Mercure Saint Omer Centre Gare

Hotels
•
Mercure
9 (1039 reviews)
2 place du Vainquai , Saint-Omer , fr

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and central location
Friendly staff
Spacious rooms
Cons:
Short-staffed restaurant
Inconsistencies in food quality

Categories

Cleanliness
9.39
Rooms were noted as clean, and specific mentions of cleanliness in multiple reviews.
Service
8.86
Staff described as friendly and attentive, with some negatives regarding restaurant service.
Location
9.4
Multiple reviews praised the central location and proximity to points of interest.
Room Quality
8.85
Rooms described as spacious and well-appointed, though some complaints about noise and small size exist.
Amenities
8.88
Facilities noted as nice, however, some issues with small details in room preparation.
Value for Money
9.34
General sentiment about value stemming from positive remarks on overall rates compared to quality.
Food and Beverage
7.89
Several negative remarks about restaurant quality and specific dish preparation.
Overall Experience
9.36
Overall enjoyment expressed by multiple guests despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:53

Property Description

Renovated Rooms with Historic Views
Experience our fully renovated air-conditioned rooms with some offering picturesque views of the historic Abbey of Saint-Bertin, a classified monument. Each room is equipped with a desk, flat-screen TV, and a private bathroom.

Delicious Dining and Relaxation
Indulge in a continental or buffet breakfast at our on-site restaurant. Unwind at the bar or on the terrace, perfect for enjoying a drink or meal while soaking in the atmosphere of Saint-Omer.

Convenient Location and Services
Located just 450 metres from the train station, Mercure Saint Omer Centre Gare offers private parking, a 24-hour front desk, and free WiFi throughout the property. With Lille Airport only an hour away, your travels are made easy.

Book your stay now to enjoy comfort, convenience, and a touch of history at Mercure Saint Omer Centre Gare.

Important information:

Due to coronavirus, guests can book meals to be enjoyed in their rooms directly.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 12 per day.

Location

Guest Reviews

9
Based on 1039 reviews
Cleanliness: 9.39
Service: 8.86
Location: 9.4
Room Quality: 8.85
Amenities: 8.88
Value for Money: 9.34
Food and Beverage: 7.89
Overall Experience: 9.36
J
James • solo_traveller • gb
9
2026-03-27 • via Nuitee
R
Roland • couple • lu
9
2026-03-25 • via Nuitee
J
Jack Petrie • family_with_children • gb
8
Pros:

Very accommodating staff for my very late check in. Helpful over the phone and in person. Handy parking, nice breakfast. Good stay overall

Cons:

As my stay was extremely short 6hours and back on the road. There was nothing to report that I didn't like

2026-03-25 • via Nuitee
S
Stéphanie • solo_traveller • fr
10
Pros:

Tout est parfait : petit déjeuner, accueil et disponibilité du personnel, chambre spacieuse, literie confortable, équipements, insonorisation, salle de bain et débit d’eau, restaurant et room services, à 5min à pied de la gare ! Je recommande

Cons:

Rien

2026-03-20 • via Nuitee
P
Patrick • couple • gb
9
2026-03-20 • via Nuitee
J
Jorg • extended_group • be
8
Ontspannend
2026-03-16 • via Nuitee
S
steve • solo_traveller • fr
8
2026-03-16 • via Nuitee
S
Stéphanie • solo_traveller • fr
10
Chambre confortable?
Pros:

Chambre confortable et spatieuse. Personnel accueillant et à l’écoute. Pour avoir séjourné à plusieurs reprises, j’ai apprécié la literie, les équipements et la sdb (pression parfaite dans la douche). Les chambres sont assez bien insonorisées par ailleurs. Et le petit déjeuner est parfait avec beaucoup de choix. Je recommande !!

Cons:

Rien.

2026-03-15 • via Nuitee
M
Mark • couple • gb
9
Perfect for a one night stop over on the way to the tunnel. Good parking so felt the car was safe whilst loaded up with
Pros:

Secure off road parking
Dining room

2026-03-15 • via Nuitee
D
Dominic • solo_traveller • gb
7
I don't need waterproof sheets !
Pros:

Location, atmosphere design

Cons:

Underbed waterproof sheets, really uncomfortable

2026-03-06 • via Nuitee
D
David • family_with_children • gb
8
2026-02-24 • via Nuitee
F
Françoise • solo_traveller • fr
9
Très bien
2026-02-12 • via Nuitee
W
William • family_with_children • gb
10
Pros:

Comfortable clean room. Helpful staff. Very good choice at breakfast.

2026-02-10 • via Nuitee
K
Kris-Hilde • family_with_children • be
8
2026-01-26 • via Nuitee
W
Willem • couple • nl
8
Heel goed en comfortabel
2026-01-25 • via Nuitee
B
Bill • couple • gb
9
2026-01-21 • via Nuitee
F
Francis • couple • fr
9
2026-01-20 • via Nuitee
D
dirk • couple • be
3
we komen niet terug
Pros:

ontbijt was heel goed

Cons:

kamer ondermaats, restaurant: tafeltjes te dicht bij elkaar, niks privacy

2026-01-19 • via Nuitee
D
Doreen • family_with_children • gb
10
Perfect place for a relaxing break with friendly but professional staff.
Pros:

Clean, comfortable and in a beautiful location.
We all loved the complimentary supply of natural spring water.

Cons:

No English tea bags in the room.

2026-01-19 • via Nuitee
R
Rachel • couple • gb
10
Comfortable, well equipped, helpful staff, super breakfast and supper - nice stylish rooms plus dog biscuits and water b
Pros:

Convenient, stylish, well equipped, comfortable bed and pillow, thoughtful helpful friendly staff

2026-01-19 • via Nuitee