Petit Palace Alcalá

Hotels
•
Petit Palace Hoteles
8.3 (3697 reviews)
Vírgen de los peligros 2 (esquina Alcala 23) , Madrid , es
+34 915 32 19 01

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Children allowed

Facilities

WiFi available
Free WiFi
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Great central location
Varied and quality breakfast
Cons:
Poor room maintenance
Staff interactions can be inconsistent

Categories

Cleanliness
7.05
Multiple guests highlighted issues with room conditions, including poor maintenance and cleanliness.
Service
8.55
Staff were generally helpful, but there were mixed feelings about interactions with service staff.
Location
9.55
The hotel is praised for its excellent central location and accessibility.
Room Quality
7.05
Guests reported issues with room size and maintenance, impacting their overall comfort.
Amenities
8.55
The breakfast was positively received; however, other amenities were noted as average.
Value for Money
8.05
Some guests felt the pricing did not match the quality and state of the accommodations.
Food and Beverage
9.05
Breakfast received positive comments for its variety and quality.
Overall Experience
8.55
Overall experience was mixed due to room conditions but benefited from location and food.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:14

Property Description

Historic Charm and Modern Comforts
Nestled in a 1930s skyscraper, Petit Palace Alcala offers a unique blend of historic charm and modern comforts. Each room is equipped with top-notch amenities like a mini bar, air-conditioning, and free WiFi, ensuring a comfortable stay for every guest.

Convenient Location and Complimentary Services
Located just 250 meters from Puerta del Sol, this hotel offers a prime location for exploring Madrid. Guests can enjoy free bike rentals, perfect for cruising around the city and taking in the sights. Additionally, the buffet breakfast and complimentary hot drinks at the reception add a touch of convenience to your stay.

Cultural Hotspots and Easy Access to Transportation
Immerse yourself in Madrid's vibrant culture with the hotel's proximity to iconic landmarks like Casino de Madrid and Madrid's Círculo de Bellas Artes. With staff available 24/7 to offer local insights and a metro station right outside, exploring the city's art scene and attractions is a breeze.

Ready to experience the perfect blend of history, comfort, and convenience at Petit Palace Alcala? Book your stay now and make unforgettable memories in Madrid!

Important information:

• Depending on the season, air conditioning or heating is provided.

• The pet fee is EUR 25 per pet per stay.

• Reservations of more than 5 rooms may be subject to special conditions and additional supplements.

• Reservations of more than 10 nights may be subject to special conditions and additional supplements.

• Please note that all special requests are subject to availability and may incur additional charges.

• The property will send guests online check-in instructions 7 days before arrival.

• If you wish to use the airport shuttle, you must contact the hotel before arrival. This service carries a supplement.

• Smoking, consuming illegal substances or holding bachelor/ette parties, parties or similar events is not permitted in this accommodations. Failure to comply with this rule will entail penalties.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Guest Reviews

8.3
Based on 3697 reviews
Cleanliness: 7.05
Service: 8.55
Location: 9.55
Room Quality: 7.05
Amenities: 8.55
Value for Money: 8.05
Food and Beverage: 9.05
Overall Experience: 8.55
F
Frances • family_with_children • es
9
Pros:

Central location, close to metro, nice breakfast room and good quality breakfast.

Cons:

It was hot inside

2026-09-05 • via Nuitee
J
José • couple • pt
7
2026-09-05 • via Nuitee
E
Eduardo • couple • es
7
2026-09-04 • via Nuitee
L
Luciane • solo_traveller • br
9
2026-09-03 • via Nuitee
J
Julio • extended_group • cl
9
Pros:

ubicacion y desayuno espectacular

2026-09-03 • via Nuitee
M
Maria Marta • couple • ar
8
Muy buena ubicación
Pros:

La ubicación es muy buena, a metros de Sol y de Gran Via. Instalaciones nuevas . Lo que más me gusto es el salón para desayunar

Cons:

La puerta del baño. Al no ser una puerta tradicional, quedaba un poco abierta. Me parece incómodo cuando hay dos personas en el cuarto

2026-09-03 • via Nuitee
O
Oscar • family_with_children • uy
8
2026-09-03 • via Nuitee
C
Cornelia • family_with_children • de
7
Sehr gute Lage
Pros:

Zimmer sind gut ausgestattet. Frühstück und die Aussicht waren sehr gut

Cons:

Zimmerreinigung hat leider nicht funktioniert. Denke wir wurden vergessen

2026-09-02 • via Nuitee
R
Ronald • couple • nl
7
2026-09-02 • via Nuitee
A
ANDREY • couple • bg
8
It was alright
Pros:

Location and breakfast

Cons:

The bed was moving and was not comfortable.

2026-09-02 • via Nuitee
R
Repetto • solo_traveller • ar
9
Excelente
Pros:

La habitación estaba muy bien, era tranquila y se podia regular el aire acondicionado. La ducha era espectacular: temperatura, presión, espacio, distintas opciones de ducha. Tiene agua, cafe, té y bollería en recepcion, lo que se agradece! La ubicación es realmente inmejorable.

2026-09-01 • via Nuitee
R
Rita • family_with_children • ca
8
Pros:

Breakfast and great location

Cons:

noisy hallway

2026-09-01 • via Nuitee
I
Inmaculada • couple • es
5
2026-08-31 • via Nuitee
E
Evangelia • family_with_children • gr
9
2026-08-31 • via Nuitee
B
Bülent • family_with_children • tr
8
Herşey için teşekkürler
Pros:

Tarihi şehrin kalbinde bir nokta ve manzarası süperdi

2026-08-31 • via Nuitee
J
Joy Pirani • extended_group • br
10
Ótima localização, café da manhã completo, conforto.
Pros:

Localização, espaço do quarto e café da manhã

2026-08-31 • via Nuitee
J
Jhon • couple • co
9
Una buena estancia
Pros:

Excelente ubicación

Cons:

El ascensor era muy pequeño e incómodo

2026-08-31 • via Nuitee
T
Tobias • extended_group • no
8
2026-08-31 • via Nuitee
G
gladys • family_with_children • ar
9
lo volvería a elegir y a recomendar
Pros:

el desayuno excelente y la vista maravillosa, el hecho de tener en el lobby café y agua es muy agradable y útil, además del espacio confortable para estar, el personal, muy amable.

Cons:

la vista de la habitación y que hubo un problema eléctrico

2026-08-30 • via Nuitee
C
Colin • couple • mu
3
ok but not likely to return
Pros:

breakfast
Location

Cons:

Cleanliness

2026-08-30 • via Nuitee