Fraser Suites Sydney

Hotels
Fraser Suites
8.6 (1415 reviews)
488 Kent Street , Sydney , au

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
7.81
Some mentions of dust and cleanliness issues in the room.
Service
9.28
Positive mentions of friendly and helpful staff throughout the reviews.
Location
9.32
Repeatedly praised for great location and proximity to amenities.
Room Quality
7.77
Mixed reviews; concerns about the quality of some rooms.
Amenities
8.8
Good facilities mentioned, including gym and pool, but some issues noted.
Value for Money
8.26
Concerns about room quality compared to price.
Food and Beverage
8.81
Positive feedback on breakfast and food options near the hotel.
Overall Experience
8.78
General satisfaction expressed with the stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 16:53

Property Description

Luxury Apartments with Stunning Views

Experience luxury at its finest at Fraser Suites Sydney. Our modern apartments offer breathtaking views of the city skyline, along with top-notch amenities like designer kitchens, Smart TVs, and luxury bathrooms with designer amenities.

Premium Facilities for Ultimate Relaxation

Indulge in our range of facilities designed for your relaxation and well-being. From the fitness centre and sauna to the indoor heated swimming pool and spa, we have everything you need to unwind and rejuvenate during your stay.

Prime Location for Exploring Sydney

Conveniently located in the Sydney CBD, Fraser Suites is just minutes away from Town Hall Station and major attractions like Darling Harbour and ICC Sydney. Explore the city with ease and return to the comfort of our upscale apartments.

Book now for an unforgettable stay at Fraser Suites Sydney and discover the perfect blend of luxury, comfort, and convenience.

Important information:

Please note that guests are required to present a valid photo ID and a copy of the reservation confirmation upon check in.

You must show a valid credit card upon check in. This credit card must be in the same name as the guest's name on the booking confirmation, and be the same credit card used to make the booking.

Effective 1st June 2024, a surcharge of 2.5% applies on American Express and Diners cards and 1.5% surcharge applies on Visa and Mastercard on all charges.

Please note that this hotel has a strict 'No Party Policy'. Any violation of this policy will result in eviction from the property and additional cleaning fees will be charged.

Gym- Opening hour: 24 Hours (7 days a week)
- no booking required. Guest key has full access

Pool/Spa/Sauna are open from 6:30am to 10pm

Your Safety & Well-being is our Priority
All our guests will be required to QR code check in upon arrival.
• Fraser Suites Sydney is a cashless propertyGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 2 years old and over stay for AUD 65 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 52 per day.

Location

Guest Reviews

8.6
Based on 1415 reviews
Cleanliness: 7.81
Service: 9.28
Location: 9.32
Room Quality: 7.77
Amenities: 8.8
Value for Money: 8.26
Food and Beverage: 8.81
Overall Experience: 8.78
K
Ken family_with_children au
8
Pros:

Convenient location. Easy parking option

Cons:

Not clean, room facilities are a bit dated

2026-03-13 via Nuitee
M
Mehmed family_with_children au
10
2026-03-10 via Nuitee
S
Shaun couple au
7
Pros:

Location was perfect, everything was neat and tidy, staff were easy to deal with. Car park and train station closely accessible.

Cons:

I usually need to cook breakfasts and some work lunches, but the fridge wasnt closing properly and the kitchen had no spatular, which makes it hard to cook. Also the shower isnt sunken or have a divider so you have to use a wall of towels to stop it flooding the toilet area. Not a big deal but still somewhat annoying.

2026-03-08 via Nuitee
R
rahme couple au
10
We had a wonderful and comfortable time
Pros:

Spacious and clean the staff were wonderful , gave us a high level room and a complementary bottle of wine for our anniversary. (:

Cons:

/

2026-03-08 via Nuitee
J
Juergen family_with_children de
8
Pros:

Die Lage war sehr gut. Das Personal war hilfsbereit.

Cons:

Ich hatte am Eingang eine 20 A$ Note gefunden diese habe ich bei der Rezeption hinterlegt mit der Bitte wenn sich jemand meldet mich zu benachrichten. Leider nichts mehr gehört und gesehen.

2026-03-07 via Nuitee
M
Michael family_with_children au
5
2026-03-06 via Nuitee
S
Suzanne family_with_children au
7
The perfect location
Pros:

The location was perfect & the views were fantastic. We also loved that they had parking.

The bed was super comfy & the size of the apartment was very good.

Cons:

Our air-conditioner wasn't working properly. It kept turning itself off. It was so hot as the apartment got the afternoon sun making it very unpleasant.

2026-03-04 via Nuitee
F
Florence couple au
4
Pros:

Friendly staff, parking that you can enter and exit more than once, good size

Cons:

Bathroom floor had dried stains, shower had mould, couch has a smell

2026-03-01 via Nuitee
J
Joshua couple au
10
Perfect
Pros:

Clean well run all the staff are professional very helpful

Cons:

No issues at the property all good

2026-02-26 via Nuitee
D
Darren couple au
4
Disappointing all around. Over priced. Would never stay there again.
Pros:

The location is great.
Daniel on the front desk - very professional and courteous.

Cons:

Airconditioning - apparently runs off a sensor noticing you are in the room and does not have any effect when restarting, for 15 - 20 minutes we were advised. In a stuffy room in the summer - this was terrible. With the air conditioner being so called on - we sweated throughout the night. Terrible.
Room telephone - we were unable to use as we were not aware that a button must be pressed before it is operational. Nil signs or communication available advising this was required. Therefore, I was required to use my mobile to contact the front desk.
Television - required the front desk to come to the room as it needed to be re set as it was not working.
No compendium to work out hoe to operate room features.

2026-02-22 via Nuitee
K
Karl solo_traveller nc
8
Séjour agréable
2026-02-14 via Nuitee
O
OLIVIA couple au
9
2026-02-14 via Nuitee
T
Torsten couple de
9
2026-02-13 via Nuitee
H
Hacene solo_traveller fr
10
2026-02-13 via Nuitee
O
Omar couple au
10
2026-02-12 via Nuitee
T
THITIWATK solo_traveller th
8
2026-02-11 via Nuitee
D
Daniel solo_traveller au
10
2026-02-11 via Nuitee
M
Mark solo_traveller au
10
Pros:

Front office staff always helpful
Breakfast offering & staff wonderful as well

Cons:

N/A

2026-02-09 via Nuitee
E
Elijah couple au
8
2026-02-09 via Nuitee
A
Akira couple au
9
2026-02-09 via Nuitee