Las Villas Akumal

Very quite area

Great stay, clean rooms, friendly staff ! This Villa exceeded our expectations !

Wonderful location, pristine, well-equipped rooms, quiet and peaceful. Perfect home base for our Riviera Maya vacation.

The foodservice staff could hardly speak any English. Went to restaurant and asked for a cup of coffee. Informed after waiting for 25 minutes for a refill that there was none forthcoming. The staff informed me no refills per purchase of a cup of coffee. I paid them 1 USD for their beverage service which considering it did not consist of a refill was adequate. It seems that management has no clue about beverages and hospitality. All surrounding restaurants provided refills when ordering coffee as do most everywhere. Quite unbelievable. Frankly have traveled all over the world and never had this kind of experience. Amateurs at best. Insulting to any traveler!

Did not have a continental breakfast included.

Lizbeth and the rest of the staff were welcoming, kind and so accommodating! I enjoyed one of the best massages I’ve had - thank you Luce! The rooms were clean and well stocked. The beds were really comfortable and the A/C worked well too. There were a few minor problems that were attended to right away and we were offered a room update without hesitation. A highly recommended resort!

Surprised that our rental unit belonged to someone, like a timeshare or condo.
Only one place near to eat so had to drive for dinner and breakfast. The "hotel" restaurant was unappealing.
Swimming pool was nice but beach was rocky and difficult to get into deep water.

Las Villas is a great place to enjoy a quiet piece of paradise.

Beautiful!!

The staff was plenty helpful the water was hot and the room and property was clean, nice beach, BUT that’s where the positive stops. I arrived early and I know for a fact that my room was empty the day before. I understand policy is 3 PM Check in but even 10 min early is not aloud. Most condo or hotels will try and accommodate but there is NO FLEXIBILITY. The room has almost all the pots and pans locked up so basically a hotel not condo. Only one Restaurant within walking distance, and the taxi drivers held a person completely hostage!! Completely ridiculous!! $50 USD to ride 5min !! more than 1x. The noise in the next room was very load it sounded like an open window right through the AC vent.
I have traveled to 7 location prior and this location was definitely the low point. I would never stay here again

No complaints. I ordered breakfast one day, and it arrived warm and on time. Las Villas recommended a local restaurant (Jungle Fish), which was tasty. However, be prepared Las Villas is situated within new homes, VRBOs, and other rental property...meaning only one restaurant in this five block road. However, the access to a private beach meant that one can stroll about 1 km to the north where you have a continuous selection of beaches from which to choose.

Its a beautiful and quiet property. The villa was beautiful and very spacious. It had 2 full bedrooms with 2 full bathrooms, kitchen, and living room. Its great for families with children. Location is about 30 minutes from Playa del Carmen.

Beautiful property. The building feels old. We had a non ocean view to start and couldn’t stay in the room bc they don’t actually have AC it’s like circulates from the ocean view rooms. Things like the toilet were raised in a platform. It also really activated my asthma and I had a lot of breathing trouble the whole time I was here. Probably bad circulates air not clean vents. The ocean view is better but still activated my asthma. Huge hassle changing rooms and charged us WAY MORE each night even though they didn’t have ac in the other rooms as advertised. I am fluent in Spanish but I felt intentionally misunderstood here and really struggled with the staff at the office. Had a WONDERFUL experience with the security guards. They gave us amazing recommendations for places to eat and visit. We also got to see a turtle nest on the beach and talk to the researchers that came around each night. It was an experience I wouldn’t choose this place again.

What a gem. Have stayed here about 5 times over the last 10 years. Beautiful ocean views. Easy access to the water. Pictures of property stand up over time. Staff are always great. If you can afford the up grade, I’d always stay in one of their ocean view rooms. It’s worth it. Affordable overall but you do need to be able to walk to dining locations or have a car to drive. Really close to akumal bay where you can snorkel, shop, eat. This reminds me of what Tulum use to be like before it became a tourist destination! Tulum is about 20 mins south and playa del Carmen is about 25 mins north of Akumal.

Great property. Amazing location on the beach

Every relaxing area with easy access to pool and ocean.

Paraíso es la mejor descripción de este hotel. Es una pena que estuviéramos solo dos noches porque era una auténtica maravilla. Desde nuestra habitación salías directamente a la playa pasando por la zona privada de la piscina del hotel. La habitación es muy grande, con cocina con todo lo que puedas necesitar, incluido una fuente de agua a plena disposición. El baño era precioso, semi escondido detrás de una puertas de armario, nos encantó. El agua de la ducha y la presión era muy buena. El servicio del hotel fue fantástico. Solo pondríamos dos pegas, nuestro frigo no enfriaba, suponemos que al ser temporada baja encienden los electrodomésticos según necesidad, pero no nos supuso ningún problema. La segunda pega es que no había demasiados lugares para comer, suponía caminar por la playa unos 20-25 minutos hasta encontrar restaurantes, pero tampoco es un problema estando de vacaciones. Para repetir.

A secret paradise for families looking for a quite no party getaway

This is such a gorgeous and relaxing spot to enjoy Akumal. The property is immaculate and the staff goes out of their way to see that expectations are met.
We noticed how the kitchens here were well suited for actual cooking. We thoroughly enjoyed our visit. Many thanks!

This is one of the more reasonably priced places to stay near Akumal. I found the entire area itself to be quite expensive for Mexico. We stayed in one of the less expensive rooms which I called The Bargain Basement. I was half underground with no view, however, exit the room and we were 20 feet from the pool and 40 feet from the beach. It did have a full kitchenette with a gas cooktop and rather noisy refrigerator. The staff are very nice and friendly. There is a restaurant upstairs that is open for breakfast and lunch. Their Cappuccino was excellent. Only one other restaurant within easy walking distance that is only open till 7:30 PM.