Hyatt Place Milford/New Haven

Hotels
•
Hyatt Place
8 (798 reviews)
190 Old Gate Lane , Milford , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Pleasant staff
Convenient location
Cons:
Room maintenance issues
Inconsistent amenities

Categories

Cleanliness
7.5
Multiple reviews noted issues with cleaning, such as knocking at an inappropriate time and water temperature inconsistency.
Service
9
Hotel staff were consistently described as pleasant and helpful, contributing positively to the stay.
Location
8
Location was convenient for some but not ideal for others due to distance from attractions.
Room Quality
6.5
Numerous complaints about room conditions, such as poor maintenance, uncomfortable beds, and temperature control issues.
Amenities
8.5
Amenities were satisfactory, though some items like microwaves were missing.
Value for Money
8.5
Overall perceived value aligns with expectations for the price range.
Food and Beverage
7.5
Breakfast received mixed reviews, with suggestions for improvement noted.
Overall Experience
8.5
Overall experience was positive, with many guests expressing a willingness to return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 08:28

Property Description

Luxurious Accommodation
Hyatt Place Milford/New Haven offers 3-star accommodation with a hot tub, ensuring a comfortable and relaxing stay for guests. Each room is equipped with a private bathroom, providing convenience and privacy during your visit.

Convenient Amenities
Enjoy complimentary access to the fitness centre and free WiFi throughout the property. Start your day right with a delicious buffet breakfast featuring American options. Guests can also take advantage of the on-site business centre, ATM machine, and newspapers for added convenience.

Nearby Attractions
Located just minutes away from Yale University and New Haven city centre, explore the area's top attractions with ease. Whether you're here for business or leisure, our hotel's prime location offers easy access to key destinations.

Book your stay at Hyatt Place Milford/New Haven now for a memorable experience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HVN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 798 reviews
Cleanliness: 7.5
Service: 9
Location: 8
Room Quality: 6.5
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 7.5
Overall Experience: 8.5
C
crayon78 • Family • New York City, New York
6
Large room but too much noise
Pros:

Stayed here for one night, and it was okay. Easy to get to from I-95, plenty of free parking spots, and in a relatively quiet area. The room was large with separate areas for the bed and sofa bed, plenty of places to sit and relax. I didn’t mind that the room had no carpeting, and it seemed clean. My two biggest issues with the room were that the walls and doors were very thin, so it was very noisy (from both neighbors and hall noise), and the beds (regular and sofa bed) were way too soft for us to get any decent sleep (along with the noise). It worked for a one-night stay, but anything longer would have been difficult.

2026-05-14 • via Tripadvisor
O
O9061CNwilliamd • NONE • Buffalo, Erie County, New York
10
Stay Here! Period, end of sentence!
Pros:

Listen. We didn't expect much from this place. The people at Hyatt corporate reservations were very difficult to work with as we tried to book 5 rooms for a sad family event. THEN, we spoke to and dealt with the people at the Hyatt Place Milford actual site and they were ALL BEYOND TERRIFIC!!! Not just as we continued to change, cancel, modify, confirm, ask for exceptions, re: our reservations before we got there, but, also every minute that we were on site for our 5 day stay - 7/24!!. Hyatt has these amazing people working 3 or 4 jobs at one time - check-ins, check-outs, bartending, cleaning at times, actually cooking meals for people in "The Placery"?? - EVEN at 10 PM!?!? We are seriously committed to lift all of these people up to Hyatt as THE BEST OF THE BEST:
Nazima - ESPECIALLY NAZIMA!!!, Carlos, Rogel, Abygail, Alfred, Tiffany, Jarrell, the kitchen staff, the housekeepers - ALL - were amazing. People. STAY HERE! Period, end of sentence.

2026-05-13 • via Tripadvisor
M
Michael • couple • at
9
Pros:

Sehr freundlich uns unkompliziert.
Das Frühstück war ausreichend und gut.
Es sind auch genügend Parkplätze vorhanden...ideal, da das Hotel nicht fern von der Autobahn liegt.

2026-05-11 • via Nuitee
V
Virginia • solo_traveller • us
10
Amazing
Pros:

Very clean and fully functional with a lot of amenities, 24 hour gym It’s right in the heart of everything. As a woman, I traveled alone and I felt completely safe. The staff is very kind and they also give you an itinerary for things to do. The housekeeping was great. The rooms were super clean. No complaints at all nowhere

2026-05-10 • via Nuitee
B
Brad • couple • us
9
2026-05-09 • via Nuitee
A
Anna • extended_group • us
10
2026-05-09 • via Nuitee
J
John • solo_traveller • us
8
Cons:

The blinds don't completely seal the windows and since there are no curtains, a tremendous amount of outside light shines in the room

2026-05-07 • via Nuitee
S
Shashank • couple • us
3
Pros:

Breakfast buffet was fine. Nice room size.

Cons:

Room AC. With ac, the room gets either too hot or too cold. Therefore, could not get a decent sleep. Additionally, the room window is hardly sound proof. Constant machinery noise from across the street.

2026-05-05 • via Nuitee
G
Gabe • extended_group • us
10
2026-05-05 • via Nuitee
B
Beth • family_with_children • us
10
Loved it. Will definitely come back
Pros:

Clean and well stocked rooms

Cons:

Breakfast wasn’t the best

2026-05-02 • via Nuitee
G
George • couple • us
10
2026-04-27 • via Nuitee
G
Gertrude • family_with_children • us
10
Pros:

Clean, friendly staff

Cons:

Very well taken care of

2026-04-26 • via Nuitee
L
Lori • solo_traveller • us
10
2026-04-16 • via Nuitee
D
Demar • solo_traveller • us
8
Cost of value was high, very mid
Pros:

Very clean and nice hot full pressure shower

Cons:

Tv is outdated, no fridge with freezer. In addition, there is a business across the street that emits entry only by having its employees honk to access the road, which can be uncomfortable at 8 AM in the morning consistently for an hour time. Also, the blinds are not completely blackout. There’s a huge gap that goes across the top in the room that lets in light.

2026-04-16 • via Nuitee
R
Rosilene • solo_traveller • us
10
2026-04-16 • via Nuitee
J
James • solo_traveller • us
9
Pros:

All was well

Cons:

Everything was good

2026-04-15 • via Nuitee
C
Catherine • couple • us
8
We will definitely stay here again. The location was great with lots of places to eat.
Pros:

The room was comfortable and thoughtfully equipped, featuring a cozy couch along with a compact kitchenette that included a small sink, refrigerator, and a simple coffee maker. The bathroom was also well-maintained and pleasant. A special highlight of the stay was Nazima at the front desk—she was exceptionally kind, welcoming, and truly made the experience even more enjoyable.

Cons:

The walls seemed fairly thin, as we could hear noise from neighboring guests. Vacuuming in the early evening was also a bit disruptive. Additionally, there were children running around in the early morning and evening, which made the overall atmosphere noisier than expected.

2026-04-15 • via Nuitee
R
Richard • solo_traveller • us
6
Average property, low value
Pros:

Not much to like about the breakfast. Poor selections

Cons:

Weak! Poor selection. As soon as it got busy food ran out and very slow to replenish. Need an alternate choice to pork sausage or bacon. Needs turkey sausage as an alternative. The mixed berries were in a bowl that looked to be half full of water. Need individual yogurts instead of one big bowl. Add cereal as an option.

Need microwaves in rooms

2026-04-06 • via Nuitee
W
Wayne • couple • us
9
Very nice
Cons:

Nothing

2026-04-02 • via Nuitee
T
Tammy • solo_traveller • us
8
Just about perfect!
Pros:

The room was in great condition! The beds were comfortable, as well as the couch! It felt more like a studio apt, than a hotel room.

Cons:

Overall, the stay was excellent. The coffee maker (in room) however, had flaky residue coming out, so it couldn’t be used. I noticed, because I was using it for hot water for tea. I let the front desk know, as to not have it like that for the next person.

There were a bunch of teenage girls making a bunch of noise late and running in the hallway! Honestly, it wouldn’t have affected me personally, but my son has autism and it was challenging for him.

2026-03-27 • via Nuitee