Portsmouth Marriott Hotel

Hotels
Marriott Hotels & Resorts
8.1 (3404 reviews)
Southampton Road , Portsmouth , gb

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good breakfast
Cons:
Hard mattresses
High Wi-Fi charges
Expensive parking

Categories

Cleanliness
8.54
The rooms are described as clean and well-maintained.
Service
8.81
Staff are consistently praised for being friendly and helpful.
Location
8.55
Convenient location with ample parking options.
Room Quality
7.5
Several mentions of hard mattresses and discomfort.
Amenities
7.53
Limited amenities mentioned; some dissatisfaction about Wi-Fi costs.
Value for Money
7.79
Some reviews suggest that parking fees and restaurant prices are excessive.
Food and Beverage
8.04
Breakfast received good reviews but noted to be on the lukewarm side.
Overall Experience
8.01
Overall pleasant experience but with notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 19:06

Property Description

Luxurious Accommodation
Experience comfort and style at Portsmouth Marriott Hotel. The contemporary rooms boast luxury linens, modern bathrooms, and all the amenities you need for a relaxing stay.

Dining Excellence
Indulge in culinary delights at the Cast Iron Bar & Grill, offering a creative evening menu that will tantalize your taste buds.

Convenient Location
Conveniently located just off the M27 motorway, our hotel is a short drive away from popular attractions like Gunwharf Quays and the Naval Dockyard. Plus, with free WiFi in the lobby and chargeable Wi-Fi in the bedrooms, you can stay connected throughout your stay.

Book your stay at Portsmouth Marriott Hotel for a perfect blend of luxury, convenience, and exceptional service.

Important information:

Guide dogs can be accommodated at the hotel and small lap dogs can stay in the rooms upon request, Please confirm with the property in advance, using the contact details found on the booking confirmation.

Please note that there is a charging facility for guests with electric vehicles.

Please note that a maximum of 2 dogs is allowed per room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOU

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 5 per day.

Location

Guest Reviews

8.1
Based on 3404 reviews
Cleanliness: 8.54
Service: 8.81
Location: 8.55
Room Quality: 7.5
Amenities: 7.53
Value for Money: 7.79
Food and Beverage: 8.04
Overall Experience: 8.01
S
Shirley couple gb
8
It's a nice place to stay in
Pros:

It's clean and easy access

Cons:

A bit pricy but reasonable

2026-07-11 via Nuitee
D
Danielle couple gb
8
2026-07-11 via Nuitee
F
Fabian couple gb
10
2026-07-10 via Nuitee
S
Stefania solo_traveller gb
9
2026-07-10 via Nuitee
D
Debra solo_traveller gb
3
2026-07-08 via Nuitee
N
Narinder Pal Singh solo_traveller gb
10
2026-07-08 via Nuitee
D
Dr Barry N couple gb
9
Restful haven after long ferry crossing
Pros:

Good location for ports with good facilities. Decent pay parking. Very good breakfast.

Cons:

No option of soft pillows. Others too full and large for comfortable restful sleep. Accessible room well equipped but door to en suite wet room impossibly heavy for disabled guest to open without a carer’s help.

2026-07-07 via Nuitee
R
Richard solo_traveller gb
10
2026-07-07 via Nuitee
J
JASEM couple kw
8
Good short visit
Pros:

Staff nice

Cons:

Location good clean hotel
But the big problem with their toilets inside rooms small and not comfortable shower and toilet bowl is too small you don’t feel comfortable when you sit even I changed different rooms all same issue
To be redesigned
I don’t know how the they designed like this awful no space to sit or clean

2026-07-07 via Nuitee
H
Hendrika solo_traveller nl
6
Pros:

Koffiemachine aanwezig.

Cons:

Bed had oud slecht matras.
Zeer veel lawaai in het restaurant, waar een schoolfeest werd gehouden. Daar hadden hotelgasten die ook in het restaurant wilden eten last van.

2026-07-06 via Nuitee
J
Jack couple gb
5
Ok
Pros:

Locations

Cons:

The bed is like sleeping on a brick

2026-07-05 via Nuitee
J
John couple gb
10
2026-07-04 via Nuitee
S
Stephen solo_traveller gb
8
Some good. Some not so good bi
Pros:

Clean place, good breakfast, nice staff

Cons:

Uncomfortable lumpy mattress seemed old. A little expensive especially having to pay car parking as staying 4 nights and blue badge holder.? Why are your nights stay variable by quite a margin .?

2026-07-04 via Nuitee
P
Pauline couple gb
8
We use this hotel regularly when we visit family, it’s the best in the vicinity imo.
Pros:

Room was quiet, comfortable and clean. They allow my dog which is a must for us going anywhere nowadays.

Cons:

Paying for parking and gutted they got rid of the pool.

2026-07-04 via Nuitee
H
Hilary couple fr
8
Clean comfortable peaceful bedroom
Pros:

Comfortable bed
Excellent soundproofing

2026-07-04 via Nuitee
M
Manuel solo_traveller gb
4
Not worth the money.
Pros:

Breakfast was alright
Mattress hard but comfortable

Cons:

Felt rushed by the receptionist
They forgot to leave a cot as requested but found one once the issue was raised. Cot was cheap and uncomfortable.
My room number was not on the breakfast list even though breakfast was included and that was confirmed at check-in. They let us in anyway but didn't agree with us

2026-07-04 via Nuitee
L
Lennon couple gb
10
Good
Pros:

10

Cons:

10

2026-07-03 via Nuitee
K
Kelly solo_traveller gb
6
Reception staff lovely and polite, restaurant staff needed training in customer service
Pros:

Good location clean room

Cons:

No aircon, supplied with a fan

2026-07-03 via Nuitee
H
Helen couple gb
7
Perfectly comfortable and rooms are very clean air con only no windows to open
Pros:

Clean
Good comfortable rm
Lovely products

Cons:

Couldn’t open windows

2026-07-03 via Nuitee
R
Rania family_with_children sa
9
Great job , keep it up 👍🏻
Pros:

Safe, good location, good parking .
Availability of connecting rooms with my kids.

Cons:

The low ceiling, the carpet could be renewed, and the in room dining can be improved (taste wise)

2026-07-03 via Nuitee