Holiday Village Diplomat - Gloria Palace

Hotels
•
Independent
7.6 (20 reviews)
sq. Gorna Banya, Boulevard. Nikola Petkov 143, Sofia, 1614 , Sofia , BG
359-2-915 77 77

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Pets allowed

Facilities

Meeting rooms
Fitness facilities
Express check-out
Terrace
Garden
Luggage storage
Express check-in/check-out
Sauna
Designated smoking area
Outdoor pool - seasonal
See all facilities

Review Highlights

Pros:
Very spacious apartments/rooms
Good value for money
Friendly and responsive staff
Free/secure parking and closed garden
Well-equipped with linens and basic supplies
Quiet location with pleasant views
Pet-friendly
Cons:
Cleanliness issues reported (mold, dirty bathrooms, smoke smell)
Some rooms appear dated or show wear and tear
Location can be far from city centre and not walkable
Occasional problems with bathroom heating/cold bathrooms
At least one report claiming the hotel is permanently closed

Categories

Cleanliness
5.5
Mixed reports: several guests praise cleanliness, towels and linens, but there are serious negative reports about mold, dirty bathrooms, holes in linen and lingering smoke smell — overall cleanliness is below average.
Service
9.2
Generally praised: multiple guests mention friendly, responsive and helpful reception/staff; quick responses to requests and polite service.
Location
8
Mostly convenient for guests with cars (parking, quiet area, good views); some reviews note it is far from Sofia's tourist centre and not walkable to attractions.
Room Quality
8
Rooms described as very spacious with large beds and good furnishings in many reviews, though some mention dated furniture, holes in laminate and small/poor TVs in isolated cases.
Amenities
7.8
Good basic amenities reported: secure/free parking, closed garden, well-equipped apartments (linens, towels, soap). Some guests note bathroom issues (mold) affecting perceived amenities.
Value for Money
9.5
Repeatedly highlighted as excellent value: many guests emphasize great price-quality ratio and recommend the property for the price.
Food and Beverage
7.6
Not mentioned in reviews; assigned target overall rating.
Overall Experience
5.2
Mixed overall: several very positive stays (spacious, friendly staff, good value) but a few severe negative experiences (very dirty, mold, children unwell) and at least one report of permanent closure, producing a below-average overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-02 18:59

Property Description

Luxurious Recreational Amenities
Enjoy outdoor tennis courts, a sauna, and a fitness center for your leisure.

Delicious Dining Options
Indulge in meals at the restaurant or grab snacks at the coffee shop. Room service is also available.

Convenient Services
Benefit from express check-in/out, dry cleaning, and airport shuttle services.

Make yourself at home in the elegant guestrooms and explore nearby attractions. Book now for an unforgettable stay at Holiday Village Diplomat - Gloria Palace.

Important information:

  • The seasonal pool will be open from June to September.
  • Pool access available from 9 AM to 5:30 PM.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: SOF

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Covid

    Property follows sanitization practices of COVID-19 Guidelines (WHO)

  • General

    Bed sheets and towels are washed at a temperature of at least 60°C/140°F

See all policies

Location

Guest Reviews

7.6
Based on 20 reviews
Cleanliness: 5.5
Service: 9.2
Location: 8
Room Quality: 8
Amenities: 7.8
Value for Money: 9.5
Food and Beverage: 7.6
Overall Experience: 5.2
D
Delia • solo_traveller • ro
9
Pros:

Ușor de ajuns

2026-06-20 • via Nuitee
D
Dobrina • couple • bg
7
2026-06-20 • via Nuitee
K
Krasimir • solo_traveller • bg
7
Семейство Апостолови
Pros:

Отлично съотношение между цена и качество.

2026-06-15 • via Nuitee
A
Alexandra • family_with_children • ro
8
O noapte acceptabila
Pros:

Personalul de la receptie

Cons:

Baia si dormitorul erau la etaj

2026-06-15 • via Nuitee
I
Iva • solo_traveller • bg
10
2026-06-15 • via Nuitee
R
Radu Dolghi • solo_traveller • gb
10
2026-06-13 • via Nuitee
M
Mario Bogomilov • solo_traveller • bg
10
Pros:

Редовно отсядам в Хотел Глория Палас!
Изключително чисто и много просторно!
Горещо препоръчвам мястото!
С уважение,

Cons:

Нямам негативни впечатления!

2026-06-12 • via Nuitee
O
Onur • couple • tr
5
2026-06-11 • via Nuitee
C
Cheryl • couple • au
7
It was ok with secure parking and quiet
Pros:

Quiet & Free secure parking

Cons:

Tv didn’t work

2026-06-09 • via Nuitee
Косых • couple • md
10
Pros:

Тихо и спокойно

2026-06-08 • via Nuitee
Пламен Владимиров • solo_traveller • bg
9
Много приличен
Pros:

Много голяма самостоятелна виличка. Доста чисто големи легла. Доста приятен престой. Ако се сменят някой мебели основно в кухнята апартамента ще стане почти перфектен. Отлично съотношение цена качество.

Cons:

Няма.

2026-05-27 • via Nuitee
• family_with_children • us
1
A HOTEL FROM A HORROR MOVIE.
Pros:

Nothing. This "hotel" should not be deemed fit for human consumption. Truly a horror show, you guys shouldn't be offering it on your website.

Cons:

dirty, moldy, falling apart, holes in the bed linen, showers from a horror movie where you can see mold in what's left of the grout between tiles. Holes in the laminate. TV in the living room, the size of a matchbox. Both kids couldn't breathe after one night and have been coughing like crazy. Also, clearly the rooms have been smoked in - they stink and so do the towels.

2026-05-26 • via Nuitee
Айдън • solo_traveller • bg
10
2026-05-24 • via Nuitee
G
Gary • couple • gb
9
2026-05-21 • via Nuitee
P
philippe • solo_traveller • fr
9
Pros:

La gentillesse de la dame de l'accueil
Le calme
Le parking sécurisé
La taille de l'appartement est gigantesque

Cons:

C'est un peu vieillot, mais c'est fréquent dans tous ces établissements bulgares

2026-05-17 • via Nuitee
V
Valerii • solo_traveller • ru
9
2026-05-13 • via Nuitee
A
Aida • solo_traveller • ro
9
2026-05-11 • via Nuitee
T
topçu • solo_traveller • tr
10
2026-05-08 • via Nuitee
N
NEKTARIOS KOKKOSIS • solo_traveller • gr
10
Εκπληκτικό ξενοδοχείο με φουλ άνετους χώρους και παροχες
Pros:

Εκπληκτικό ξενοδοχεία και ευρύχωρο με φουλ παροχές και άνετους χώρους

2026-05-05 • via Nuitee
A
Atanas • family_with_children • bg
10
2026-05-04 • via Nuitee