Oaks Melbourne on Market Hotel

Hotels
•
Oaks Hotels & Resorts
8.2 (6674 reviews)
60 Market Street , Melbourne , au

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Well-maintained facilities
Cons:
Room cleanliness issues
Outdated room conditions
Food pricing

Categories

Cleanliness
7.66
Some reviews mention dirty bed sheets and old debris found, affecting overall cleanliness.
Service
8.63
Multiple mentions of helpful staff and good service experiences.
Location
9.17
Consistently praised for being in a great location near attractions and transport.
Room Quality
7.62
Several mentions of outdated rooms and issues with hot water; overall less favorable.
Amenities
8.15
Some complaints but generally positive feedback regarding facilities provided.
Value for Money
8.11
Value appreciated for location and amenities, though some considered breakfast overpriced.
Food and Beverage
7.66
Mixed reviews on food quality and pricing, with some positive feedback on specific meals.
Overall Experience
8.63
Overall satisfaction mentioned despite some specific issues; guests would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:34

Property Description

Convenient Location and Modern Apartments
Oaks Melbourne on Market Hotel offers one and two-bedroom apartments with free WiFi and streaming capabilities. Situated in the heart of Melbourne, guests can easily access the city's attractions on foot.

On-Site Amenities
Guests can relax at the on-site pool, stay active at the fitness centre, and dine at the Oak & Vine Bar & Restaurant which showcases the best of Victoria's produce.

Meeting Facilities and Services
The hotel provides meeting and conference facilities, along with dry cleaning and laundry services. Additionally, guests can enjoy views of the Yarra River from select apartments.

Experience the best of Melbourne at Oaks Melbourne on Market Hotel. Book now for a memorable stay!

Important information:

Please note that there is a nonrefundable 1.5% charge when you pay with a credit card.

Please note that the credit card presented on check-in must be in the same name as the guest on the booking confirmation.

When booking more than 4 rooms, different policies and additional supplements may apply.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 20 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 59 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs AUD 30 per day.

Location

Guest Reviews

8.2
Based on 6674 reviews
Cleanliness: 7.66
Service: 8.63
Location: 9.17
Room Quality: 7.62
Amenities: 8.15
Value for Money: 8.11
Food and Beverage: 7.66
Overall Experience: 8.63
R
Richard • solo_traveller • gb
8
We particularly like this modern clean hotel which was in a good position for the Australian open .
Pros:

It was modern ,clean and in a good position

Cons:

Nothing

2026-02-14 • via Nuitee
C
Cameron • solo_traveller • nz
9
Conveniently located, clean and comfortable.
Pros:

Great location, clean bright room with everything we needed.

Cons:

Prefer not to have a shower over bath, but that’s a real first world problem.

2026-02-14 • via Nuitee
M
michael • couple • au
3
2026-02-13 • via Nuitee
J
Janis • family_with_children • au
8
Pros:

The bed was comfortable and room was good

Cons:

The food for breakfast if you paid via the hotel 25 or 35 if you paid direct - food was freezing cold sitting on hot plates - cold - definitely not meeting the requirements - just ordinary for that amount of money food needs to be warm

2026-02-13 • via Nuitee
D
Debby • family_with_children • au
9
The only place to stay in Melbourne
Pros:

Location.. We only stay here when we come to Melbourne .. Very convenient. Large room with the best beds.. Staff are friendly and helpful.

2026-02-13 • via Nuitee
T
Tim • family_with_children • au
10
Great location very central
Pros:

The room was on a high floor with great views across the river. The location was central to the things we were doing.

Cons:

Nothing everything was great

2026-02-12 • via Nuitee
K
Katrina • couple • au
10
Pros:

Super happy love staying here close to everything city has to offer pool and spa fun too😜

2026-02-12 • via Nuitee
G
Glenn • couple • au
8
Great service and excellent location, and beautiful view ,
Pros:

Corner room. Great views. Bed large and comfy.
Spacious. Quiet

Cons:

Nothing

2026-02-12 • via Nuitee
R
Renee • couple • au
8
Clean, friendly, cosy!
Pros:

The property was very clean! Buffet breakfast was great! Perfect location.

Cons:

Not many workers at the front desk when it was busy

2026-02-12 • via Nuitee
S
sara • solo_traveller • au
8
2026-02-11 • via Nuitee
V
Vy • family_with_children • au
4
Will not come back!
Pros:

Clean room, comfy bed, has pool spa and sauna

Cons:

Not accessible for pram. Staff overcharged at check-in and said he had refunded it that day, however it was not, they decided to wait until check-out to refund the overcharged amount and not informing me. Some staff were hesitate to use disabled lift to help the pram go up the stairs, given it was the only viable way for pram to go up. No assistance bell at disabled lift

2026-02-11 • via Nuitee
A
Annette • couple • au
10
2026-02-10 • via Nuitee
P
Paul • family_with_children • au
8
2026-02-10 • via Nuitee
J
Jesse • family_with_children • au
8
2026-02-10 • via Nuitee
M
Michelle • solo_traveller • au
9
The oaks accomodation review
Pros:

Staff helpful appreciated the appliances and facilities. Great view and room nice size

Cons:

In a freak mishap I broke my foot and the few steps at entrance made it difficult to get to lifts as private residents car park was not able to be accessed

2026-02-10 • via Nuitee
P
Peter • solo_traveller • au
8
2026-02-10 • via Nuitee
• family_with_children • au
6
Great Stay Overall, but Housekeeping Needs Improvement
Pros:

The check-in and check-out process was very smooth. The reception staff were extremely accommodating and welcoming. The room was spacious and very comfortable, and it was great to have cooking facilities available.

Cons:

I initially booked from February 5–7 and later decided to extend our stay until February 8. During the first two days, everything was perfect.

When we extended, I informed reception that we would like housekeeping service on February 7. The receptionist advised us to hang the “Make Up Room” sign on our door. We left the hotel around 8:00 am and returned at approximately 6:30 pm, only to find that our room had not been serviced at all.

I called reception to inform them, and after about 15 minutes, someone from housekeeping arrived. We requested that at least the bathroom be cleaned and the amenities replenished.

When I mentioned that it seemed our room had been missed, I was told that housekeeping may have been confused by the card hanging on the door and was advised not to hang the sign next time to avoid confusion. Housekeeping staff should be more mindful of how they respond to guests. Advising guests not to hang the service card on the door to avoid confusion does not seem like a reasonable explanation, especially when the signage is clearly labeled.

Overall, our stay started very well, but this experience was disappointing and could have been handled better.

2026-02-09 • via Nuitee
K
Kathryn • family_with_children • au
10
Pros:

Best pool/spa I've ever been in an my kids absolutely loved them.

Cons:

Nothing.

2026-02-09 • via Nuitee
M
Micha • family_with_children • au
4
Pros:

Did not like it

Cons:

Staff at the reception not helpful and not welcoming !

2026-02-09 • via Nuitee
S
Shirley • solo_traveller • ie
10
Fabulous hotel
Pros:

I would highly recommend this hotel. It’s very clean, comfortable and central.

2026-02-09 • via Nuitee