Portsmouth Marriott Hotel

Hotels
Marriott Hotels & Resorts
8.1 (3354 reviews)
Southampton Road , Portsmouth , gb

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good breakfast
Cons:
Hard mattresses
High Wi-Fi charges
Expensive parking

Categories

Cleanliness
8.54
The rooms are described as clean and well-maintained.
Service
8.81
Staff are consistently praised for being friendly and helpful.
Location
8.55
Convenient location with ample parking options.
Room Quality
7.5
Several mentions of hard mattresses and discomfort.
Amenities
7.53
Limited amenities mentioned; some dissatisfaction about Wi-Fi costs.
Value for Money
7.79
Some reviews suggest that parking fees and restaurant prices are excessive.
Food and Beverage
8.04
Breakfast received good reviews but noted to be on the lukewarm side.
Overall Experience
8.01
Overall pleasant experience but with notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 19:06

Property Description

Luxurious Accommodation
Experience comfort and style at Portsmouth Marriott Hotel. The contemporary rooms boast luxury linens, modern bathrooms, and all the amenities you need for a relaxing stay.

Dining Excellence
Indulge in culinary delights at the Cast Iron Bar & Grill, offering a creative evening menu that will tantalize your taste buds.

Convenient Location
Conveniently located just off the M27 motorway, our hotel is a short drive away from popular attractions like Gunwharf Quays and the Naval Dockyard. Plus, with free WiFi in the lobby and chargeable Wi-Fi in the bedrooms, you can stay connected throughout your stay.

Book your stay at Portsmouth Marriott Hotel for a perfect blend of luxury, convenience, and exceptional service.

Important information:

Guide dogs can be accommodated at the hotel and small lap dogs can stay in the rooms upon request, Please confirm with the property in advance, using the contact details found on the booking confirmation.

Please note that there is a charging facility for guests with electric vehicles.

Please note that a maximum of 2 dogs is allowed per room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOU

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 5 per day.

Location

Guest Reviews

8.1
Based on 3354 reviews
Cleanliness: 8.54
Service: 8.81
Location: 8.55
Room Quality: 7.5
Amenities: 7.53
Value for Money: 7.79
Food and Beverage: 8.04
Overall Experience: 8.01
J
joanne solo_traveller au
8
Good location but fell short in other areas
Pros:

Location was perfect for my needs

Cons:

Very tired
Revolving doors not working
Room was not made at all one of day of my stay
And another towels left without changing even though I had put them on the floor as requested
No one to help with my bags on arrival or when leaving
Had to pay an extra $80 to be able to park
Bed very hard
No extras like cotton buds etc

For a prestigious hotel it fell short on the service expected

2026-06-27 via Nuitee
S
steve solo_traveller gb
3
2026-06-27 via Nuitee
S
Serkan solo_traveller tr
8
2026-06-27 via Nuitee
S
Socorro family_with_children gb
8
It was very good
Pros:

Staff were nice and friendly. only thing we were looking for was a swimming pool. It could have been excellent if there was pool or play room at least for the kids to enjoy.

Cons:

I hope more options for breakfast food and hope to have a play room for kids and small swimming pool
For the kids to enjoy.

2026-06-27 via Nuitee
A
Angela couple gb
8
Too expensive for a stay with a dog
Pros:

Large room and comfy beds

Cons:

I had to pay £45 for my dog!! They provided absolutely nothing for this. I’ve stayed in lots of hotels with my dog and been provided with a dog bed, bowls ,treats ,poo bags ,toys and even shampoo wipes 😃Come on Marriott this is poor!

2026-06-26 via Nuitee
M
Mei Huei family_with_children tw
10
Pros:

櫃檯服務人員熱情且熱心

2026-06-26 via Nuitee
J
Jenny couple gb
8
2026-06-25 via Nuitee
A
Alabie solo_traveller gb
10
2026-06-24 via Nuitee
R
Roma solo_traveller gb
7
Nice hotel...shame about the holding fees.
Pros:

Nice room, comfortable for 3 adults.

Cons:

£50 per night holding fee...which was not mentioned anywhere on this website. That was £100 held from our spending money which was inconvenient.

No pool or spa... considering it's a Marriott hotel by a seaside town and no pool or spa was very disappointing.

£18.50 per person per day for breakfast...yet again Marriott hotel, very disappointing.

2026-06-24 via Nuitee
A
Alabie couple gb
10
2026-06-24 via Nuitee
D
Denis couple gb
8
Pros:

Easy location for the ferry

Cons:

I found the bed less comfortable than others

2026-06-23 via Nuitee
W
Ward extended_group gb
7
Apart from above our stay was good and as we had a funeral to go to in the afternoon the 12 noon check out was amazing!
Pros:

Clean and easy to find with very friendly and helpful staff!

Cons:

The menu … although it looked interesting the fish dish was swimming in oil and the Brisket and Mac and cheese was very dry! If I stayed at the hotel again I think I would eat out! Also the bath was very slippery and the glass shower door to get to taps to turn on the shower was fixed so that it could not be opened and one of our party (3 adults) could not use the shower as unable to get to the handle to help her into the bath! Finally room only set up got 2 people and not 3!

2026-06-23 via Nuitee
G
Gordon family_with_children gb
8
2026-06-23 via Nuitee
L
Lee Norfolk solo_traveller gb
9
2026-06-21 via Nuitee
G
giancarlo solo_traveller gb
10
Fantastic relaxing experience
Pros:

As usual ..responsible smiling efficient Staff. Clean room. Location is amazing for Port Solent..Bournemouth Isle of Wight South Sea

Cons:

Nothing

2026-06-21 via Nuitee
M
Miles couple gb
4
Disappointing, I won't be returning
Cons:

Outside hotel was noisy boy racers , loud bikes , bus stop was a 15 minuet walk and with arthritis it wasn't good , pillows were poor and mattress hard

2026-06-20 via Nuitee
P
Patricia solo_traveller gb
7
As a short overnight stop to sleep it was fine, with basic extras in the room. The restaurant held no appeal.
Pros:

Comfortable beds and clean room with good air con. Bathroom good. The staff were friendly and helpful.

Cons:

Poor breakfast, which is totally self service. Basic cutlery, wrapped in a paper napkin and mug set at your table. A large selection of usual things on the buffet but the hot food wasn’t hot. The bacon was overdone and dry, the scrambled eggs tasteless. Some of the prepared fruit was not that fresh.
The building is soulless.

2026-06-19 via Nuitee
L
Lavender solo_traveller gb
8
2026-06-19 via Nuitee
K
Kenneth solo_traveller gb
8
2026-06-17 via Nuitee
S
Simon solo_traveller gb
9
2026-06-17 via Nuitee