Montefiore Hotel

Hotels
Smart Hotels Israel
7 Shatz St, Jerusalem, 94267 , Jerusalem , IL

Facilities

Free breakfast
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Concierge service
Elevator
Conference space
Free breakfast
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Helpful manager
Cons:
Limited parking
Expensive breakfast
Noisy rooms
Understaffing
Maintenance issues

Categories

Cleanliness
6.8
Guests mentioned cleanliness positively, but there were complaints about cleanliness issues in some rooms.
Service
7.9
Service was overall appreciated, with a mention of some staff going out of their way to help, but there were occasional complaints about slow response times and understaffing.
Location
8.4
The hotel's location near key landmarks and accessibility received high praise from guests.
Room Quality
6.5
Rooms were generally comfortable, but there were complaints about noise levels, cleanliness, and maintenance issues in some rooms.
Amenities
7
Mixed feedback on amenities, with some guests appreciating the provided facilities like gym and pool, while others mentioned the lack of certain services like spa.
Value for Money
7.3
Guests had mixed opinions on value for money, with some finding the price reasonable for the services offered, while others felt it was on the higher side.
Food and Beverage
7.4
Breakfast and restaurant services generally well-received with some suggestions for improvement in variety.
Overall Experience
7.8
Most guests had a positive overall experience, citing friendly staff and good location as highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-29 19:13

Property Description

Discover the charm and comfort of Montefiore Hotel, nestled in the heart of Jerusalem's vibrant city center.

Stunning Terrace Views
Take a moment to unwind on our beautiful terrace, where stunning views of the city blend seamlessly with the tranquil ambiance of your surroundings.

Convenient Amenities
Stay connected with complimentary wireless internet access throughout the hotel and benefit from our dedicated concierge services, ensuring every need is met with ease.

Delicious Dining Experience
Savor a delicious complimentary buffet breakfast served daily, and indulge in satisfying meals at our on-site restaurant, perfect for fueling your day's adventures.

Elevate your stay in Jerusalem by booking your escape at Montefiore Hotel today!

Important information:

  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TLV

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

Cleanliness: 6.8
Service: 7.9
Location: 8.4
Room Quality: 6.5
Amenities: 7
Value for Money: 7.3
Food and Beverage: 7.4
Overall Experience: 7.8
B
Bruce
10
Pros:

This was a return trip, and we will probably go back there next time.

2024-03-15 via Nuitee
S
shamir
10
Pros:

Very nice

2023-10-30 via Nuitee
M
Michael
8
Sad but true.
Pros:

Room is very small. Does have a porch with no good view.
Breakfast is ok. Salad good. Eggs are ok. One day there was waffles with chocolate sauce. Another day
there were pancakes. Steamed coffee excellent.
People were nice and helpful.


2023-01-10 via Nuitee
D
David
6
Pros:

One of the receptionists was rude, grumpy and uninterested. Didn’t welcome or say hi, any questions I asked he seemed upset and bother.I mentioned to him those are not manners if you work in customer service and he said he doesn’t have a problem. He was challenging and not qualified to be doing that role.

2022-11-13 via Nuitee
M
Michael
10
Pros:

We had a wondeful stay. Great front desk service. Excellent daily breakfast as well.

2022-05-29 via Nuitee
A
Alaa
8
Pros:

Courtesy of staff

2021-11-21 via Nuitee
N
Nilesh
10
Pros:

I have booked room in Montefiore Jerusalem but on arrival at hotel , they transfer my booking to their sister hotel near by name Eyal smart hotel which is much nice and closer to city center. Wide choice of breakfast, wife is on poor side but I was happy for what I have paid for.
Even I extended my stay in same hotel.

2020-01-31 via Nuitee
V
Verified traveler self
10
Pros:

I have stayed at the Montefiore several times, and am happy with the friendliness of the staff, the excellent location, and the breakfast offerings.

2020-01-20 via Nuitee
M
Mihaela
10
Pros:

Excellent! Very good trips arrangements done though the Hotel staff

2019-11-18 via Nuitee
S
Sandra
8
Great location
Pros:

Convenient location, excellent breakfast, comfortable, if small, room.

2019-10-26 via Nuitee
V
Verified traveler
8
Pros:

Good location on pedestrianised street. 10-15 mins walk into the Old City. Handy for the City Centre shops etc. Good breakfast.

2019-10-20 via Nuitee
T
Tamar
4
Pros:

very simple hotel

2019-09-28 via Nuitee
I
Ina family
10
Pros:

Staff, location and breakfast were all great. My third time here and I will come again.

2019-09-24 via Nuitee
S
Stephanie
8
Pros:

Lovely warm welcome, position is brilliant. Rooms were very clean and comfortable. Wifi is available which was useful

2019-09-23 via Nuitee
V
Verified traveler
8
solo trip
Pros:

Good showers, comfortable beds, quiet (and ideal) location Breakfast could have been a little better, and my request for towels should have been resolved quicker.

2019-08-28 via Nuitee
N
nili
8
the hotel is old but good
Pros:

the hotel is old but the bed is very good.
the breakfast is basic.
the service is very good.

2019-07-27 via Nuitee
D
Dany family
10
Pros:

We had a great stay. The staff was very friendly, the breakfast delicious, and the location excellent: 25 minute walk to the old city. Very highly recommended!

2019-07-19 via Nuitee
V
Verified traveler
6
Quiet in the city center - but major room problems
Pros:

Stayed for two nights for work. Great location and very quiet. The first room I got had shower problems. The hotel crew were quick to come and tell me that it cannot be fixed. I was offered a different room which had no shower problems.
I've had the cleaning staff entering the room on two different occasions (!) while I was in the room. They knocked but didn't really wait for my reply, they just entered. I had no DND sign in my room, but still, if you knock better wait more than 5 seconds.
Reception was quick to respond, but not to apologize.
Breakfast was below average for an Israeli hotel.
Other than that, everything was fine.
You get what you paid for - a fair price for a fair hotel, not more, note less

2019-07-13 via Nuitee
V
Verified traveler
8
Pros:

Very comfortable but the rugs in the hall were torn!

2019-07-07 via Nuitee
V
Verified traveler family
10
Pros:

Helpful staff and good location Convenient to have refrigerator in room. Bathroom updated.

2019-06-18 via Nuitee