Hodelpa Nicolás de Ovando

Hotels
8.7 (1035 reviews)
Calle Las Damas , Santo Domingo , do

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Inconsistent service in the restaurant
Breakfast quality and options

Categories

Cleanliness
8.38
Mixed sentiments with mentions of cleanliness issues such as the pool not being very clean.
Service
8.95
Overall positive sentiments, with comments about helpful staff.
Location
9.19
Consistently praised for its excellent location in the colonial area.
Room Quality
8.64
Mentioned as good but with some concerns about issues like the fan not working.
Amenities
8.67
Amenities were generally good, but some reviews mentioned the restaurant prices were high.
Value for Money
8.53
Concerns were raised about the value, especially regarding breakfast and restaurant pricing.
Food and Beverage
8.38
Comments highlighted poor breakfast options, impacting the overall rating.
Overall Experience
8.85
Overall a pleasant experience with historical charm and good service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 19:56

Property Description

Luxurious Historical Building with Outdoor Pool

Exquisite Dining and Comfortable Accommodation
Indulge in local cuisine at the on-site à la carte restaurant and unwind in rooms equipped with a flat-screen TV, slippers, bathrobe, and L'Occitane toiletries. Stay connected with free WiFi throughout the property.

Entertainment and Leisure Options
Experience leisure at its best with billiards, a library, and golfing nearby. Take advantage of the fitness center, business facilities, and the 24-hour front desk. Don't miss out on exploring Mercado Modelo and Malecon just a short distance away.

Book your stay at Hodelpa Nicolás de Ovando for a blend of luxury, comfort, and entertainment.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Valid IDs at check-in only: Passport or Dominican ID cards.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDQ

Property Policies

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.7
Based on 1035 reviews
Cleanliness: 8.38
Service: 8.95
Location: 9.19
Room Quality: 8.64
Amenities: 8.67
Value for Money: 8.53
Food and Beverage: 8.38
Overall Experience: 8.85
L
Leonardo • family_with_children • es
9
2026-04-02 • via Nuitee
J
John • couple • ie
8
2026-03-31 • via Nuitee
G
gildas • family_with_children • fr
6
déçu
Pros:

L'endroit

Cons:

Bien moins bien qu'au paravent

2026-03-31 • via Nuitee
M
Maria Soledad • extended_group • co
8
2026-03-30 • via Nuitee
R
Randal • family_with_children • us
10
2026-03-30 • via Nuitee
A
Albrecht • family_with_children • de
5
2026-03-29 • via Nuitee
V
Víctor • couple • co
10
2026-03-27 • via Nuitee
P
Pamela • couple • be
5
Cons:

Je n’ai toujours pas récupéré ma caution de 81 euro !!! Et aucune réponse à mon mail !!!

2026-03-25 • via Nuitee
P
Pierre-Andre • couple • ca
9
2026-03-24 • via Nuitee
P
Pedro • family_with_children • es
7
Pros:

El trato del personal. La temperatura de la habitación.

Cons:

Desde el día 1 hasta la última noche hubo mosquitos en la habitación. Incluso avisando en la habitación no se solucionó el problema.
Relación calidad precio,cara

2026-03-24 • via Nuitee
R
Roger • couple • us
10
Best place to stay with your better half or family, very well located in the historic zone of Santo Domingo, very near t
Pros:

The architecture was amazing! Very comfortable and beautiful room, location is the best!

2026-03-24 • via Nuitee
M
Monica • couple • us
8
Good value in a great location
Pros:

Excellent location and service

Cons:

Facilities are a bit dated

2026-03-21 • via Nuitee
M
Maja • solo_traveller • pl
5
Perfect location, very nice lobby. Yet, the glory days of this hotel are over and its looking forward to refurbishing an
Pros:

Lication, lobby entrance

Cons:

Old rums, old bathroom. It was luxury in the 70’
Pool area very average i. Terms of ambiance and decor. Pool small considering the size of the courtyards . Noice coming from the city a bit disturbing, disturbing view over the city from pool area

2026-03-20 • via Nuitee
D
Daniel • family_with_children • do
1
TERRIBLE!
Pros:

NOTHING WENT WELL! MY BABY WAS BITTEN BY MOSQUITOS AND A SPIDER IN THE ROOM!!!!

Cons:

Parents deserve to know what happened to my family at this hotel.
The room was constantly wet, muggy, and humid, no matter how cold we set the A/C. Our clothes felt damp, the air felt heavy, and it was obvious that moisture and insects were coming through the ventilation system. This unsafe environment attracted mosquitos and other bugs.
While sleeping in this room, our 10-month-old baby was bitten multiple times on his face, arm, and hand. We woke up to see his body covered in bites. We were terrified. We had to rush our infant to emergency pediatric care, where the doctor told us the bites were likely from a spider or similar insect and prescribed anti-inflammatory and allergy medications.
No parent should ever experience this, especially while staying at a hotel that claims to be safe and reputable. This was a completely preventable medical emergency caused by lack of proper fumigation, sanitation, and room maintenance.
After returning to the hotel, the manager Ana Cepedes personally apologized and promised in front of multiple staff members that we would be refunded one night’s stay to our credit card. We trusted her.
That trust was misplaced.
After relocating to Hodelpa Santiago and staying there for over 10 days, we followed up repeatedly. Ms. Cepedes continued to assure us she was “working on the refund.” Despite numerous WhatsApp messages, the refund was never processed, and eventually she stopped responding altogether.
This experience showed a complete lack of accountability, honesty, and care, especially after a child was harmed. The physical conditions were unsafe, and the management’s response afterward was deeply disappointing.
Families deserve better. Based on what happened to us, I cannot recommend this hotel, especially to anyone traveling with children

2026-03-17 • via Nuitee
K
Karsten • couple • de
10
2026-03-15 • via Nuitee
A
Andres • couple • es
4
No era lo esperado
Cons:

Nuestra habitacion olia a humedad y hacia frio dentro efecto cueva
Intentamos cambiar pero habia ruido por estar en frente de obras portuarias.
Aparte habian eventos privados en el interior hotel y no se podia ni desayunar ni cenar sin ruidos de martillos y radiales a tu lado aparte de los eventos en si.
Una pena
Creo estas cosas hay que avisarlas de antemano antes de que los clientes reserven rpues buscabamos paz y tranquilidad y no hubo manera.

2026-03-13 • via Nuitee
S
Stefano • couple • es
10
2026-03-12 • via Nuitee
L
Laureen • solo_traveller • fr
8
Pros:

L'accueil du personnel est toujours aux petits soins, le cocktail de bienvenue est un petit plus fort appréciable. Les chambres sont spacieuses et très confortables, on a l'impression de voyager dans le temps quand on vient séjourner ici.
Le petit-déjeuner est très varié et délicieux également !

Cons:

La piscine n'est pas très reposante quand il y a un DJ et les places à l'ombre sont limitées.
Il y a toujours une odeur d'humidité dans l'hôtel (j'y ai séjourné 2 fois en 2 ans dans des chambres différentes) qui imprègnent les vêtements, valises, sacs etc... pas gênant quand on est en fin de vacances mais quand on garde l'odeur pour le reste de son séjour, ce n'est pas agréable

2026-03-11 • via Nuitee
V
Volker • couple • de
8
2026-03-11 • via Nuitee
C
Chris • family_with_children • us
9
Pros:

The room and hotel were amazing the gym was decent didn't get to enjoy the pool but they did their best to keep it clean. Felix at the front concierge was amazing with helping due to a flat tire we ended up having in the parking lot he had us up and going in no time!

Cons:

The bar and food service were terrible took almost 1hr30 min to get tacos.

2026-03-08 • via Nuitee