Children allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good amenities
Cons:
Small rooms
Unfriendly chef
Issues with breakfast replenishment

Categories

Cleanliness
8.4
Specific issues with maintenance and cleanliness mentioned in reviews.
Service
9.55
Most staff were friendly and helpful, though one negative experience noted.
Location
9.9
Consistently praised as perfect and convenient.
Room Quality
8.65
Rooms were noted as a little small but otherwise satisfactory.
Amenities
9.38
Gym facilities and rooftop bar were highlighted positively.
Value for Money
9.14
Generally good value but breakfast reiteration suggests room for improvement.
Food and Beverage
8.4
Breakfast was good, but issues with replenishment were mentioned.
Overall Experience
9.36
Overall sentiment was mostly positive with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 23:04

Property Description

Spectacular Views and Central Location
Experience breathtaking views of the Bay of Naples and Mount Vesuvius from our 4-star Hotel Continental, ideally situated just 50 meters from Sorrento’s seafront.

Luxurious Rooms and Dining
Indulge in air-conditioned rooms with elegant wooden furniture, satellite flat-screen TVs, and ensuite bathrooms. Enjoy dining at Restaurant La Terrazza, offering a mix of Italian, international cuisines, and fresh fish specialties, complemented by classic cocktails at the bar.

Relaxation and Convenience
Unwind by the outdoor pool, take a private lift to the beach, or pamper yourself with a massage. Stay active at the hotel’s gym or let the multilingual staff assist in organizing tours or airport shuttles.

Book now to immerse yourself in luxury and convenience at Hotel Continental.

Important information:

Please note that access to the beach in summer is for free only during working hours.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 35 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for € 25 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 1302 reviews
Cleanliness: 8.4
Service: 9.55
Location: 9.9
Room Quality: 8.65
Amenities: 9.38
Value for Money: 9.14
Food and Beverage: 8.4
Overall Experience: 9.36
D
david • couple • au
9
Located at the end of a winding lane and with unobstructed ocean views our room was a mix of old school lovely and recen
Pros:

The hotel continental is located overlooking the swimming areas a short stroll to everything in Sorrento

The staff - all it seems were elderly gentlemen - can teach their younger peers a lot about making a guest feel special - they were all faultless

Cons:

Nothing -
The only glitch was the EV charger in the basement was super slow and added just 6kwh in 8 hours - so a faster charger is what you would expect - it was however great to just get those 6kw..

2026-01-19 • via Nuitee
M
Mary • couple • ca
10
Extremely satisfied
Pros:

We liked everything about Hotel Continental
The staff are extremely friendly
Luca suggested a nice restaurant which we really enjoyed

2026-01-19 • via Nuitee
A
Aman • family_with_children • gb
10
A luxury stay along Italy's Amalfi coast
Pros:

The room was beautiful, well decorated with a stunning view. The staff were so polite, attentive and nothing was too much trouble. We loved the breakfast. There were great options between cooked food and continental. We particularly loved the music being played at breakfast and the spa was wonderful! We had such an amazing stay and can't wait to come back.

2026-01-19 • via Nuitee
P
Pamela • extended_group • us
10
Stunning views from the rooftop bar! Great location. Would stay again.
Pros:

Location was great! Close to shopping and restaurants. Located on the Piazza della Vittoria with beautiful view of Vesuvio! The rooftop bar was amazing!

Cons:

No complaints.

2026-01-19 • via Nuitee
T
Thomas • couple • us
2
Hotel prices way to high much better places to stay at half the price with a lot more more
Pros:

This hotel
Is Way over priced

Cons:

Hotel room is extremely small could
Not open two suit cases at once bathrooms out dated

2026-01-19 • via Nuitee
S
Salvatore • couple • us
10
Fabulous vacation with everything we were looking for. Thank you to the staff 5 stars!
Pros:

Amazing location. Convenient to the downtown for shopping and restaurants and the port for excursions

2026-01-19 • via Nuitee
R
Rokeach • couple • us
9
very good
Pros:

The restaurant was full the first night we got there. I asked the head maitre to recommend another restaurant.
He wrote down where we should go, what to order and what wine to drink. it was excellent. so good we returned the next night.

2025-12-03 • via Nuitee
J
Janice • solo_traveller • gb
6
Pros:

The gym facilities were good, and the reception staff were really friendly.

Cons:

The Maitre d' or chef at the main restaurant was unfriendly towards me. I was travelling alone. He chatted to everyone else except me, which I thought was rude.
The other members of staff were nice.

2025-11-28 • via Nuitee
R
Ronan • couple • gb
10
Perfect
Pros:

Staff were amazing

2025-11-27 • via Nuitee
H
Hocker • extended_group • us
10
It was convenient and a nice place to stay
Pros:

The ocean view and our room

Cons:

I think for the breakfast buffet, you should offer less and make what you do offer more grand and make sure there is enough. Each morning there were empty plates that were not refilled. Less is more sometimes. We still had a wonderful breakfast however.

2025-11-11 • via Nuitee
A
Adelyn • couple • us
10
Highly recommended.
Pros:

Location…location and accomodation. Staffs are all pleasant. Good breakfats.

Cons:

None

2025-11-10 • via Nuitee
M
Michelle • couple • us
10
Perfect! Would absolutely stay again and highly recommend
Pros:

Hotel is really nice. Rooftop bar is awesome and hotel is in a perfect location.

Cons:

I really liked everything but rooms a little on the smaller side.

2025-11-08 • via Nuitee
S
Simon • couple • gb
10
Excellent
Pros:

Beautiful hotel, great location, friendly staff

2025-11-08 • via Nuitee
S
SimplyGorgeous44 • Family • us
4
Underwhelming- would not recommend
Pros:

The location was perfect. The patio and view was lovely! That said, the front desk staff was underwhelming and not friendly. We had to ask for multiple items to be restocked in the room. The bathroom was extremely small. The major concern was the drone flying directly above it on the patio one evening, which is a massive violation of privacy. I would not recommend this hotel overall.

2025-11-04 • via Tripadvisor
M
Michele • couple • us
9
Pros:

Location was fantastic! Great views from the rooftop bar. Walkable to shops and restaurants. Staff was helpful and breakfast was great!

2025-11-04 • via Nuitee
J
jxx9595 • Couples
10
Nice hotel with great views if you get the right room
Pros:

The Hotel Continental is in the style of classic Grand Hotels, and it mostly lives up to that standard, including twice-a-day room service. We had a medium-sized room with an incredible view of Naples Bay and Mount Vesuvius. The bathroom was modest. It has an old-fashioned bathtub/shower and a bidet. The bed was fine, and the room was only noisy when the wind blew. In that case, you could close the electronically controlled shutters to stop the noise.

The desk is a good size, but it has only one plug and no USB ports. In fact, that desk plug is the only one accessible in the bedroom. There are no plugs on the nightstands, but there is one in the bathroom. This is barely acceptable. I just can’t understand why hotels with insufficient plugs can’t install a power strip with plugs and ports. Still, the Internet worked well, and with the cords and plugs I bring, I can survive with one plug. Another small problem is that all the plugs shut with the lights and AC when you leave the room. That means you can’t leave anything to charge in your absence.

Breakfast was okay (with a live piano player!). Overall, service was excellent. The front desk was very responsive. There's a decent but small gym (not much used by the hotel's older clientele) and a swimmng pool.

Noteworthy items. There’s a scale in the bathroom. Can’t remember ever seeing one in a hotel room before. And one more. As is often the case, the tub/shower is a bit slippery. There’s a grab bar (too often absent in hotels) in the right place, but that’s not enough. What’s new is that there are flip-flops in the bathroom. Wear them and you don’t have to worry about slipping. What an interesting approach to a familiar problem. The flip-flops are uncomfortable, but they work.

The biggest problem with the room is the air-conditioning. You can turn the thermostat up to 27 or 28 (80+) Fahrenheit and the AC stays on. In the end, I just turned it off entirely. Given that it’s autumn, no AC is really needed. But somehow either the staff or something turned the AC back on from time to time. This was just a mild annoyance, but it kept turning itself back on at times. I might have a different view here if it were the height of the summer.

Overall, we were happy enough in this hotel, and we would return here if in Sorrento again.

2025-10-31 • via Tripadvisor
N
Nelson Ferraz • couple • br
9
Pros:

Localização, conforto , café da manhã, serviço

Cons:

O único ponto foi o isolamento acústico entre os quartos para nao se escutar barulho alheio. O restante nota 10.

2025-10-31 • via Nuitee
R
Roger Lambert • couple • ca
9
Always great…. Would stay again
Pros:

Location is awesome. Staff is wonderful. Breakfast is great and hotel itself is beautiful

Cons:

Room was a little small.
But that was a small thing and they have bigger rooms if you want to pay more like most places

2025-10-30 • via Nuitee
V
VizziOne • Couples
10
Under priced for this quality
Pros:

We stayed here because of location we were pleasantly surprised withthe quality of the rooms,breakfast and staff. As soon as we arrived from the car the staff took care of the luggage taking it to room. Breakfast was in a large banquet room with all kinds of pastries eggs and wonderful espresso and cappuccino. Bathrobe’s and slippers and turndown service with chocolate on the pillows. We were very pleased.

2025-10-27 • via Tripadvisor
C
Celeste • solo_traveller • au
10
Classic hotel with respectable amounts of hospitality and beautiful restaurants and food.
Pros:

The hotel was clean, well presented, a beautiful building, breakfast was plentiful, the staff were helpful and polite, amenities/products provided were plentiful, I fell in love with this hotel on arrival.

Cons:

The room service was a little bit expensive but to be expected from a quality hotel.

2025-10-27 • via Nuitee