Hodelpa Nicolás de Ovando

Hotels
8.7 (1069 reviews)
Calle Las Damas , Santo Domingo , do

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Inconsistent service in the restaurant
Breakfast quality and options

Categories

Cleanliness
8.38
Mixed sentiments with mentions of cleanliness issues such as the pool not being very clean.
Service
8.95
Overall positive sentiments, with comments about helpful staff.
Location
9.19
Consistently praised for its excellent location in the colonial area.
Room Quality
8.64
Mentioned as good but with some concerns about issues like the fan not working.
Amenities
8.67
Amenities were generally good, but some reviews mentioned the restaurant prices were high.
Value for Money
8.53
Concerns were raised about the value, especially regarding breakfast and restaurant pricing.
Food and Beverage
8.38
Comments highlighted poor breakfast options, impacting the overall rating.
Overall Experience
8.85
Overall a pleasant experience with historical charm and good service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 19:56

Property Description

Luxurious Historical Building with Outdoor Pool

Exquisite Dining and Comfortable Accommodation
Indulge in local cuisine at the on-site à la carte restaurant and unwind in rooms equipped with a flat-screen TV, slippers, bathrobe, and L'Occitane toiletries. Stay connected with free WiFi throughout the property.

Entertainment and Leisure Options
Experience leisure at its best with billiards, a library, and golfing nearby. Take advantage of the fitness center, business facilities, and the 24-hour front desk. Don't miss out on exploring Mercado Modelo and Malecon just a short distance away.

Book your stay at Hodelpa Nicolás de Ovando for a blend of luxury, comfort, and entertainment.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Valid IDs at check-in only: Passport or Dominican ID cards.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDQ

Property Policies

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.7
Based on 1069 reviews
Cleanliness: 8.38
Service: 8.95
Location: 9.19
Room Quality: 8.64
Amenities: 8.67
Value for Money: 8.53
Food and Beverage: 8.38
Overall Experience: 8.85
G
Gilma couple co
10
Espectacular!!!
Pros:

La atención de todo el personal. Siempre con una sonrisa

Cons:

Nada. Todo excepcional

2026-06-02 via Nuitee
M
Marisa solo_traveller br
10
Pros:

Localização

Cons:

Café da manhã

2026-06-01 via Nuitee
S
Samuel couple ch
10
Pros:

Great staff!
Hector and German (Frontoffice) outstanding!

2026-06-01 via Nuitee
A
Abel couple do
9
2026-06-01 via Nuitee
C
Cindy family_with_children do
9
This hotel offers historic ambiance, walkable access to Colonial Zone, and exceptional service.
Pros:

Historic ambiance, location, exceptional service.

Cons:

Had a few mosquitos in the room. Can't really be avoided here (like any tropical lacation).

2026-05-27 via Nuitee
B
beatrice couple it
8
Nice stay in the heart of zone colonial
Pros:

Location is perfect: spacious and clean rooms right inside the walls of the Colonial Zone. Free parking available, although there are only a few spots. Nice outdoor pool. Breakfast included — not very abundant or varied, but the food is good. Check-out at 12:00.

Cons:

The bed was a bit uncomfortable

2026-05-20 via Nuitee
L
Layla couple us
9
2026-05-19 via Nuitee
L
Lionel solo_traveller mq
6
Pros:

L’emplacement ,le petit déjeuner ,le personnel le lieu historique

Cons:

Pas d’eau chaude dans la douche, produit douche très petit.piscine monopolisé par un groupe qui jouent à se faire des passes avec une balle , pas trop de place pour les autres.

2026-05-18 via Nuitee
A
Angelo solo_traveller pr
10
Pros:

Best location on the colonial zone. Right next to the Ozama Fort. Beautiful extensive areas. The hotel is comprised of a few buildings or houses joined together to form the whole hotel. It feels as big as a cruise ship. And again, it is in the colonial zone. You can walk around and enjoy the area up until very late at night. The weekends are just wonderful with the area full of activity, restaurants, music and a lot of locals all enjoying the area as well. Plenty of good restaurants and clubs around. Museums and a lot to visit walking around the town.

Cons:

I asked for late check out and was offered to pay $10 an hour. They do keep a secure luggage storage but a couple of complimentary hours to use the room after paying $1k for 5 nights would have been appreciated.

2026-05-18 via Nuitee
L
LauraDiazR couple es
10
Ubicación inmejorable
Pros:

La ubicación es inmejorable. Muy cerca de todos los sitios que visitar y el alojamiento es muy bonito y acogedor. El desayuno, excepcional.

2026-05-17 via Nuitee
M
Mirjana solo_traveller de
6
2026-05-15 via Nuitee
M
Marina family_with_children ch
9
2026-05-11 via Nuitee
C
CLAUDIA solo_traveller ch
9
2026-05-09 via Nuitee
I
Isabelle solo_traveller fr
9
2026-05-08 via Nuitee
S
Sujata solo_traveller gb
10
2026-05-07 via Nuitee
A
Alexandre family_with_children ch
8
insgesamt war der Aufenthalt für einen ersten Besuch jedoch sehr gut.
Pros:

Sehr zentrale Lage und komfortable Zimmer.
Hotelgebäude macht es aus.

Cons:

Das Personal war freundlich, allerdings nicht jederzeit gleich aufmerksam. Der Preis ist eher hoch.

2026-05-06 via Nuitee
J
josephine solo_traveller us
10
Pros:

Donde se encuentra el hotel, una calle muy hermosa dentro de la zona colonial.

Cons:

Sin comentarios

2026-05-05 via Nuitee
A
Anoeska solo_traveller do
10
2026-04-29 via Nuitee
L
L&A Dream family_with_children us
6
Place has changed from previous years would not recommend if traveling with older people or kids.
Pros:

Hotel is centrally located if you want to be in the Capital. One of the reasons we have come here over the years is the antique authentic cultural touches all throughout the hotel and the safety. The beds were comfortable and the doormen were very nice and helpful.

Cons:

I was traveling with my elderly mother, and unfortunately, the layout of the room was not suitable for her. There were three steps leading to the bathroom with no railing to hold on to, which posed a safety risk. On our last day, she fell on those stairs.

Additionally, we paid for breakfast in advance, but the experience was very disappointing. The food was cold, lacked variety, and was not of acceptable quality. When we raised our concerns to the waitress and to the front desk, we were told the charges would be waived; however, at checkout, we discovered that they had not been removed.

Furthermore, our room was not cleaned for two days despite having the sign displayed and making direct requests to the housekeeping staff. It was not until we got management involved that our room was finally cleaned.

We checked out around 4:30 AM, and the front desk attendant was asleep behind the desk and initially reluctant to provide us with a printed statement. After insisting, I received a copy and noticed charges for the in-room bar, which we were previously told by staff and housekeeping was included (DO NOT CONSUME ANYTHING IN THE ROOM).

We were unable to resolve the issues of the breakfast and mini bar charges before departure with the front desk since one the man that was working seemed bothered we woke him up from his sleep and was being short with us, and two because we had to leave for the airport and were told the manager would not be available until 9:00 AM.

Overall, the number of inconveniences we experienced significantly impacted our stay. Unfortunately, based on this experience, I would not choose to stay here again.

2026-04-27 via Nuitee
V
Vanessa family_with_children fr
5
Déception !
Pros:

La piscine, l'emplacement, le charme de l'établissement

Cons:

Nous avons réservé pour le jour-même, pour une nuit, pour une famille de 4, avec deux enfants trop jeunes pour dormir seuls. Il ne restait que deux chambres, Deluxe Impériale, ce que nous avons réservé (pour un tarif très élevé), et une Suite Impériale mais visiblement ne pouvant contenir que 3 personnes. A notre arrivée, j'ai expliqué au réceptionniste que j'aurais aimé la Suite, si toutefois nous pouvions y dormir à 4.
Il m'a alors indiqué qu'il solutionnait le problème en nous logeant dans un appartement, avec 2 chambres. Que nous y serions merveilleusement bien, qu'il y avait de l'espace (ce qui n'était pas ma requête). Il m'a demandé si je voulais voir avant de valider, mais que je ne serais pas déçue. Mon conjoint va voir la chambre et revient en me disant que c'est OK en effet en terme de sécurité pour dormir avec nos enfants, mais que l'appartement n'est pas au niveau de standing attendu. Nous étions fatigués, il faisait chaud, nous voulions profiter un peu de la (magnifique) piscine, alors j'ai validé la chambre en me disant que c'était le style colonial, et que cela aurait son charme.
Je demande le tarif de l'appartement : pile le même que celui des 2 chambres Deluxe Impériale. Tout de même très étrange...Et sans le petit-déjeuner...
Nous nous sommes retrouvés au niveau -3 sous le rez de chaussée, au fond d'un couloir sombre et humide, avec deux chambres qui étaient très loin du niveau Deluxe Impérial. Mais tant pis, j'assume, j'ai dit oui.
Cependant, la nuit a été catastrophique, un bruit de moteur incessant (malgré toutes les climatisations éteintes), + un bruit constant causé par un énorme tuyau d'évacuation d'eau dans la cour sur laquelle la chambre donne, + côté route évidemment, donc un bruit épouvantable. Boule quies + oreillers inutiles.

2026-04-26 via Nuitee