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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Guest education on local ecosystems and culture
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Car hire
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Massage services
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Packed lunches
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Currency exchange
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Private check-in/check-out
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Shared lounge/TV area
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Shuttle service (additional charge)
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Concierge service
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Grocery deliveries
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Kid meals
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Outdoor furniture
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Fruits
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Shallow end
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Supervised childcare/activities
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Television in common areas
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Front desk (limited hours)
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Billiards or pool table
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Snack bar/deli
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Golfing on site
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Beach umbrellas
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Free pool cabanas
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Pool sun loungers
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Exercise/lap pool
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Japanese garden
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Secured parking
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Garage
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Health or beauty spa nearby
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Swimming nearby
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Hosted evening meal (reserve)
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Guest education on local ecosystems and culture
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Historical Building with Outdoor Pool
Exquisite Dining and Comfortable Accommodation
Indulge in local cuisine at the on-site à la carte restaurant and unwind in rooms equipped with a flat-screen TV, slippers, bathrobe, and L'Occitane toiletries. Stay connected with free WiFi throughout the property.
Entertainment and Leisure Options
Experience leisure at its best with billiards, a library, and golfing nearby. Take advantage of the fitness center, business facilities, and the 24-hour front desk. Don't miss out on exploring Mercado Modelo and Malecon just a short distance away.
Book your stay at Hodelpa Nicolás de Ovando for a blend of luxury, comfort, and entertainment.
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Valid IDs at check-in only: Passport or Dominican ID cards.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Internet
Wired internet is available in all areas and is free of charge.
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Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
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Parking
Free private parking is possible on site (reservation is needed).
Location
Guest Reviews
Sehr zentrale Lage und komfortable Zimmer.
Hotelgebäude macht es aus.
Das Personal war freundlich, allerdings nicht jederzeit gleich aufmerksam. Der Preis ist eher hoch.
Donde se encuentra el hotel, una calle muy hermosa dentro de la zona colonial.
Sin comentarios
Hotel is centrally located if you want to be in the Capital. One of the reasons we have come here over the years is the antique authentic cultural touches all throughout the hotel and the safety. The beds were comfortable and the doormen were very nice and helpful.
I was traveling with my elderly mother, and unfortunately, the layout of the room was not suitable for her. There were three steps leading to the bathroom with no railing to hold on to, which posed a safety risk. On our last day, she fell on those stairs.
Additionally, we paid for breakfast in advance, but the experience was very disappointing. The food was cold, lacked variety, and was not of acceptable quality. When we raised our concerns to the waitress and to the front desk, we were told the charges would be waived; however, at checkout, we discovered that they had not been removed.
Furthermore, our room was not cleaned for two days despite having the sign displayed and making direct requests to the housekeeping staff. It was not until we got management involved that our room was finally cleaned.
We checked out around 4:30 AM, and the front desk attendant was asleep behind the desk and initially reluctant to provide us with a printed statement. After insisting, I received a copy and noticed charges for the in-room bar, which we were previously told by staff and housekeeping was included (DO NOT CONSUME ANYTHING IN THE ROOM).
We were unable to resolve the issues of the breakfast and mini bar charges before departure with the front desk since one the man that was working seemed bothered we woke him up from his sleep and was being short with us, and two because we had to leave for the airport and were told the manager would not be available until 9:00 AM.
Overall, the number of inconveniences we experienced significantly impacted our stay. Unfortunately, based on this experience, I would not choose to stay here again.
La piscine, l'emplacement, le charme de l'établissement
Nous avons réservé pour le jour-même, pour une nuit, pour une famille de 4, avec deux enfants trop jeunes pour dormir seuls. Il ne restait que deux chambres, Deluxe Impériale, ce que nous avons réservé (pour un tarif très élevé), et une Suite Impériale mais visiblement ne pouvant contenir que 3 personnes. A notre arrivée, j'ai expliqué au réceptionniste que j'aurais aimé la Suite, si toutefois nous pouvions y dormir à 4.
Il m'a alors indiqué qu'il solutionnait le problème en nous logeant dans un appartement, avec 2 chambres. Que nous y serions merveilleusement bien, qu'il y avait de l'espace (ce qui n'était pas ma requête). Il m'a demandé si je voulais voir avant de valider, mais que je ne serais pas déçue. Mon conjoint va voir la chambre et revient en me disant que c'est OK en effet en terme de sécurité pour dormir avec nos enfants, mais que l'appartement n'est pas au niveau de standing attendu. Nous étions fatigués, il faisait chaud, nous voulions profiter un peu de la (magnifique) piscine, alors j'ai validé la chambre en me disant que c'était le style colonial, et que cela aurait son charme.
Je demande le tarif de l'appartement : pile le même que celui des 2 chambres Deluxe Impériale. Tout de même très étrange...Et sans le petit-déjeuner...
Nous nous sommes retrouvés au niveau -3 sous le rez de chaussée, au fond d'un couloir sombre et humide, avec deux chambres qui étaient très loin du niveau Deluxe Impérial. Mais tant pis, j'assume, j'ai dit oui.
Cependant, la nuit a été catastrophique, un bruit de moteur incessant (malgré toutes les climatisations éteintes), + un bruit constant causé par un énorme tuyau d'évacuation d'eau dans la cour sur laquelle la chambre donne, + côté route évidemment, donc un bruit épouvantable. Boule quies + oreillers inutiles.
El emplazamiento y los edificios, junto a la amabilidad de los empleados.
Deben actualizar algunos aspectos de las habitaciones.
L’architecture coloniale de l’hôtel et les espaces intérieurs
Surclassement après qu’on se soit plaint de l’odeur de renfermé et manque de lumière dans la chambre
Chambres et salle de bain très vieillottes.
Ménage qui laisse à désirer.
Personnel pas très aimable
Zentrale Lage
Suite zur Straßenseite, Verkehrslärm
Viele Stufen im Zimmer
Das Personal sprach meist kein Englisch
Nach einem Wolkenbruch stand das Zimmer teilweise unter Wasser
L’emplacement et le petit déjeuner
Ras
El exterior, la piscina y restaurante al aire libre. El desayuno y el personal del restaurante es excelente.
La habitación tenía ruido del exterior. El personal de recepción es muy antipático, una chica muy fría y soberbia.
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