Hampton Inn & Suites Norfolk-Airport

Hotels
•
Hampton Inn
8.5 (737 reviews)
1511 USAA Drive , Norfolk , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good amenities
Cons:
Cleanliness issues
Room setup problems

Categories

Cleanliness
7.58
The cleanliness of the rooms was negatively impacted by reports of dirty rooms and unmade beds.
Service
9.05
Staff were generally friendly and helpful, with positive mentions of their assistance.
Location
9.09
Convenient location close to the airport, noted positively by several guests.
Room Quality
8.04
Rooms were described as comfortable and well-appointed, with some complaints about the setup.
Amenities
8.57
Amenities such as good breakfast and shuttle service were highlighted positively.
Value for Money
8.53
Overall value is considered reasonable, but some questioned whether it justified higher pricing.
Food and Beverage
8.58
Breakfast quality received positive feedback, although some guests mentioned limited options.
Overall Experience
8.55
Generally good experience with noted areas for improvement, but overall satisfaction is high.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:36

Property Description

Convenient Location and Shuttle Service
Located just a 10-minute drive from Norfolk Airport, the Hampton Inn Norfolk offers a complimentary shuttle service, making travel a breeze for our guests.

Relaxing Amenities
Unwind in our indoor pool, stay productive in the business center, and start your day right with a delicious continental breakfast - all available at our hotel.

Comfortable Rooms and Nearby Attractions
Each room features essential amenities like a work desk, coffee maker, cable TV, and free Wi-Fi. Explore nearby attractions such as the Norfolk Botanical Gardens and Chesapeake Conference Center during your stay.

Experience convenience and comfort at Hampton Inn Norfolk - book your stay now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 737 reviews
Cleanliness: 7.58
Service: 9.05
Location: 9.09
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 8.55
K
Kim • couple • us
9
Excellent piece to stay
2026-05-16 • via Nuitee
F
Fixit • couple • us
10
2026-05-15 • via Nuitee
C
Clydette • couple • us
9
Very welcoming staff at reception and dining area
Pros:

Clean and convenient

Cons:

Nothing

2026-05-10 • via Nuitee
C
Crismar • couple • us
8
2026-05-03 • via Nuitee
K
Karen • solo_traveller • us
8
Pros:

Close to family we were visiting and convenient to alot of stores and activities.

Cons:

We arrived on a Tuesday and didn't have our room cleaned until Saturday. The front desk gave us our towels and toiletries when asked for. They said they were understaffed.

2026-05-01 • via Nuitee
J
Joseph • couple • us
9
Pros:

Staff

Cons:

Nothing

2026-04-30 • via Nuitee
J
James • couple • us
8
2026-04-27 • via Nuitee
J
Julie • family_with_children • us
8
2026-04-25 • via Nuitee
S
Samuel • solo_traveller • us
10
Pros:

Todo

2026-04-23 • via Nuitee
A
Anne • couple • us
10
Cons:

Nothing negative to say.

2026-04-22 • via Nuitee
B
Brittany • solo_traveller • us
8
2026-04-17 • via Nuitee
C
Chef Tomecko • solo_traveller • us
10
Pros:

Very friendly staff and always willing to make k e my stay comfortable.

Cons:

The sheets were a little hard.
Could use some softener.

2026-04-16 • via Nuitee
B
Bonnie • solo_traveller • us
10
2026-04-14 • via Nuitee
B
Barbara • solo_traveller • us
10
Cruise was delayed. I had to stay an extra day and the front desk was accommodating.
Pros:

Breakfast was great and the staff members were attentive.

Cons:

The only thing I did not like was that the bathroom had whisker hairs all in the sink -- looked like someone had just shaved. That really grossed me out. I had lysol wipes with me and cleaned it myself. In all fairness, I did not mention this to the front desk. I am sure they would have taken care of it.

2026-04-10 • via Nuitee
R
Robert • couple • us
10
2026-04-10 • via Nuitee
J
Joseph • couple • us
8
2026-04-04 • via Nuitee
D
Danny • couple • us
3
We were very disappointed with this Hampton Inn.
Cons:

The breakfast was terrible. The water pressure when taking a shower was horrible. There was barely a little stream coming out to take a shower and also ran out of hot water. We will not stay there again.

2026-04-04 • via Nuitee
M
Mattos • couple • pe
7
Good location and beds
Pros:

I liked the bed very comfortable and cozy the pillows amazing! Tea and coffee always available

Cons:

The remote control was with dust and the breakfast very very basic for the price

2026-03-31 • via Nuitee
J
John Paul • couple • us
8
Pros:

Great location to the airport, made our early morning flight so much easier to make.

2026-03-30 • via Nuitee
J
Janice • couple • us
10
2026-03-23 • via Nuitee