Mercure Saint Omer Centre Gare

Hotels
•
Mercure
9 (1138 reviews)
2 place du Vainquai , Saint-Omer , fr

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Clean and central location
Friendly staff
Spacious rooms
Cons:
Short-staffed restaurant
Inconsistencies in food quality

Categories

Cleanliness
9.39
Rooms were noted as clean, and specific mentions of cleanliness in multiple reviews.
Service
8.86
Staff described as friendly and attentive, with some negatives regarding restaurant service.
Location
9.4
Multiple reviews praised the central location and proximity to points of interest.
Room Quality
8.85
Rooms described as spacious and well-appointed, though some complaints about noise and small size exist.
Amenities
8.88
Facilities noted as nice, however, some issues with small details in room preparation.
Value for Money
9.34
General sentiment about value stemming from positive remarks on overall rates compared to quality.
Food and Beverage
7.89
Several negative remarks about restaurant quality and specific dish preparation.
Overall Experience
9.36
Overall enjoyment expressed by multiple guests despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:53

Property Description

Renovated Rooms with Historic Views
Experience our fully renovated air-conditioned rooms with some offering picturesque views of the historic Abbey of Saint-Bertin, a classified monument. Each room is equipped with a desk, flat-screen TV, and a private bathroom.

Delicious Dining and Relaxation
Indulge in a continental or buffet breakfast at our on-site restaurant. Unwind at the bar or on the terrace, perfect for enjoying a drink or meal while soaking in the atmosphere of Saint-Omer.

Convenient Location and Services
Located just 450 metres from the train station, Mercure Saint Omer Centre Gare offers private parking, a 24-hour front desk, and free WiFi throughout the property. With Lille Airport only an hour away, your travels are made easy.

Book your stay now to enjoy comfort, convenience, and a touch of history at Mercure Saint Omer Centre Gare.

Important information:

Due to coronavirus, guests can book meals to be enjoyed in their rooms directly.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 12 per day.

Location

Guest Reviews

9
Based on 1138 reviews
Cleanliness: 9.39
Service: 8.86
Location: 9.4
Room Quality: 8.85
Amenities: 8.88
Value for Money: 9.34
Food and Beverage: 7.89
Overall Experience: 9.36
R
RheinMöwe • couple • de
9
Unkompliziert und komfortabel
Pros:

Die Lage war für uns perfekt (Spätankunft mit Schiff in Dünkirchen) - es war nicht weit zu fahren und man war in einem "ordentlichen Haus" untergebracht. Das Zimmer war riesig und sauber. Ebenso das Bad: (von uns zwar nicht benötigt, aber) barrierefrei mit gescheiter Dusche und offenbar vor nicht sehr langer Zeit renoviert.

Cons:

Es war alles voll ok!

2026-07-17 • via Nuitee
A
Alastair • family_with_children • gb
8
An excellent hotel within a short drive of Calais
Pros:

Excellent location and parking. Left too early for breakfast.

Cons:

Nothing

2026-07-17 • via Nuitee
J
Julie • couple • gb
10
2026-07-17 • via Nuitee
P
Philip Jempson • family_with_children • gb
9
Excellent hotel, will recommend.
Pros:

Everything was excellent, except for the staff at breakfast time, a lot of the displays of food especially cooked eggs, sausages, beans, bacon etc, and the (large) !) man in charge, was doing nothing.

Cons:

Breakfast, food and staff

2026-07-16 • via Nuitee
A
Anthony • couple • it
10
super elegant! good bar closing time 2am - amazing breakfast
Pros:

Just amazing / believe all of the reviews!!

2026-07-16 • via Nuitee
P
Peter • couple • gb
10
Great place to stay for town centre
Pros:

Very modern and well thought out clean and comfortable

2026-07-16 • via Nuitee
A
Andrea • couple • it
10
2026-07-16 • via Nuitee
C
Connie • extended_group • se
10
Hidden gem in Saint Omer!
Pros:

The staff was amazing. Very attentive. The breakfast was yummy, the dinner was great too! They use nuxe bath products. They provide refillable water bottle that we can refill at anytime from the filtered drinking water machine. That is a plus. I’d stay again in this hotel if I come back to Saint Omer.

Cons:

The toilet and shower + sink are in separate rooms.

2026-07-15 • via Nuitee
N
Nigesh • couple • fr
9
2026-07-15 • via Nuitee
J
Janet • solo_traveller • gb
10
Pros:

The room was very comfortable with good air conditioning. The staff were friendly and helpful and the food was good especially the breakfast which had a very good choice of fruit and muesli and hot breakfasts.

Cons:

Nothing not to like

2026-07-15 • via Nuitee
O
oosterlynck • couple • be
8
2026-07-15 • via Nuitee
B
Bernard • couple • fr
9
2026-07-15 • via Nuitee
M
Marie France • solo_traveller • be
10
Tres beau séjour
Pros:

Les chambres sont magnifiques et le personnel est d'une gentillesse exemplaire.

2026-07-14 • via Nuitee
J
Justine • couple • fr
9
Pros:

deco, qualité de la literie, propreté , personnel

Cons:

frigo non branché

2026-07-13 • via Nuitee
D
Des • family_with_children • gb
8
Ok for what it was
Pros:

Very clean

Cons:

Receptionist seemed like she was having a bad day

Bedroom floor was uneven so beds were low at head end and feet high

2026-07-13 • via Nuitee
P
Polizzi • couple • be
8
2026-07-12 • via Nuitee
M
Murad • solo_traveller • gb
7
Like a travel lodge
Pros:

Clean

Cons:

No real amenities

2026-07-12 • via Nuitee
C
Camille • solo_traveller • fr
10
2026-07-11 • via Nuitee
P
pierre • couple • fr
5
a oublier
Pros:

la chambre, l'accueil de la réceptionniste le vendredi 10/07 après midi

Cons:

du personnel peu qualifié resto ,un petit déjeuner des plus passable

2026-07-11 • via Nuitee
J
Jan • solo_traveller • be
9
Cons:

Het licht op het toilet gaat erg snel uit !

2026-07-10 • via Nuitee