Mercure Hotel Freiburg am Münster

Hotels
•
Mercure
8.3 (3665 reviews)
Auf der Zinnen 1 , Freiburg im Breisgau , de

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast options
Cons:
High parking fees
Cleanliness issues
Expensive prices

Categories

Cleanliness
7.63
The cleanliness was reported to be lacking, with dust and unclean items in some rooms.
Service
9.1
Several guests praised the friendly staff, especially the receptionists who provided helpful advice.
Location
9.14
The location was frequently mentioned as excellent, being close to the city center and transportation.
Room Quality
8.09
Rooms were generally nice, but some comments about comfort in bedding were noted.
Amenities
8.12
Amenities such as breakfast and parking received mixed reviews, with good offerings but noted high prices.
Value for Money
7.58
Many guests felt the price was high compared to what was offered, affecting perceived value.
Food and Beverage
8.13
Breakfast options were good but considered expensive by some guests.
Overall Experience
8.6
Overall experience was positive, with many guests expressing a desire to return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 00:29

Property Description

Luxurious Accommodation
Experience the comfort of spacious rooms at Mercure Hotel, just steps away from Freiburg Minster. Enjoy modern amenities and a relaxing ambiance for a perfect stay.

Culinary Delights
Indulge in the flavors of the Baden region at "The Flave" restaurant. From local dishes to fine wines, savor a variety of culinary delights in a charming setting with a terrace.

Convenience and Relaxation
Stay connected with Wi-Fi, unwind in the library with a book, or utilize the self-service business center. Explore the nearby Augustinerplatz Square and Historisches Kaufhaus for a memorable experience.

Book now for an unforgettable stay at Mercure Freiburg am Münster.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MLH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 22 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.3
Based on 3665 reviews
Cleanliness: 7.63
Service: 9.1
Location: 9.14
Room Quality: 8.09
Amenities: 8.12
Value for Money: 7.58
Food and Beverage: 8.13
Overall Experience: 8.6
M
Maria Cecilia • family_with_children • fr
10
Pros:

La ubicación es muy buena. Es cómodo, prolijo y el personal muy atento.

Cons:

No tiene frigobar pero hemos solicitado dejar algunas cosas en recepción.

2026-02-14 • via Nuitee
P
Paula • couple • es
10
2026-02-13 • via Nuitee
V
Valérie • family_with_children • ch
10
2026-02-11 • via Nuitee
E
Elisabeth • solo_traveller • ch
9
Einen schönen und entspannten Aufenthalt
Pros:

Die Zentrale Lage

Cons:

Alles war wunderbar.

2026-02-09 • via Nuitee
S
Serkan • solo_traveller • de
10
Pros:

Sehr sauber

2026-02-08 • via Nuitee
M
Marc • family_with_children • lu
10
2026-02-08 • via Nuitee
R
Richard • couple • de
10
Ser Gut
Pros:

Empfang der Gäste und die Ausstattung des Hotels.

2026-01-31 • via Nuitee
J
Julia • solo_traveller • de
8
2026-01-30 • via Nuitee
A
André • solo_traveller • de
10
Tolles Hotel in wunderbarer Lage
Pros:

Schönes Hotel am Rande der Innenstadt/Shopping. Sehr sauber, sehr freundliches Personal, rundum schön war mein Aufenthalt.

2026-01-28 • via Nuitee
V
virgilio manuel • couple • es
7
2026-01-27 • via Nuitee
A
Angélica • couple • es
10
2026-01-27 • via Nuitee
F
Florian • family_with_children • fr
10
2026-01-26 • via Nuitee
D
Daniel • family_with_children • ch
8
2026-01-26 • via Nuitee
Y
Yehuda • family_with_children • il
8
Pros:

מיקום מרכזי

Cons:

לא נתנו לנו לשבת בלובי
אמרו שמותר רק עד 22:00

2026-01-24 • via Nuitee
D
Doris • family_with_children • ch
9
Pros:

Son emplacement et la disposition intérieure

Cons:

Tout était en ordre

2026-01-24 • via Nuitee
M
Mustafa Eren • family_with_children • tr
7
İyi konum , iyi otopark, yeterli yemek.yetersiz oda büyüklüğü .
Pros:

Konumu ve otopark kısmı efsana . Çok iyi direk alışveriş sokağının başında heryere gidiş kolay.yemek yeterli.

Cons:

Odalar çok çok küçük

2026-01-23 • via Nuitee
J
Johannes • family_with_children • ch
9
2026-01-21 • via Nuitee
I
Ian • family_with_children • de
10
2026-01-21 • via Nuitee
C
Claudia • couple • de
8
Rundum zufrieden.
Pros:

Die Lage des Hotels ist prima, zentral Nähe Altstadt gelegen, das meiste ist fußläufig zu erreichen. Hotel ist mit dem PKW gut zu erreichen, gleich nebenan ist ein Parkhaus, die Bezahlung konnte im Hotel erledigt werden. Zimmer ordentlich und nett eingerichtet.

Cons:

Wir hatten nichts zu bemängeln.

2026-01-20 • via Nuitee
N
Nadine • couple • de
5
Pros:

Sehr zentral gelegen .

Cons:

Mobiliar abgenutzt .
Sofa mit Flecken. Bad sehr sauber.
Frühstück war ok. Bei einem Preis von 300 € die Nacht für ein Zimmer hätte ich mehr erwartet .

2026-01-20 • via Nuitee