Hotel Gloria Palace Diplomat

Hotels
8.4 (669 reviews)
143 Nikola Petkov blvd. , Sofia , bg

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Clean/spotless rooms
Quiet
Comfortable
Good location/near New Bulgarian University
Parking available
Spacious rooms/duplex
Family-friendly
Friendly reception/security staff
Cons:
No hot water (reported)
Bathroom issues
Room defects (broken lock, shower problems, missing shower door, broken drain)
Uncomfortable bed springs
Rude pool bar staff/poor service
Unsettling/sinister vibe reported by one guest

Categories

Cleanliness
9.8
Very positive — multiple guests explicitly describe rooms as clean and 'spotless'.
Service
7.5
Mixed — reception and security staff are described as friendly and helpful, but a strongly negative incident with a rude pool bar attendant lowered the score.
Location
9
Positive — reviewers note a convenient location (near New Bulgarian University), easy access and available parking.
Room Quality
6.5
Mixed to negative — rooms are described as spacious, but several guests reported significant issues (damaged door lock, problematic showers, missing shower door, broken drain, and uncomfortable bed springs).
Amenities
8.8
Generally positive — facilities and amenities are described as excellent and family-friendly; pool/bar present (though service at the bar had an issue).
Value for Money
8.4
Standard quality for this hotel tier
Food and Beverage
8.4
Standard quality for this hotel tier
Overall Experience
8.8
Generally positive — many guests recommend the hotel, praising comfort and family-friendliness, though one guest noted an unsettling vibe and service incident.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 22:30

Property Description

Luxurious Accommodations
Hotel Gloria Palace Diplomat offers air-conditioned rooms with modern amenities such as a TV, minibar, and en-suite bathroom. Some rooms even feature a cozy seating area, perfect for relaxation after a day of activities.

Sports and Recreation
Situated at the foot of Vitosha Mountain, guests can enjoy various sports facilities including a tennis court and squash club. The outdoor pool is ideal for a refreshing dip, providing a perfect way to unwind amidst the beautiful surroundings.

Convenient Location
Located in the ecologically clean Gorna Bania quarter, the hotel is near mineral springs and just a short drive from Sofia's city center. With free WiFi and private parking, Hotel Gloria Palace Diplomat ensures a comfortable and hassle-free stay.

Experience luxury and convenience at Hotel Gloria Palace Diplomat - book your stay now for an unforgettable getaway!

Important information:

Please note that the extra facilities and using of the outdoor swimming pool are paid additionally.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: SOF

Location

Guest Reviews

8.4
Based on 669 reviews
Cleanliness: 9.8
Service: 7.5
Location: 9
Room Quality: 6.5
Amenities: 8.8
Value for Money: 8.4
Food and Beverage: 8.4
Overall Experience: 8.8
A
AIKATERINI • solo_traveller • gr
7
2026-08-20 • via Nuitee
A
Adrian • family_with_children • ro
8
Raport calitate preț acceptabil, spațiu mare
Pros:

Locația bună aproape de autostrada spre Grecia

Cons:

Totul cam vechi

2026-08-18 • via Nuitee
Z
Zlatin • extended_group • es
10
2026-08-16 • via Nuitee
E
Enayat • solo_traveller • nl
5
2026-08-16 • via Nuitee
M
Marijica13 • solo_traveller • rs
10
Pros:

Good place to make a break on the way to Greece

2026-08-15 • via Nuitee
M
Mehmet Can • family_with_children • tr
8
Pros:

Odaların büyüklüğü ve ihtiyaçlara cevap vermesi yeterliydi. Bir gece konakladım. Herhangi bir olumsuzluk yaşamadım. Sadece oda içerisinde ki eşyalar eski yenilenmesi gerekiyor

2026-08-15 • via Nuitee
R
Rashad • family_with_children • pl
10
Pros:

Очень удобная место положение,хорошая парковка

2026-08-11 • via Nuitee
S
sezen • couple • tr
10
Fiyat fayda endeksine göre şahane. Annem, ben ve köpeğimiz memnun kaldık. :)
Pros:

Metroya yakın. Aracımızla geldik, şehir içinde park problemi olduğu için metroyla ulaşım sağladık. Gayet konforlu oldu. Sessiz sakin ve güvenli bir otel. Çalışanlar çok güler yüzlü.

Cons:

Eski bir yapı. Ama temizdi. Tuvalet ve banyonun üst katta olması annem için yorucu oldu.

2026-08-11 • via Nuitee
M
Mircea • extended_group • ro
10
Un sejur reușit
Pros:

Un popas bine venit în tranzit. Camere spațioase și curate. Personal ireproșabil. Locație liniștită departe de aglomerația urbană. Recomand!

Cons:

Nu e cazul

2026-08-10 • via Nuitee
N
NICOLAE • family_with_children • fr
10
2026-08-10 • via Nuitee
J
Jessica • family_with_children • fr
5
Passable
Pros:

Situation géographique, la possibilité de se baigner dans une piscine après les visites par contre payante à partir de 5 ans et 10 euros par personne.
Le personnel de la piscine est très accueillant et gentille.
Logement calme .

Cons:

La cuisine n'est pas du tout équipé dans le logement. Il y a une gaziniere mais même pas une poêle .
N'y tasse a café rien en faite ,dommage.
Le canapé est tachée .
Mais sinon la literie est confortable.

2026-08-10 • via Nuitee
K
Krasi • family_with_children • gb
10
My family and I had a great stay. The staff is very friendly. We strongly recommend. We look forward to booking again.
Pros:

Very spacious and clean property with allocated parking in front of the Vila.

Cons:

Nothing to comment in here as it was all good with our stay.

2026-08-10 • via Nuitee
A
Alexandru • solo_traveller • md
9
Pros:

Clean, quiet and comfortable.

Cons:

No hot water

2026-08-08 • via Nuitee
A
Artur • solo_traveller • ua
10
2026-08-07 • via Nuitee
H
Habbuloglu • solo_traveller • fr
8
Bien
Pros:

Bien, je ne suis pas rester assez longtemp pour avoir un avis plus complet, mais dans l'ensemble tout était bien.

2026-08-07 • via Nuitee
Стоянов • couple • bg
8
Pros:

The park places and the locations around the area

Cons:

The bathroom

2026-08-02 • via Nuitee
F
Filip • solo_traveller • rs
10
2026-07-25 • via Nuitee
C
Cuibar • solo_traveller • ro
10
2026-07-19 • via Nuitee
M
Monica • solo_traveller • ro
10
2026-07-18 • via Nuitee
A
Anastasiia • solo_traveller • ua
9
2026-07-17 • via Nuitee