Portsmouth Marriott Hotel

Hotels
Marriott Hotels & Resorts
8.1 (3131 reviews)
Southampton Road , Portsmouth , gb

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good breakfast
Cons:
Hard mattresses
High Wi-Fi charges
Expensive parking

Categories

Cleanliness
8.54
The rooms are described as clean and well-maintained.
Service
8.81
Staff are consistently praised for being friendly and helpful.
Location
8.55
Convenient location with ample parking options.
Room Quality
7.5
Several mentions of hard mattresses and discomfort.
Amenities
7.53
Limited amenities mentioned; some dissatisfaction about Wi-Fi costs.
Value for Money
7.79
Some reviews suggest that parking fees and restaurant prices are excessive.
Food and Beverage
8.04
Breakfast received good reviews but noted to be on the lukewarm side.
Overall Experience
8.01
Overall pleasant experience but with notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 19:06

Property Description

Luxurious Accommodation
Experience comfort and style at Portsmouth Marriott Hotel. The contemporary rooms boast luxury linens, modern bathrooms, and all the amenities you need for a relaxing stay.

Dining Excellence
Indulge in culinary delights at the Cast Iron Bar & Grill, offering a creative evening menu that will tantalize your taste buds.

Convenient Location
Conveniently located just off the M27 motorway, our hotel is a short drive away from popular attractions like Gunwharf Quays and the Naval Dockyard. Plus, with free WiFi in the lobby and chargeable Wi-Fi in the bedrooms, you can stay connected throughout your stay.

Book your stay at Portsmouth Marriott Hotel for a perfect blend of luxury, convenience, and exceptional service.

Important information:

Guide dogs can be accommodated at the hotel and small lap dogs can stay in the rooms upon request, Please confirm with the property in advance, using the contact details found on the booking confirmation.

Please note that there is a charging facility for guests with electric vehicles.

Please note that a maximum of 2 dogs is allowed per room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOU

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 5 per day.

Location

Guest Reviews

8.1
Based on 3131 reviews
Cleanliness: 8.54
Service: 8.81
Location: 8.55
Room Quality: 7.5
Amenities: 7.53
Value for Money: 7.79
Food and Beverage: 8.04
Overall Experience: 8.01
G
Grace solo_traveller gb
10
Pros:

the room was really clean and had so much space for a central hotel. Staff were really friendly and helpful!

2026-03-29 via Nuitee
S
Steve couple gb
6
Pros:

Good Breakfast

Cons:

Beds were quite firm and not very comfotable

2026-03-28 via Nuitee
J
John couple gb
10
2026-03-26 via Nuitee
B
Bolton family_with_children gb
10
Overnight stay
Pros:

Location good, food excellent and friendly staff

Cons:

All good

2026-03-24 via Nuitee
D
Danielle solo_traveller gb
8
2026-03-24 via Nuitee
C
Catia family_with_children gb
8
2026-03-24 via Nuitee
R
Raed couple gb
10
2026-03-23 via Nuitee
R
Richard family_with_children gb
10
2026-03-22 via Nuitee
G
Georgia solo_traveller gb
10
2026-03-22 via Nuitee
H
Heidi family_with_children gb
9
Pros:

Pleasant, helpful reception staff, stocked vending machine, great breakfast, clean, large rooms, excellent parking.

Cons:

Nothing

2026-03-22 via Nuitee
I
Ian couple gb
8
Great service plenty of friendly staff good quality
Pros:

Good quality at a reasonable price

Cons:

No faults

2026-03-21 via Nuitee
M
Margaret solo_traveller gb
9
Very convenient for the QA hospital where my husband was admitted in an emergency.
Pros:

Location

Cons:

No porridge at breakfast

2026-03-21 via Nuitee
E
Elizabeth couple fr
9
Very convenient for the port, very nice hotel, with good parking.
Pros:

Lovely helpful staff, super room and very nice breakfast. We were only there for one night sadly but will return!

Cons:

Nothing

2026-03-20 via Nuitee
W
Wood family_with_children gb
9
Splendid
Pros:

....the cleanliness.....

Cons:

......I order just after arrival a delicious sandwich...with accompanying crisp...
bizarrely the order/ food never arrived @ my table {in dog friendly section}...i was impeled to get up {i was already exhausted by my busy preparations to get to the hotel and keeping my little dog comfortable fed an cool}....i went to the lass on the bar area...she immediately 'told' the kitchen who brought out the food...and offered me a complimentary fruit tea {which was very delicious}...I couldn't understand why i was 'put thru that'...'someone' needs to investigate why?....i am considering a stay at another/ different company hotel...but thank you!!

2026-03-19 via Nuitee
I
Iain couple je
6
Overpriced compared to others in the locality
Pros:

Good location for ferry terminal, staff helpful, evening meal good. Room was comfortable.

Cons:

Being charged £5 for parking, £45 for one dog, poor quality breakfast

2026-03-19 via Nuitee
A
Andy family_with_children gb
10
Competitively priced, excellent quality in all aspects
Pros:

Lovely clean room, helpful staff, nice breakfast!

Cons:

Nothing - it was perfect

2026-03-19 via Nuitee
V
Vicky solo_traveller gb
8
2026-03-18 via Nuitee
J
Jonathan solo_traveller gb
8
2026-03-18 via Nuitee
V
varin couple gb
10
2026-03-17 via Nuitee
A
Adam family_with_children gb
2
Marriot not fit for purpose
Pros:

Its clean, looks posh, that about it, marriot used to be a good hotel company, not any more

Cons:

Where do I start: when u book all fine with booking.com, u get there the reception staff take 50 pounds Sercurity deposit, rip off, the bed was like bricks, slept for 1 hour, my back was killing in the morning, they said it's new mattresses, we slept on a knocked off mattress, crazy excuses, I asked for refund, they said no, greed and all that, when u check out u have to pay 5 pounds for parking as well, never will I go back the marriot again, Refund would of helped.

2026-03-16 via Nuitee