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Facilities
Property facilities
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Non-smoking rooms
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Air conditioning
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Ironing service
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Car hire
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Non-smoking throughout
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Outdoor furniture
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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ATM/banking
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Television in common areas
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Express check-in
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Free wired internet
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Internet access
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Housekeeping on request
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Reception hall
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Property Description
Convenient Location
StayInn Gateway Hotel Apartment is strategically located just steps away from Hills Shopping Mall and major attractions such as Upside Down House Kuching and Chinese History Museum.
Well-Equipped Apartments
Enjoy a comfortable stay in our elegantly furnished apartments with cable TV, minibar, personal safe, and full kitchen facilities for your convenience.
Exceptional Services
Experience top-notch services at StayInn Gateway Hotel Apartment, including ticketing and laundry assistance, to ensure a seamless and enjoyable stay.
Book now at StayInn Gateway Hotel Apartment to make the most of your visit to Kuching!
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 5 years old stay for MYR 30 per person per night when using an available cot.
People no matter the age stay for MYR 60 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Location easy to access and secure parking lot.
NA
Really good location and for a family of 3, the 3 bedrooms made the stay reasonable.
Have stayed here several times over the last 20 years and it is clear that investment is not a priority. On this trip, the swimming pool was closed what seems lime indefinitely with no time frame given as to when it will be available again.
bed is good
the toilet.... the water pipe leaked continously. we told the staff, but nothing done. we felt so bad, bec water is wasted. sinful to waste water.
Location
Bed is not comfy
Lobby located at 4th floor!!!
Great location. Friendly staff.
Very run-down. Not worth the price.
Location
Breakfast was buffet style without staff in attendance. Food was uncovered and cold had been lying for a long period. There was no attention to hygiene which rendered the entire process unsafe from a health point of view.
Wi-Fi was intermittent and unreliable.
TV reception was also unreliable.
good location
Hard to understand how they got that high rating 7. Worn out, moldy and broken. Toilet leaked in the washroom so couldn't understand wether it's piss or water on the floor. Careless service. 7:30 am Saturday morning we God a knock on the door with breakfast in plastic bags. It's a horrible hotel and one of the worst accomodations I have had in Asia. Lucky we stayed just for one night.
The location
Nil
My room had generators on the balcony that made so much noise it was impossible to sleep. I checked out early and booked elsewhere
Whole apartment was so comfortable and easy access by using passcard. Friendly and helpful staff. The area so near with Topspot food court just walk about 5 min. And near with other facilities, bank and 7-eleven.
Nothing
Room is clean and well maintained. Staff, from front desk to housekeeping are friendly and helpful. Price is decent. Location is in the city but without the hustle and bustle of traffic...could be the Covid 19...Would certainly recommend friends this place.
unable to get a king bed last min , bedsheet was spotted with black inks and stains , makeup room wasnt properly done . and the free parking wasnt properly advised , ended up with ticket fine . ;(
The location is good & counter staffs are friendly. The apartment we stayed is very dated. The toilet is infested with houseflies, we killed about 50 houseflies during our 2 days stay there.
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