The Kelway Hotel

Hotels
8 (1600 reviews)
Brookes Hill Drive , Port Elizabeth , za

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Excellent breakfast
Cons:
Dirty carpets
Noisy rooms
Need for upgrades

Categories

Cleanliness
6.71
Several reviews mention dirty carpets and a need for deep cleaning.
Service
8.68
Staff are described as friendly and accommodating.
Location
8.72
Positive feedback on location, convenient for access to attractions.
Room Quality
7.17
Mixed reviews; some rooms satisfactory while others need upgrades.
Amenities
8.2
Good amenities but some guests noted a lack of a fridge.
Value for Money
7.66
Standard quality for this hotel tier.
Food and Beverage
8.71
Highly praised breakfast and decent food options.
Overall Experience
8.18
Overall a positive experience highlighted by good staff and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 04:37

Property Description

Stunning Views and Modern Comforts

Luxurious Rooms and Dining Experience

Convenient Services and Nearby Attractions

Experience breathtaking views of Nelson Mandela Bay at The Kelway, where modern comfort meets coastal charm. Indulge in spacious rooms with dark wood furnishings and enjoy fusion cuisine at Farranger restaurant overlooking Algoa Bay. Sip on South African wine in the unique steam-train themed bar with panoramic bay views. Benefit from convenient services like free parking, shuttle bookings, and trips to Addo National Elephant Park. With Bayworld Oceanarium opposite the hotel and Humewood beach just a short walk away, your coastal adventure awaits at The Kelway. Book now to make unforgettable memories by the bay.

Important information:

Please note that this hotel is not easily accessible to the disabled.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Dear visitor, we're currently experiencing drought conditions within this region. Please be aware that certain properties will need to comply with local water usage restrictions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PLZ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for ZAR 625 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 1600 reviews
Cleanliness: 6.71
Service: 8.68
Location: 8.72
Room Quality: 7.17
Amenities: 8.2
Value for Money: 7.66
Food and Beverage: 8.71
Overall Experience: 8.18
V
Van Wyk couple za
8
2026-06-30 via Nuitee
J
Justin extended_group us
5
Pros:

The breakfast was amazing. It was located near restaurants. The staff was helpful and offered a scale to check luggage weight.

Cons:

It needs major repair. This is a 1.5 start hotel at best. There is no elevator. Beds are hard as a rock. Bathrooms were very very small.

2026-06-27 via Nuitee
V
Victoria solo_traveller ke
10
2026-06-24 via Nuitee
S
Sesetu couple za
10
Best stay
Pros:

Friendly staff

Cons:

Breakfast was a bit cold but nice

2026-06-22 via Nuitee
B
Brett Busschau extended_group za
9
Great Location, comfortable and affordable hotel in PE
Pros:

The location of the hotel is ideal, very close to the beach and promenade and close to most areas of PE.
The setting of the restaurant and bar also has great views.
The bed was exceptionally comfortable
The staff were very friendly and helpful.
Overall a very enjoyable stay.

Cons:

The TV was not tuned in properly, so had a lot of static

2026-06-22 via Nuitee
G
giampiero solo_traveller it
8
2026-06-18 via Nuitee
P
Prishan solo_traveller za
10
2026-06-17 via Nuitee
A
Andre solo_traveller za
10
2026-06-16 via Nuitee
M
Melinda solo_traveller za
10
Pros:

Everything
It was A ok

2026-06-16 via Nuitee
P
Pertunia solo_traveller za
10
HAD A PLEASANT STAY, STAFF WAS FRIENDLY AND WELCOMING
Pros:

I LIKED EVERYTHING, FROM BEING WELCOMED AT RECEPTION, ROOM SO CLEAN, I REALLY ENJOYED MY STAY

Cons:

DON'T HAVE ANY COMPLAINS

2026-06-15 via Nuitee
H
Harry family_with_children za
10
2026-06-15 via Nuitee
J
Johanne couple ca
8
Bien pour un séjour d'une nuit
Pros:

Très bon petit déjeuner, chambres confortables.

Cons:

Avoir à payer pour un thé ou un café (cappuccino) pour le petit déjeuner, alors que le petit-déjeuner était inclus. C'est le seul endroit ou ce n'était pas inclus dans notre voyage. L'hôtel est un peu vieillot et les chambres auraient besoin de rénovation. Absence de petit frigo dans la chambre.

2026-06-12 via Nuitee
A
Augustine solo_traveller za
10
2026-06-09 via Nuitee
couple za
8
2026-06-08 via Nuitee
R
Ricardo Christians solo_traveller za
7
Pros:

The rooms was clean and wifi was good. Front desk check in was good.

Cons:

The bathroom was really small.
At 6:40 am the dining room was full of tour bus patrons which did not allow me to have breakfast (business traveller). I had to skip breakfast which was included in the price ( and actually go buy me breakfast) and when I raised the issue with the front desk at checkout, I got no response? The gentleman just checked me out and that was it. I have had a dining room issue before when I stayed there.

2026-06-08 via Nuitee
S
Shoni solo_traveller za
10
2026-06-07 via Nuitee
M
Marina couple za
10
A wonderful stay at the Kelway, beautiful views and a lovely suite.
Pros:

Ocean views

2026-06-06 via Nuitee
K
Katarina134 solo_traveller si
9
2026-06-06 via Nuitee
A
Amelia couple za
8
2026-06-06 via Nuitee
J
John couple us
8
Pros:

hotel was near the beach and shopping mall
Breakfast was very substantial with many items to choose from.
room was atypical because it did not face the ocean. Bath was very good.

2026-06-05 via Nuitee