The Chancellor Hotel

Hotels
5 St Ann's Avenue , Port-of-Spain , tt

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Free
Children allowed

Facilities

Television in common areas
Express check-in
Free wired internet
Self parking (surcharge)
Pool sun loungers
Offsite parking discounted rates available
Internet access
Housekeeping on request
Reception hall
Exercise/lap pool
See all facilities

Review Highlights

Pros:
Cleanliness
Helpful Staff
Great Location
Cons:
Outdated Rooms
Unclean Pool
Lacking Amenities

Categories

Cleanliness
7.45
The place is really clean.
Service
7.45
The staff is helpful and pleasant.
Location
7.95
Great location for a short stay.
Room Quality
5.95
Rooms are a bit outdated.
Amenities
5.45
The pool area is not clean, lacks necessary items in rooms.
Value for Money
6.95
Good for a short stay, but lacks modern amenities.
Food and Beverage
6.45
Standard quality for this hotel tier.
Overall Experience
6.75
Nice place for a short stay, but could improve in several areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:26

Property Description

Luxurious Outdoor Pool and Terraces:
The Chancellor Hotel boasts an exquisite outdoor pool and charming terraces where guests can unwind and soak up the sun in style.

Delicious Caribbean Dining Experience:
Indulge in a culinary journey at our bistro, offering delectable Caribbean-style dishes that will tantalize your taste buds. Don't forget to visit our vibrant bar for a refreshing drink.

Convenient Location for Exploring:
Situated just minutes away from popular attractions like the Botanical Gardens and Emperor Valley Zoo, The Chancellor Hotel provides the perfect base for exploring the city. Let our knowledgeable staff guide you to the best spots in town.

Experience luxury and convenience at The Chancellor Hotel. Book now for an unforgettable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: POS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

Cleanliness: 7.45
Service: 7.45
Location: 7.95
Room Quality: 5.95
Amenities: 5.45
Value for Money: 6.95
Food and Beverage: 6.45
Overall Experience: 6.75
C
Cooper • solo_traveller • tt
5
Great hotel but a bit outdated.
Pros:

The Chancellor hotel is a nice place for a short stay. The place is really clean and the staff is helpful.

Cons:

The hotel is a bit outdated. If you like morden hotels with a lot of lightning this isn't the hotel for you.

2026-01-02 • via Nuitee
C
Carroll • solo_traveller • us
7
2025-08-11 • via Nuitee
G
George • extended_group • tt
7
A great location but lacking the people touch to make it inviting for future stays and recommendations.
Pros:

The rooms were clean and the pool area looked as photographed.

Cons:

The rooms are a bit outdated and should be outfitted with a microwave. The hotel was empty and they were unwilling to accommodate a later check out without exorbitant fees.

2025-08-06 • via Nuitee
M
Maeva • family_with_children • fr
7
Pros:

La grandeur de la chambre. Le petit réfrigérateur. Le personnel est agréable, souriant et à l'écoute.

Cons:

La piscine n'est pas propre, elle est trouble, on ne voit pas ses pieds lorsque l'on est dans l'eau. Il manque une bouilloire électrique dans la chambre.

2025-07-26 • via Nuitee
K
Kiel
8
Pros:

Overall. It was quiet and cozy.

2025-07-13 • via Nuitee
J
Jonathan • family_with_children
10
Pros:

Great location in Port of Spain

2025-05-07 • via Nuitee
T
Torrie • family with young children • us
7
Good
Pros:

The owner Rajiv and his wife were amazing host the staff was friendly helpful, and the location was great. The bed was not as comfortable and food was decent

2025-04-03 • via Nuitee
6
631katerinaj • Family
10
Feels like home
Pros:

I have had a pleasure to stay one night in this hotel with my son after a trip from hell when they canceled our flight, this hotel give me vibes of" family hotel " not the luxury hotels we usually go to, however Mr Rajiv has been incredibly helpful and most friendliest person I have met, him and rest of the staff made our stay super comfortable.
Rooms are decent size, pool was cleaned and warm, few steps away you get to beautiful park with botanic garden and zoo,to go to airport took us about 40 minutes

2025-03-25 • via Tripadvisor
S
Shanndy • solo traveller • us
7
Good
Pros:

Location was excellent!

Cons:

The shower was broken and the cabinets falling apart.. Staff needs to be a little more kind! They also forgot toilet paper for 2 days!

2025-03-07 • via Nuitee
S
Subhash Bavanji • partner
8
Pros:

Ambience was very good
Dining options limited
Rooms basic but clean
Had problems with hot water

2025-03-05 • via Nuitee
C
Charles • young couple • tt
5
Passable
2025-02-20 • via Nuitee
R
Rachael • family with young children • tt
4
Disappointing
Pros:

The staff was friendly and the pool was very clean which my child enjoyed

Cons:

No hot water in the shower and the facilities in the room need an upgrade.

2025-02-02 • via Nuitee
P
Persad • family with young children • tt
7
Quiet and peaceful, staff was polite and ready to assist. The place, for the price, was exceptional
Pros:

Cleanliness, staff, pool, location and food was tasty. Overall a good experience and i would come back again with family.

Cons:

the bathrooms were a bit underwhelming, food prices were high.

2025-01-16 • via Nuitee
V
Vandana • family with young children • tt
7
Good
Pros:

Rooms were clean and comfortable.
Good service.

Cons:

Pool area was too dark at night. There should at least be pool lights.

Bar was not opened.

2024-08-12 • via Nuitee
C
Choonks • young couple • tt
6
Pleasant
2024-07-05 • via Nuitee
R
Road • young couple • jm
10
Exceptional
Pros:

It was the best

Cons:

Everything was perfect

2024-07-01 • via Nuitee
A
Anonymous • young couple • tt
9
Superb
2024-06-01 • via Nuitee
G
Griffith • young couple • tt
10
Exceptional
2024-05-09 • via Nuitee
T
Tsian • group • tt
7
Good
2024-04-25 • via Nuitee
C
Chelsea • review category business travellers • tt
5
The place is nice but the lack of amenities is disappointing, no coffee or tea in the room, etc
Pros:

The room is nice

Cons:

Lack of amenities no coffee or tea, no kettle, no microwave, no open restaurant, no open bar

2024-04-19 • via Nuitee