Galleria Vik Milano - Townhouse Galleria - Small Luxury Hotels of the World

Hotels
•
Independent
8.4 (669 reviews)
Via Silvio Pellico 8, Milan, MI, 20121 , Milan , IT
39-02-89058297

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Pets allowed

Facilities

Proposal/romance packages available
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
Free airport transportation
Breakfast available (surcharge)
Multilingual staff
Free use of nearby fitness center
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Scenic views
Cons:
Cleanliness issues
Room comfort problems
Limited dining options

Categories

Cleanliness
7.68
Some reviews pointed out cleanliness issues like dusty ceilings and the need for better internet service.
Service
9.15
Many reviews praised the staff for being friendly and helpful.
Location
9.69
Location was repeatedly highlighted as amazing and perfect for access to the Galleria.
Room Quality
7.14
Mixed feelings regarding room comfort; some noted issues with furnishings showing wear and tear.
Amenities
8.67
Most guests were satisfied with available amenities, but some issues with restaurant accessibility.
Value for Money
8.13
Generally good value for the experience, but some mentioned limitations in comfort.
Food and Beverage
8.18
Breakfast received positive mentions, though specific dining limitations were noted.
Overall Experience
8.55
Overall positive experiences reported, with some areas noted for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:37

Property Description

Experience the elegance of Galleria Vik Milano, a luxurious retreat nestled in the heart of Milan, just steps away from iconic attractions.

Indulgent Amenities
Pamper yourself with onsite massages and enjoy a range of amenities including complimentary wireless internet, concierge services, and a nearby fitness facility.

Culinary Delights
Savor international cuisine at Vik Pellico Otto or relax in your room with delicious room service. Don’t forget to unwind at the bar/lounge with your favorite drink.

Stylish Accommodations
Stay in one of our 86 uniquely decorated guestrooms, featuring premium bedding, espresso makers, and 45-inch LED televisions for your entertainment.

Make your Milan experience unforgettable—book your stay at Galleria Vik Milano today!

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MXP

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pet max weight (per pet) in kg is 8

  • Pets

    Pets cannot be left unattended

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

8.4
Based on 669 reviews
Cleanliness: 7.68
Service: 9.15
Location: 9.69
Room Quality: 7.14
Amenities: 8.67
Value for Money: 8.13
Food and Beverage: 8.18
Overall Experience: 8.55
R
romano • solo_traveller • it
7
2026-03-14 • via Nuitee
I
Ingrid • couple • se
10
Pros:

Allt

Cons:

Saknar en vacker lobby

2026-03-14 • via Nuitee
Кристина • couple • bg
10
Galleria
Pros:

everything was wonderful

2026-03-14 • via Nuitee
M
Mónica • couple • es
10
Súper
Pros:

Alojamiento, diseño y ubicación

2026-03-12 • via Nuitee
R
Rudolf • solo_traveller • de
9
2026-03-05 • via Nuitee
G
Giovanni • couple • ch
9
2026-03-03 • via Nuitee
F
Fiorella • couple • it
9
Pros:

Personale super disponibile. Vista top dal balconcino

2026-03-01 • via Nuitee
K
kevin • couple • fr
10
Pros:

la vue dans la Galéria, l’espace dans la chambre le personnel très gentil

2026-02-27 • via Nuitee
M
Manal • couple • sa
10
2026-02-27 • via Nuitee
S
shahsavan • family_with_children • ae
10
2026-02-27 • via Nuitee
D
David • family_with_children • ge
10
2026-02-25 • via Nuitee
I
izzat • solo_traveller • ae
7
2026-02-25 • via Nuitee
I
Irene • couple • fi
10
2026-02-25 • via Nuitee
M
Matthias • couple • ch
8
Gut, nicht sehr gut
Pros:

Lage ist perfekt. Aussicht hübsch!

Cons:

Etwas in die Jahre gekommen & Service so halb … Preis Leistung darf man nicht zu genau hinschauen.

2026-02-22 • via Nuitee
M
maria cristina • couple • br
9
Foi ótima
Cons:

O banheiro é muito bom, mas não tem aquecimento e é muito frio.

2026-02-10 • via Nuitee
Y
Yehonatan • extended_group • il
10
2026-02-09 • via Nuitee
V
Veronika • couple • ae
5
2026-02-09 • via Nuitee
E
EricH81 • Solo travel • New York City, New York
2
Honestly one of the worst hotels in Milan
Pros:

This was one of the most disappointing hotel experiences I’ve had in years — not because of one issue, but because everything went wrong, and management handled it poorly from start to finish.

I stayed for a very short business trip (two nights) and encountered nonstop problems:

First room had a strong chemical smell that made me dizzy, plus unreliable Wi-Fi.

I was forced to change rooms, during which my luggage was mishandled and delayed.

Second room had lights turning on and off all night due to faulty motion sensors, making it impossible to sleep.

Wi-Fi in the new room was so slow I could barely work.

Plumbing didn’t function properly and made loud noises throughout the stay.

For a hotel positioning itself as luxury, this level of basic failure is shocking.

What made the experience far worse was management’s attitude, specifically the Operations Manager, Jessica. Instead of accountability or empathy, I was met with defensiveness, dismissiveness, and accusations that were simply untrue. Legitimate concerns were treated like inconveniences rather than problems to be solved. There was no ownership, no apology, and no attempt to make things right.

The only positive worth mentioning: the luggage assistance and concierge staff were genuinely kind, professional, and helpful. They were the only people who behaved like they worked in hospitality.

Between the room issues, the operational chaos, and the way management handled everything, I would not recommend this hotel especially for business travelers or anyone expecting professional service.

2026-02-07 • via Tripadvisor
B
Bayram • solo_traveller • tr
6
2026-01-31 • via Nuitee
I
Ildefonso • couple • es
9
Inmejorable ubicación y personal muy amable
Pros:

Ubicación privilegiada, atención del personal inmejorable.

Cons:

Internet y falta de zonas para poder trabajar

2026-01-28 • via Nuitee