Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
High prices for breakfast
Cleanliness issues
Underwhelming amenities

Categories

Cleanliness
7.25
Multiple reviews mentioned issues with cleanliness, specifically regarding rooms not being properly cleaned.
Service
8.75
Service was generally described positively, although some reviews noted it could be improved during peak times.
Location
9.25
The location received high praise across several reviews for its convenience and accessibility.
Room Quality
7.75
Rooms were noted as decent but showing signs of wear, and some guests reported heating issues.
Amenities
7.75
Spa and wellness offerings were seen as underwhelming along with some amenities not being well maintained.
Value for Money
7.75
Many reviews highlighted the high costs of services and breakfast as being not justified.
Food and Beverage
7.25
Breakfast quality and variety received criticism, and the overall food service was described as chaotic.
Overall Experience
8.25
Despite some shortcomings, the experience was generally positive with particular emphasis on the location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:29

Property Description

Modern Accommodation and Spa Area

Located just next to the Freiburg Concert Hall, Novotel Freiburg am Konzerthaus offers modern accommodation with fine furnishings. Guests can unwind at the spa area after exploring the historic old town, just a 10-minute walk away.

Delicious Dining Options

Start your day with a varied breakfast buffet and savor local and international cuisine at La Rotonde restaurant with a summer terrace. For a relaxing evening, head to the Scotch Corner bar for drinks and snacks.

Convenient Amenities

Enjoy complimentary Wi-Fi in all public areas and rooms during your stay. With Freiburg Central Train Station a mere 100 meters away and the iconic Freiburg Münster Cathedral just a 5-minute drive, Novotel Freiburg am Konzerthaus offers convenience at your fingertips.

Book now to experience a perfect blend of comfort and convenience at Novotel Freiburg am Konzerthaus!

Important information:

Guests who booked the room with the breakfast option can bring up to 2 children (15 or younger) to the breakfast buffet free of charge. In addition, 2 children aged 15 or under can stay in existing beds of the room with the parents or grandparents free of charge.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BSL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 22 per day.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 5325 reviews
Cleanliness: 7.25
Service: 8.75
Location: 9.25
Room Quality: 7.75
Amenities: 7.75
Value for Money: 7.75
Food and Beverage: 7.25
Overall Experience: 8.25
K
KLOUB • family_with_children • ma
9
2026-05-09 • via Nuitee
M
Michael • couple • de
8
2026-05-08 • via Nuitee
S
Shailesh • solo_traveller • in
7
2026-05-08 • via Nuitee
P
Pierluigi • family_with_children • it
7
Buon hotel, consigliatissimo per la posizione, davvero eccezionale
Pros:

posizione fantastica, a pochi minuti a piedi dal centro pulsante della città. Letto comodo, camera ben pulita, dotazioni minime soddisfacenti. Non ho usufruito della prima colazione dell'hotel. Ci tornerei, anche per il rapporto qualità-prezzo

Cons:

Lo staff della reception sorride poco, non è molto disponibile, parla solo tedesco e inglese, viene poco incontro (salve rari casi) alle esigenze del cliente.

2026-05-07 • via Nuitee
M
Mbamoise • solo_traveller • de
8
Fein
Pros:

Die Aussicht war super, die Lage optimal, nur 5 Minuten entfernt vom Bf. Die Sauna, war klein aber fein sowie der Poolbereich. Frühstück war sehr lecker und diverse

Cons:

Wenig Steckdosen im Zimmer .

2026-05-07 • via Nuitee
R
Ruben Rusius • family_with_children • nl
9
Fijn verblijf, slaapbank niet geschikt om op te slapen.
Pros:

Goed bed, heerlijk uitgebreid ontbijt en fijn zwembad!

Cons:

De slaapbank was niet goed voor 2 kinderen.

2026-05-07 • via Nuitee
D
Davood • family_with_children • ch
9
We enjoyed our stay at this hotel.
Pros:

The Location is perfect! The room was big enough for us as a Family. The hotel has a small pool where the children love to play. We paid for our own breakfast, but that's acceptable for a family, as you only pay for adults (over 16 years old).

Cons:

Our room faced the street and the windows weren't well soundproofed. You could hear when it was noisy outside.

2026-05-07 • via Nuitee
Q
Qun • solo_traveller • cn
9
2026-05-06 • via Nuitee
Y
Yumi • couple • de
9
2026-05-05 • via Nuitee
O
Oleksandr • solo_traveller • ua
9
Very nice
Pros:

Nice location of the hotel. Very clean rooms and nice personal at reception. Room with a fridge

2026-05-05 • via Nuitee
C
Claus • solo_traveller • de
8
2026-05-05 • via Nuitee
H
Henrie • family_with_children • nl
8
Goede locatie, goed hotel, maar wel prijzig
2026-05-05 • via Nuitee
H
Heuberger • family_with_children • ch
8
2026-05-05 • via Nuitee
P
Peter • solo_traveller • ch
8
2026-05-04 • via Nuitee
T
Tim • family_with_children • lu
6
Close to the city but an old hotel now
Pros:

Great location close to the city but impossible sleeping with the windows open…opposite the train station and nightlife noise

Cons:

It used to be a great place until possibly 10 years ago but it is now just and old hotel and is urgently I need of renovation
I am allergic to carpets in rooms

2026-05-04 • via Nuitee
B
Bruno • solo_traveller • de
7
2026-05-04 • via Nuitee
A
Ann • solo_traveller • gb
8
The perfect stay fir a long weekend
Pros:

The property was in a central position, close to all transport links. The staff were all very helpful and knowledgeable regarding the local area

Cons:

Can’t think of anything I didn’t like

2026-05-04 • via Nuitee
A
Artur • extended_group • pl
5
2026-05-03 • via Nuitee
K
Konrad Jahn • solo_traveller • de
8
2026-05-03 • via Nuitee
M
Mária • solo_traveller • hu
10
2026-05-03 • via Nuitee