Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Nice pool
Cons:
Cleanliness issues
Dated rooms
Poor value for money

Categories

Cleanliness
6.55
Complaints about bugs, lack of cleanliness, and dirty rooms.
Service
9.55
Staff were described as friendly and helpful.
Location
9.05
Location is generally well liked, but some issues regarding distance to amenities.
Room Quality
6.05
Rooms are dated with mismatched furniture and cleanliness issues.
Amenities
8.05
Pool and some amenities mentioned positively, but general complaints about lack of certain services.
Value for Money
6.55
Overall feedback suggests poor value due to the state of the facilities.
Food and Beverage
8.05
Breakfast was convenient but overall dining experience was not highlighted positively.
Overall Experience
8.55
Mixed feelings with both positive and negative aspects discussed in reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 07:15

Property Description

Luxurious Beachfront Paradise

Direct Beach Access and Abundant Amenities
Indulge in 2 tennis courts, indoor and outdoor pools, a fitness centre, and spa facilities at Pullman Magenta Shores Resort.

Relaxation and Recreation
Unwind in the steam room or spa, enjoy the playground, golf, and barbecue facilities, offering something for everyone.

Scenic Location and Convenience
Nestled between Tuggerah Lake and the Pacific Ocean, this resort is a mere 90-minute drive from Sydney, offering stunning views and free on-site parking.

Book your stay at Pullman Magenta Shores Resort now for a perfect blend of luxury and leisure by the beach.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: NTL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in all areas and charges are applicable.

Location

Guest Reviews

7.8
Based on 1250 reviews
Cleanliness: 6.55
Service: 9.55
Location: 9.05
Room Quality: 6.05
Amenities: 8.05
Value for Money: 6.55
Food and Beverage: 8.05
Overall Experience: 8.55
J
Jessica • family_with_children • au
10
2026-03-06 • via Nuitee
D
Demitrios • couple • au
9
2026-03-05 • via Nuitee
V
Vinita • extended_group • au
10
2026-03-02 • via Nuitee
M
mirvet • couple • au
5
2026-03-02 • via Nuitee
M
megha • extended_group • au
8
2026-02-28 • via Nuitee
M
Montana • couple • au
10
Beautiful stay!
Pros:

Close to beach, comfortable, clean, food was great!

Cons:

Nothing

2026-02-27 • via Nuitee
J
Jodie • extended_group • au
8
Overall great resort and facilities. Clean and friendly helpful staff.
Pros:

The facilities, pool was great

Cons:

Villa was a little tired

2026-02-22 • via Nuitee
P
Paul • family_with_children • au
8
2026-02-14 • via Nuitee
L
Lionel • family_with_children • au
5
Dissapointing
Pros:

The location and facilities in theory are perfect. Close to Norah head and soldiers beach. Picturesque setting.

Cons:

The Villa's are run down. They require a complete renovation.

After the impressive look and feel driving in and checking in you move into a run down villa that would befit a 3 star air bnb. Aged furniture, stained walls, stained carpet, shower and toilet drain build up, no lamps on the bedside tables in one of the rooms.We covered all the furniture with towels for the stay as they were greasy and oily.

The Resort facilities would be perfect if not needing repair and maintenance. Swollen doors, rusted fixtures and around bathrooms, pools and windows. There seems to be a lack of staff that a 5 star resort should have.

The pool bar was closed for the whole period of our stay even though we stayed in Feb. Summer which was such a shame.

The golf course is perfect though. That's where all the money is spent.

The feel is just not 5 star and the price is not justified. It should be stripped of the 5 star rating.

I would not return unless a complete revamp and restructure of the resort takes place.

2026-02-13 • via Nuitee
S
Sue • couple • au
8
A great place to stay to catch up with friends in the area
Pros:

One bedroom villa was spacious and well appointed and a good price compared to other places

Cons:

While the venue is great ..it is getting a bit tired and needs some TLC … paint coming off… doors are dirty and need repainting … some of the pavers are crooked and become a trip hazard ..time for a bit of maintenance 👍

2026-02-10 • via Nuitee
R
Ron • couple • au
1
Dishonest staff, stolen Jewllery on check out
2026-02-08 • via Nuitee
S
Sweksha • family_with_children • au
9
Pros:

Very well spread area, resort has a golf course, close to beach, a pool , you can walk around the resort & enjoy peaceful nature.
Room was big, clean with balcony opening straight to a golf course view. Microwave , kettle, toaster , coffee machine were available as well as utensils which was really good. You dont need to call reception to get anything.

Cons:

Firstly, no water bottle provided which usually is complimentary in hotels (we know tap water is drinkable) but you need to get that from bathroom sink. Kitchen doesnt have that.
Secondly, I informed hotel that its our special day, so if they can decorate our room just a very little way before we arrive (may be few petals only) as I booked resort just few hours in advance and didnt had time to bringsomething with me .They offered me a room upgrade for additional cost and minimum decoration also at additional cost to book via website. I tried looking several times,but no room deco service was available (or may be I couldnt find it). Now many people will think, its a business they dont give free things & I understand that but
I have stayed in more than 100 locations across the world but usually hotels/resorts even airbnb's have made it special when we requested. One Sunshine coast hotel made 2 swans from towel & put 6-7 rose petals on bed, minimum but cute .
Its their choice but something which I didnt like much.
5-6 petals on bed shouldnt be at additional cost when you are hosting a client.

2026-01-29 • via Nuitee
E
Elizabeth • couple • au
9
This is our 3rd time booking in Magenta Shores and we’ll he back again
Pros:

Roomy, Clean and complete kitchen pots, cutleries, plates, glass etc

Cons:

Wifi is quite poor signal

2026-01-29 • via Nuitee
S
Sarkis • solo_traveller • au
4
Bed was
Pros:

Location

Cons:

Old and run down, and hit and miss on the cleanliness. Bed was very uncomfortable.

2026-01-23 • via Nuitee
E
Eleni • couple • au
8
2026-01-22 • via Nuitee
B
Banerjee • family_with_children • au
6
2026-01-20 • via Nuitee
P
Ping • family_with_children • au
5
2026-01-20 • via Nuitee
N
naina • family_with_children • au
10
2026-01-20 • via Nuitee
Y
Yasmina • family_with_children • au
7
Ideal activities but needs proper cleaning and maintenance.
Pros:

Family friendly facilities

Cons:

How dirty the room was, and room service was expensive, the indoor pool was so dirty.

2026-01-20 • via Nuitee
M
Melissa • family_with_children • au
7
Pros:

Staff were amazing and reception bar and restaurant exceptional. Unfortunately accommodation was not clean, couch also had food marks all over fabric and cushions. Needed a good update for the price per night. Location wasn't for my family, so wouldn't stay again.

Cons:

location and surroundings wasn't nice

2026-01-20 • via Nuitee