Portsmouth Marriott Hotel

Hotels
Marriott Hotels & Resorts
8.1 (3062 reviews)
Southampton Road , Portsmouth , gb

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good breakfast
Cons:
Hard mattresses
High Wi-Fi charges
Expensive parking

Categories

Cleanliness
8.54
The rooms are described as clean and well-maintained.
Service
8.81
Staff are consistently praised for being friendly and helpful.
Location
8.55
Convenient location with ample parking options.
Room Quality
7.5
Several mentions of hard mattresses and discomfort.
Amenities
7.53
Limited amenities mentioned; some dissatisfaction about Wi-Fi costs.
Value for Money
7.79
Some reviews suggest that parking fees and restaurant prices are excessive.
Food and Beverage
8.04
Breakfast received good reviews but noted to be on the lukewarm side.
Overall Experience
8.01
Overall pleasant experience but with notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 19:06

Property Description

Luxurious Accommodation
Experience comfort and style at Portsmouth Marriott Hotel. The contemporary rooms boast luxury linens, modern bathrooms, and all the amenities you need for a relaxing stay.

Dining Excellence
Indulge in culinary delights at the Cast Iron Bar & Grill, offering a creative evening menu that will tantalize your taste buds.

Convenient Location
Conveniently located just off the M27 motorway, our hotel is a short drive away from popular attractions like Gunwharf Quays and the Naval Dockyard. Plus, with free WiFi in the lobby and chargeable Wi-Fi in the bedrooms, you can stay connected throughout your stay.

Book your stay at Portsmouth Marriott Hotel for a perfect blend of luxury, convenience, and exceptional service.

Important information:

Guide dogs can be accommodated at the hotel and small lap dogs can stay in the rooms upon request, Please confirm with the property in advance, using the contact details found on the booking confirmation.

Please note that there is a free charging facility for guests with electric vehicles.

Please note that a maximum of 2 dogs is allowed per room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOU

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 5 per day.

Location

Guest Reviews

8.1
Based on 3062 reviews
Cleanliness: 8.54
Service: 8.81
Location: 8.55
Room Quality: 7.5
Amenities: 7.53
Value for Money: 7.79
Food and Beverage: 8.04
Overall Experience: 8.01
S
sue couple gb
10
Perfect
Pros:

All good

Cons:

Nothing

2026-02-28 via Nuitee
J
James solo_traveller gb
7
2026-02-28 via Nuitee
W
William couple gb
7
good
Cons:

Disappointed when Hotel left a message on our room phone saying that at 8.30pm we couldn't dine that evening yet it was impossible to find this message. You apparently needed a QR code! couldn't eat in hotel so had to go out. why not leave a paper message for guests?

2026-02-26 via Nuitee
G
Gallus family_with_children gb
3
Other than above, we like it very much
Pros:

No comment

Cons:

At checking in, the reception should have told us that the kitchen will be closed between 8pm till 9pm. We would have been able to arrange dinner before 8pm, instead being told that we shall get something from the nearby KFC, walking 10min in the rain!!!! Not close to be good enough, sorry Mariott’s team.

2026-02-26 via Nuitee
A
Adrian couple gb
7
Acceptable but not memorable
Pros:

Good location and easy parking

Cons:

I found the bedclothes far too “thin” not really cosy and the bed had a topper that was worn out.

2026-02-26 via Nuitee
M
Mylene solo_traveller gb
6
Pros:

Comfortable room

Cons:

Electric charging for car poor. Only 1 slow old style charger which was occupied so I could not charge overnight and had very difficult time finding another near by

2026-02-25 via Nuitee
L
Liberty family_with_children gb
10
2026-02-25 via Nuitee
P
Pascal family_with_children fr
10
2026-02-25 via Nuitee
C
Chee Wai (Daniel) family_with_children sg
8
Stay was nice and decent. Room was clean and good.
Pros:

Convenient location, nice ambience, rooms were spacious.

Cons:

Lack of a bigger bed (i.e. king-sized) in family room.

2026-02-25 via Nuitee
S
steve family_with_children gb
10
Pros:

We only needed a one night travel stop but couldn't find fault. Room was large, clean, bright and had good heating; bed was large and very comfortable, bathroom was large clean and modern, breakfast was good even as a late attendee and staff were all smiling and efficient. Car parking was plentiful and cheap

Cons:

Nothing

2026-02-24 via Nuitee
J
Justine couple gb
10
Pros:

Nice relaxing hotel

Cons:

Nothing

2026-02-24 via Nuitee
J
James solo_traveller gb
9
Great service great food very comfortable and excellent staff.
Pros:

Once inside I thought it was very clean and tidy and I can’t fault anything

Cons:

On arrival thought the outside needs tidy up in the parking area and out side walls of property.
Ie litter all needs picking up from the bushes etc.

2026-02-23 via Nuitee
R
Rhiann couple gb
10
Perfect
Pros:

Hotel was lovely. Staff were incredibly friendly. Rooms are clean and food was fab! And the fact we could bring our dog too!! We had a great stay, and will definitely be back.

2026-02-23 via Nuitee
S
Stephen couple gb
10
2026-02-23 via Nuitee
S
Simon couple gb
1
Appalling Stay
Pros:

On arrival downgraded our room with not mention at checkin when questioned their answer was you booked through booking.com and they had already allocated all the room type we has booked. Ate in the restaurant and waited 20mins to order and another hours for the food to arrive and when it did it was luke warm. at breakfast the same issue with the hot food being at best luke warm

Cons:

The very hard uncomfortable bed

2026-02-22 via Nuitee
T
Tony couple gb
10
Great staff great price
Pros:

Convenient

Cons:

Nothing

2026-02-22 via Nuitee
Q
Quentin family_with_children gb
9
Pros:

Everything, really, staff, facilities and breakfast all 👍

Cons:

Bed was very firm

2026-02-22 via Nuitee
S
Sunny family_with_children gb
8
Cons:

The parking should be part of hotel and should have a view especially when we booked and went to see the sea

2026-02-22 via Nuitee
B
Brandy couple us
8
Would stay again!
Pros:

Great stay - staff went above and beyond with requests, good breakfast.

Cons:

Wish the room had a microwave.

2026-02-13 via Nuitee
L
Lorri solo_traveller gb
10
2026-02-13 via Nuitee