Fraser Suites Sydney

Hotels
Fraser Suites
8.6 (1456 reviews)
488 Kent Street , Sydney , au

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
7.81
Some mentions of dust and cleanliness issues in the room.
Service
9.28
Positive mentions of friendly and helpful staff throughout the reviews.
Location
9.32
Repeatedly praised for great location and proximity to amenities.
Room Quality
7.77
Mixed reviews; concerns about the quality of some rooms.
Amenities
8.8
Good facilities mentioned, including gym and pool, but some issues noted.
Value for Money
8.26
Concerns about room quality compared to price.
Food and Beverage
8.81
Positive feedback on breakfast and food options near the hotel.
Overall Experience
8.78
General satisfaction expressed with the stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 16:53

Property Description

Luxury Apartments with Stunning Views

Experience luxury at its finest at Fraser Suites Sydney. Our modern apartments offer breathtaking views of the city skyline, along with top-notch amenities like designer kitchens, Smart TVs, and luxury bathrooms with designer amenities.

Premium Facilities for Ultimate Relaxation

Indulge in our range of facilities designed for your relaxation and well-being. From the fitness centre and sauna to the indoor heated swimming pool and spa, we have everything you need to unwind and rejuvenate during your stay.

Prime Location for Exploring Sydney

Conveniently located in the Sydney CBD, Fraser Suites is just minutes away from Town Hall Station and major attractions like Darling Harbour and ICC Sydney. Explore the city with ease and return to the comfort of our upscale apartments.

Book now for an unforgettable stay at Fraser Suites Sydney and discover the perfect blend of luxury, comfort, and convenience.

Important information:

Please note that guests are required to present a valid photo ID and a copy of the reservation confirmation upon check in.

You must show a valid credit card upon check in. This credit card must be in the same name as the guest's name on the booking confirmation, and be the same credit card used to make the booking.

Effective 1st June 2024, a surcharge of 2.5% applies on American Express and Diners cards and 1.5% surcharge applies on Visa and Mastercard on all charges.

Please note that this hotel has a strict 'No Party Policy'. Any violation of this policy will result in eviction from the property and additional cleaning fees will be charged.

Gym- Opening hour: 24 Hours (7 days a week)
- no booking required. Guest key has full access

Pool/Spa/Sauna are open from 6:30am to 10pm

Your Safety & Well-being is our Priority
All our guests will be required to QR code check in upon arrival.
• Fraser Suites Sydney is a cashless propertyGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 2 years old and over stay for AUD 65 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 52 per day.

Location

Guest Reviews

8.6
Based on 1456 reviews
Cleanliness: 7.81
Service: 9.28
Location: 9.32
Room Quality: 7.77
Amenities: 8.8
Value for Money: 8.26
Food and Beverage: 8.81
Overall Experience: 8.78
V
Vicky solo_traveller au
8
2026-04-12 via Nuitee
T
Tim solo_traveller de
5
Pros:

Die Lage ist unschlagbar, um Sydney zu erkunden. Vieles ist fußläufig erreichbar, oder man nimmt Bus, Tram oder Bahn direkt am Rathaus. Das Apartment ist groß und der Ausblick aus dem 37. Stock ist grandios. Waschmaschine und Trockner sind super.

Cons:

Die Einrichtung ist etwas in die Jahre gekommen und bräuchte eine Auffrischung. Weiterhin war es einfach nicht sauber. Spinnennetze, Dreck der Vorgänger und kaputte Möbel sind nicht erfreulich bei dem Preis. Das Housekeeping war jeden Tag im Apartment, machte aber immer unterschiedliche Dinge. Mal war das Bett gemacht, mal nicht. Mal war der Müll geleert und einen anderen Tag nicht.

2026-04-10 via Nuitee
C
Christina family_with_children au
7
2026-04-06 via Nuitee
D
Damien couple au
5
Overpriced I’ll be careful next time on ratings from booking.com
Pros:

Room was spacious
Spa and pool was ok
Breakfast

Cons:

Not worth the money
View over crappy apartments
View over top story of old rooftop carpark that was full of teenagers all weekend hanging out talking and screaming to all hours
Staff not engaging when we left or re entering the building, didn’t even look up

2026-04-04 via Nuitee
J
Janelle couple au
10
bang for your buck! everything you need is there. good location for night life. big and spacious! very affordable
Pros:

size

2026-04-04 via Nuitee
Z
Zuhayr family_with_children au
9
Amazing rooms
Pros:

Good size room (studio), very clean, comfy bed, modern facilities/amenities, great location, very smooth check-in/check-out

Cons:

This would be nitpicking but dual showerhead mechanism a little fussy, thicker toilet paper ply would be nicer, kitchenette tap was a little loose so moved around when using.

2026-03-31 via Nuitee
J
JOSEF CARLO couple ph
10
2026-03-30 via Nuitee
F
Fatony couple id
8
Pros:

Cons:

2026-03-29 via Nuitee
V
Vipin family_with_children ae
7
10 days expensive stay
Pros:

The staff at the reception were exceptionally helpful especially Mr. Vikas the manager. The location was good and the room was spacious. They waived off our parking charges for 3 days as a courtesy to the issues we were facing with housekeeping.

Cons:

Housekeeping was bad, they did not clean the rooms or vacuum the room. We were staying with and we were cooking, the kitchen was not cleaned or floors were not cleaned. They just changed the towels everyday. Even the soap bottle which was empty was not replaced. We raised the issues atleast 3 times but housekeeping remained the same. Reception staff on the contrary were always helpful and attended to our concerns however housekeeping staff remained the same. Also the breakfast was very AVG, and all 10 days the food were same and on some days the food wasn't fresh.

2026-03-28 via Nuitee
S
Sarah solo_traveller au
5
Great
Pros:

Good location.

Cons:

Small room

2026-03-28 via Nuitee
K
Kathryn couple au
8
2026-03-27 via Nuitee
T
Tim solo_traveller au
10
A good location. Good value.
Pros:

Very good value for money.

Cons:

Nil

2026-03-27 via Nuitee
G
Grant Hardie solo_traveller au
10
2026-03-26 via Nuitee
S
Sim Ting couple hk
10
2026-03-24 via Nuitee
T
T.Lange couple de
9
Wir sind schon zum wiederholten Mal dort gewesen
Pros:

Sehr zentral gelegen

Cons:

Die Klimaanlage im Frühstücksraum war sehr kühl und intensiv

2026-03-22 via Nuitee
B
Brendan family_with_children au
8
Pros:

Great location and very large suite.

Cons:

The furnishings were a little tired and the fridge didn't close properly but that didn't detract from a good stay.

2026-03-21 via Nuitee
M
Marcel solo_traveller nl
3
Grote teleurstelling
Pros:

Er waren sportieve faciliteiten, maar wel erg gedateerd.

Cons:

Het interieur, de bediening van het personeel, versleten kamer, meubels en sportvoorzieningen. Renovatie is na opening in 2007 dringend noodzakelijk.

2026-03-17 via Nuitee
N
Nontokozo couple gb
7
2026-03-16 via Nuitee
A
Aidan couple au
10
2026-03-16 via Nuitee
L
Lucy couple au
8
2026-03-15 via Nuitee