Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
High prices for breakfast
Cleanliness issues
Underwhelming amenities

Categories

Cleanliness
7.25
Multiple reviews mentioned issues with cleanliness, specifically regarding rooms not being properly cleaned.
Service
8.75
Service was generally described positively, although some reviews noted it could be improved during peak times.
Location
9.25
The location received high praise across several reviews for its convenience and accessibility.
Room Quality
7.75
Rooms were noted as decent but showing signs of wear, and some guests reported heating issues.
Amenities
7.75
Spa and wellness offerings were seen as underwhelming along with some amenities not being well maintained.
Value for Money
7.75
Many reviews highlighted the high costs of services and breakfast as being not justified.
Food and Beverage
7.25
Breakfast quality and variety received criticism, and the overall food service was described as chaotic.
Overall Experience
8.25
Despite some shortcomings, the experience was generally positive with particular emphasis on the location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:29

Property Description

Modern Accommodation and Spa Area

Located just next to the Freiburg Concert Hall, Novotel Freiburg am Konzerthaus offers modern accommodation with fine furnishings. Guests can unwind at the spa area after exploring the historic old town, just a 10-minute walk away.

Delicious Dining Options

Start your day with a varied breakfast buffet and savor local and international cuisine at La Rotonde restaurant with a summer terrace. For a relaxing evening, head to the Scotch Corner bar for drinks and snacks.

Convenient Amenities

Enjoy complimentary Wi-Fi in all public areas and rooms during your stay. With Freiburg Central Train Station a mere 100 meters away and the iconic Freiburg Münster Cathedral just a 5-minute drive, Novotel Freiburg am Konzerthaus offers convenience at your fingertips.

Book now to experience a perfect blend of comfort and convenience at Novotel Freiburg am Konzerthaus!

Important information:

Guests who booked the room with the breakfast option can bring up to 2 children (15 or younger) to the breakfast buffet free of charge. In addition, 2 children aged 15 or under can stay in existing beds of the room with the parents or grandparents free of charge.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BSL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 22 per day.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 5132 reviews
Cleanliness: 7.25
Service: 8.75
Location: 9.25
Room Quality: 7.75
Amenities: 7.75
Value for Money: 7.75
Food and Beverage: 7.25
Overall Experience: 8.25
V
Valerie • family_with_children • ch
9
2026-02-14 • via Nuitee
A
Andreas • family_with_children • ch
7
Zentral
Pros:

Sehr zentrale Lage

Cons:

Ist ein bisschen in die Jahre gekommen, Tepppiche im Zimmer dreckig.

2026-02-13 • via Nuitee
L
Lila • solo_traveller • fr
8
Bien
Pros:

La chambre ,
La gentillesse du personnel

2026-02-13 • via Nuitee
D
Djamila • family_with_children • de
8
Pros:

Wie immer sehr gut!

2026-02-13 • via Nuitee
E
Emin • family_with_children • ch
9
2026-02-13 • via Nuitee
E
Elena • solo_traveller • de
7
Sehr gute Lage, jedoch entspricht der Zustand des Hotels und das Preis-Leistungs-Verhältnis nicht un
Pros:

Positiv hervorzuheben ist die sehr gute Lage: direkt am Bahnhof, in der Nähe des Zentrums und umgeben von vielen Restaurants.

Cons:

Sehr altes Hotel. Das Zimmer ist klein, die Kissen sind einfach schrecklich und sehr unbequem. Im Badezimmer ist alles veraltet, und die Türgriff ist von innen abgerissen. Insgesamt wirkt alles renovierungsbedürftig. Das Frühstück für 27 Euro hätte deutlich reichhaltiger sein können.

2026-02-13 • via Nuitee
A
Anne • family_with_children • de
8
Wir kommen wieder.
Pros:

Der Service (Rezeption, Housekeeping, Frühstück) ist zuvorkommend und sehr freundlich.

2026-02-12 • via Nuitee
E
Eva • extended_group • ch
10
2026-02-12 • via Nuitee
T
Thomas • family_with_children • ch
8
Cons:

Im gesamten Aufenthaltsbereich Bar Reception Speisesaal ist die Raumtemperatur zu tief!

2026-02-11 • via Nuitee
A
Axel • couple • de
7
Für unseren Aufenthalt war es in Ordnung.
Pros:

Die Lage ist Top. Sauna war auch gut. Fitness Möglichkeit in Ordnung.

Cons:

1. Preis für das Parken und für das Frühstück. 2. Die Preise in der Hotelbar.

2026-02-11 • via Nuitee
R
Roger • family_with_children • ch
9
2026-02-10 • via Nuitee
E
Elisabeth • solo_traveller • de
9
2026-02-09 • via Nuitee
V
Vicente • solo_traveller • cl
4
2026-02-09 • via Nuitee
O
Olimpia • family_with_children • de
7
2026-02-08 • via Nuitee
A
Alexander • solo_traveller • ch
9
Always a great choice right in front of the railway station.
Pros:

Large, clean room. Very comfy bed.

Cons:

No safe.

2026-02-08 • via Nuitee
W
Wohlfart • family_with_children • de
10
Leckeres Frühstück und ein Indoor-Pool für die Kinder. Alle glücklich.
Pros:

Tolles Frühstück. Kinder waren begeistert vom Pool.

Cons:

Wir haben beim Check-In sehr lange warten müssen. Personal war aber sehr freundlich.

2026-02-08 • via Nuitee
M
Markus • solo_traveller • de
7
Cons:

Etwas in die Jahre gekommen.

2026-01-31 • via Nuitee
A
Anneke • family_with_children • nl
8
2026-01-31 • via Nuitee
M
Marian • solo_traveller • es
8
2026-01-30 • via Nuitee
M
MarTine • solo_traveller • lu
8
2026-01-30 • via Nuitee