Hotel San Francisco Plaza

Hotels
8.2 (1013 reviews)
Degollado 267 , Guadalajara , mx

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Tour desk
See all facilities

Review Highlights

Pros:
Location
Friendly Staff
Value for Money
Cons:
Cleanliness Issues
Lack of Amenities

Categories

Cleanliness
7.05
Several reviews indicated issues with cleanliness, including dirty rooms and inadequate cleaning.
Service
9.55
Most reviews highlight friendly staff and good service, with some exceptions.
Location
9.05
The hotel is well-located, close to amenities and public transport.
Room Quality
8.05
Rooms varied in comfort with mentions of hard beds and lacking amenities.
Amenities
7.55
Missing restaurant services and limited breakfast options were noted.
Value for Money
9.05
Guests felt it was generally a good deal for the price paid.
Food and Beverage
6.55
Reviews mentioned a lack of food services, impacting the overall experience.
Overall Experience
8.75
Mixed feelings, but overall a satisfactory stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:56

Property Description

Unique Colonial Hotel in Central Guadalajara

At Hotel San Francisco Plaza, experience the charm of a family-owned colonial hotel just steps away from the iconic Degollado Theater.

Modern Comforts and Amenities

Indulge in guestrooms equipped with climate control, cable TV, and complimentary Wi-Fi. Enjoy a peaceful stay with sound-proof windows and convenient room service.

Authentic Dining Experience

Savor homemade Mexican cuisine at Quijote Restaurant, starting your day with a delicious breakfast buffet and later choosing from a variety of a la carte options for lunch and dinner. Dine al fresco on the terrace overlooking a picturesque fountain.

Book your stay now at Hotel San Francisco Plaza for an unforgettable experience in Guadalajara!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Check in after 6:30 pm need to be informed to the hotel otherwise booking will not be honored.

When booking 3 rooms or more, different policies and additional supplements may apply.Please note that Hotel San Francisco Plaza will provide detailed payment instructions, for example a link to a secured payment platform.

The forms of payment with respect to reservations with more than 3 rooms are handled another type of payment, with 15 days prior to arrival must be paid the total reservation to guarantee it, otherwise the reservation will be canceled.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GDL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.2
Based on 1013 reviews
Cleanliness: 7.05
Service: 9.55
Location: 9.05
Room Quality: 8.05
Amenities: 7.55
Value for Money: 9.05
Food and Beverage: 6.55
Overall Experience: 8.75
J
jean claude family_with_children fr
8
Pros:

La chambre spacieuse et bien entretenue. Le personnel est discret et disponible. Le cadre est sympathique avec ses deux patios bien entretenus. La fontaine est un plus

Cons:

Le bruit du bar en face tard dans nuit

2026-03-09 via Nuitee
C
Carolina family_with_children mx
10
Pros:

Un hotel muy bonito, limpio, camas cómodas y el personal muy atento.
Tuvimos una estancia agradable

2026-03-08 via Nuitee
B
Bernhard solo_traveller ch
7
good location to visit city center
Pros:

The location is perfect to visit the places of interest in the city center. The cost value ratio is appropriate for the venue. I was given earplugs after the first night without sleep due to loud music noise. The lady at the reservation desk has kindly helped me with a printout on her printer.

Cons:

The heydays of this hotel lies far in the past. There was loud music noise from a club across the street until 2am every night during my 3 nights stay.

2026-03-05 via Nuitee
E
Estela couple us
10
2026-03-02 via Nuitee
J
juarez couple mx
10
lugar perfecto para conocer el centro de Guadalajara
Pros:

las instalaciones son fabulosas porque te trasladan a través de la historia del mexico colonial, con espacios grandes grandes fuentes y jardines, tiene servicio de estacionamiento a un costado del hotel, la ubicación privilegiada muy cerca de la catedral de Guadalajara, el mercado de san juan, los mercados joyeros, museos y lugares emblemáticos, restaurantes y cantinas tradicionales de Guadalajara

Cons:

que no estaba funcionando la cocina del hotel los días que estuvimos hospedados, y que el estacionamiento se comparte con otro hotel

2026-03-02 via Nuitee
M
marisela family_with_children mx
10
2026-03-01 via Nuitee
F
Francesco couple it
9
2026-02-28 via Nuitee
O
Oliver family_with_children de
9
2026-02-28 via Nuitee
A
Andre family_with_children de
8
Schönes Hotel
Pros:

Das Hotel liegt zentral zu allen Sehenswürdigkeiten. Ein schönes altes Gebäude. Unser Zimmer war sehr ruhig gelegen.

2026-02-24 via Nuitee
O
Oscar Daniel family_with_children mx
10
2026-02-23 via Nuitee
J
Jeannine family_with_children ca
3
Please see comments above.
Pros:

There wasn't any breakfast.

Cons:

I didn't like the fact that for four days the lock on the door didn't function from the outside of the door. We had to constantly go downstairs and get the front desk staff to come and reset the lock for four days. They never offered us a different room.
I demand a partial refund.

2026-02-23 via Nuitee
H
Hazel family_with_children cr
8
Buena relación calidad precio
Pros:

El hotel está bonito su estructura

Cons:

Al hotel le falta mantenimiento

2026-02-23 via Nuitee
F
Fabiola family_with_children mx
10
Pros:

Que todo está limpio, el personal muy atento, lugar agradable,

Cons:

Que no estaba en servicio la cocina, y el domingo con el tema del Mencho, estabA cerrado todo y no tuve que desayunar

2026-02-23 via Nuitee
A
Andrea family_with_children mx
6
Tenía mayor expectativa.
Pros:

La ubicación

Cons:

Eramos dos personas, solo una botella de agua, no tenía servicio de café.

2026-02-13 via Nuitee
F
Francesco family_with_children it
9
2026-02-11 via Nuitee
B
Bernadette family_with_children ca
5
Décevant
Cons:

Accueil tiède, lits très dure et j'ai été piquer par je ne sais quoi à plusieurs reprises. Pas de café dans les chambres. Service laissé à désiré, nous avons montré nos bagages nous même.

2026-02-11 via Nuitee
A
Alexandre couple ca
7
2026-02-10 via Nuitee
S
Suzanne family_with_children ca
8
Pros:

L'emplacement ,le personnel.

2026-01-31 via Nuitee
C
Cynthia family_with_children cr
10
Pros:

Limpio y cómodo

Cons:

.

2026-01-30 via Nuitee
R
Rocio family_with_children es
7
2026-01-28 via Nuitee