Mercure Hotel Freiburg am Münster

Hotels
•
Mercure
8.3 (3747 reviews)
Auf der Zinnen 1 , Freiburg im Breisgau , de

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast options
Cons:
High parking fees
Cleanliness issues
Expensive prices

Categories

Cleanliness
7.63
The cleanliness was reported to be lacking, with dust and unclean items in some rooms.
Service
9.1
Several guests praised the friendly staff, especially the receptionists who provided helpful advice.
Location
9.14
The location was frequently mentioned as excellent, being close to the city center and transportation.
Room Quality
8.09
Rooms were generally nice, but some comments about comfort in bedding were noted.
Amenities
8.12
Amenities such as breakfast and parking received mixed reviews, with good offerings but noted high prices.
Value for Money
7.58
Many guests felt the price was high compared to what was offered, affecting perceived value.
Food and Beverage
8.13
Breakfast options were good but considered expensive by some guests.
Overall Experience
8.6
Overall experience was positive, with many guests expressing a desire to return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 00:29

Property Description

Luxurious Accommodation
Experience the comfort of spacious rooms at Mercure Hotel, just steps away from Freiburg Minster. Enjoy modern amenities and a relaxing ambiance for a perfect stay.

Culinary Delights
Indulge in the flavors of the Baden region at "The Flave" restaurant. From local dishes to fine wines, savor a variety of culinary delights in a charming setting with a terrace.

Convenience and Relaxation
Stay connected with Wi-Fi, unwind in the library with a book, or utilize the self-service business center. Explore the nearby Augustinerplatz Square and Historisches Kaufhaus for a memorable experience.

Book now for an unforgettable stay at Mercure Freiburg am Münster.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MLH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 22 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.3
Based on 3747 reviews
Cleanliness: 7.63
Service: 9.1
Location: 9.14
Room Quality: 8.09
Amenities: 8.12
Value for Money: 7.58
Food and Beverage: 8.13
Overall Experience: 8.6
J
Johannes • solo_traveller • de
8
2026-04-25 • via Nuitee
B
Björn • extended_group • de
7
Ein tolles Hotel , preiswert , netter Service
Pros:

Das Zimmer bzw die Location.

Cons:

-

2026-04-25 • via Nuitee
H
Helmuth • couple • ch
7
Freiburg ist eine Reise wert
Pros:

Das Frühstück war reichhaltig und gut.
Die Lage optimal!
Parkpätze gut gelegen.

Cons:

Ich wüsste nichts

2026-04-24 • via Nuitee
M
Markus • couple • de
9
Es war ein schöner Kurzurlaub in Freiburg und im Hotel Mercure. Wiederholung angedacht.
Pros:

Für einen Kurzurlaub ist das Hotel und die Zimmer sehr ansprechend. Besonders schön ist, dass genügend Steckdosen auch an den Nachtischen zur Verfügung stehen. Auch liegt das Hotel zentral zum Münster und damit kann man alles bequem zu Fuß erwandern. Auch das Frühstück ist sehr ausgewogen und lässt keine Wünsche offen.

2026-04-24 • via Nuitee
S
Susanne • solo_traveller • de
9
2026-04-24 • via Nuitee
A
Adrian Albert • solo_traveller • ch
10
Pros:

Sehr zentral gelegen autoparkplatz unten Hotel perfekt für einen städtentrip

2026-04-24 • via Nuitee
B
Bärbel • couple • de
7
2026-04-23 • via Nuitee
C
Corinne • family_with_children • ch
8
Toller Aufenthalt - wir kommen wieder!
Pros:

Die Lage, gerade weil wir mit dem Auto anreisten, war genial. Zu Fuss schnell in der Altstadt und sowieso alles zu Fuss erreichbar.

Cons:

Teppich im Zimmer finden wir nicht sehr angenehm.

2026-04-22 • via Nuitee
H
Hugo • family_with_children • ch
8
2026-04-22 • via Nuitee
P
Patrick • solo_traveller • lu
5
Pros:

The room was optically cosy and quiet clean.

Cons:

It's an old hotel / building. Windows are old and poor in sound protection so you hear very clearly what is going on outside. In my opinion to expensive in what you get for your money. I would rate it at maximum 3 stars. I was a bit disappointed to be franc.

2026-04-21 • via Nuitee
T
Toni • solo_traveller • de
6
2026-04-20 • via Nuitee
J
Johannes • solo_traveller • de
8
2026-04-19 • via Nuitee
N
Nino • family_with_children • it
8
2026-04-19 • via Nuitee
R
René • extended_group • ch
8
Pros:

Die Lage ist perfekt. Das Frühstücksbuffet bietet grosse Auswahl. Preis-Leistung absolut okay. Ich würde jederzeit wieder einchecken.

2026-04-19 • via Nuitee
C
Céline Delia • extended_group • ch
9
Immer wieder gerne.
Pros:

Super Lage, nettes Personal, sehr leckeres und grosszügiges Frühstück.

Cons:

Parkplätze sind mit dem Einkaufszentrum zusammen. Es ist daher etwas überfüllt und mit Wartezeiten zu rechnen.

2026-04-18 • via Nuitee
J
Jan • family_with_children • de
8
Pros:

Lage, Sauberkeit,Personal sehr freundlich

Cons:

Zimmer war sehr warm, Klimaanlage war nicht einzuschalten

2026-04-18 • via Nuitee
E
Eni • couple • ch
9
2026-04-18 • via Nuitee
C
Clotilde • solo_traveller • fr
9
2026-04-17 • via Nuitee
G
Gabriela • couple • ch
10
Wir waren zwei Nacht, das späte Aus-Checken um 12Uhr haben wir sehr geschätzt
Pros:

Tolle Lage, ständig eine Ansprechperson an der Rezeption

Cons:

alles super

2026-04-16 • via Nuitee
K
Katrin • solo_traveller • de
8
2026-04-16 • via Nuitee