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Facilities
Property facilities
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Offsite parking discounted rates available
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Parking
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Non-smoking rooms
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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BBQ facilities
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Luggage storage
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Express check-in/check-out
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Fax/photocopying
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Facilities for disabled guests
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Packed lunches
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Non-smoking throughout
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Wheelchair accessible
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Kid meals
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Lower bathroom sink
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Emergency cord in bathroom
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Outdoor furniture
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Coffee Shop on site
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Key card access
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Mobile app for room service
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Wine release events
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Reception hall
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Japanese garden
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Vegetarian menu options available
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Historic Charm and Modern Comfort
Hotel Cromwell Stevenage offers a unique blend of history and modern amenities. Once a farm house and home to Oliver Cromwell's secretary, the property now provides guests with comfortable rooms featuring free high-speed WiFi, private bathrooms, and more.
Delicious Dining and Relaxing Bar
Indulge in a culinary experience at the brasserie Rump and Wade, serving locally sourced modern British dishes for breakfast, brunch, lunch, and dinner. Afterward, unwind with a cocktail or pint of ale in the bar area.
Convenient Location and Leisure Options
Located near the A1(M) and Knebworth Park, the hotel also offers free parking and easy access to attractions like Duxford Imperial War Museum and Woburn Abbey. Take advantage of discounted rates at a nearby leisure center for added entertainment.
Book your stay at Hotel Cromwell Stevenage for a perfect blend of history, comfort, and convenience.
In the interest of safety for all our guests and team, we will no longer accept cash.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Parking
Free private parking is possible on site (reservation is not possible).
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
Children from 3 years old to 12 years old stay for £20 per person per night when using an existing bed.
Children from 3 years old to 12 years old stay for £20 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
The Initial room we were offered was not to our liking so the Housekeeping Manager showed a quieter large ground floor room as he was working that way in a quieter area of the hotel which was perfect which also had a separate rear access to the carpark. Bed was comfortable, we stayed for brunch in the morning which was spot on as was the staff.
Lovely room, comfortable bed, nice bathroom
It's like a maze finding your room, which is a pain when you've got luggage!
Hallways/rooms also very warm.
A very comfortable well appointed room with a bath. Are very busy bar area which the locals use
Excellent value for money
Nothing
Great location with parking
Booked 2 rooms for 2 nights .
1st room wasn’t set up bed made and clean but only 1 set of towels . Condiments not full . On the second night no one attended the room in the day - not expectable seeing as the room was £120 a night
Hotel is a ‘bit tired’ but likely to be the best option in Stevenage Old Town. Clearly popular though with very regular wedding receptions. The staff are all very obliging, the cooked breakfast options only average with continental sections ok and what you expect these days. Disappointed with the size of the room, size of bed and comfort of mattress as we went for the higher option, not ‘pristine’ by any stretch of the imagination, like the hotel itself.
The town centre location is excellent (not the run down town centre though!) and ample car parking a bonus, especially with a wedding taking place.
Overall we were happy despite threes comments.
See above.
Room and bed excellent
Great place for the party in the evening.
Nothing
All of it. I have stayed here many times and the stay is always exeptional.
Room was very small, the mattress extremely soft and the room itself had no air. It was very hot .. had to have a window open all night but still extremely hot. There was a fan there but just blew about the hot air, so not much sleeping took place due to how uncomfortable the room was.
Air con.
Great staff, clean room and great location
The room was really hot, which made it very uncomfortable, we opened the windows and was kept awake with the air conditioning and lots of noise outside, so had very little sleep around 2 hours.We have stayed at The Cromwell many times with no problems but not this time, we will make sure we ask for a different room next time
Location was perfect
Very uncomfortable bed with the worst pillows
Meals were well organised and staffed. Very good food choices. We found a nice quiet walk called The Avenue, minutes from the hotel.
We had quite a few steps to get to our room but someone has to be on top floor! No lift.
Had to walk to hotel reception from car park at the back, no rear access.
Breakfast and location good
Long walk to room
Location
Car park overcrowding
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