Mercure Hotel Freiburg am Münster

Hotels
•
Mercure
8.3 (3848 reviews)
Auf der Zinnen 1 , Freiburg im Breisgau , de

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast options
Cons:
High parking fees
Cleanliness issues
Expensive prices

Categories

Cleanliness
7.63
The cleanliness was reported to be lacking, with dust and unclean items in some rooms.
Service
9.1
Several guests praised the friendly staff, especially the receptionists who provided helpful advice.
Location
9.14
The location was frequently mentioned as excellent, being close to the city center and transportation.
Room Quality
8.09
Rooms were generally nice, but some comments about comfort in bedding were noted.
Amenities
8.12
Amenities such as breakfast and parking received mixed reviews, with good offerings but noted high prices.
Value for Money
7.58
Many guests felt the price was high compared to what was offered, affecting perceived value.
Food and Beverage
8.13
Breakfast options were good but considered expensive by some guests.
Overall Experience
8.6
Overall experience was positive, with many guests expressing a desire to return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 00:29

Property Description

Luxurious Accommodation
Experience the comfort of spacious rooms at Mercure Hotel, just steps away from Freiburg Minster. Enjoy modern amenities and a relaxing ambiance for a perfect stay.

Culinary Delights
Indulge in the flavors of the Baden region at "The Flave" restaurant. From local dishes to fine wines, savor a variety of culinary delights in a charming setting with a terrace.

Convenience and Relaxation
Stay connected with Wi-Fi, unwind in the library with a book, or utilize the self-service business center. Explore the nearby Augustinerplatz Square and Historisches Kaufhaus for a memorable experience.

Book now for an unforgettable stay at Mercure Freiburg am Münster.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MLH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 22 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.3
Based on 3848 reviews
Cleanliness: 7.63
Service: 9.1
Location: 9.14
Room Quality: 8.09
Amenities: 8.12
Value for Money: 7.58
Food and Beverage: 8.13
Overall Experience: 8.6
A
Andrew • couple • fr
10
Parfait !
Pros:

Idéalement situé, quasiment dans le centre ville.
Parking voiture dessous l’hôtel avec ascenseur permettant l’accès direct.
Chambre spacieuse.

2026-05-30 • via Nuitee
C
Christian • extended_group • de
9
2026-05-30 • via Nuitee
I
Isabelle • solo_traveller • de
8
2026-05-29 • via Nuitee
S
Susanne • couple • de
8
2026-05-29 • via Nuitee
C
Corine • couple • ch
7
Pros:

Die Lage vom Hozel ist super!

Cons:

Preis/Leistung

2026-05-28 • via Nuitee
A
Ayfer • couple • tr
10
Temiz,rahat,yeri çok kolay ve temiz bir otel
2026-05-28 • via Nuitee
J
Jens • couple • de
10
Rundum gelungen
Pros:

Tolle Lage in der Innenstadt, freundlicher Service und dazu gute Parkmöglichkeiten. Wir kommen gerne wieder.

2026-05-27 • via Nuitee
A
Adrien • couple • fr
1
PUNAISES DE LITS!!!
Cons:

Absence de savon dans la douche à notre arrivée .
Chambre infestée de PUNAISES DE LITS .

2026-05-27 • via Nuitee
A
Annette • solo_traveller • de
9
Ich komme wieder. War auch schon öfter dort.
Pros:

Alles bestens.

Cons:

War alles gut.

2026-05-26 • via Nuitee
A
Andreas • couple • ch
8
2026-05-26 • via Nuitee
R
Reinier • couple • nl
6
Prima loctie voor kort verblijf op koelere dagen. Uitstekend voor verkenning van de gezellige stad.
Pros:

De locatie aan de grens van de Altstadt is super, je bent direct in het centrum. Parkeren in de garage eronder kan overdag een probleem zijn maar wij waren wat later, dus geen probleem. Alleen de ingang vinden was lastiger, die is gelijk om de hoek waar je naar binnen rijdt. Het ontbijt was gevarieerd en voldoende. Vers brood, veel vleeswaren en warme gerechten. De kamer zelf is schoon, alhoewel de douche een ontkalkbeurtje kan hebben, maar dat is ook eigen aan het stroeve ontwerp. Je glijdt tenminste niet uit.

Cons:

Het was een warme dag en de airco deed niet veel/niets. Had eerst een kamer onder het dak aan de westzijde, waar de zon vol op stand en dat was niet te doen van de warmte. Andere kamer gevraagd op een andere verdieping en de oostzijde, die was een stuk koeler. Maar je bent afhankelijk van het kantelraam, de airco doet niet niet. Toen wij terug liepen naar het hotel hadden alle gasten hun raam open staan, dat betekent dat de airco gewoon in het geheel niet werkt. De hotelbar is blijkbaar structureel gesloten, zo ook toen wij er waren. De gangen liggen vol met papiertjes en pluisjes, kennelijk in lange tijden niet gestofzuigd.

2026-05-26 • via Nuitee
K
Katinka • family_with_children • hu
9
Mindenkinek ajánlom.
Pros:

A reggeli bőséges választékkal rendelkezett, a szállás a belvároshoz közel, ideális helyen.

Cons:

A kávét nem pótolták a takarításkor.

2026-05-26 • via Nuitee
S
Stefano • couple • ch
8
2026-05-25 • via Nuitee
R
Ralph • couple • de
8
Gute Location, perfekt für Reisen/Ausflüge mit dem Auto
Pros:

perfekte Lage um sowohl Freiburg als auch die Umgebung und das Elsass zu erkunden. Parkhaus grosszügig und schnell erreichbar.
Top Aussicht aus dem Zimmer!

2026-05-25 • via Nuitee
F
Frauke • extended_group • de
8
2026-05-25 • via Nuitee
R
Raoul • couple • lu
4
2026-05-25 • via Nuitee
R
Raphael • solo_traveller • ch
8
2026-05-25 • via Nuitee
R
Ralf • solo_traveller • de
8
2026-05-24 • via Nuitee
R
rezart • family_with_children • al
9
2026-05-24 • via Nuitee
Y
Yvette • couple • fr
8
Pros:

Central to the city Nearby beautiful park for my dog

Cons:

The busy toad next to itffhhfji. But I must admit that with the windows closed you couldn’t hear the road

2026-05-24 • via Nuitee