Petit Palace Alcalá

Hotels
•
Petit Palace Hoteles
8.3 (3356 reviews)
Vírgen de los peligros 2 (esquina Alcala 23) , Madrid , es

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Children allowed
Pets allowed

Facilities

Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great central location
Varied and quality breakfast
Cons:
Poor room maintenance
Staff interactions can be inconsistent

Categories

Cleanliness
7.05
Multiple guests highlighted issues with room conditions, including poor maintenance and cleanliness.
Service
8.55
Staff were generally helpful, but there were mixed feelings about interactions with service staff.
Location
9.55
The hotel is praised for its excellent central location and accessibility.
Room Quality
7.05
Guests reported issues with room size and maintenance, impacting their overall comfort.
Amenities
8.55
The breakfast was positively received; however, other amenities were noted as average.
Value for Money
8.05
Some guests felt the pricing did not match the quality and state of the accommodations.
Food and Beverage
9.05
Breakfast received positive comments for its variety and quality.
Overall Experience
8.55
Overall experience was mixed due to room conditions but benefited from location and food.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:14

Property Description

Historic Charm and Modern Comforts
Nestled in a 1930s skyscraper, Petit Palace Alcala offers a unique blend of historic charm and modern comforts. Each room is equipped with top-notch amenities like a mini bar, air-conditioning, and free WiFi, ensuring a comfortable stay for every guest.

Convenient Location and Complimentary Services
Located just 250 meters from Puerta del Sol, this hotel offers a prime location for exploring Madrid. Guests can enjoy free bike rentals, perfect for cruising around the city and taking in the sights. Additionally, the buffet breakfast and complimentary hot drinks at the reception add a touch of convenience to your stay.

Cultural Hotspots and Easy Access to Transportation
Immerse yourself in Madrid's vibrant culture with the hotel's proximity to iconic landmarks like Casino de Madrid and Madrid's Círculo de Bellas Artes. With staff available 24/7 to offer local insights and a metro station right outside, exploring the city's art scene and attractions is a breeze.

Ready to experience the perfect blend of history, comfort, and convenience at Petit Palace Alcala? Book your stay now and make unforgettable memories in Madrid!

Important information:

• Depending on the season, air conditioning or heating is provided.

• The pet fee is EUR 25 per pet per stay.

• Reservations of more than 5 rooms may be subject to special conditions and additional supplements.

• Reservations of more than 10 nights may be subject to special conditions and additional supplements.

• Please note that all special requests are subject to availability and may incur additional charges.

• The property will send guests online check-in instructions 7 days before arrival.

• If you wish to use the airport shuttle, you must contact the hotel before arrival. This service carries a supplement.

• Smoking, consuming illegal substances or holding bachelor/ette parties, parties or similar events is not permitted in this accommodations. Failure to comply with this rule will entail penalties.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 3356 reviews
Cleanliness: 7.05
Service: 8.55
Location: 9.55
Room Quality: 7.05
Amenities: 8.55
Value for Money: 8.05
Food and Beverage: 9.05
Overall Experience: 8.55
C
Christian Lionel • family_with_children • es
10
buena estancia cerca de todo y con buenas vistas
Pros:

muy bueno

Cons:

actualización del hotel

2026-03-13 • via Nuitee
F
Florence • extended_group • be
9
Pros:

L’hôtel est hyper central, très bien placé ! Excellent petit dej dans une superbe verrière. La chambre etait très bien insonorisée.

Cons:

La chambre manquait de lumière (petite fenêtre)

2026-03-13 • via Nuitee
S
Serena • couple • mt
6
2026-03-12 • via Nuitee
V
VERONICA • couple • es
5
2026-03-12 • via Nuitee
Ιωαννης Α. • couple • gr
9
2026-03-11 • via Nuitee
Z
Zare • solo_traveller • no
9
2026-03-11 • via Nuitee
A
AGNES • couple • fr
8
Séjour très agréable et conforme à nos attentes
Pros:

Emplacement ideal pour visiter Madrid à pieds.
Salle du petit dejeuner splendide avec une très belle vue sur l’archtecture Madrilène.Petit déjeuner très bien sauf la machine à café, pas pratique.

Cons:

L’insonorisation de la chambre mitoyenne au 11 etage qui nous a conduit à changer de chambre. Couloirs et ascenseurs un peu vieillissant

2026-03-11 • via Nuitee
S
Sofia • couple • pt
10
Pros:

Gostámos muito do espaço para o pequeno almoço! Tem uma vista fantástica para a cidade. A limpeza dos quartos também é excelente! O staff é muito atencioso e fomos desde logo muito bem acolhidos pela Ester! Uma experiência a repetir numa próxima ida a Madrid☺️

Cons:

Os roupeiros do quarto

2026-03-10 • via Nuitee
N
Nelli • couple • de
9
2026-03-10 • via Nuitee
N
Nataliya • couple • es
8
2026-03-10 • via Nuitee
S
Suzanne • couple • gb
10
2026-03-09 • via Nuitee
J
Jean François • solo_traveller • fr
8
2026-03-09 • via Nuitee
E
Edi • couple • it
7
2026-03-08 • via Nuitee
I
Ioannis • family_with_children • gr
9
Pros:

Location , breakfast room

Cons:

Breakfast needs improvement

2026-03-08 • via Nuitee
A
Alessio • couple • it
10
Sergio was amazing! Thank you for your kindness and generosity 🦾♥️
Pros:

Breakfast in heaven. The best breakfast you can have in Madrid. The view…. Amazing!

2026-03-06 • via Nuitee
G
Guillaume • couple • fr
10
Top
Pros:

Emplacement idéal

Cons:

Rien

2026-03-06 • via Nuitee
E
ennio • couple • it
9
Pros:

colazione davvero varia e soprattutto di buona qualità

2026-03-06 • via Nuitee
L
Lorenzo • family_with_children • it
8
Pros:

Colazione

Cons:

Cattivo odore per scarico del sifone nel bagno

2026-03-05 • via Nuitee
R
Rojo Martin • family_with_children • es
9
Pros:

Desayuno muy bueno

2026-03-04 • via Nuitee
M
María Florencia • extended_group • ar
9
Volvería
Pros:

Fue fundamental que acepten mascotas. Las habitaciones son muy cómodas y tienen una vista hermosa. El desayuno es muy completo. En el hall hay café siempre disponible y un buen espacio para pasar un rato. La ubicación está muy bien.

2026-03-04 • via Nuitee