Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Non-smoking throughout
Paid WiFi
Fire extinguishers
Smoke alarms
CCTV outside property
24-hour security
See all facilities

Review Highlights

Pros:
Very clean on arrival
Great location
Cons:
No housekeeping
Expensive breakfast and poor food quality

Categories

Cleanliness
6.31
The place was very clean on arrival, but concerns about housekeeping and lack of basic cleaning tools were raised.
Service
8.28
Service issues were mentioned regarding the lack of housekeeping, but the location and check-in process were noted as acceptable.
Location
8.82
The location was praised as central and quiet, providing easy access to everything needed.
Room Quality
6.27
The view was appreciated, but the broken stove knob and unpleasant smell impacted the overall quality.
Amenities
6.3
Basic amenities were lacking, with no housekeeping and issues reported with room equipment.
Value for Money
5.26
The cost of breakfast was deemed overpriced, and a comparison to other hotels indicated poor value.
Food and Beverage
5.31
Breakfast quality and price raised significant concerns, leading to disappointment.
Overall Experience
6.28
Overall experience was disappointing due to the combination of cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:43

Property Description

City Views and Rooftop Pool
Enjoy breathtaking city views and relax by the rooftop pool at Mandela Rhodes Place in the heart of Cape Town. The perfect spot to unwind after a day of exploring the city.

Luxurious Amenities
Each unit at the apartment complex is equipped with modern amenities including air conditioning, flat-screen TV, and a fully stocked kitchen. Wake up to a delicious breakfast and get ready to explore Cape Town's top attractions.

Convenient Location
Located just steps away from the city centre and major landmarks such as V&A Waterfront and CTICC, Mandela Rhodes Place offers easy access to the best of Cape Town. Book your stay now and experience the ultimate comfort and convenience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CPT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs ZAR 75 per day.

  • Internet

    WiFi is available in the hotel rooms and costs ZAR 100 per 24 hours.

Location

Guest Reviews

6.6
Based on 48 reviews
Cleanliness: 6.31
Service: 8.28
Location: 8.82
Room Quality: 6.27
Amenities: 6.3
Value for Money: 5.26
Food and Beverage: 5.31
Overall Experience: 6.28
J
Jeremias Vilanculo • family_with_children • mz
3
Pros:

Localização

Cons:

. A forma como fomos tratados.
. Péssimo atendimento,
. O ar condicionado não funcionava após a reclamação, não repararam e nós deram outro apartamento.
. Até agora não fomos devolvidos o dinheiro de depósito
. Tivemos péssima experiência

2026-02-10 • via Nuitee
Z
Zinhle • couple • za
9
Good.
Pros:

The place is very nice.

2026-01-04 • via Nuitee
N
Nwabisa • family_with_children • za
6
Pros:

The place was very clean on arrival. Great location. Easy access to evrything you need.

Cons:

No housekeeping. I believe the money we paid should have included daily house keeping. It's ridiculous that they expected an extra R600 daily for housekeeping. Also if you are not going to provide housekeeping they could have atleat ensured the facility has access to a broom and mop. We had to request those aside. The breakfast was definitely not worth the money. They made us pay R250 pp for a breakfast menu that sold food worth R89 to R120? On top of that the breakfast menu doesn't include a typical English breakfast? What's the point? Very dissapointing to say the least.

2026-01-02 • via Nuitee
I
Irieza • family_with_children • za
9
Pros:

Central and quiet

Cons:

Floors felt dusty. Add some more hangers

2025-12-14 • via Nuitee
N
Nitisha • couple • mu
4
Pros:

The only thing I liked was the view from the room. For the price I paid, I could have stayed at a better hotel that included breakfast and Wi-Fi.

Cons:

After a long and tiring flight, we had to wait even longer and were asked to pay an additional R1000 deposit, which was refunded at check-out. The stove knob was broken, and there was an unpleasant smell in the room. This hotel is definitely not the same as when I stayed here a few years ago. Unfortunately, I won’t be booking at Mandela Rhodes again.

2025-10-31 • via Nuitee
S
Sanele • extended_group • za
10
2025-10-20 • via Nuitee
C
Carlman • solo_traveller • za
4
2025-08-18 • via Nuitee
N
Ndlwana • extended_group • za
9
2025-07-20 • via Nuitee
N
Ndabenhle • review category business travellers • za
1
Don't stay here! You will not get your deposit back!
Cons:

I have been struggling to get my deposit back from the property. It has been more than the stipulated 14 working days. I feel as though I have been scammed as nobody is giving me any feedback about my deposit!

2025-05-13 • via Nuitee
A
Ayanda • family with young children • za
4
Disappointed Frequent Travellers.
Cons:

The aircon wasn't properly functioning in the main living area. The aircon in the main bedroom was broken, the switch was broken off. There was no bath plug in the main bathroom, housekeeping seemed to be aware of it too. I had to request one the next morning. We were a family of 4 but had cutlery for 3,crockery here and there for 2 or 3 pax. The tumble dryer was broken.

The noise levels were extremely bad in the mornings (and I'm not referring to the chapel's church bells either).

The property could definitely invest more on the little things, pay attention to detail on areas that could make a huge difference to their guests' stay.
.
Housekeeping was daylight robbery, the one lady even left the cushions of the main bedroom on the floor. No fresh smell after the cleaning as if there any detergents utilised.

I wanted to check out the morning but was informed that I would forfeit my money, so I was basically forced to stay on.

I'm always looking forward to trips, my mood on high, but this truly a disappointment for me.
Maybe had I not stayed there BEFORE a few years back, I wouldn't be as shocked.

I have never in my life written such a long review on any property, especially of a negative kind.

Like I said previously 'THE PROPERTY OWNER CAN TRULY DO BETTER'.

The staff however were very pleasant, I think with the lack of resources they're dealing with it must be tough. I commend their staff for that, it's definitely not on them.

2025-05-04 • via Nuitee
W
Warren • review category business travellers • za
8
Very good
Pros:

Great location

Cons:

Paying for wifi and parking

2025-04-30 • via Nuitee
W
Werner • review category business travellers • za
10
Exceptional
2025-02-07 • via Nuitee
J
Justin • family with young children • gb
5
No deposit refunded
Pros:

Location

Cons:

The fact that I have not received my deposit back after 6 weeks. I was told it would be refunded in 7-14 working days. Still no refund
and now I am not getting responses to my messages.

2025-02-04 • via Nuitee
C
Casper • review category business travellers • za
3
Poor
Pros:

Location

Cons:

No reception.
No wifi.
Felt like a cave

2025-01-27 • via Nuitee
D
Donald • group • za
8
Very good
2025-01-06 • via Nuitee
N
Na'imah • young couple • za
9
Superb
2025-01-06 • via Nuitee
S
Shervaan • review category business travellers • za
8
Enjoyable stay with amaxing views
Pros:

The manager Janice made the extra effort to secure a suitable room for my aged parents. She and her team ensured that our stay was pleasant and the everything worked well.

Cons:

Perhaps more tags to allow older kids to move within the building on their own.

2025-01-06 • via Nuitee
S
Shaun • family with young children • za
8
Very good
Pros:

My AC was down, but otherwise 👌

Cons:

Not having a human feeling like a proper receptionist.

Who assists you there n there.

2024-12-31 • via Nuitee
Z
Zerita • review category business travellers • za
7
Good
2024-12-18 • via Nuitee
C
Chwayita • family with young children • gb
10
Excellent
Pros:

Perfect location

2024-12-15 • via Nuitee