Sleep Inn & Suites Newport News City Center Area

Hotels
•
Sleep Inn
6.4 (327 reviews)
21 Old Oyster Point Road , Newport News , US
+1 757-951-1177

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Friendly staff / easy check-in
Convenient location (near Buckroe Beach)
Pool was fantastic
Some reports of clean, modern facilities and comfy beds
Early check-in available (reported)
Cons:
Dirty rooms, stained sheets and dingy towels
Mold / mildew smell in rooms
Significant noise from above and hallway disturbances
Poor breakfast (limited options, no milk)
Uncomfortable beds and pillows
Maintenance and safety concerns (fire alarm fell, makeshift lamp repair)
Slow check-in at times, front desk delays
Low shower pressure / no hot water reported

Categories

Cleanliness
3
Many guests reported dirty rooms, stained sheets, filthy headboards, dingy towels, visible mold and mildew smells — overall cleanliness was poor.
Service
10
Multiple mentions of friendly, helpful staff and easy/early check-in; a few isolated service lapses (slow check-in, towel issues) but staff friendliness was a consistent positive.
Location
9.8
Several guests praised the hotel's convenient location (including Buckroe Beach) and found it a strong point of their stay.
Room Quality
3.5
Frequent reports of poor room condition: mold behind beds, stains on sheets, bad odors, hard beds/uncomfortable pillows, and maintenance concerns (fire alarm falling out, makeshift repairs).
Amenities
8.5
The pool was praised as fantastic and facilities described as modern by some guests, but other amenities (lobby smell, limited breakfast) received criticism — overall mixed but several strong amenity positives.
Value for Money
6.4
Standard quality for this hotel tier.
Food and Beverage
3.5
Breakfast was repeatedly criticized (limited options, 'just waffles', no milk); overall food & beverage quality was poor.
Overall Experience
6.5
Mixed overall: some guests described perfect or very quiet stays with friendly staff, while many others experienced noise, cleanliness and breakfast issues that lowered their experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:19

Property Description

Modern Comforts Await You

Convenient Location: Situated near major attractions like the James River and Jamestown Settlement, our Sleep Inn & Suites offers easy access to explore Newport News, VA.

Relax and Recharge: Enjoy a peaceful stay in our contemporary rooms equipped with free Wi-Fi, microwave, and refrigerator. Unwind in our indoor pool or stay active in the fitness center.

Nearby Destinations: With the airport just 4 miles away and various universities and military bases within a short drive, our fully renovated hotel is the ideal choice for both leisure and business travelers.

Ready to experience comfort and convenience at Sleep Inn & Suites Newport News? Book your stay now and make unforgettable memories!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Location

Guest Reviews

6.4
Based on 327 reviews
Cleanliness: 3
Service: 10
Location: 9.8
Room Quality: 3.5
Amenities: 8.5
Value for Money: 6.4
Food and Beverage: 3.5
Overall Experience: 6.5
M
MaryAnn • couple • us
9
It was okay 👍🏻
Pros:

Employees are friendly..

Cons:

That you hear people walking in the ceiling on next floor.

2026-10-26 • via Nuitee
M
Madison • couple • us
7
2026-10-24 • via Nuitee
L
Latoya • solo_traveller • us
7
Pros:

It was in a nice location

Cons:

The water wasn’t hot

2026-10-22 • via Nuitee
T
Tori • couple • us
9
2026-10-16 • via Nuitee
T
Tori • couple • us
8
2026-10-16 • via Nuitee
T
Tori • couple • us
9
2026-10-16 • via Nuitee
J
Joy • couple • us
5
Cons:

Room not real clean fire alrm fell out ceiling

2026-10-15 • via Nuitee
J
Joy • solo_traveller • us
5
Pros:

Let me check in early , friendly at times

Cons:

My toilet was not working right, shower was bad, told me I couldn't have towels, fire alarm came out of ceiling breakfast ugh not even milk an dont get me started. .

2026-10-12 • via Nuitee
A
Al kamel • couple • us
1
2026-10-12 • via Nuitee
M
Mia • extended_group • us
1
2026-10-08 • via Nuitee
L
Lauren • solo_traveller • us
10
There were no disturbances from other guests and I honestly haven’t been in such a quiet hotel. It truly lived up to bei
Pros:

Easy check in, friendly staff, very clean and modern facilities. Clean and comfy beds - even the comforters were clean.

Cons:

Nothing to dislike.

2026-09-16 • via Nuitee
M
Mark • family_with_children • us
3
Not very good
Pros:

Breakfast sucked just waffles

Cons:

No real breakfast, no shower pressure

2026-09-14 • via Nuitee
N
Nelson • couple • us
2
2026-09-07 • via Nuitee
B
Brian • solo_traveller • us
10
2026-09-02 • via Nuitee
B
Brian • solo_traveller • us
10
2026-09-02 • via Nuitee
B
Brian • solo_traveller • us
10
2026-09-02 • via Nuitee
B
Brian • solo_traveller • us
10
2026-09-02 • via Nuitee
B
Brian • solo_traveller • us
10
2026-09-02 • via Nuitee
B
Brian • solo_traveller • us
10
2026-09-02 • via Nuitee
J
Jernee • solo_traveller • us
10
Perfect stay for Buckroe Beach Getaway
Pros:

Overall it was great!

Cons:

No complaints at all.

2026-08-27 • via Nuitee