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Facilities
Property facilities
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WiFi available
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Free WiFi
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Air conditioning
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24-hour front desk
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Dry cleaning
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Babysitting/child services
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Non-smoking throughout
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Daily housekeeping
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Concierge service
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Wine/champagne
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Pet bowls
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Pet basket
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Strollers
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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Sanitized tableware & silverware
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Invoice provided
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Smoke alarms
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Guest room sealed after cleaning
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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Security alarm
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Key card access
Review Highlights
Categories
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Property Description
Historic Charm and Modern Comforts
Nestled in a 1930s skyscraper, Petit Palace Alcala offers a unique blend of historic charm and modern comforts. Each room is equipped with top-notch amenities like a mini bar, air-conditioning, and free WiFi, ensuring a comfortable stay for every guest.
Convenient Location and Complimentary Services
Located just 250 meters from Puerta del Sol, this hotel offers a prime location for exploring Madrid. Guests can enjoy free bike rentals, perfect for cruising around the city and taking in the sights. Additionally, the buffet breakfast and complimentary hot drinks at the reception add a touch of convenience to your stay.
Cultural Hotspots and Easy Access to Transportation
Immerse yourself in Madrid's vibrant culture with the hotel's proximity to iconic landmarks like Casino de Madrid and Madrid's Círculo de Bellas Artes. With staff available 24/7 to offer local insights and a metro station right outside, exploring the city's art scene and attractions is a breeze.
Ready to experience the perfect blend of history, comfort, and convenience at Petit Palace Alcala? Book your stay now and make unforgettable memories in Madrid!
• Depending on the season, air conditioning or heating is provided.
• The pet fee is EUR 25 per pet per stay.
• Reservations of more than 5 rooms may be subject to special conditions and additional supplements.
• Reservations of more than 10 nights may be subject to special conditions and additional supplements.
• Please note that all special requests are subject to availability and may incur additional charges.
• The property will send guests online check-in instructions 7 days before arrival.
• If you wish to use the airport shuttle, you must contact the hotel before arrival. This service carries a supplement.
• Smoking, consuming illegal substances or holding bachelor/ette parties, parties or similar events is not permitted in this accommodations. Failure to comply with this rule will entail penalties.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Pets
Pets are allowed. Charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
The hotel is at the touristic heart of Madrid, which is great for a first-time visit.
The room is very spacious, and breakfast is great.
It's just what you expect for the price.
The bathroom (which is otherwise very comfortable) didn't seem to have proper ventilation.
Ontbijt en personeel
Le petit-déjeuner, l'emplacement et le rapport qualité prix.
El personal y la ubicación
Relación calidad precio habitación
Localização. Qualidade do Pequeno Almoço e Simpatia do Staff.
Faltaram os chinelos de quarto.
Si
Todo estuvo muy bien
La localisation
La chambre qui ne faisait que 11 m2 et la Clim de la salle du breakfast beaucoup trop froide
Everything about this place exceeded expectations. All staff were warm and friendly; accommodating our needs and happy to share local advice and insight. Someone is at the front desk 24/7.
There’s fresh water, coffee and pasties in the first floor lounge area which was a nice touch.
We upgraded to a superior room and it did not disappoint. Fresh and clean with a great view of the local buildings. The shower was another level. 4 spray settings, perfect for refreshing from the warm Madrid weather. The aircon was a welcome inclusion and worked well.
The breakfast is a must! The room is spectacular, beautifully presented and the staff were inviting. There are plenty of options: fresh fruit, yogurt, breads, meats, pastries & cooked. Felt more alfresco. Outstanding when you consider the hustle and bustle below.
I would 100% recommend and would stay again!
Thanks to all the team.
There wasn’t anything we didn’t like.
If I was to give anything constructive it would be that only on the last day did I notice the QR code for property information in the lift, would be good to have one in the room or given on arrival.
Ubicación y desayuno
Desayuno bien...recepción muy bien...personal extraordinario.. conserje de noche maravilloso... gracias
I liked the location, the nice and clean room, the delicious and varied breakfasts, and the staff—they were very friendly and always ready to help
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The staff was great, especially at the brekfast.
The balcony was extremely dirty.
The room was very very small and other than the breakfast floor and the coffee water machine, there are no other facilities.
The door of the bathroom is not sealed and gives basically 0 privacy.
No kit provided in the room, everything needs to be asked at the reception.
Location
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