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Facilities
Property facilities
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Health or beauty spa nearby
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Massage services
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Currency exchange
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Hammam
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Non-smoking throughout
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Private check-in/check-out
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Board games/puzzles
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Concierge service
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Allergy-free room
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Kid meals
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Public transport tickets
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Outdoor furniture
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Fruits
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Pet bowls
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Spa/wellness center services
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Beauty Services
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Pet basket
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Manicure
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Pedicure
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Personal trainer
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Happy hour
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Supervised childcare/activities
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Self parking (surcharge)
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Art gallery on site
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Wine release events
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Reception hall
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Covered parking
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Secured parking
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Garage
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Health or beauty spa nearby
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Sofitel Brussels Europe boasts 147 stylish guest rooms and suites with modern amenities, including LCD TVs, free Wi-Fi, and elegant private bathrooms with Balmain toiletries.
Wellness and Dining
Indulge in relaxation at the Hamman or with a rejuvenating massage, stay fit at the modern fitness studio, and savor Belgian specialties at the 1040 restaurant or enjoy artisanal beers at the chic bar.
Convenient Location
Centrally located near major EU institutions and a short metro ride to the historic city center, Sofitel Brussels Europe offers easy access to explore the vibrant city of Brussels. Book now for an unforgettable stay!
Please note that guests are required to show the credit card the booking was made with, or an authorization form signed by the credit card holder if he/she is not traveling along. Otherwise the payment will not be accepted.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
Children up to and including 11 years old stay for free when using an available extra bed.
Children from 12 years old to 17 years old stay for € 50 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Pets
Pets are allowed. Charges may be applicable.
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Parking
Private parking is possible on site (reservation is not possible) and costs EUR 35 per day.
Location
Guest Reviews
The room is big, the bed is OK, the breakfast is excellent. The staff is kind and ready to help.
The hotel is situated next to a very nice park and not very far from the centre.
It is complicated to connect to the WIFI that is supposed to be free.
La vicinanza alla commissione Europea ,i servizi e lo staff disponibile
Die Lage war super. Der Platz ist wunderschön mit einem daneben befindlichen Park.
Bei einem 5 Sterne Hotel hätte ich zumindest eine Flasche Wasser auf dem Zimmer erwartet. Das war wirklich ein bisschen enttäuschend.
Very nice celan rooms. Good location.
Check-in is very long.
Breakfast is way too expensive.
chambre tres propre, tres calme
lit immense agreable
SDB tb
Parking cher
Location and standing
Reception service was confusing as they did not know the immediate surroundings of the hotel. Specifically they ordered a Taxi to go to the EC offices which was 1 minute walking from the hotel
Room service was a microwaveable meal - which inexplicably was cold. There were room service trays on the floor outside of my room when I checked in and the same ones when I checked out - meaning they were there for almost 14 hours? Reception lied and told us breakfast was included in the rate at check in only to charge us at check out. This is not a five star hotel, it barely reaches the standards of a two star. Do not stay here.
I fully prepaid a half-board stay through the official channel, yet I was double-charged for both the room and the food. I was repeatedly asked to pay again at check-in, for dinner, for breakfast, and again at checkout because the booking was allegedly “not visible” in their system.
Even after leaving the hotel, the issue persisted. Duplicate charges remained on my card, and I am still spending time trying to recover the amount that should never have been charged in the first place. Management was contacted, but did not respond.
For a hotel marketed as premium, this level of billing control and follow-up is unacceptable. I would not stay here again.
Alles heerlijke locatie, prettig hotel met aardig personeel
Niets
Tout était bien
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