Oaks Melbourne on Market Hotel

Hotels
Oaks Hotels & Resorts
8.2 (7316 reviews)
60 Market Street , Melbourne , au

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Well-maintained facilities
Cons:
Room cleanliness issues
Outdated room conditions
Food pricing

Categories

Cleanliness
7.66
Some reviews mention dirty bed sheets and old debris found, affecting overall cleanliness.
Service
8.63
Multiple mentions of helpful staff and good service experiences.
Location
9.17
Consistently praised for being in a great location near attractions and transport.
Room Quality
7.62
Several mentions of outdated rooms and issues with hot water; overall less favorable.
Amenities
8.15
Some complaints but generally positive feedback regarding facilities provided.
Value for Money
8.11
Value appreciated for location and amenities, though some considered breakfast overpriced.
Food and Beverage
7.66
Mixed reviews on food quality and pricing, with some positive feedback on specific meals.
Overall Experience
8.63
Overall satisfaction mentioned despite some specific issues; guests would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:34

Property Description

Convenient Location and Modern Apartments
Oaks Melbourne on Market Hotel offers one and two-bedroom apartments with free WiFi and streaming capabilities. Situated in the heart of Melbourne, guests can easily access the city's attractions on foot.

On-Site Amenities
Guests can relax at the on-site pool, stay active at the fitness centre, and dine at the Oak & Vine Bar & Restaurant which showcases the best of Victoria's produce.

Meeting Facilities and Services
The hotel provides meeting and conference facilities, along with dry cleaning and laundry services. Additionally, guests can enjoy views of the Yarra River from select apartments.

Experience the best of Melbourne at Oaks Melbourne on Market Hotel. Book now for a memorable stay!

Important information:

Please note that there is a nonrefundable 1.5% charge when you pay with a credit card.

Please note that the credit card presented on check-in must be in the same name as the guest on the booking confirmation.

When booking more than 4 rooms, different policies and additional supplements may apply.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 20 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 59 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs AUD 30 per day.

Location

Guest Reviews

8.2
Based on 7316 reviews
Cleanliness: 7.66
Service: 8.63
Location: 9.17
Room Quality: 7.62
Amenities: 8.15
Value for Money: 8.11
Food and Beverage: 7.66
Overall Experience: 8.63
A
Anna family_with_children au
8
We would happily stay here again
Pros:

Fabulous location. We had stunning views from our window. We basically waked everywhere. The pool and spa were gorgeous

Cons:

Some of the bathroom fittings need an upgrade and the breakfast buffet is rudimentary

2026-07-18 via Nuitee
C
Clare extended_group au
8
Perfect location and good value
Pros:

Great location and the staff were so lovely to us even after we had checked out as we got caught in a thunderstorm on the way back to collect our luggage

Cons:

The bedrooms and bathroom were a little small for 4 adults and not enough seating. But this is minor.

2026-07-18 via Nuitee
L
Lynn couple au
8
2026-07-18 via Nuitee
K
Kate solo_traveller au
7
Pros:

Lovely views of Southbank, comfortable bed and lots of space

Cons:

The water pressure in the bathroom was terrible, it was like showering under a hose.
The bathroom overall needs a refresh, the toilet roll holder fell off the wall and there is not enough bench space

2026-07-17 via Nuitee
M
Maria extended_group nl
8
2026-07-16 via Nuitee
A
Asia-Leigh couple au
4
2026-07-16 via Nuitee
M
Maree couple au
10
Fantastic location and super clean !!
Pros:

We stayed on the 20th floor room 2003 with an amazing view
Super comfy bed and the bed, lounge, kitchen and bathroom were spotlessly clean. Decent glassware and crockery. Loved the Nespresso coffee machine. Curtains blocked out all unwanted light. Breakfast was delicious and not only changed daily, but was replenished as required.

Cons:

The coffee at breakfast was only just drinkable, and I am definitely not a coffee snob. We didn’t get to try out the gym or pool unfortunately. The bar area at night was not very appealing.

2026-07-16 via Nuitee
H
Hollie J solo_traveller au
8
2026-07-16 via Nuitee
A
Amanda couple au
10
2026-07-16 via Nuitee
A
Amanda solo_traveller au
7
2026-07-16 via Nuitee
D
Dilawar solo_traveller au
1
Will never visit again Oaks at all
Pros:

Staff was very rude and charged me 3 times for a single room and now not responding to my emails for a refund. What a shit hole.

Cons:

Staff

2026-07-15 via Nuitee
P
Prageeth family_with_children au
10
2026-07-15 via Nuitee
S
Susi family_with_children au
10
Too short - will stay here again
Pros:

Location is fantastic, room was spacious and clean. View across to Southbank pretty awesome!

Cons:

Nothing!

2026-07-15 via Nuitee
A
alex family_with_children au
9
Perfect family base for getting around Melbourne.
Pros:

Excellent location for public transport. They were able to store our bags before check in / after check out. The room was comfortable and quiet and the lifts were quick.

There were always lots of staff and every single staff member was polite and friendly, from reception, breakfast, bar/ restaurant, cleaning staff. They were all very professional.

The breakfast is excellent and worth the money to include. Usual bacon, eggs, etc but also good hot vegetarian options like frittata and mushrooms. There is a chef making your eggs to order. Hot sweet brekkie (waffles day 1 / pancakes day 2). Nice pastries, cereals, etc too.

Had dinner at restaurant one night. Food was very reasonable, nice chicken parmi and kids menu cheap and good.

Room is comfortable and easy to cast to tv from your phone.

There’s coin operated washing machines / driers in a room downstairs.

Cons:

Step into shower over bath was fine for us but might be a problem if you have reduced mobility.

2026-07-15 via Nuitee
S
Simone family_with_children au
10
Pros:

Very nice, great location and facilities.
Breakfast was amazing too

2026-07-14 via Nuitee
E
Emily solo_traveller au
8
2026-07-14 via Nuitee
D
Debbie extended_group au
7
2026-07-14 via Nuitee
G
Gareth family_with_children nz
6
2026-07-14 via Nuitee
R
Rochelle family_with_children au
10
We will be back!
Pros:

Position, quiet, comfy beds

Cons:

Walk to car park around corner. No on-site parking

2026-07-14 via Nuitee
K
Karen solo_traveller au
10
Great
Pros:

Room was very comfortable and had everything needed.

Cons:

People don't know how to close doors, why do they feel the need to slam them shut, regardless of the time of day or night.

2026-07-14 via Nuitee