Hotel Fenix Family by ALEGRIA

Hotels
•
Alegria Hotels
7 (858 reviews)
Paseo Central, 44, Urbanización Playa Serena , Roquetas de Mar , es

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Children allowed

Facilities

Clubhouse
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good value for money
Spacious rooms
Nice pool
Cons:
Poor cleanliness
Food quality and variety issues
Some amenities outdated

Categories

Cleanliness
6
Several mentions about poor cleaning and maintenance.
Service
8
Staff were frequently described as friendly and helpful.
Location
8
Guests appreciated the location close to the beach.
Room Quality
7
Rooms were generally spacious and comfortable, though some complained about maintenance.
Amenities
7
Pool and animations were highlighted positively, but some areas need updates.
Value for Money
8
Guests felt they received good value for the price paid.
Food and Beverage
5
Many complaints about food variety and quality.
Overall Experience
7
Mixed reviews; some enjoyed their stay while others had significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:16

Property Description

Swim, Play, Relax

The Fenix Family hotel in Roquetas de Mar offers 3 pools, 2 tennis courts, and proximity to Serena beach, perfect for a fun-filled family vacation.

Delightful Dining

Enjoy buffet meals, show cooking, and snacks at the hotel’s restaurant, café, and poolside bar, all while experiencing a taste of local and international cuisine.

Explore Andalucía

Discover the beauty of Andalucía with the help of the hotel’s 24-hour reception staff, who can assist with recommendations, car rentals, and airport shuttle services.

To immerse yourself in a perfect blend of leisure and exploration, book your stay at Fenix Family today.

Important information:

Please note:

- Parking is subject to availability, as spaces are limited.
- When booking more than 5 rooms, different policies and additional supplements may apply.
- If you are traveling with pets, there is a supplement of EUR 10 per pet per night. A maximum of 1 pet per room is allowed (maximum weight 8 kg).
- Guests must show a valid ID and credit card upon check-in. Please note that all special requests are subject to availability and may include additional charges.
- Stag or bachelorette parties or similar parties cannot be held at this accommodations.Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LEI

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7
Based on 858 reviews
Cleanliness: 6
Service: 8
Location: 8
Room Quality: 7
Amenities: 7
Value for Money: 8
Food and Beverage: 5
Overall Experience: 7
I
Idris Bedla • solo_traveller • dz
9
2026-04-18 • via Nuitee
G
gregorio • solo_traveller • es
8
2026-04-17 • via Nuitee
M
MARIA JOSE • family_with_children • es
4
2026-04-16 • via Nuitee
A
Ana Lidia • solo_traveller • es
10
2026-04-16 • via Nuitee
J
Jenniffer • family_with_children • es
7
Un poco desastre para ser 4 estrellas
Pros:

La ubicación por lo general no esta bien, para ser cuatro estrellas da mucho que desear la limpieza ,las habitaciones se escucha todo y la bañera estaba sucia al echar el agua salió todo amarillo ....

Cons:

Muchas cosas

2026-04-16 • via Nuitee
P
Pascual • solo_traveller • es
10
Pros:

Todo muy bien disfrute mucho del hotel

Cons:

Nada todo estuvo bien

2026-04-14 • via Nuitee
B
Beatriz • solo_traveller • es
5
Pros:

La cama

Cons:

El bufet pésimo,la limpieza de zonas de terraza era pésima,

2026-04-14 • via Nuitee
A
Angel • couple • es
10
Tranquila y cómodo
Pros:

Todo

Cons:

Me gustó todo

2026-04-14 • via Nuitee
B
Beleca • solo_traveller • es
7
2026-04-13 • via Nuitee
H
Hanan • solo_traveller • es
8
2026-04-13 • via Nuitee
Y
Yohana • family_with_children • es
8
2026-04-13 • via Nuitee
M
Marta • family_with_children • es
8
2026-04-13 • via Nuitee
R
Raul • solo_traveller • es
4
Pros:

Nada que destacar

Cons:

Muy viejo falta de mantenimiento,comida repetitiva,poco personal,mucho que desear para ser un 4 estrellas.

2026-04-13 • via Nuitee
A
araceli • couple • es
6
Ganas de volver pronto otra vez
2026-04-13 • via Nuitee
L
Lucía • family_with_children • es
8
Fue una estancia muy corta, tampoco puedo contar mucho sobre el sitio.
Pros:

La habitación donde nos alojamos los 4 era muy espaciosa.

Cons:

No me dejaron cambiar desayuno por cena pagando la diferencia.

2026-04-13 • via Nuitee
J
Juan • solo_traveller • es
6
2026-04-12 • via Nuitee
R
rodriguez sanchez • solo_traveller • es
9
2026-04-12 • via Nuitee
F
Fidel Eusebio Rodriguez • solo_traveller • es
10
2026-04-10 • via Nuitee
A
Andrés • family_with_children • es
6
2026-04-09 • via Nuitee
O
Oscar • family_with_children • es
4
Cons:

No nos gustó el servicio de comida ,muy pésima no lo recomiendo y no volvería para ser un cuatro estrellas ,no está bien

2026-04-08 • via Nuitee