Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
High prices for breakfast
Cleanliness issues
Underwhelming amenities

Categories

Cleanliness
7.25
Multiple reviews mentioned issues with cleanliness, specifically regarding rooms not being properly cleaned.
Service
8.75
Service was generally described positively, although some reviews noted it could be improved during peak times.
Location
9.25
The location received high praise across several reviews for its convenience and accessibility.
Room Quality
7.75
Rooms were noted as decent but showing signs of wear, and some guests reported heating issues.
Amenities
7.75
Spa and wellness offerings were seen as underwhelming along with some amenities not being well maintained.
Value for Money
7.75
Many reviews highlighted the high costs of services and breakfast as being not justified.
Food and Beverage
7.25
Breakfast quality and variety received criticism, and the overall food service was described as chaotic.
Overall Experience
8.25
Despite some shortcomings, the experience was generally positive with particular emphasis on the location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:29

Property Description

Modern Accommodation and Spa Area

Located just next to the Freiburg Concert Hall, Novotel Freiburg am Konzerthaus offers modern accommodation with fine furnishings. Guests can unwind at the spa area after exploring the historic old town, just a 10-minute walk away.

Delicious Dining Options

Start your day with a varied breakfast buffet and savor local and international cuisine at La Rotonde restaurant with a summer terrace. For a relaxing evening, head to the Scotch Corner bar for drinks and snacks.

Convenient Amenities

Enjoy complimentary Wi-Fi in all public areas and rooms during your stay. With Freiburg Central Train Station a mere 100 meters away and the iconic Freiburg Münster Cathedral just a 5-minute drive, Novotel Freiburg am Konzerthaus offers convenience at your fingertips.

Book now to experience a perfect blend of comfort and convenience at Novotel Freiburg am Konzerthaus!

Important information:

Guests who booked the room with the breakfast option can bring up to 2 children (15 or younger) to the breakfast buffet free of charge. In addition, 2 children aged 15 or under can stay in existing beds of the room with the parents or grandparents free of charge.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BSL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 22 per day.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 5234 reviews
Cleanliness: 7.25
Service: 8.75
Location: 9.25
Room Quality: 7.75
Amenities: 7.75
Value for Money: 7.75
Food and Beverage: 7.25
Overall Experience: 8.25
A
Astrid • solo_traveller • us
8
2026-04-25 • via Nuitee
R
Rubi • couple • ch
9
Waren sehr zufrieden
2026-04-24 • via Nuitee
D
Dominique • solo_traveller • ch
7
2026-04-23 • via Nuitee
• family_with_children • ch
7
2026-04-23 • via Nuitee
W
wang • extended_group • de
7
2026-04-22 • via Nuitee
R
Rahel • solo_traveller • ch
6
Pros:

Super Lage, sehr zentral gelegen. familienfreundlich (Kinder waren gratis).
Kinder fanden den Pool toll!
Freundliches Personal.

Cons:

Betten/Matrazen waren sehr weich.
Im Bad roch es nach Urin (evtl. aufgrund offenem Abfluss?)

2026-04-22 • via Nuitee
C
Chantal • couple • ch
9
Freiburg ich komme immer wieder
Pros:

Freundliches Personal gute Betten

Cons:

Frühstück musste sofort mit Karte bezahlt werden (hatte ich nicht mitgenommen etwas unfreundlicher Typ) zu teuer

2026-04-21 • via Nuitee
J
Joachim • solo_traveller • de
9
Bis auf die zusätzliche check in gebühr alles io
Pros:

War alles in Ordnung

Cons:

Zusätzliche check in gebühr von 20,00€ wegen anreise um 13:30 (vor 15:00), Obwohl das Zimmer schon fertig war.

2026-04-20 • via Nuitee
K
Karin • solo_traveller • ch
9
Hotel mit Pool
Pros:

- lange Pool-Öffnungszeiten
- super Frühstücksbuffet
- gleich neben Bahnhof
- Kühlschrank im Zimmer

Cons:

-

2026-04-20 • via Nuitee
M
Marcela • solo_traveller • ar
8
Pros:

Estaba frente a la estación de buses. Fácil para llegar con equipaje.

2026-04-20 • via Nuitee
A
Antonas • solo_traveller • lt
10
2026-04-20 • via Nuitee
L
Linda • solo_traveller • de
9
2026-04-19 • via Nuitee
A
Andreas • family_with_children • ch
5
The quality of the service was poor.
Pros:

Comfortable beds, good breakfast.

Cons:

Service and the fact that the hotel
Parking was extra charge.

2026-04-18 • via Nuitee
L
Lara • solo_traveller • de
8
2026-04-18 • via Nuitee
D
David • family_with_children • ch
9
Preis- Leistungsverhältnis top!
2026-04-17 • via Nuitee
S
Sophia • solo_traveller • de
8
2026-04-17 • via Nuitee
W
Waldemar • couple • de
9
Alles in allem sehr angenehm
Pros:

Die Nähe zum Bahnhof ist spitze

2026-04-15 • via Nuitee
K
Katja • solo_traveller • de
9
Pros:

Sehr schönes hotel, direkt an Bahnhof aber nicht zu laut. Sehr freundliches Personal, zum Entspannen eine gemütliche Sauna und ein kleiner Pool ( zum richtigen Bahnen ziehen etwas klein aber das ist in den meisten hotels ja so). Preis- Leistung passt absolut und zu Fuß in der Innenstadt ist man auch sehr schnell.

2026-04-15 • via Nuitee
A
Andre • solo_traveller • ch
7
Pros:

Decent room and friendly helpful staff.

Cons:

Gym is very mediocre. Just acceptable standard of equipment. But sauna and pool is great.

2026-04-15 • via Nuitee
R
Ranjani • solo_traveller • in
10
2026-04-15 • via Nuitee