The Accord Metropolitan

Hotels
Independent
8.2 (112 reviews)
35, GN Chetty Road, T Nagar, Chennai, Tamil Nadu, 600017 , Chennai , IN

Facilities

Meeting rooms
Full-service spa
Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good food
Friendly & helpful staff
Spa service
Cons:
Cleaning can be better in the bathroom
Room and facilities were not that great

Categories

Cleanliness
7.41
Cleaning can be better in the bathroom.
Service
8.88
Spa staff provided a good service and staff are friendly & helpful.
Location
8.42
Standard quality for this hotel tier.
Room Quality
7.37
Room and facilities were not that great.
Amenities
8.4
Standard quality for this hotel tier.
Value for Money
8.36
Standard quality for this hotel tier.
Food and Beverage
8.41
Good food and dining experience.
Overall Experience
8.38
Overall a great place with good staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:25

Property Description

Experience the ultimate blend of luxury and convenience at The Accord Metropolitan, your perfect retreat in the heart of Chennai.

Indulge in Wellness
Unwind at our full-service spa, offering rejuvenating massages, body treatments, and facials. Dive into relaxation with our hot tub, sauna, and 24-hour fitness center, ensuring you stay invigorated throughout your stay.

Culinary Delights Await
Savor international cuisine at The Brick Oven, one of our four exquisite restaurants. Enjoy 24-hour room service or grab a quick snack at our charming coffee shop, while our bar/lounge keeps your favorite drinks at hand.

Effortless Connectivity
With complimentary wired and wireless internet access in all 162 stylish guestrooms, staying connected is a breeze. Our business center and conference space ensure a seamless experience for both leisure and corporate travelers alike.

Book your stay today at The Accord Metropolitan for an unforgettable experience in Chennai!

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAA

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.2
Based on 112 reviews
Cleanliness: 7.41
Service: 8.88
Location: 8.42
Room Quality: 7.37
Amenities: 8.4
Value for Money: 8.36
Food and Beverage: 8.41
Overall Experience: 8.38
Y
Yanana friends
8
Pros:

Very convenient location near shopping area and dining. Staff were exceptional and very helpful. Rooms were very clean. Washrooms seems a little dated but everything operated well. No complaints.

2025-09-29 via Nuitee
M
Mr S family
8
Pros:

Spa staff provided a good service

2025-09-27 via Nuitee
S
Suganthy
8
Pros:

They upgraded our room.
Good food. Comfortable stay.

2025-09-13 via Nuitee
V
Verified traveler
8
Good
Pros:

Friendly & helpful staff.
Cleaning can be better in the bathroom.
Good food.

2025-09-06 via Nuitee
J
jyothsna
2
Pros:

Room and facilities were not that great

2025-08-29 via Nuitee
M
Mohan family
10
Pros:

Great place with great staffs

2025-08-06 via Nuitee
D
Devesh family
10
Pros:

Nice clean property with friendly and attentive staff

2025-07-03 via Nuitee
D
Debarsish family_with_children
6
Pros:

The property is not well maintained. Bathroom fixtures, tables, cabinets and closets are dated. Staff appears to be very helpful but there is not much coordination amongst them. They are very courteous. Food is over priced, doesn’t deliver on the expected value.

2025-07-01 via Nuitee
N
Nagarajan
8
Pros:

Overall staff were friendly, buffet break fast was good, in room dining service was good. Housekeeping staff was very courteous . I enjoyed my stay.

One request : The rain shower is too strong . The flow of water must be reduced. Also there should be a note how the rain faucet can be used .

2025-06-13 via Nuitee
S
Srinivasan partner
10
Pros:

I have stayed here two times and it has been a pleasant experience both times. D. Valentina and her team Juju took care of us like a family. All staff were super respectful and go to great lengths to keep you happy. I will highly recommend this hotel.

2025-06-03 via Nuitee
C
Chandrasekhar
10
Pros:

All good. Keep it up

2025-05-11 via Nuitee
C
Carmel family
10
Pros:

Very friendly and helpful staff. Delicious food. Spa, hairdressing facilities all the basic needs were there. No need to go elsewhere which was very convenient

2025-04-23 via Nuitee
M
Maxime
10
Pros:

Best hotel of my trip in India so far. Comfortable beds, spacious rooms, great food and excellent service. Would stay here again

2025-04-01 via Nuitee
P
Purushothaman partner
10
Pros:

Accord Metropolitan hotel is excellent and friendly staff. Generally excellent.

2025-03-21 via Nuitee
R
Radhika partner
6
Pros:

Everything was good but most importantly the communication part. As we had to check out very early in the morning, we decided to pay the full amount the previous night in order to avoid any delay. Well only to know that while we were returning the keys to the front desk, one person there mentioned that we need to pay the tariff for the room. The front hotel staff could have mentioned the same to us to avoid any inconvenience to us the next morning. There was a lack of communication and also giving us the correct invoice. Because S mishap, we were delayed for our Grihapravesham function, as family and friends were waiting for us.

2025-03-15 via Nuitee
I
Irfan friends
10
Pros:

Best hotel i have ever stayed

2025-03-10 via Nuitee
M
MITHILA
10
Pros:

Convenient location. Excellent food and service

2025-03-04 via Nuitee
K
Krithika family
10
Pros:

Location and staff

2025-02-17 via Nuitee
F
Firas family
6
Pros:

The accord hotel is a decent hotel but definitely not a 5 star. The rooms need refurbishment and were a bit smelly (dampness). The Wifi was really bad and weak. The staff were so slow but helpful and friendly.

Check in was strange and slow and check out was equally slow. Breakfast options were available but limited continental food and the service was extremely slow. They do have a nice rooftop restaurant with good food and live music.

Overall they need to invest in refurbishing the rooms, train staff to be quicker...chnage their check-in procedure as they make guests feel they dont trust the immigration authorities at the airport and that qe have to preaent our documents, visa and show them the entry stamps.

2025-02-11 via Nuitee
R
Ramana partner
10
Pros:

Friendly Service

2025-02-05 via Nuitee