Petit Palace Alcalá

Hotels
•
Petit Palace Hoteles
8.3 (3290 reviews)
Vírgen de los peligros 2 (esquina Alcala 23) , Madrid , es

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Children allowed
Pets allowed

Facilities

Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great central location
Varied and quality breakfast
Cons:
Poor room maintenance
Staff interactions can be inconsistent

Categories

Cleanliness
7.05
Multiple guests highlighted issues with room conditions, including poor maintenance and cleanliness.
Service
8.55
Staff were generally helpful, but there were mixed feelings about interactions with service staff.
Location
9.55
The hotel is praised for its excellent central location and accessibility.
Room Quality
7.05
Guests reported issues with room size and maintenance, impacting their overall comfort.
Amenities
8.55
The breakfast was positively received; however, other amenities were noted as average.
Value for Money
8.05
Some guests felt the pricing did not match the quality and state of the accommodations.
Food and Beverage
9.05
Breakfast received positive comments for its variety and quality.
Overall Experience
8.55
Overall experience was mixed due to room conditions but benefited from location and food.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:14

Property Description

Historic Charm and Modern Comforts
Nestled in a 1930s skyscraper, Petit Palace Alcala offers a unique blend of historic charm and modern comforts. Each room is equipped with top-notch amenities like a mini bar, air-conditioning, and free WiFi, ensuring a comfortable stay for every guest.

Convenient Location and Complimentary Services
Located just 250 meters from Puerta del Sol, this hotel offers a prime location for exploring Madrid. Guests can enjoy free bike rentals, perfect for cruising around the city and taking in the sights. Additionally, the buffet breakfast and complimentary hot drinks at the reception add a touch of convenience to your stay.

Cultural Hotspots and Easy Access to Transportation
Immerse yourself in Madrid's vibrant culture with the hotel's proximity to iconic landmarks like Casino de Madrid and Madrid's Círculo de Bellas Artes. With staff available 24/7 to offer local insights and a metro station right outside, exploring the city's art scene and attractions is a breeze.

Ready to experience the perfect blend of history, comfort, and convenience at Petit Palace Alcala? Book your stay now and make unforgettable memories in Madrid!

Important information:

• Depending on the season, air conditioning or heating is provided.

• The pet fee is EUR 25 per pet per stay.

• Reservations of more than 5 rooms may be subject to special conditions and additional supplements.

• Reservations of more than 10 nights may be subject to special conditions and additional supplements.

• Please note that all special requests are subject to availability and may incur additional charges.

• The property will send guests online check-in instructions 7 days before arrival.

• If you wish to use the airport shuttle, you must contact the hotel before arrival. This service carries a supplement.

• Smoking, consuming illegal substances or holding bachelor/ette parties, parties or similar events is not permitted in this accommodations. Failure to comply with this rule will entail penalties.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 3290 reviews
Cleanliness: 7.05
Service: 8.55
Location: 9.55
Room Quality: 7.05
Amenities: 8.55
Value for Money: 8.05
Food and Beverage: 9.05
Overall Experience: 8.55
M
María Emilia • extended_group • es
10
2026-02-14 • via Nuitee
M
Martin • family_with_children • ch
10
Sehr schöner Ort
Pros:

Esssaal

Cons:

Nichts

2026-02-13 • via Nuitee
N
nathalie • couple • fr
10
Super séjour dans cette établissement qui est très bien placé personnel top
Pros:

Le personnel est très agréable
L’hôtel hyper calme
Chambre très propre
Petit déjeuner très copieux
Salle du petit déjeuner magnifique

Cons:

Rien

2026-02-13 • via Nuitee
N
Nathalie • couple • fr
8
Pros:

Très bien situé, petit dej très bien

Cons:

Chambre petite

2026-02-12 • via Nuitee
R
Rodrick • solo_traveller • mt
9
2026-02-12 • via Nuitee
Y
yolanda • family_with_children • es
9
Hotel recomendable, buena ubicación, magnífico desayuno
Pros:

El desayuno

Cons:

La deficiente iluminación de la zona del lavabo

2026-02-12 • via Nuitee
G
Graciela Patricia • family_with_children • ar
9
Un hotel espectacular . Volveria sin dudarlo y lo recomendaria a mis amistades
Pros:

La ubicación espectacular, el desayuno muy completo, el personal muy amable y servicial. El edificio emblematico

Cons:

a lo mejor me gustaria que mejorara el acceso al comedor, hacerlo mas decorado, mas lindo, pero esto hilando muy fino.

2026-02-11 • via Nuitee
I
Iciar • couple • es
9
2026-02-11 • via Nuitee
M
Maria • extended_group • pt
7
Pros:

Location

Cons:

Room very small no place for bedside table!
No way to hang the coat or anything else.
Only one window was properly clean.
The common hall space not well thought, even a bit ugly.

2026-02-11 • via Nuitee
E
Eli Saul • family_with_children • es
8
Pros:

Ubicación y desayuno.

Cons:

El mal olor que desprendía los inodoro y desagües. Y ventilador extractor del baño no funcionaba.

2026-02-11 • via Nuitee
N
Nurşen • extended_group • tr
8
Merkezî mükemmel konum
Pros:

Konumu harika, Kahvaltısı ve kahvaltı katı mükemmel. Oda temizliği de gayet iyi. Ama yine de bence biraz pahalı

Cons:

Lobi karşılama vs yerler böyle bir otele hiç yakışmamış. Koridor halıları pis gibi duruyor

2026-02-10 • via Nuitee
C
cot • family_with_children • it
7
Colazione da 4 stelle, stanza no
Pros:

Colazione ottima in location unica. Posizione centralissima. Staff cordiale e disponibile. Disponibilità di caffe e the in camera e nella hall.

Cons:

Insonorizzazione insufficiente. Assenza di bidet. Arredo non in linea con un 4 stelle e con il prezzo applicato.

2026-02-10 • via Nuitee
D
Dilay • extended_group • tr
8
2026-02-10 • via Nuitee
M
Mauricio • family_with_children • cl
9
Pros:

La ubicación excelente, la habitación muy limpia y amplia, el desayuno bueno. el personal muy amable

Cons:

ellos no cobran pro booking y te piden pagar por un link a una pasarela de pago, esa pasarela me cobró un 5,5 % adicional, asi que el valro publicado no corresponde a lo que me cobraron.

2026-02-09 • via Nuitee
J
Juan Carlos • solo_traveller • ar
8
Buena. Agradablr
Pros:

L a hospitalidad y la vocacion de servicio de la gente

Cons:

Me toco una habitacion con una columna central incomoda ( hab 401)

2026-02-09 • via Nuitee
R
Ricardo • extended_group • cl
10
Ideal
Pros:

Todo. Sobretodo la ubicación y el desayuno exquisito con vista a la ciudad

Cons:

Nada.

2026-02-08 • via Nuitee
S
Stefano • family_with_children • at
7
2026-02-08 • via Nuitee
C
Chen • extended_group • il
9
שמו כמוהו- PETIT. נוף מהמם מארוחת הבוקר
Pros:

הכל קטן אבל מספיק וטוב

Cons:

מעליות קטנות מאוד, חדרים קטנים

2026-02-08 • via Nuitee
J
Juan Jose • couple • es
7
2026-02-08 • via Nuitee
M
MARÍA DEL CARMEN • couple • es
7
Para tres noches aceptable.
Pros:

Muy bien ubicado. Personal muy amable. El desayuno correcto, la sala preciosa.

Cons:

Habitación muy pequeña. No funcionaba bien la calefacción. 26 grados para dormir fue desagradable. No había baño en recepción. Solo en planta 5 o en la habitación.

2026-02-01 • via Nuitee