Petit Palace Alcalá

Hotels
•
Petit Palace Hoteles
8.3 (3356 reviews)
Vírgen de los peligros 2 (esquina Alcala 23) , Madrid , es

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Children allowed
Pets allowed

Facilities

Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great central location
Varied and quality breakfast
Cons:
Poor room maintenance
Staff interactions can be inconsistent

Categories

Cleanliness
7.05
Multiple guests highlighted issues with room conditions, including poor maintenance and cleanliness.
Service
8.55
Staff were generally helpful, but there were mixed feelings about interactions with service staff.
Location
9.55
The hotel is praised for its excellent central location and accessibility.
Room Quality
7.05
Guests reported issues with room size and maintenance, impacting their overall comfort.
Amenities
8.55
The breakfast was positively received; however, other amenities were noted as average.
Value for Money
8.05
Some guests felt the pricing did not match the quality and state of the accommodations.
Food and Beverage
9.05
Breakfast received positive comments for its variety and quality.
Overall Experience
8.55
Overall experience was mixed due to room conditions but benefited from location and food.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:14

Property Description

Historic Charm and Modern Comforts
Nestled in a 1930s skyscraper, Petit Palace Alcala offers a unique blend of historic charm and modern comforts. Each room is equipped with top-notch amenities like a mini bar, air-conditioning, and free WiFi, ensuring a comfortable stay for every guest.

Convenient Location and Complimentary Services
Located just 250 meters from Puerta del Sol, this hotel offers a prime location for exploring Madrid. Guests can enjoy free bike rentals, perfect for cruising around the city and taking in the sights. Additionally, the buffet breakfast and complimentary hot drinks at the reception add a touch of convenience to your stay.

Cultural Hotspots and Easy Access to Transportation
Immerse yourself in Madrid's vibrant culture with the hotel's proximity to iconic landmarks like Casino de Madrid and Madrid's Círculo de Bellas Artes. With staff available 24/7 to offer local insights and a metro station right outside, exploring the city's art scene and attractions is a breeze.

Ready to experience the perfect blend of history, comfort, and convenience at Petit Palace Alcala? Book your stay now and make unforgettable memories in Madrid!

Important information:

• Depending on the season, air conditioning or heating is provided.

• The pet fee is EUR 25 per pet per stay.

• Reservations of more than 5 rooms may be subject to special conditions and additional supplements.

• Reservations of more than 10 nights may be subject to special conditions and additional supplements.

• Please note that all special requests are subject to availability and may incur additional charges.

• The property will send guests online check-in instructions 7 days before arrival.

• If you wish to use the airport shuttle, you must contact the hotel before arrival. This service carries a supplement.

• Smoking, consuming illegal substances or holding bachelor/ette parties, parties or similar events is not permitted in this accommodations. Failure to comply with this rule will entail penalties.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 3356 reviews
Cleanliness: 7.05
Service: 8.55
Location: 9.55
Room Quality: 7.05
Amenities: 8.55
Value for Money: 8.05
Food and Beverage: 9.05
Overall Experience: 8.55
V
Vicente • solo_traveller • es
8
Pros:

De locatie

2026-04-17 • via Nuitee
S
Sebastian • solo_traveller • at
9
2026-04-17 • via Nuitee
F
Fiona • solo_traveller • fr
8
Pros:

La salle du petit déjeuner, les chambres spacieuses, le personnel.

2026-04-17 • via Nuitee
F
Florian • extended_group • at
7
Pros:

Die Lage und es wurde jeden Tag etwas geputzt.
Das Frühstück war auch gut und für jeden was dabei

Cons:

Es fehlte ein Klobesen in den Zimmern und es wurden die Betten nicht frisch überzogen.
Der Boden wurde leider auch nicht sauber gemacht

2026-04-17 • via Nuitee
K
KAGAN • couple • tr
9
Pros:

teras kat güzeldi.kahvaltı çeşitliliği fazlaydı.

2026-04-16 • via Nuitee
H
Hassani • couple • ir
9
Pros:

Friendly staffer, really helpful

Cons:

Room fasciitis could me more modern and newer

2026-04-16 • via Nuitee
V
Viktoriia • couple • es
7
Pros:

Смачний сніданок. Їдальня зі скляним дахом. Розташування.

Cons:

Не було капців в номері. Запах каналізації з вбиральні. Колона в центрі номера. Ліжко зовсім поруч з дверима.

2026-04-15 • via Nuitee
J
Jennifer • extended_group • pr
7
Bueno para estadías cortas
Pros:

Location
Location
Location

Cons:

Calidad de la sabanas y toallas

2026-04-15 • via Nuitee
S
sergio • couple • co
7
2026-04-15 • via Nuitee
F
Forier • solo_traveller • be
9
2026-04-15 • via Nuitee
G
Giacomo • couple • ch
6
Toccata e fuga a Madrid.
Pros:

La sua posizione e la sala dove si fa colazione, stupenda.

Cons:

Gli ascensori vecchi (piccoli max. 2 persone alla volta), l’insonorizzazione della stanza (si sentivano tutti gli altri ospiti nelle stanze circostanti) e la grandezza del letto.

2026-04-13 • via Nuitee
H
Hector • couple • ar
8
Excelente lugar para pasar unos dias
Pros:

Ubicacion, y desayuno

Cons:

Amplitud de la habitacion

2026-04-13 • via Nuitee
C
Claudia Mihaela • solo_traveller • ro
9
Pros:

Locatia foarte buna, aproape de centru, piata del Sol, Gran Via, maxim 15 minute pana la parcul Retiro.
Privelistea de la restaurantul pt mic dejun a fost spectaculoasa.

Cons:

Camera dubla a fost micuta, insa suficienta pentru odihna. Am stat la etaj 4, la 5 este restaurantul, probabil la etajele superioare sunt camerele mai generoase.

2026-04-13 • via Nuitee
L
Livia • solo_traveller • pe
8
Muy buena opción para recorrer Madrid caminando
Pros:

La ubicación del hotel es excelente, realmente cerca de todo y muy conveniente para moverse caminando.
El desayuno estuvo muy bueno, con variedad y calidad.
El baño tiene un tamaño buenol, muy funcional. Me encantó el espejo de aumento, perfecto para maquillarse con comodidad, y el secador de cabello, que tiene muy buena potencia (algo que no siempre pasa en hoteles).

Cons:

No hubo grandes puntos negativos, pero sí algunos detalles a mejorar.
El tamaño de la habitación era más pequeño de lo esperado y se echó en falta una mesa de noche.
Como recomendaciones: cambiar la silla del cuarto —que en la práctica no se utiliza— por un banquito o soporte para colocar las maletas sería mucho más útil. Además, la placa exterior del hotel (donde se indican las estrellas) ya se ve bastante desgastada; renovarla mejoraría mucho la primera impresión al llegar.

2026-04-12 • via Nuitee
M
Maria • couple • es
5
2026-04-11 • via Nuitee
P
paksuz • couple • tr
10
2026-04-11 • via Nuitee
W
Walter • couple • pe
10
Recomendado
Pros:

Todo perfecto

Cons:

Todo genial!

2026-04-11 • via Nuitee
N
Natália • family_with_children • br
9
2026-04-10 • via Nuitee
S
sandrine • family_with_children • fr
8
Pros:

Super emplacement de l'hôtel.
Tout peut se faire à pied.
Personnel à la réception charmant.
Nous avons eu la chance d'être surclassées et avons pu profiter d'une vue magnifique.
Très bon petit déjeuner varié dans une très jolie salle avec vue.

Cons:

L'établissement aurait besoin d'un rafraichissement.
Les peintures sont abîmées.

2026-04-10 • via Nuitee
M
Maksym • extended_group • ua
6
2026-04-10 • via Nuitee