Quintessa Hotel Sasebo

Hotels
8.1 (738 reviews)
Minatomachi 5-24 , Sasebo , jp

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Ironing service
Massage services
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Helpful staff
Spacious rooms
Good value for money
Cons:
Maintenance issues
Bad odor in lobby area

Categories

Cleanliness
7.83
Reviews indicate that some maintenance issues exist, but the rooms were generally clean.
Service
8.3
The staff were noted to be polite, helpful, and attentive to guest needs.
Location
8.34
Positive mentions of nearby attractions and easy access.
Room Quality
8.29
Rooms are described as spacious and comfortable.
Amenities
7.82
Amenities provided were satisfactory, with breakfast mentioned positively.
Value for Money
7.98
Most reviews suggest that the value for what was paid was good.
Food and Beverage
7.93
Breakfast variety received positive feedback but some restaurants triggered bad odors.
Overall Experience
8.3
Overall, a comfortable and enjoyable stay was reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:36

Property Description

Modern Rooms with Free WiFi
Experience comfort in our modern air-conditioned rooms equipped with free WiFi access. Unwind and enjoy amenities like a flat-screen TV, green tea, and a minibar. Relax in the private bathroom with complimentary toiletries and a soothing bath.

Healthy Dining Options
Indulge in home-cooked flavors at Tia Restaurant, offering healthy organic meals with garden views. Start your day with a buffet breakfast or savor preservative-free dishes in a cozy setting.

Convenient Amenities and Location
Benefit from luggage storage, a 24-hour front desk, vending machines, and a coin launderette on-site. Explore nearby attractions easily with our proximity to JR Sasebo Train Station and the airport limousine bus stop. Don't miss out on visiting the Kujukushima hot springs and Huis Ten Bosch during your stay at Quintessa hotel Sasebo. Book now for an unforgettable experience!

Important information:

The name of this property will be changed to "Quintessa Hotel Sasebo" on 1 October 2015.An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NGS

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 738 reviews
Cleanliness: 7.83
Service: 8.3
Location: 8.34
Room Quality: 8.29
Amenities: 7.82
Value for Money: 7.98
Food and Beverage: 7.93
Overall Experience: 8.3
Y
Yu solo_traveller jp
8
Pros:

部屋が広い。多少古さは気になるがそれを余りある広さで快適に過ごせた。朝食もさまざまな種類が提供されよかった。

2026-03-02 via Nuitee
前谷 couple jp
8
2026-02-25 via Nuitee
M
masaya family_with_children jp
8
2026-01-27 via Nuitee
M
MAYUKO couple jp
8
2026-01-24 via Nuitee
Y
Yurikaeureka couple jp
7
Pros:

商店街に近くまたウォーターフロントへも少し脚を伸ばして…って感覚で散歩できるので佐世保の街を楽しめた

フロントの女性の対応が良かった

Cons:

去年、Booking.comで予約して行ったのに、フロントの男性担当者が支払い済の宿泊料金が違うと主張し、倍額払うことになった。非常に不愉快な思いをした。今年はなんのトラブルもなく
また今回の女性担当者はこの数年わたしが毎年利用していることも念頭にあったようで気持ち良く宿泊できました。

2026-01-24 via Nuitee
S
sasaki family_with_children jp
10
お値段以上!!!!!
Pros:

入口で丁寧に駐車場の場所を教えてくださったのが県外から来たものとしてはとてもありがたかったです。

Cons:

ありません

2026-01-21 via Nuitee
M
MATSUYAMA family_with_children jp
5
まあまあ
Pros:

高級感あった

Cons:

朝食が思ったり残念

2026-01-19 via Nuitee
T
TRAVIS solo_traveller us
10
2026-01-19 via Nuitee
Y
YUKIKO couple jp
10
快適に過ごせました。
Pros:

部屋が広くて快適でした。

Cons:

特になし

2026-01-19 via Nuitee
W
Weixia family_with_children jp
7
2026-01-19 via Nuitee
N
nobuaki couple jp
8
2026-01-19 via Nuitee
E
EMI family_with_children jp
7
2026-01-19 via Nuitee
R
rinka couple jp
10
2026-01-19 via Nuitee
N
NATSUKI family_with_children jp
8
2026-01-19 via Nuitee
T
Tomomi family_with_children jp
10
コスパ良し、スタッフの方の対応良しで最高
Pros:

駐車場が満車でしたが、とても丁寧に近くの駐車場を案内していただきました。ロビーの方も親切に対応してくださいました。
部屋も清潔で広くて最高でした。

Cons:

ない。

2026-01-19 via Nuitee
N
NAGAI couple jp
10
毎年利用したいです。
Pros:

部屋を広い方に変えていただき有り難う御座います。
駐車場の方が親切でした。

Cons:

特になし

2026-01-19 via Nuitee
E
ERIKO family_with_children jp
10
GREATEFUL
Pros:

お部屋も綺麗で広く、鏡の前が広くてとても圧迫感がなく広々と利用させていただきました。ベットもぐっすり眠れ快適な時間を過ごさせていただきました。また朝食も美味しく和食洋食いただき、ありがとうございました。

2026-01-19 via Nuitee
Y
Yamashita couple jp
6
2026-01-16 via Nuitee
K
KENJI couple jp
8
2026-01-15 via Nuitee
S
Sidney solo_traveller jp
3
It could have been better.
Pros:

Breakfast was okay. Location is good.

Cons:

The rooms are outdated for the amount of money paid. The TV is small and only has Japanese channels. You have to go stand in line to use a microwave on the second floor. It's alot of revenue in this hotel and it's still fitted like the early 2000's. The halls smell of smoke where is the proper ventilation for the smokers.

2026-01-15 via Nuitee