Quintessa Hotel Sasebo

Hotels
8.1 (768 reviews)
Minatomachi 5-24 , Sasebo , jp

Children allowed

Facilities

WiFi available
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Helpful staff
Spacious rooms
Good value for money
Cons:
Maintenance issues
Bad odor in lobby area

Categories

Cleanliness
7.83
Reviews indicate that some maintenance issues exist, but the rooms were generally clean.
Service
8.3
The staff were noted to be polite, helpful, and attentive to guest needs.
Location
8.34
Positive mentions of nearby attractions and easy access.
Room Quality
8.29
Rooms are described as spacious and comfortable.
Amenities
7.82
Amenities provided were satisfactory, with breakfast mentioned positively.
Value for Money
7.98
Most reviews suggest that the value for what was paid was good.
Food and Beverage
7.93
Breakfast variety received positive feedback but some restaurants triggered bad odors.
Overall Experience
8.3
Overall, a comfortable and enjoyable stay was reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:36

Property Description

Modern Rooms with Free WiFi
Experience comfort in our modern air-conditioned rooms equipped with free WiFi access. Unwind and enjoy amenities like a flat-screen TV, green tea, and a minibar. Relax in the private bathroom with complimentary toiletries and a soothing bath.

Healthy Dining Options
Indulge in home-cooked flavors at Tia Restaurant, offering healthy organic meals with garden views. Start your day with a buffet breakfast or savor preservative-free dishes in a cozy setting.

Convenient Amenities and Location
Benefit from luggage storage, a 24-hour front desk, vending machines, and a coin launderette on-site. Explore nearby attractions easily with our proximity to JR Sasebo Train Station and the airport limousine bus stop. Don't miss out on visiting the Kujukushima hot springs and Huis Ten Bosch during your stay at Quintessa hotel Sasebo. Book now for an unforgettable experience!

Important information:

The name of this property will be changed to "Quintessa Hotel Sasebo" on 1 October 2015.An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NGS

Location

Guest Reviews

8.1
Based on 768 reviews
Cleanliness: 7.83
Service: 8.3
Location: 8.34
Room Quality: 8.29
Amenities: 7.82
Value for Money: 7.98
Food and Beverage: 7.93
Overall Experience: 8.3
N
naomi couple jp
9
ホテルの方々がとても丁寧で親切!
Pros:

とにかくスタッフの方々がとても親切で優しくてよかったです

Cons:

ツインの部屋なのに、他のは2人分ずつあったけど、歯ブラシは1つしか置いてなかった。
駐車場がいっぱいだから他の駐車場を教えてもらったけど、駐車場で料金の払い方が悪かったのか、サービス券をもらったのにまた追加で1000円取られた

2026-08-28 via Nuitee
N
NORIYUKI solo_traveller jp
10
2026-08-24 via Nuitee
N
Naoko solo_traveller jp
8
二度目の利用
Pros:

小さい子どと年寄りを連れていました。施設の方の対応が心地よく、安心して過ごせました。

Cons:

気になったのは、ベッドが寝返りの度に、少し揺れることでした。気になったのは私だけだったですが。

2026-08-23 via Nuitee
T
Takei couple jp
10
快適
Pros:

お部屋が 広い

Cons:

無し

2026-08-21 via Nuitee
K
Kento couple jp
6
2026-08-16 via Nuitee
A
Akellah couple us
10
2026-08-14 via Nuitee
O
Osorio couple us
8
2026-08-13 via Nuitee
H
Hideki couple jp
8
2026-08-12 via Nuitee
B
Brett couple us
8
2026-07-12 via Nuitee
E
Eric solo_traveller us
10
2026-07-04 via Nuitee
J
junichi solo_traveller jp
5
Pros:

窓からの景色が良かった。チェックインやチェックアウトがスムーズだった。朝食も美味しかった。館内がきれいだった。ベッドのクッション性が良く寝られた。

Cons:

お風呂が狭かった。大浴場や温泉があると良かった。朝食に九州らしさが足らなかった。インタネット回線が遅かったので、もう少し早い回線を引いてほしい。

2026-07-03 via Nuitee
S
Serr solo_traveller us
10
Phenomenal and hospitable ambiance
Pros:

Location

2026-06-27 via Nuitee
M
Michiko solo_traveller jp
8
Pros:

落ち着いた雰囲気がよかった。

Cons:

特になし

2026-06-21 via Nuitee
M
masaki solo_traveller jp
8
Cons:

ベッドは固めです。

2026-06-18 via Nuitee
M
Mizota couple jp
4
ん?
Pros:

繁華街へ近い

Cons:

エアコンが夜故障したみたいです

2026-06-13 via Nuitee
竹澤 couple jp
7
2026-06-01 via Nuitee
couple jp
7
Pros:

朝食がおいしかった。

2026-05-30 via Nuitee
K
kanji couple jp
4
他のホテルと比べると今一です
Pros:

朝食はマー美味しかった

Cons:

スタッフの愛想が余り良くない

2026-05-30 via Nuitee
I
Ivan solo_traveller es
10
Wonderful experience and stay, BUT with a lot to improve. Much better than any other Sasebo Hotel
Pros:

The free Ice machine, I loved it.
The room Ice bucket, I loved it.
The entire bathroom, toilet, bathtub etc I loved it.
The room space I loved it.
The Front Desk ladies service was wonderful, honest friendly and speaking english.
Basically the atmosphere, the comfort and the space, I loved it.
Almost all other hotels give me the oppposite feeling, bad negative atmosphere feeling.
Quintessa was great in that regard, makes me feel welcome and like at home.

Cons:

The Ceiling light on top of the bed was really bright. That needs to be moved somewhere else, because it bothers you a lot when you are in the bed. Put it on the hallway, or in the middle of the room, but not on top of the bed...
The bedroom furniture was extremelly old and used, like 40 years ago old, it would be nice to upgrade it.
For example, there werent any USB type A or C anywhere that I could use to charge all my devices.
And there were only 2 electric japanese type plugs handy nearby, at the desk, and at the bed night stand.
The round table at the middle was great, but it was old and kind of broken. A same size table more modern and heavy and more stable would be nice, so that it doesnt tip over.
Would be nice if there was a big size flat TV screen in front of the bed. There was only 1 tv in the corner very small size and very old.
The bed matrice was good, but the bed frame was not the good type that matches that type of bed matrice. You would sink a little when going in the bed. Either change the bed matrice to be a very strong modern one to match the bed frame, or change the bed frame for a different one.
The fridge was good but very small and very old. One that is a little bit bigger and modern would be great.
Overall I loved it.
If the hotel did an overhaul to the bedroom equipment and furniture, upgraded it to fit modern standards and needs, I would definitely want to come to stay in this hotel every single time, no doubt about it.
I would love to keep coming here, and bring my family with me, but the hotel really needs to overhaul the rooms to modern times.
Other hotels are much worse at everything, but they do have new equipment, furniture and technology charge plugs everywhere, as well as big flat TVs.
If you work on the rooms overhaul, you will be the #1 Hotel in all of Sasebo.
I have been to many of the other Sasebo Hotels, and this is my favourite one, but it really needs the overhaul.

2026-05-29 via Nuitee
T
Tomoharu couple jp
8
2026-05-24 via Nuitee