Mercure Hotel Freiburg am Münster

Hotels
•
Mercure
8.3 (3790 reviews)
Auf der Zinnen 1 , Freiburg im Breisgau , de

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast options
Cons:
High parking fees
Cleanliness issues
Expensive prices

Categories

Cleanliness
7.63
The cleanliness was reported to be lacking, with dust and unclean items in some rooms.
Service
9.1
Several guests praised the friendly staff, especially the receptionists who provided helpful advice.
Location
9.14
The location was frequently mentioned as excellent, being close to the city center and transportation.
Room Quality
8.09
Rooms were generally nice, but some comments about comfort in bedding were noted.
Amenities
8.12
Amenities such as breakfast and parking received mixed reviews, with good offerings but noted high prices.
Value for Money
7.58
Many guests felt the price was high compared to what was offered, affecting perceived value.
Food and Beverage
8.13
Breakfast options were good but considered expensive by some guests.
Overall Experience
8.6
Overall experience was positive, with many guests expressing a desire to return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 00:29

Property Description

Luxurious Accommodation
Experience the comfort of spacious rooms at Mercure Hotel, just steps away from Freiburg Minster. Enjoy modern amenities and a relaxing ambiance for a perfect stay.

Culinary Delights
Indulge in the flavors of the Baden region at "The Flave" restaurant. From local dishes to fine wines, savor a variety of culinary delights in a charming setting with a terrace.

Convenience and Relaxation
Stay connected with Wi-Fi, unwind in the library with a book, or utilize the self-service business center. Explore the nearby Augustinerplatz Square and Historisches Kaufhaus for a memorable experience.

Book now for an unforgettable stay at Mercure Freiburg am Münster.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MLH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 22 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.3
Based on 3790 reviews
Cleanliness: 7.63
Service: 9.1
Location: 9.14
Room Quality: 8.09
Amenities: 8.12
Value for Money: 7.58
Food and Beverage: 8.13
Overall Experience: 8.6
W
Wilma • solo_traveller • de
7
2026-05-09 • via Nuitee
S
Susanne • family_with_children • de
4
Ich würde das Hotel nicht mehr buchen, für den Service und das Zimmer war es auch einfach zu teuer.
Cons:

Das Zimmer war ultra heiß, man konnte das Fenster nur kippen, an Schlaf war fast nicht zu denken. Die Heizung haben wir natürlich ausgestellt, aber wir haben keine Luft oder Abkühlung ins Zimmer bekommen. Und es war ein sehr Warmfrühlingstag.
Das Personal hat nur mit den Achseln gezuckt, und gemeint, wir sollen die Heizung ausmachen. Toller Tipp! Auch ansonsten waren sie sehr desinteressiert und nicht kompetent.

2026-05-07 • via Nuitee
S
Silvia • couple • ch
8
Kommen gerne wieder
Pros:

Zentrale Lage

Cons:

Nichts zu bemängeln

2026-05-07 • via Nuitee
S
SA • extended_group • de
8
Super zentral und komfortabel!
Pros:

Lage war top, Zentral gelegen, Münster war Fußläufig, Parhaus direkt nebenan. Mit Hund auch kein Problem. Alles super und haben uns wohl gefühlt! Kommen wieder!

Cons:

Die Klima ging leider nicht und wir fanden das Frühstück zu teuer.

2026-05-05 • via Nuitee
B
Brigitte • couple • ch
7
normaler Standard .
Cons:

Personal etwas muffelig - kein Gefühl, dass man Gast ist

2026-05-04 • via Nuitee
L
Lea • couple • fr
9
Pros:

Bel hotel, simple et efficace. Emplacement parfait pour visiter la ville a pied. Parking public sous l'hotel avec un tarif avantageux pour ceux qui resident a l'hotel. Personnel sympa qui fait meme l'effort de parler francais.

Cons:

le prix general est un peu cher, mais vu son emplacement ideal et sa facilite de parking cela compense.

2026-05-04 • via Nuitee
M
Marc • family_with_children • lu
8
2026-05-04 • via Nuitee
A
Anne-Kathrin • couple • ch
9
2026-05-04 • via Nuitee
T
Tanya • family_with_children • be
7
2026-05-03 • via Nuitee
I
Ingeborg • couple • de
8
Wir hatten einen sehr schönen Aufenthalt.
Pros:

Die Lage des Hotels ist optimal, 5 Min. bis zum Münster bzw. zur Altstadt und 5 Min. bis zur Schwebebahn. Das Frühstück ist sehr gut. Ein sehr freundliches Personal kümmert sich um jeden Wunsch.

2026-05-03 • via Nuitee
M
martina • couple • de
9
Super Hotel für einen Cityaufenthalt
Pros:

Super Lage- Tiefgarage dabei- nettes Personal- saubere und moderne Raumgestaltung- immer wieder

2026-05-03 • via Nuitee
L
Lars Olaf • couple • de
8
2026-05-02 • via Nuitee
M
Matthias • solo_traveller • de
8
2026-05-02 • via Nuitee
D
Diaz • couple • es
10
2026-05-02 • via Nuitee
G
Giovanna • solo_traveller • it
9
Pros:

Posizione comodissima per centro, con parcheggio a pagamento sotto l hotel

Cons:

Troppo caldo in stanza, necessaria aria condizionata ad aprile

2026-05-02 • via Nuitee
A
Azad • solo_traveller • de
6
2026-05-01 • via Nuitee
F
Frank • family_with_children • de
8
2026-04-30 • via Nuitee
• couple • ch
8
2026-04-30 • via Nuitee
R
Roland • couple • de
7
Jederzeit wieder.
Pros:

Lage sehr gut.

2026-04-29 • via Nuitee
V
Valler • solo_traveller • it
10
Pros:

Posizione ottima vicinissima al centro. Garage pubblico disponibile sotto la struttura con alcuni slot riservati agli ospiti dell'hotel, entrando a sx.

Cons:

Poco visibile dall'esterno, ci sono solo 2 cartelli appesi in alto ma non visibili stando in auto. Persone di passaggio, molto gentili, mi hanno aiutato a trovarlo.

2026-04-29 • via Nuitee