Bandarawela Hotel

Hotels
8.2 (119 reviews)
Bandarawela Hotel No. 14, Welimada Road, Uva Province , Bandarawela , lk

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Historical ambiance
Cons:
Basic rooms
Noise from nearby mosque
Outdated bathroom

Categories

Cleanliness
7.55
The bathroom was outdated and had maintenance issues, affecting the overall cleanliness perception.
Service
8.55
Staff were friendly and attentive, contributing positively to the stay experience.
Location
8.55
The hotel's historical context contributes to its attractive location.
Room Quality
7.55
Rooms were basic and small, with some noise issues affecting comfort.
Amenities
8.55
Standard amenities for the hotel category, but lack of a swimming pool noted.
Value for Money
8.05
Generally good value, but some elements could have been improved.
Food and Beverage
8.55
Food was positively highlighted, enhancing the overall appeal.
Overall Experience
8.25
Overall stay was pleasant, with some issues but good service and food.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 04:04

Property Description

Colonial Style Mountain Resort: Nestled in the picturesque Uva Province of Sri Lanka, Bandarawela Hotel is a charming colonial style mountain resort that offers a unique blend of history and comfort.

Recreation and Dining: Guests can indulge in a variety of activities including tennis, badminton, and billiards, or unwind in the fitness room. The hotel's main restaurant serves a delectable array of eastern and western dishes with stunning views of the tea plantations. The bar and lounge are perfect for enjoying refreshing drinks and live music.

Comfortable Accommodation: The well-appointed rooms at Bandarawela Hotel feature modern amenities such as air conditioning, TV, radio, and a hairdryer. Additionally, hired drivers of in-house guests enjoy complimentary accommodation and meals.

Experience the perfect blend of luxury and tranquility at Bandarawela Hotel. Book your stay now and create unforgettable memories amidst the lush mountains of Sri Lanka.

Important information:

Please present the same credit card used to guarantee your booking when checking in or making payment at the hotel.

If you are making payment using another cardholder's credit card, please provide the following to the hotel prior to your arrival:

1) Authorization letter with cardholder's signature
2) Copy of the cardholder's card (front and back of card with cardholder's signature)
3) Copy of the cardholder’s passport or driver’s license

Please note that the hotel may contact the cardholder for verification purposes.

Peak Period (20th Dec. 2017 - 15th Jan. 2018)
Special Offer Policy: No Amendments, No cancelations can be made. The reservations made are nontransferable. If canceled, amended or no-show 100% of the total stay will be charged.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMB

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for 35% of the adult rate per person per night when using an existing bed.
    Children up to and including 2 years old stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 119 reviews
Cleanliness: 7.55
Service: 8.55
Location: 8.55
Room Quality: 7.55
Amenities: 8.55
Value for Money: 8.05
Food and Beverage: 8.55
Overall Experience: 8.25
S
Sherrine • extended_group • au
10
A wonderful experience even though it was only for 1 day. Will definitely visit again.
Pros:

The staff and the boss, Mr. Ratwatte, who were super quick to respond to any request. We requested a change of room due to my sister-in-law not being very mobile, and this was done immediately. I also requested a heater as I felt the cold, and this too was provided.
The breakfast was excellent, as was the lunch which I had with friends - Sri Lankan rice & curry - the best meal I had in my two week stay in Sri Lanka.

Cons:

I have nothing negative to say.

2026-01-10 • via Nuitee
M
Mangaladarshan • solo_traveller • lk
5
Decent stay but not worth the price.
Pros:

Centrally located and very helpful staff.

Cons:

Rooms are still in 1926. Very basic and very old. Could be better furnished to match 2026 convenience.

2026-01-03 • via Nuitee
D
David • couple • fr
8
2026-01-03 • via Nuitee
S
sivanandam • extended_group • ca
8
Overall - Stay was pleasant as expected.
Pros:

food was good

Cons:

The bath Tub was scary.... was making loud noises when you step in and move within the tub.

2025-12-09 • via Nuitee
P
Petr Houba • extended_group • cz
10
2025-12-01 • via Nuitee
M
Martina • couple • cz
10
stroj času
Pros:

Historické autentické místo s koloniální atmosférou, krásně a pečlivě udržované s voskovanými naleštěnými podlahami.

2025-11-23 • via Nuitee
S
Samantha • family_with_children • gb
7
Simple stay in Bandarawela. Friendly staff
Pros:

Staff were friendly and attentive. Outside grounds were nice. Comfortable bed.

Cons:

The rooms were basic. No fridge. Very dark

2025-10-09 • via Nuitee
O
Odette Beekman • family_with_children • nl
7
Pros:

Old colonial hotel

Cons:

The calls from the mosque. Small rooms. Norse from other rooms. Outdated bathroom. No swimming pool.

2025-10-03 • via Nuitee
S
SAAD • family_with_children • kw
10
2025-09-18 • via Nuitee
I
I • family with young children • mv
7
Good
2025-06-09 • via Nuitee
R
Rukshan
10
Pros:

Great accommodation, good food and pleasant stay

2025-04-10 • via Nuitee
D
Don
10
Pros:

Old world charm! Though some modernization needed I hope new owners will do it thoughtfully so that it will not take away thr historical value of the hotel.

2025-02-25 • via Nuitee
S
Sunethra • family with young children • au
9
Superb
2025-02-02 • via Nuitee
J
Jane • family with young children • gb
6
Fascinating
Pros:

Liked the history, we knew the facilities would be more basic and old-fashioned and we liked this. Food generally good. Friendly staff. Liked the tortoises!

Cons:

One of our evening meals was very average and the starters and mains arrived together so we had to send the mains back. But we would go again. We understand that a refurbishment of some rooms is planned. Hopefully this is sensitively done without distracting from the historical significance and feel of the buildings.

2025-01-18 • via Nuitee
P
Patricia • solo traveller • au
10
Excellent location. Exceptional service
Pros:

The staff were very courteous and helpful. I needed packed lunches. And my medication stored in the fridge. They were always there to assist

Cons:

A small fridge in the room would have helped

2025-01-16 • via Nuitee
M
Mary • solo traveller • gb
6
A touch of the 'old colonial' in the centre of town.
Pros:

I loved the old style of the hotel and the way the rooms were built round a courtyard. The hotel is definitely very old, but it has made the most of its old historic attributes - I even had a huge bath in my bathroom.

Cons:

The men on reception were glum and slow. They need a course in smiling and dealing cheerily with people.

2025-01-12 • via Nuitee
A
Amit • family with young children • in
4
Disappointing
Pros:

Location of hotel & Staff was good. Surrounding of hotel, can give you a great feeling.

Cons:

Its a heritage property having history of more than 100 years, but the building of the hotel is not well maintained. Rooms need renovation. Modern facilities needs to be added. Other than Staff and location , nothing was good. Food menu needs to be reviewed.

2025-01-07 • via Nuitee
A
Arvind • family with young children • sg
7
Good
2025-01-02 • via Nuitee
L
Lal • family with young children • au
6
average
Pros:

staff food close to facilities train station

Cons:

rooms are not modern bathroom was very old and hot water was not continuous . no ac in my room but it doesnt matter as weather was cool

2025-01-01 • via Nuitee
A
Arosh • family with young children • lk
1
Bad
2024-12-30 • via Nuitee