Portsmouth Marriott Hotel

Hotels
Marriott Hotels & Resorts
8.1 (3189 reviews)
Southampton Road , Portsmouth , gb

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good breakfast
Cons:
Hard mattresses
High Wi-Fi charges
Expensive parking

Categories

Cleanliness
8.54
The rooms are described as clean and well-maintained.
Service
8.81
Staff are consistently praised for being friendly and helpful.
Location
8.55
Convenient location with ample parking options.
Room Quality
7.5
Several mentions of hard mattresses and discomfort.
Amenities
7.53
Limited amenities mentioned; some dissatisfaction about Wi-Fi costs.
Value for Money
7.79
Some reviews suggest that parking fees and restaurant prices are excessive.
Food and Beverage
8.04
Breakfast received good reviews but noted to be on the lukewarm side.
Overall Experience
8.01
Overall pleasant experience but with notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 19:06

Property Description

Luxurious Accommodation
Experience comfort and style at Portsmouth Marriott Hotel. The contemporary rooms boast luxury linens, modern bathrooms, and all the amenities you need for a relaxing stay.

Dining Excellence
Indulge in culinary delights at the Cast Iron Bar & Grill, offering a creative evening menu that will tantalize your taste buds.

Convenient Location
Conveniently located just off the M27 motorway, our hotel is a short drive away from popular attractions like Gunwharf Quays and the Naval Dockyard. Plus, with free WiFi in the lobby and chargeable Wi-Fi in the bedrooms, you can stay connected throughout your stay.

Book your stay at Portsmouth Marriott Hotel for a perfect blend of luxury, convenience, and exceptional service.

Important information:

Guide dogs can be accommodated at the hotel and small lap dogs can stay in the rooms upon request, Please confirm with the property in advance, using the contact details found on the booking confirmation.

Please note that there is a charging facility for guests with electric vehicles.

Please note that a maximum of 2 dogs is allowed per room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOU

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 5 per day.

Location

Guest Reviews

8.1
Based on 3189 reviews
Cleanliness: 8.54
Service: 8.81
Location: 8.55
Room Quality: 7.5
Amenities: 7.53
Value for Money: 7.79
Food and Beverage: 8.04
Overall Experience: 8.01
3
3afa6a1081c072a82b210cf5bd4c5056 couple gb
9
The stay was great with friendly staff and clean rooms
Pros:

The Portsmouth Marriott is always great every time I have stayed there over the past 4 years. The location is convenient for getting into Portsmouth and the rooms are always immaculate.

Cons:

The only area for improvement would be signage letting you know that the code to access the gym is available at reception.

2026-04-18 via Nuitee
7
7a2d8fda24a97066d1af331fde3b3ab2 couple gb
9
2026-04-18 via Nuitee
F
fb7cd011cf147162b0cde4025e6a9c58 family_with_children gb
10
Clean, spacious rooms and comfortable stay
Pros:

Clean rooms, friendly staff

Cons:

Limited amount if car chargers.

2026-04-18 via Nuitee
0
0f7cb14a1cc473c67825ec3f91be37cd family_with_children gb
9
Pros:

Staff and breakfast, hotel was lovely

Cons:

No pool

2026-04-18 via Nuitee
7
780eb49560ea717d2c31f551a1cee6c4 couple gb
7
2026-04-18 via Nuitee
4
42334d95fd4e7058cc4fb3a89d03d0fe extended_group gb
9
2026-04-17 via Nuitee
2
2a104e90316d712b9fedf4df0fd3ab1a couple gb
10
Always loved Marriot will always stay in their hotels.
Pros:

Breakfast is great.

2026-04-16 via Nuitee
F
f93d09202f7073e983e8b1d51f9fdb6e couple gb
9
Great stay again!
Pros:

Great hotel perfect location for ferry terminal.. really comfy bed and nice bathroom products, very friendly staff.

Cons:

Restaurant was ok

2026-04-15 via Nuitee
3
329517ee5e3470f124def9ed199506ef couple fr
10
Hôtel super confortable , un peu trop loin du centre ville.
Pros:

Tout était parfait, chambre immense, deux grands lits, belle salle de bain avec baignoire, et calme comme nous l’avions demandé
Très bon petit déjeuner avec beaucoup de fruits, ce qui n’est pas toujours le cas en Angleterre.
Accueil facile et rapide. Parking en face de la porte d’entrée.

Cons:

La fenêtre donne sur un patio, calme pour nous, mais sans doute pas évident pour les autres chambres qui donnent plus au dessus du restaurant
Et si l’hôtel est vraiment extra, il est très loin du centre ville ( 20mn en voiture) et c’est à prendre en compte si l’on veut juste faire du tourisme

2026-04-14 via Nuitee
5
5e311904369271f08598f03cdd7683a3 solo_traveller gb
9
2026-04-14 via Nuitee
8
8af1da3ebeb470d79321e30a2a2a0f37 solo_traveller gb
8
2026-04-14 via Nuitee
7
7de6cbeafc8d735ac2cba02e6f117cb2 family_with_children gb
7
L’hôtel est agréable et bien situé mais la literie est trop dure.
Pros:

Le personnel

Cons:

Les lits: les matelas étaient trop durs.

2026-04-14 via Nuitee
6
63cf75da83bf70fd841de7f3600138bc family_with_children gb
9
2026-04-13 via Nuitee
5
5b9cea886de97225322e03468971e793 couple gb
9
2026-04-12 via Nuitee
7
7a2d8fda24a97066d1af331fde3b3ab2 couple de
8
2026-04-12 via Nuitee
2
243e586edb137384e5a908ace9391a07 couple gb
6
Pros:

Staff

Cons:

Kettle in room was dirty and Nespresso machine was dirty. We didnt use either of these.

2026-04-12 via Nuitee
5
51a470a47c1a7295fde65e8c85898b9c family_with_children gb
9
Pros:

Great location. Clean, comfortable room and bathroom. Good breakfast and friendly staff. My family had a great time and look forward to coming back.

Cons:

Nothing

2026-04-12 via Nuitee
N
Nicola solo_traveller gb
6
Nice but the cost of a dog staying was too expensive.
Pros:

The room was very spacious, comfortable and clean.

Cons:

The fee of £45 for one dog was way too much. I booked through Booking.com, and there was no information about the cost of the pet other than "Charges may apply". When I checked in and was told how much it was, I told the staff member that I thought it was way too expensive, and had the information been made available to me, I would not have booked. I was told that the fee of £45 is transparent on all booking platforms. Unfortunately, after looking again at Booking.com, this was not the case. Given that I was in the room for less than 12 hours, I think the fee was way too costly and much more than I usually pay.

2026-04-11 via Nuitee
J
Julie solo_traveller gb
9
Pros:

Lovely and clean, reception staff warm and welcoming.

Cons:

Beds too hard, stain on carpet from a bathroom water leak in the hall. Bathroom could do with hooks for towels and other items of clothing

2026-04-11 via Nuitee
G
Geoffrey couple fr
9
Welcoming, clean, helpful staff.
Pros:

Excellent staff, welcoming. Clean,

Cons:

The EV charger. Needs to be a more rapid charger.

2026-04-11 via Nuitee