The Heldrich Hotel

Hotels
•
Benchmark
8 (179 reviews)
10 Livingston Avenue, New Brunswick, New Jersey, 08901 , New Brunswick , US
1-732-729-4670

listing image 1
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Pets allowed

Facilities

Meeting rooms
Full-service spa
Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Wheelchair accessible
Elevator
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean common areas
Cons:
Poor cleanliness in rooms
High parking fees
Limited amenities

Categories

Cleanliness
6.83
Mixed sentiments; mentions of dirtiness and issues with amenities like a filthy Keurig.
Service
8.8
Positive remarks on staff courtesy and helpfulness, although noted issues with check-in.
Location
8.84
Positive sentiments regarding proximity to restaurants and entertainment, but some construction nearby.
Room Quality
7.79
Average room quality mentioned, including issues with mattress sloping.
Amenities
7.32
Lack of available amenities like a pool and complaints about additional charges for microwaves.
Value for Money
7.78
Concerns about parking fees and perceived value, balancing between positive and negative sentiments.
Food and Beverage
8.33
No specific mentions; general expectation for standard quality.
Overall Experience
8.3
General positive experiences despite some disappointments and negativity.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:19

Property Description

Escape to The Heldrich Hotel, where comfort meets elegance in the heart of New Brunswick.

Indulgent Spa Experience
Pamper yourself with our full-service spa, offering a range of rejuvenating treatments that promise relaxation and revitalization.

Culinary Delights
Savor the flavors at our on-site restaurant or unwind with a crafted cocktail in our bar/lounge, making every meal an opportunity to indulge.

Modern Conveniences
Stay connected with complimentary Wi-Fi and enjoy modern amenities in our 235 well-appointed guestrooms, featuring flat-screen TVs and designer toiletries for your convenience.

Make your stay unforgettable at The Heldrich Hotel – book your escape today!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EWR

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pet max weight (per pet) in lb is 50

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 179 reviews
Cleanliness: 6.83
Service: 8.8
Location: 8.84
Room Quality: 7.79
Amenities: 7.32
Value for Money: 7.78
Food and Beverage: 8.33
Overall Experience: 8.3
J
Joey
10
Pros:

Prime location for accessing the National rail service into various points of interest. Excellent meals and service too.

2025-10-12 • via Nuitee
D
Deanna
10
Pros:

It was good, they were pretty efficient with the valet parking

2025-10-12 • via Nuitee
S
Scott
8
Pros:

Rooms ok..starting to look abit run down. Location and overall stay was good

2025-10-12 • via Nuitee
R
Robert • partner
8
Pros:

Clean room. No smells or stains. Great location. Staff was very friendly.

2025-10-10 • via Nuitee
K
Kathy • family
8
Pros:

Pool not open. Gym tiny and no air flow. TV didn’t work in gym either. Otherwise great place to stay.

2025-10-07 • via Nuitee
I
Ikeya • friends
10
Pros:

Great location for dining!, travel, and events!

2025-10-06 • via Nuitee
D
Dinesh
8
Pros:

Everything was ok!
You get a decent room. Bar is nice.
I didn’t experience anything amazing or anything bad.

2025-10-06 • via Nuitee
Z
Zeyu
10
Pros:

The hotel room was clean and spacious.

2025-10-03 • via Nuitee
C
Crystal
10
My Hotel Stay
Pros:

We were welcomed and greeted with care. The hotel room was nice and spacious. Everything was clean and smelled good. Great looking pool area.

2025-09-29 • via Nuitee
R
Rakesh • family
4
Pros:

Location is good but other than that there is nothing the hotel offers. There’s no facilities no room service . No restaurants no breakfast no bell desk nothing

2025-09-19 • via Nuitee
J
Joseph
10
Beautiful hotel with an outstanding staff
Pros:

The location is a bit tricky to find. The property itself is situated in the heart of a great restaurant and entertainment district and features amazing amenities like fine dining and spa. What truly makes this location special is the people. The staff here are always warm and friendly and willing to help. We have enjoyed multiple stays here and look forward to coming back.

2025-09-18 • via Nuitee
F
Fadi • family
10
Pros:

Amazing

2025-09-12 • via Nuitee
A
Alexis • partner
10
Pros:

Great

2025-09-07 • via Nuitee
L
Lisa • family
10
Pros:

In and out quickly but everything was great.

2025-09-07 • via Nuitee
F
Faizur • partner
8
Pros:

Decent hotel.

2025-09-07 • via Nuitee
F
Feng • family_with_children
8
Pros:

The location is nice, can walk in the downtown area. But the parking is not easy.

2025-09-06 • via Nuitee
W
Wendy • partner
4
Pros:

Pool was closed. That was the reason I choose this hotel after my cancer doctor. Not very clean.i wanted to heat my food up they told me 25 charge to rent a microwave. That was ridiculous.

2025-09-06 • via Nuitee
S
Saundra
10
Pros:

Great location. Great hotel

2025-09-05 • via Nuitee
S
Seth
10
Pros:

Beautiful hotel right in downtown New Brunswick. We had a great weekend.

2025-09-02 • via Nuitee
L
Lisa Ann
10
Pros:

Convenient location. Excellent service and staff. Pristine rooms.

2025-09-01 • via Nuitee