via Nuitee
K
Kenwanya • couple • us
7
2026-06-17 • via Nuitee
L
Letitia • couple • us
6
Pros:

Room was pretty clean

Cons:

Air didn't get really cold and no ice n ice machines

2026-06-15 • via Nuitee
A
anna • solo_traveller • us
8
Pros:

It was nice for what I needed. The breakfast could have been better and the toilet was hard to flush. The bed was comfy tho and the room was clean.

2026-06-15 • via Nuitee
D
Dawn • solo_traveller • us
9
Pros:

The room was clean. Nice shower. Good breakfast. Love the coffee machine in the lobby.

Cons:

The towels were rough!

2026-06-14 • via Nuitee
M
Marcin • family_with_children • pl
7
2026-06-12 • via Nuitee
V
Vielma • couple • us
9
2026-06-09 • via Nuitee
A
Arthur • solo_traveller • us
10
It was great! Thank you once again!
Pros:

All nice and clean!

Cons:

There wasn’t anything I dislike.

2026-06-09 • via Nuitee
V
Vielma • couple • us
10
2026-06-09 • via Nuitee
A
Angelika • family_with_children • us
4
I wasn’t happy with my stay at all, I was ready to go home.
Pros:

I liked the distance from down town was about 15-20 minutes.

Cons:

I didn’t like that I had to keep getting new keys every day for my room for 4 days, I didn’t like that we had to change rooms as soon as we got there because our first room door was jammed, I didn’t like that room service never cleaned my room even after asking them too, I didn’t like the hot tub was never granted because it wasn’t up to state standards, I didn’t like the “ pool “ towels aren’t actually towels they are hand towels, I didn’t like that my tv wasn’t working the whole time I was there for 4 days and I had 3 different people in my room and they never fixed it, I didn’t like most of the staffs demeanor, I didn’t like the staining on almost everything in our room.

2026-06-08 • via Nuitee