The Accord Metropolitan

Hotels
Independent
35, GN Chetty Road, T Nagar, Chennai, Tamil Nadu, 600017 , Chennai , IN

Facilities

Elevator
Fitness facilities
Conference space
Television in common areas
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
Porter/bellhop
Express check-out
Limo or town car service available
See all facilities

Review Highlights

Pros:
Good food
Friendly & helpful staff
Spa service
Cons:
Cleaning can be better in the bathroom
Room and facilities were not that great

Categories

Cleanliness
7.41
Cleaning can be better in the bathroom.
Service
8.88
Spa staff provided a good service and staff are friendly & helpful.
Location
8.42
Standard quality for this hotel tier.
Room Quality
7.37
Room and facilities were not that great.
Amenities
8.4
Standard quality for this hotel tier.
Value for Money
8.36
Standard quality for this hotel tier.
Food and Beverage
8.41
Good food and dining experience.
Overall Experience
8.38
Overall a great place with good staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:25

Property Description

Spa and Wellness Retreat: Indulge in rejuvenating massages, body treatments, and facials at our full-service spa. Relax in the spa tub or sauna, and stay active at the 24-hour fitness center.

Culinary Delights: Experience a gastronomic journey at The Brick Oven or opt for 24-hour room service for a cozy night in. Savor snacks at the cafe and unwind with a drink at the bar/lounge.

Luxurious Accommodations: Retreat to our plush guestrooms with LED TVs, premium bedding, and elegant bathrooms. Stay connected with complimentary wired and wireless internet, and enjoy a range of entertainment options.

Immerse yourself in luxury at The Accord Metropolitan. Book now for a central Chennai location and unparalleled hospitality.

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Contactless check-out is available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAA

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

Cleanliness: 7.41
Service: 8.88
Location: 8.42
Room Quality: 7.37
Amenities: 8.4
Value for Money: 8.36
Food and Beverage: 8.41
Overall Experience: 8.38
Y
Yanana friends
8
Pros:

Very convenient location near shopping area and dining. Staff were exceptional and very helpful. Rooms were very clean. Washrooms seems a little dated but everything operated well. No complaints.

2025-09-29 via Nuitee
M
Mr S family
8
Pros:

Spa staff provided a good service

2025-09-27 via Nuitee
S
Suganthy
8
Pros:

They upgraded our room.
Good food. Comfortable stay.

2025-09-13 via Nuitee
V
Verified traveler
8
Good
Pros:

Friendly & helpful staff.
Cleaning can be better in the bathroom.
Good food.

2025-09-06 via Nuitee
J
jyothsna
2
Pros:

Room and facilities were not that great

2025-08-29 via Nuitee
M
Mohan family
10
Pros:

Great place with great staffs

2025-08-06 via Nuitee
D
Devesh family
10
Pros:

Nice clean property with friendly and attentive staff

2025-07-03 via Nuitee
D
Debarsish family_with_children
6
Pros:

The property is not well maintained. Bathroom fixtures, tables, cabinets and closets are dated. Staff appears to be very helpful but there is not much coordination amongst them. They are very courteous. Food is over priced, doesn’t deliver on the expected value.

2025-07-01 via Nuitee
N
Nagarajan
8
Pros:

Overall staff were friendly, buffet break fast was good, in room dining service was good. Housekeeping staff was very courteous . I enjoyed my stay.

One request : The rain shower is too strong . The flow of water must be reduced. Also there should be a note how the rain faucet can be used .

2025-06-13 via Nuitee
S
Srinivasan partner
10
Pros:

I have stayed here two times and it has been a pleasant experience both times. D. Valentina and her team Juju took care of us like a family. All staff were super respectful and go to great lengths to keep you happy. I will highly recommend this hotel.

2025-06-03 via Nuitee
C
Chandrasekhar
10
Pros:

All good. Keep it up

2025-05-11 via Nuitee
C
Carmel family
10
Pros:

Very friendly and helpful staff. Delicious food. Spa, hairdressing facilities all the basic needs were there. No need to go elsewhere which was very convenient

2025-04-23 via Nuitee
M
Maxime
10
Pros:

Best hotel of my trip in India so far. Comfortable beds, spacious rooms, great food and excellent service. Would stay here again

2025-04-01 via Nuitee
P
Purushothaman partner
10
Pros:

Accord Metropolitan hotel is excellent and friendly staff. Generally excellent.

2025-03-21 via Nuitee
R
Radhika partner
6
Pros:

Everything was good but most importantly the communication part. As we had to check out very early in the morning, we decided to pay the full amount the previous night in order to avoid any delay. Well only to know that while we were returning the keys to the front desk, one person there mentioned that we need to pay the tariff for the room. The front hotel staff could have mentioned the same to us to avoid any inconvenience to us the next morning. There was a lack of communication and also giving us the correct invoice. Because S mishap, we were delayed for our Grihapravesham function, as family and friends were waiting for us.

2025-03-15 via Nuitee
I
Irfan friends
10
Pros:

Best hotel i have ever stayed

2025-03-10 via Nuitee
M
MITHILA
10
Pros:

Convenient location. Excellent food and service

2025-03-04 via Nuitee
K
Krithika family
10
Pros:

Location and staff

2025-02-17 via Nuitee
F
Firas family
6
Pros:

The accord hotel is a decent hotel but definitely not a 5 star. The rooms need refurbishment and were a bit smelly (dampness). The Wifi was really bad and weak. The staff were so slow but helpful and friendly.

Check in was strange and slow and check out was equally slow. Breakfast options were available but limited continental food and the service was extremely slow. They do have a nice rooftop restaurant with good food and live music.

Overall they need to invest in refurbishing the rooms, train staff to be quicker...chnage their check-in procedure as they make guests feel they dont trust the immigration authorities at the airport and that qe have to preaent our documents, visa and show them the entry stamps.

2025-02-11 via Nuitee
R
Ramana partner
10
Pros:

Friendly Service

2025-02-05 via Nuitee