Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Clean facilities
Cons:
Some noise disturbances
Food quality inconsistency

Categories

Cleanliness
8.63
Clean and staff are always welcoming. They always greet you with a smile.
Service
9.1
Staff were polite and friendly, providing helpful service throughout the stay.
Location
7.64
Location is convenient but some comments indicated safety concerns.
Room Quality
8.09
Rooms are clean but some reviews noted that the room sizes were smaller than expected.
Amenities
8.62
General sentiment indicates decent amenities, though some mentioned the fitness center lacks fresh air.
Value for Money
8.08
Some guests felt that the price paid was not justified by the room quality.
Food and Beverage
7.63
The food was inconsistent, with some reviews mentioning it was bland at times.
Overall Experience
8.6
Overall positive experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 21:01

Property Description

Conveniently Located in Manila’s Ermita District
City Garden Suites offers a prime location just 700 meters from Robinsons Place Mall. Guests can indulge in a range of amenities, including a gym, massage services, and free Wi-Fi and parking.

Comfortable Rooms with Modern Amenities
Each room is equipped with tea/coffee facilities, a minibar, and some even feature a DVD player or kitchenette. Whether for work or leisure, guests will find the accommodations well-suited to their needs.

Dining Options and Business Facilities
From savoring local and international cuisine at Café Miranda to unwinding with drinks at Lobby Bar, guests have a variety of dining options. Additionally, the hotel offers business center services, currency exchange, and car rental facilities.

Book your stay at City Garden Suites for a memorable experience in Manila's bustling Ermita district.

Important information:

Please note that the guest name on the reservation must be the same as the name on the card used to make the booking. The credit card used to make the booking must be presented upon check-in.

Please note that the "Standard Twin Room No View" and "Standard Double Room No View" don't have windows.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MNL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Adults stay for ₱ 1,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 1646 reviews
Cleanliness: 8.63
Service: 9.1
Location: 7.64
Room Quality: 8.09
Amenities: 8.62
Value for Money: 8.08
Food and Beverage: 7.63
Overall Experience: 8.6
S
Stephen couple ke
8
Excellent stay great staff would be back
Pros:

Reception restaurant and door staff were amazing

Cons:

Waiting for elevator could be annoying

2026-06-20 via Nuitee
J
Jim solo_traveller ph
9
2026-06-20 via Nuitee
R
Rubirose couple us
5
Fair. Nothing special.
Pros:

Cafeteria staff are friendly.

Cons:

Parking sucks. No valley parking. Staff and guest are in one parking. No priority for
The guess.

2026-06-20 via Nuitee
Q
Quasar_Charles solo_traveller ph
10
Pros:

Staff were courteous, respectful, and helpful.

Offered us new room for same price.

Printed our needed documents even they have a broken printer, they sort it out and gave us copy from their manager or supervisor room.

Food. Breakfast is okay for the price. Food staffs are accommodating enough and always offer drinks,water or coffee.

Staff and supervisor helped us too to open when the safe's combination numbe doesn't work.

2026-06-19 via Nuitee
G
Geme solo_traveller ph
5
2026-06-19 via Nuitee
M
Maurice family_with_children au
7
2026-06-19 via Nuitee
Q
Quasar_Charles solo_traveller ph
10
2026-06-19 via Nuitee
Z
Zaman_Shovon Family Dhaka City, Dhaka Division
10
Convenient Location and Good Food
Pros:

My family and I stayed at City Garden Suites, Manila from 12 to 14 June in a Deluxe Twin Room. Overall, we had a pleasant stay, particularly because of the hotel’s convenient location and good dining options.

One of the biggest advantages of this hotel is its proximity to many of Manila’s popular sightseeing attractions. Several historical and cultural landmarks are easily accessible, making it a convenient base for exploring the city. We also enjoyed the food served at the hotel. The meals were tasty, and the dining experience was one of the highlights of our stay.

The staff were courteous and helpful, and the hotel provided good value for travelers looking for accommodation in central Manila.

However, there are a few areas where improvements could enhance the guest experience. The Deluxe Twin Room felt somewhat congested, especially for a family stay. The bathroom was quite small and could be more spacious and comfortable. We also noticed that there were no cloth racks or drying facilities in the room, which would be useful for guests on longer trips.

Another challenge was the walking environment around the hotel. While the location is convenient for accessing attractions, the surrounding streets are not particularly pedestrian-friendly, which may affect guests who prefer to explore on foot.

Overall, City Garden Suites offers a convenient location, good food, and friendly service. While the room size and some facilities could be improved, it remains a practical choice for travelers who want easy access to Manila’s major attractions.

2026-06-18 via Tripadvisor
Z
Zaman family_with_children bd
10
Convenient location & good food
Pros:

1. Food
2. Quiet environment
3. Great value for money

Cons:

1. Bathrooms are small

2026-06-18 via Nuitee
G
Gavin solo_traveller au
10
2026-06-18 via Nuitee
E
Eulalio solo_traveller ph
1
Pros:

Everything

Cons:

No swimming pool

2026-06-17 via Nuitee
M
Marlon extended_group us
10
Exceeded expectations
Pros:

Excellent staff

Cons:

N/A

2026-06-17 via Nuitee
G
Glena couple au
10
2026-06-17 via Nuitee
F
Frank solo_traveller ie
9
One of the better hotels in Malate , I would definitely recommend it.
Pros:

Stayed for three nights. Nice Hotel very close to Robinson Mall .Buffet breakfast is very good .Small air conditioned gym with enough equipment for a full workout .Room is clean and comfortable .

2026-06-17 via Nuitee
P
Petter couple no
8
Grei plass og bo
Pros:

God frokost og kort vei til shopping senter og spisesteder. Hyggelig personale og rent rim

Cons:

Nothing

2026-06-17 via Nuitee
A
Alexis solo_traveller ph
10
2026-06-17 via Nuitee
L
Lorenzo solo_traveller it
8
Hotel mediocre.
Pros:

Posizione.

Cons:

Le camere non sono come da descrizione.

2026-06-16 via Nuitee
K
kemly lindquist solo_traveller ph
8
2026-06-15 via Nuitee
S
Sharlene solo_traveller ph
10
2026-06-15 via Nuitee
A
Angelyn solo_traveller ph
9
2026-06-15 via Nuitee