City Express Plus by Marriott Guadalajara Expo

Hotels
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City Express
8.3 (206 reviews)
Av Mariano Otero 1390 , Guadalajara , mx

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Facilities for disabled guests
Currency exchange
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor cleanliness
Limited breakfast options

Categories

Cleanliness
7.86
Several reviews mentioned issues with cleanliness and maintenance.
Service
9.13
General positive sentiment towards staff attentiveness and service quality.
Location
9.17
Multiple mentions of good location regarding accessibility to attractions.
Room Quality
7.82
Complaints about room conditions, including noise and comfort.
Amenities
8.35
Basic amenities were present; however, there were some limitations noted.
Value for Money
8.11
General feelings that the price did not match the service quality.
Food and Beverage
7.36
Criticism regarding the breakfast options and quality.
Overall Experience
8.63
An overall mixed but positive experience with specific negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:17

Property Description

Convenient Location
Located just 3 minutes' drive from Guadalajara's Convention Centre, Cityexpress Expo Guadalajara offers easy access to key destinations in the city. Situated only 15 minutes from the city center and 10 minutes from the Iteso Business Park, guests can enjoy the best of both business and leisure.

Modern Rooms
The air-conditioned rooms at Cityexpress Expo Guadalajara boast contemporary decor with tiled floors and light wood furniture. Each room is equipped with modern amenities such as a flat-screen cable TV, free Wi-Fi, and a private bathroom, ensuring a comfortable stay for guests.

Complimentary Services
Guests can start their day right with a complimentary continental breakfast and maintain their fitness routine at the on-site fitness centre. Additionally, the hotel offers a free shuttle service to destinations within 10 km, providing convenience for travelers during their stay.

Book your stay at Cityexpress Expo Guadalajara for a seamless blend of comfort and convenience.

Important information:

Please note that the free shuttle service is subject to availability.

Please bring a printed copy of your booking confirmation with you when checking in.

Please note that 2 children under 12 years old are welcome to stay in existing beds as long as the maximum occupancy per room is not exceeded.

When booking more than 9 rooms, different policies and additional supplements may apply. Please contact hotel to check Group Policies.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: GDL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.3
Based on 206 reviews
Cleanliness: 7.86
Service: 9.13
Location: 9.17
Room Quality: 7.82
Amenities: 8.35
Value for Money: 8.11
Food and Beverage: 7.36
Overall Experience: 8.63
I
ISAAC • solo_traveller • mx
1
Servicio de WiFi deficiente.
Pros:

Buena ubicación, excelente atención del personal. El servicio de transporte bastante eficiente y amable.

Cons:

Pésimo servicio de WiFi, en el celular pude conectarme sin problema pero en la laptop (Mac) nunca me lanzó la landing page.

2026-01-28 • via Nuitee
V
victor • solo_traveller • es
7
2026-01-26 • via Nuitee
B
Beatriz • extended_group • es
9
2026-01-20 • via Nuitee
I
Isaias • family_with_children • mx
9
Buena estancia, ¡Gracias por todo!
Pros:

El desayuno continental me agradó, estuvo bien, fue buena idea del vending con articulos personales. Su staff de recepción muy amable y servicial.

2026-01-19 • via Nuitee
M
MIRYAM EDITH • couple • mx
2
MUL MALA CALIDAD, PARA EL PRECIO
Pros:

EL DESAYUNO MAL, NO HABIA CASI NADA, SI LLEGABAS A LAS 9:.0 TE DECIN QUE YA NO PODIAN SACAR MAS COSAS, QUE ESO ERA LO QUE HABIA..

Cons:

MEJOR DESAYUNO Y LIMPIEZA, SIN AVISAR FUERON Y NOS QUITARON TODAS LAS TOALLAS. Y EL ASEO AL CUARTO FUERON HASTA LAS 6 PM

2026-01-19 • via Nuitee
R
Ricardo • family_with_children • mx
8
2026-01-19 • via Nuitee
L
Leslie • extended_group • cr
6
Fue lo único que quedaba
Pros:

Ubicación

Cons:

Desayuno y habitaciones

2026-01-19 • via Nuitee
E
ELISABETTA • solo_traveller • fr
6
2026-01-19 • via Nuitee
F
Freiman • couple • co
10
2026-01-15 • via Nuitee
G
Guillermo • family_with_children • mx
8
Cons:

The breakfast was too scant. I've stayed at other CIty Express hotels, and it was more substantive for the same price.

2026-01-08 • via Nuitee
U
Urbina • family_with_children • mx
8
Pros:

La carga del vehículo

Cons:

La limpieza y el baño estaba flojo

2025-12-24 • via Nuitee
D
Diana • solo_traveller • mx
10
2025-12-20 • via Nuitee
G
Guzmán • family_with_children • mx
10
Pros:

Limpiez

2025-12-16 • via Nuitee
L
López Esparza • family_with_children • mx
10
2025-12-12 • via Nuitee
S
Samuel • couple • ve
9
Conveniente
Pros:

Transporte disponible para distancias cortas

Cons:

El servicio de limpieza de la habitación en ocasiones fue muy tarde.

2025-12-09 • via Nuitee
J
JOSE JAIME • couple • mx
8
A 10 min caminando de la Expo Guadalajara
Pros:

A 10 minutos caminando de la Expo Guadalajara y a media cuadra de una plaza comercial. Buen tamaño del baño. Regadera agradable.

Cons:

El desayuno incluido podría variar y ser un poco mejor.

2025-12-07 • via Nuitee
F
Fernando • family_with_children • co
4
No es un lugar que permita un buen descanso
Pros:

Ubicación

Cons:

Las instalaciones, de las habitaciones, descuidadas

2025-12-07 • via Nuitee
J
JOSÉ • couple • mx
10
muy muy agradable
Pros:

muy buena ubicación respecto de la EXpo FIL
Muy amable el servicio
Limpio y confortable

Cons:

Mejor información de los costos extras en el desayuno

2025-12-04 • via Nuitee
O
Oscar • solo_traveller • mx
6
básico y funcional, nada de comodidad.
Pros:

la ubicación y la facilidad para check in y check out

Cons:

muy ruidoso, habitación fría, obscura e incomoda, servicio de televisión extremadamente limitado, el desayuno insípido y finalmente no se siente limpia la habitación, es un hotel muy caro para el servicio recibido y la calidad de las instalaciones se sienten de baja calidad

2025-11-24 • via Nuitee
Y
Yadira • family_with_children • us
10
Muy buen servicio desde que llegamos a recepción
Pros:

Limpia

Cons:

Solo la cortina del baño olía un poco mal y las paredes tenían mojo

2025-11-21 • via Nuitee