Petit Palace Alcalá

Hotels
•
Petit Palace Hoteles
8.3 (3697 reviews)
Vírgen de los peligros 2 (esquina Alcala 23) , Madrid , ES
+34 915 32 19 01

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Children allowed

Facilities

WiFi available
Free WiFi
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
Laundry
Luggage storage
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Review Highlights

Pros:
Great central location
Varied and quality breakfast
Cons:
Poor room maintenance
Staff interactions can be inconsistent

Categories

Cleanliness
7.05
Multiple guests highlighted issues with room conditions, including poor maintenance and cleanliness.
Service
8.55
Staff were generally helpful, but there were mixed feelings about interactions with service staff.
Location
9.55
The hotel is praised for its excellent central location and accessibility.
Room Quality
7.05
Guests reported issues with room size and maintenance, impacting their overall comfort.
Amenities
8.55
The breakfast was positively received; however, other amenities were noted as average.
Value for Money
8.05
Some guests felt the pricing did not match the quality and state of the accommodations.
Food and Beverage
9.05
Breakfast received positive comments for its variety and quality.
Overall Experience
8.55
Overall experience was mixed due to room conditions but benefited from location and food.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:14

Property Description

Historic Charm and Modern Comforts
Nestled in a 1930s skyscraper, Petit Palace Alcala offers a unique blend of historic charm and modern comforts. Each room is equipped with top-notch amenities like a mini bar, air-conditioning, and free WiFi, ensuring a comfortable stay for every guest.

Convenient Location and Complimentary Services
Located just 250 meters from Puerta del Sol, this hotel offers a prime location for exploring Madrid. Guests can enjoy free bike rentals, perfect for cruising around the city and taking in the sights. Additionally, the buffet breakfast and complimentary hot drinks at the reception add a touch of convenience to your stay.

Cultural Hotspots and Easy Access to Transportation
Immerse yourself in Madrid's vibrant culture with the hotel's proximity to iconic landmarks like Casino de Madrid and Madrid's Círculo de Bellas Artes. With staff available 24/7 to offer local insights and a metro station right outside, exploring the city's art scene and attractions is a breeze.

Ready to experience the perfect blend of history, comfort, and convenience at Petit Palace Alcala? Book your stay now and make unforgettable memories in Madrid!

Important information:

• Depending on the season, air conditioning or heating is provided.

• The pet fee is EUR 25 per pet per stay.

• Reservations of more than 5 rooms may be subject to special conditions and additional supplements.

• Reservations of more than 10 nights may be subject to special conditions and additional supplements.

• Please note that all special requests are subject to availability and may incur additional charges.

• The property will send guests online check-in instructions 7 days before arrival.

• If you wish to use the airport shuttle, you must contact the hotel before arrival. This service carries a supplement.

• Smoking, consuming illegal substances or holding bachelor/ette parties, parties or similar events is not permitted in this accommodations. Failure to comply with this rule will entail penalties.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Guest Reviews

8.3
Based on 3697 reviews
Cleanliness: 7.05
Service: 8.55
Location: 9.55
Room Quality: 7.05
Amenities: 8.55
Value for Money: 8.05
Food and Beverage: 9.05
Overall Experience: 8.55
F
fabrice • family_with_children • fr
8
Pros:

Personnel aux petits soins, établissement très bien situé, petits déjeuners très fournis,hôtel très propre.

Cons:

Chambre un peu petite .

2026-10-17 • via Nuitee
S
Sebastien • couple • pe
9
Excelente para ubicarse en la ciudad
Pros:

La amabilidad en recepción y los desayunos con vista espectacular

Cons:

El elevador un poco justo para moverse con maletas

2026-10-16 • via Nuitee
M
Milad • extended_group • au
10
2026-10-16 • via Nuitee
D
Daniel • couple • br
10
2026-10-15 • via Nuitee
J
javier • couple • es
9
2026-10-15 • via Nuitee
A
Asi • extended_group • il
9
Pros:

מיקום מושלם ארוחת בוקר טובה מאד וצוות ממש נחמד.

Cons:

החדר היה קטן ל -שלושה מבוגרים

2026-10-13 • via Nuitee
R
Robbie • couple • fr
9
2026-10-13 • via Nuitee
M
Murilo • couple • es
10
2026-10-13 • via Nuitee
G
Goncalo • solo_traveller • pt
8
2026-10-12 • via Nuitee
J
José • extended_group • fr
9
Très agréable établissement pour un court séjour
Pros:

L’emplacement au centre de Madrid et sa proximité avec le métro

Cons:

La seconde chambre presque en aveugle

2026-10-12 • via Nuitee
F
Florencia • family_with_children • es
10
Recomendable
Pros:

Muy cómodo y en buena zona

2026-10-11 • via Nuitee
C
Carolina • solo_traveller • cl
8
Pros:

El salon de desayuno juntos con el desayuno. Muy completo con selección de jamones, fruta y bollería ideal para comenzar el dia

Cons:

El ascensor es estrecho

2026-10-10 • via Nuitee
G
Giuliana • extended_group • uy
10
Pros:

El personal súper amable, el desayuno muy completo y la ubicación espectacular

2026-10-09 • via Nuitee
M
Maria Edith • solo_traveller • mx
9
2026-10-09 • via Nuitee
M
Marisa • couple • es
9
Perfecto si no les dan una habitación en plantas superiores.
Pros:

Destaca por encima de todo la ubicación para una visita rápida a Madrid sin perder tiempo en desplazamiento. Su personal muy amable. Sala para desayunar muy agradable con buenas vistas, desayuno correcto. Habitación amplia y limpia.

Cons:

Nos dieron la habitación en la planta baja, justo al lado del cuarto donde guardan cosas de limpieza y desde primera hora de la mañana, resultaba molesto el ruido y el trasiego del personal.

2026-10-08 • via Nuitee
M
MONSOLAR • extended_group • es
10
2026-10-08 • via Nuitee
S
silvestri • solo_traveller • it
8
2026-09-18 • via Nuitee
S
Shawn • family_with_children • sr
10
2026-09-17 • via Nuitee
L
Luis • solo_traveller • es
8
2026-09-17 • via Nuitee
N
naranjo • solo_traveller • cl
8
Pros:

Ubicación

Cons:

Tamaño habitación, muy pequeña

2026-09-17 • via Nuitee