Mercure Hotel Freiburg am Münster

Hotels
•
Mercure
8.3 (3665 reviews)
Auf der Zinnen 1 , Freiburg im Breisgau , de

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast options
Cons:
High parking fees
Cleanliness issues
Expensive prices

Categories

Cleanliness
7.63
The cleanliness was reported to be lacking, with dust and unclean items in some rooms.
Service
9.1
Several guests praised the friendly staff, especially the receptionists who provided helpful advice.
Location
9.14
The location was frequently mentioned as excellent, being close to the city center and transportation.
Room Quality
8.09
Rooms were generally nice, but some comments about comfort in bedding were noted.
Amenities
8.12
Amenities such as breakfast and parking received mixed reviews, with good offerings but noted high prices.
Value for Money
7.58
Many guests felt the price was high compared to what was offered, affecting perceived value.
Food and Beverage
8.13
Breakfast options were good but considered expensive by some guests.
Overall Experience
8.6
Overall experience was positive, with many guests expressing a desire to return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 00:29

Property Description

Luxurious Accommodation
Experience the comfort of spacious rooms at Mercure Hotel, just steps away from Freiburg Minster. Enjoy modern amenities and a relaxing ambiance for a perfect stay.

Culinary Delights
Indulge in the flavors of the Baden region at "The Flave" restaurant. From local dishes to fine wines, savor a variety of culinary delights in a charming setting with a terrace.

Convenience and Relaxation
Stay connected with Wi-Fi, unwind in the library with a book, or utilize the self-service business center. Explore the nearby Augustinerplatz Square and Historisches Kaufhaus for a memorable experience.

Book now for an unforgettable stay at Mercure Freiburg am Münster.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MLH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 22 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.3
Based on 3665 reviews
Cleanliness: 7.63
Service: 9.1
Location: 9.14
Room Quality: 8.09
Amenities: 8.12
Value for Money: 7.58
Food and Beverage: 8.13
Overall Experience: 8.6
B
Basam Salman • family_with_children • de
10
Pros:

War sehr sehr schön

2026-03-07 • via Nuitee
S
Schumacher • family_with_children • de
8
Pros:

Zentrale Lage und gutes Frühstück

2026-03-05 • via Nuitee
V
Victoria • family_with_children • es
10
2026-03-05 • via Nuitee
D
Dongmei • couple • cn
9
整体不错，前台服务态度好
Pros:

位置很好，窗景好

Cons:

服务员收拾房间卫生，收走了孩子攒的瓶子（可以回收换钱的），孩子不高兴😫

2026-03-04 • via Nuitee
M
Manfred • couple • de
8
2026-03-03 • via Nuitee
B
Bernd • couple • de
8
tolle Stadt
2026-03-01 • via Nuitee
S
Sonja • family_with_children • ch
8
Pros:

Grossartiges Frühstücksbuffet

2026-03-01 • via Nuitee
B
burak • family_with_children • tr
8
Yeterli bir otel. Fransaya göre biraz pahalıydı kahvaltıyı dşarda etmeyi tercih ettik
Pros:

Merkeze oldukça yakın .Altında Public bir otopark var . Dağ manzarası sabah güzel gözüküyordu .

2026-03-01 • via Nuitee
M
mbrixen • solo_traveller • it
9
2026-02-28 • via Nuitee
A
anthony • family_with_children • fr
8
2026-02-28 • via Nuitee
T
Thomas • family_with_children • de
8
2026-02-27 • via Nuitee
G
Guisbert • family_with_children • de
9
2026-02-27 • via Nuitee
D
Dongmei • couple • cn
8
2026-02-27 • via Nuitee
S
Saskia • solo_traveller • de
9
2026-02-26 • via Nuitee
A
Axel • couple • de
8
2026-02-25 • via Nuitee
K
Kseniya • couple • de
9
2026-02-24 • via Nuitee
H
Heinz • couple • de
8
Gutes Stadthotel
Pros:

renoviertes Hotel, tolle Lage, freundliche Mitarbeit, gutes Frühstück!

Cons:

teilweise ist Zimmerausstattung in die Jahre gekommen - aber trotzdem alles gut und kein Hindernis, dieses Hotel nochmals zu buchen :-)

2026-02-24 • via Nuitee
N
NICOLETTE • couple • nl
10
2026-02-23 • via Nuitee
D
Daniela • family_with_children • de
9
Pros:

Very nice and friendly staff (they went out of their way on specific inquiries), comfortable room and great location (with very good restaurants and the old town around the corner). It was a great stop over. The underground parking was really convenient too.

Cons:

The complex in which the hotel shan't look nice but not something that would affect our stay.

2026-02-22 • via Nuitee
R
Roline • couple • nl
10
Een prettig hotel met alles erop en eraan!
Pros:

Het hotel ligt midden in de stad!
Ook erg fijn dat er een parkeergarage onder het hotel is.
Ontbijt buffet was ook geweldig.

Cons:

De kamers zijn heel erg warm.

2026-02-22 • via Nuitee