Holiday Inn Ipswich Orwell by IHG

Hotels
IHG
8 (128 reviews)
The Havens 2, Ransomes Industrial Estate, Ipswich, England, IP3 9SJ , Ipswich , GB

Pets allowed

Facilities

Fitness facilities
Health or beauty spa nearby
Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Picnic area
Elevator
Fitness facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Delicious breakfast
Cons:
Uncomfortable bed
Noise issues from other rooms

Categories

Cleanliness
7.5
Bathroom reported to smell damp; room was clean but issues with flooding.
Service
9
Staff were very friendly and accommodating, warm welcome each time.
Location
8.5
Good location for visiting places in Suffolk and Norfolk.
Room Quality
7.5
King bed issue with comfort, and some complaints about the double bed.
Amenities
8
Standard amenities available; bonus for early breakfast availability.
Value for Money
7.5
Breakfast perceived as overpriced and some dissatisfaction reported.
Food and Beverage
8
Breakfast was delicious with good vegan options, but some complaints about selection.
Overall Experience
8
Mixed overall experience but generally positive with excellent staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:31

Property Description

Top Features and Amenities

  • Fitness Center and Hair Salon: Stay active and pamper yourself with complimentary wireless internet access.
  • Dining at Priory Restaurant: Indulge in international cuisine at the restaurant with a bar/lounge and 24-hour room service.
  • Event Spaces and Meeting Rooms: Whether it's a conference or a meeting, take advantage of the 312 square feet of space with conference facilities and six meeting rooms.

From the convenient location near Ipswich Waterfront and the upscale amenities like express check-in and express check-out, Holiday Inn Ipswich Orwell offers a perfect blend of comfort and functionality for your stay. Book now for an unforgettable experience!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NWI

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • General

    Cashless transactions are available

  • Pets

    Pets cannot be left unattended

See all policies

Location

Guest Reviews

8
Based on 128 reviews
Cleanliness: 7.5
Service: 9
Location: 8.5
Room Quality: 7.5
Amenities: 8
Value for Money: 7.5
Food and Beverage: 8
Overall Experience: 8
S
Sarah family
10
Pros:

Brilliant for the dog

2025-10-05 via Nuitee
S
Sab
10
Pros:

Clean modern room don't let the old style fool you

2025-10-05 via Nuitee
M
Michael
6
Pros:

The room smelt musty

2025-09-29 via Nuitee
F
Fiona partner
10
Pros:

We were so impressed with the standard of service we received - thanks to all the staff! We requested an early check in so that we could get changed in time for going to a wedding nearby, and nothing was a problem. The welcome we received each time we returned to the hotel was warm and genuine. The breakfast was delicious too. Again, it was no problem at all when we requested some vegan items. Nothing and no one could have been better!

2025-09-28 via Nuitee
G
Gill partner
4
Pros:

King bed is not a king bed - it’s two singles zipped together on castors making it an uncomfortable sleep.

Bathroom flooded with a short shower.

Reported to reception and was told as they are busy it would be an inconvenience for housekeeping to move us.

We were offered member points which we declined as we rarely stay in HI. We were offered 2 free drinks again - adding insult to injury.

Hotel is noisy- you can hear other rooms, banging on floor above and the breakfast is overpriced for a cold selection of food.

Nice enough staff but seemingly apologetic but happy to allow guests to continue in rooms they are unhappy with.

Would never recommend.

2025-09-22 via Nuitee
R
robert
10
Pros:

Staff were very friendly

2025-09-22 via Nuitee
C
Caroline partner
8
Pros:

The only slightly iffy thing was that the bathroom smells a bit damp.
Other wise a lovely hotel and good breakfast

All staff were lovely and friendly.

2025-09-18 via Nuitee
I
Ian
8
Pros:

Standards were maintained from
Previous visit

2025-09-16 via Nuitee
R
Ritesh family_with_children
10
Pros:

The room was very spacious

2025-09-13 via Nuitee
J
Jonathan
2
Pros:

The double bed was awful and the biggest gap in the bed and I want to raise a complaint

2025-09-13 via Nuitee
I
ianmond
6
Does what it says on the can
Pros:

It was all okay really - what I expect but no wow factor

2025-09-09 via Nuitee
P
paul family
10
Pros:

Friendly and efficient staff. Very good stay.

2025-08-24 via Nuitee
W
William
10
Pros:

Stayed for two nights , staff were very friendly, bed comfortable and food was very good

2025-08-18 via Nuitee
P
Peter partner
10
Pros:

The staff and property was very good. The lady greeting us remembered us from a couple of years ago, she was fantastic.

2025-08-10 via Nuitee
J
John
10
One night stay
Pros:

Very helpful staff at reception and in the restaurant also the fact that an early breakfast was available to collect from reception as we left before it's normal opening, great stay

2025-08-09 via Nuitee
S
Satish
10
Fantastic staff and service!
Pros:

Another fantastic stay at this hotel. Staff were amazing as always. Breakfast is wholesome and top rated. Good location to visit places in Suffolk and Norfolk. Will keep visiting every year!

2025-08-03 via Nuitee
A
Agamy
10
Excellent..
Pros:

Really nice stay, room are spacious and comfortable bed, very clean, staff are very friendly, definitely recommend it. I would aray ther again

2025-07-21 via Nuitee
J
Julian
10
Ed sheeran concert
Pros:

Stayed for one night, went to see ed sheeran at portman road, staff welcoming, great breakfast and room was nice clean.

2025-07-14 via Nuitee
T
Tracey
10
Pros:

Travelled with family to see Ed Sheeran in Ipswich,hotel was clean and comfy,staff were excellent

2025-07-12 via Nuitee
P
phil
6
Pros:

O electricity in the room had to get it re connected

2025-07-07 via Nuitee