The Kelway Hotel

Hotels
8 (1558 reviews)
Brookes Hill Drive , Port Elizabeth , za

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Excellent breakfast
Cons:
Dirty carpets
Noisy rooms
Need for upgrades

Categories

Cleanliness
6.71
Several reviews mention dirty carpets and a need for deep cleaning.
Service
8.68
Staff are described as friendly and accommodating.
Location
8.72
Positive feedback on location, convenient for access to attractions.
Room Quality
7.17
Mixed reviews; some rooms satisfactory while others need upgrades.
Amenities
8.2
Good amenities but some guests noted a lack of a fridge.
Value for Money
7.66
Standard quality for this hotel tier.
Food and Beverage
8.71
Highly praised breakfast and decent food options.
Overall Experience
8.18
Overall a positive experience highlighted by good staff and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 04:37

Property Description

Stunning Views and Modern Comforts

Luxurious Rooms and Dining Experience

Convenient Services and Nearby Attractions

Experience breathtaking views of Nelson Mandela Bay at The Kelway, where modern comfort meets coastal charm. Indulge in spacious rooms with dark wood furnishings and enjoy fusion cuisine at Farranger restaurant overlooking Algoa Bay. Sip on South African wine in the unique steam-train themed bar with panoramic bay views. Benefit from convenient services like free parking, shuttle bookings, and trips to Addo National Elephant Park. With Bayworld Oceanarium opposite the hotel and Humewood beach just a short walk away, your coastal adventure awaits at The Kelway. Book now to make unforgettable memories by the bay.

Important information:

Please note that this hotel is not easily accessible to the disabled.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Dear visitor, we're currently experiencing drought conditions within this region. Please be aware that certain properties will need to comply with local water usage restrictions.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PLZ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for ZAR 625 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 1558 reviews
Cleanliness: 6.71
Service: 8.68
Location: 8.72
Room Quality: 7.17
Amenities: 8.2
Value for Money: 7.66
Food and Beverage: 8.71
Overall Experience: 8.18
M
Mayur • couple • za
8
Great stay for a couple
Pros:

Easy check in. Great room size

Cons:

Elevator needs updating

2026-05-16 • via Nuitee
C
Christine N • couple • gb
10
2026-05-16 • via Nuitee
S
Schoeman • solo_traveller • za
9
Good quality, affordable stay in a good location.
Pros:

Excellent location, excellent views, proximity to restaurants. Excellent service.

Cons:

Nothing.

2026-05-15 • via Nuitee
Z
Zoleka • solo_traveller • za
10
Pros:

Cleanliness

Cons:

Staff

2026-05-14 • via Nuitee
R
Randolph • solo_traveller • us
8
Great view, decent value
2026-05-13 • via Nuitee
D
Dr Mzwakhe • solo_traveller • za
10
2026-05-12 • via Nuitee
E
eddie • extended_group • za
8
Keep the good work and I’ve slept there couple of times and will still come back
Pros:

Perfect place breakfast top class as well as staff very friendly,helpful and approachable the facility top class and well maintained with professionalism

Cons:

Nothing everything so perfect

2026-05-11 • via Nuitee
F
frederique • couple • re
9
Très bon séjour
Pros:

La gentillesse et disponibilité du personnel
Le buffet breakfast

Cons:

Rien

2026-05-11 • via Nuitee
A
Andrea • family_with_children • de
7
Pros:

Sehr gutes Abendessen und viel Auswahl beim Frühstück. Sehr freundliches Personal.

Cons:

Zimmereinrichtung und Fußbodenbelag nicht mehr ganz neu.

2026-05-09 • via Nuitee
M
MARWAAN • solo_traveller • za
5
2026-05-08 • via Nuitee
M
mahuni • solo_traveller • za
10
2026-05-06 • via Nuitee
G
Grace • solo_traveller • za
10
Pros:

The staff are very excellent 👌 m

Cons:

None

2026-05-06 • via Nuitee
H
Helgard • extended_group • za
9
2026-05-04 • via Nuitee
L
Liabara • extended_group • za
10
Perfection!
Pros:

I enjoyed the food and their ambiance

Cons:

Nothing

2026-05-04 • via Nuitee
J
Jonathan • couple • za
8
A great location with good facilities and hospitality.
Pros:

The staff were very welcoming and efficient in checking us in. The room was comfortable with a reasonable view of the sea.
The Kelway is very well located for access to the airport. A good value and comfortable place to stay in Gqeberha.

Cons:

Sadly, we were unable to do breakfast because of an early flight. Perhaps a 6am breakfast start for early departures would have been a bonus.

2026-05-04 • via Nuitee
N
Nomzamo • solo_traveller • de
10
I love it always I will keep coming
Pros:

Hospitality from The waitress Sino and reception ladies

Cons:

I loved everything

2026-05-01 • via Nuitee
E
Ethel • couple • za
9
Value for money
Pros:

The beach view and also breakfast was good. Friendly stuff

Cons:

The balcony was very dirty, cigarette stompies on the floor, something spilled on the floor and we don’t smoke

2026-05-01 • via Nuitee
M
Matthew • couple • gb
8
2026-05-01 • via Nuitee
O
Obakeng • solo_traveller • za
8
Pros:

The food and the sea view

Cons:

The room had no plugs to charge next to the bed

2026-05-01 • via Nuitee
R
Robert • solo_traveller • za
8
Pros:

Very accomdating staff in breakfast room (Vanessa) organised a cooked up vegetarian meal

Cons:

very small tv which is hard to see from bed

2026-04-30 • via Nuitee