Brown Jerusalem Hotel

Hotels
•
ISRAEL CANADA HOTELS
7.7 (495 reviews)
24 Shachrai Street , Jerusalem , il

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Exceptional service
Well-designed rooms
Cons:
Cleanliness issues
Food quality concerns

Categories

Cleanliness
6.41
Some reviews mention cleanliness issues like noise and bad odor.
Service
9.38
Reviews highlight exceptional service and responsiveness from staff.
Location
7.42
Location is generally convenient but some mention it's far from the city center.
Room Quality
7.87
Rooms are noted as well-designed and spacious with good amenities.
Amenities
7.9
Amenities are appropriate for a hotel of this class, though some specific concerns may arise.
Value for Money
7.86
Good value but some reviews question the pricing compared to provided quality.
Food and Beverage
6.41
Some negative mentions about the quality of food and cleanliness during breakfast.
Overall Experience
8.38
Overall experiences were positive, with a few noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:26

Property Description

Mountain-top Location with Stunning Views
Shalom Jerusalem Hotel offers a unique experience, perched high on a mountain with breathtaking views of Jerusalem. Just a short drive from the city center and near key attractions like Yad Vashem, this location is ideal for exploring the city.

Luxurious Rooms with Modern Amenities
Enjoy the comfort of very spacious guest rooms featuring floor-to-ceiling windows, LCD TVs, and orthopaedic beds. The added convenience of a kettle in each room ensures a homely touch during your stay.

Impressive Facilities and Dining Options
Indulge in the seasonal semi-Olympic swimming pool and take advantage of free private parking. The on-site restaurant offers a delightful Israeli buffet breakfast and kosher lunch and dinner options, providing a taste of local cuisine.

Experience the beauty and convenience of Shalom Jerusalem Hotel - book your stay now!

Important information:

Based on local tax laws, guests with a tourist visa to Israel are exempted from paying VAT for their reservation. Israeli citizens and residents ("non tourists" as defined in the VAT law) must pay VAT. This tax is automatically calculated in the total cost of the reservation for domestic customers. For guests booking from outside of Israel, the tax is not included in the total price.

Late check-out fee until Saturday evening & Jewish Holidays evening: 250 NIS – beyond that, a full night charge applies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TLV

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for ₪ 25 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 495 reviews
Cleanliness: 6.41
Service: 9.38
Location: 7.42
Room Quality: 7.87
Amenities: 7.9
Value for Money: 7.86
Food and Beverage: 6.41
Overall Experience: 8.38
I
Inbal • solo_traveller • il
1
Cons:

י המלון הכי גרוע שהייתי בו

אוכל ברמה נמוכה עוגות ולחם לא טרי
השירות של הלובי לא עבד
לא עבד לי הוויפי בחדר

2026-07-19 • via Nuitee
הראל • couple • il
10
2026-07-18 • via Nuitee
O
Olga • family_with_children • il
9
2026-07-18 • via Nuitee
K
Kravchenko • solo_traveller • il
8
Pros:

Местоположение чисто отличный завтрак и персонал

Cons:

Номер напротив лифта
Не было фена

2026-07-17 • via Nuitee
S
Sami • couple • fr
9
2026-07-17 • via Nuitee
E
edp1973 • solo_traveller • nl
6
Slechte service en geen WiFi. Wel fijne locatie
Pros:

De kamers waren echt goed. Ontbijt was heel uitgebreid, maar op zondag beperkter dan Maandag. OV bus voor de deur en ruime parkeergelegenheid.

Cons:

Het was geen goedkoop hotel. Wifi werkte niet. Ook niet een beetje Na escalatie met manager nog geen oplossing. Komen met alternatieven die ons geld kosten. Ontbijt was heel uitgebreid. Maar geen vers gesneden fruit. Brood was niet echt lekker.
Service zeker niet met een smile. Er werd vroeg in de ochtend op de deur geklopt door personeel. Geen oprechte excuses.
2 dagen gelogeerd. Beide dagen receptie personeel on ingewerkt en alleen achter de balie zonder mogelijkheid om collega om hulp te vragen. Bij uitchecken zelfs "ik zie dat er een bedrag open staat van omgerekend 70 eur. Ze kon niet zeggen waarvoor. Hebben we niet hoeven betalen, maar was echt niet service gericht.
Parkeergarage is meer een soort ruïne. Maar niet eentje waar je in wil parkeren.
Zwembad sluit al om 18 uur!

2026-07-14 • via Nuitee
Y
Yaakov • family_with_children • il
10
2026-07-12 • via Nuitee
R
roi • solo_traveller • il
9
2026-07-10 • via Nuitee
S
Shiransusan90 • family_with_children • il
7
תמורה טובה למחיר
Pros:

צוות מאוד אדיב !! בחדר אוכל מאוד דאגו לנו, החדרים בסדר
הבריכה מאוד נקיה ונעימה
מבאס שזה מ10:00 בבוקר

Cons:

קצת מרוחק מהכל , היינו עם רכב אבל זה משמעותי אם בלי
דבר נוסף - רשום שיש אמבטיה ומיבש- בבירור מול המלון ואין את זה בשום חדר
שווה לקחת בחשבון עם ילדים שצריכים אמבטיה

2026-07-10 • via Nuitee
• solo_traveller • il
10
Pros:

Цена и качество-все соответствует.

Cons:

В номере все 5 дней не работал Netflix и интернет TV, потому что были проблемы со связью. Говорили что чинят, но мы так и не дождались.

2026-07-10 • via Nuitee
E
Eden • extended_group • il
3
לא אשוב שוב
Cons:

הלובי היה מלוכלך מאוד, הבריכה הייתה קרה מאוד, המלון די רחוק מהכל. הארוחת בוקר לא היה מגוון יותר, הצוות של הארוחת בוקר מיד בא ולקח את האוכל משהו שלא אהבתי. הריח בכניסה לחדר האוכל פחות מזמין. לא אגיע למלון שוב

2026-07-09 • via Nuitee
דרור • couple • il
8
2026-07-08 • via Nuitee
אופיר • solo_traveller • il
10
2026-07-08 • via Nuitee
I
Inna • couple • il
10
מלון כיפי
Pros:

מלון יפה, נקי, חנייה ענקית, בריכה מהממת, ארוחת בוקר טובה

Cons:

הכל היה מעולה

2026-07-08 • via Nuitee
D
Dolev • family_with_children • il
6
2026-07-07 • via Nuitee
יבגני • family_with_children • il
8
2026-07-07 • via Nuitee
G
Giselle • couple • ar
8
Te sentís como en tu casa
Pros:

Muy buen desayuno con opciones saludables y frescas

Cons:

Un día no me hicieron la habitación

2026-07-07 • via Nuitee
לוי • family_with_children • il
10
אחזור באהבה שוב
Pros:

מעולה ענה על הציפיות

Cons:

אין גישה לאינטרנט מה שאיכזב מאוד

2026-07-06 • via Nuitee
מוטי • couple • il
6
חייב להשקיע במתקני המלון
Pros:

צוות מסודר , נקי , איכפתי, אוכל טוב

Cons:

מעליות מיושנות , ויטרינות חיצונית של החדר שקיבלנו מלוכלך ברמות , כניסה לחדר אוכל מיושנת וריח לא נעים

2026-07-04 • via Nuitee
מרים • solo_traveller • il
8
2026-07-04 • via Nuitee